Spectra logic T-series spectra t50e Parts list manual

Spectra T50e

Library Control Module

Replacement Instructions

PN 90970024 Revision A

Notices

Except as expressly stated herein, Spectra Logic Corporation makes available this Spectra®library and associated

documentation on an “AS IS” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT

LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, BOTH OF WHICH ARE

EXPRESSLY DISCLAIMED. In no event shall Spectra Logic be liable for any loss of profits, loss of business, loss of use or data,

interruption of business, or for indirect, special, incidental or consequential damages of any kind, even if Spectra Logic has been

advised of the possibility of such damages arising from any defect or error.

Information furnished in this manual is believed to be accurate and reliable. However, no responsibility is assumed by

Spectra Logic for its use. Due to continuing research and development, Spectra Logic may revise this publication from time

to time without notice, and reserves the right to change any product specification at any time without notice.

If you do not agree to the above, do not use the Spectra library; instead, promptly contact Spectra Logic for instructions on

how to return the library for a refund.

BlueScale, Spectra, SpectraGuard, TeraPack, and the Spectra Logic logo are registered trademarks of Spectra Logic

respective owners.

Spectra T50e Library Control Module Replacement Instructions

Revision A, August 2008

Contacting Spectra Logic

Spectra Logic Web Site: www.spectralogic.com

United States Headquarters European Office

Spectra Logic Corporation

1700 North 55th Street

Boulder, CO 80301

USA

Phone: (800) 833-1132 or (303) 449-6400

International: 00.1.303.449.6400

Fax: (303) 939-8844

Spectra Logic Europe Ltd.

Magdalen Centre

Robert Robinson Avenue

Oxford Science Park

OXFORD

OX4 4GA

United Kingdom

Phone: +44 (0) 870 112 2150

Fax: +44 (0) 870 112 2175

SpectraGuard Technical Support

Web Site: www.spectralogic.com/support

Knowledge Base: www.spectralogic.com/knowledgebase

Email: support@spectralogic.com

Phone Numbers: United States and Canada: (800) 227 4637

International: 00 (1) 303 449 0160

Replacing the Library Control Module

These instructions describes how to replace the T50e Library Control Module (LCM).

The library contains a single LCM, which provides the logic and circuitry to control the

robotics and display the user interface on the library’s touch screen. The LCM includes

an embedded web server to provide remote access to the user interface through the

Remote Library Controller (RLC) using a standard web browser. It also houses the flash

card. Figure 1 shows the available connections on the LCM.

Note: Depending on the ASM service level you purchased, the LCM may

not be included in your on-site LCM kit.

Before You Begin

Ensure that the work area is free from conditions that could cause

electrostatic discharge (ESD). Discharge static electricity from your body by

touching a known grounded surface, such as a computer’s metal chassis.

Ensure that you have saved a backup copy of your library’s configuration—see

Preparing for Replacement on page 4).

Power the library off—Ensure that the library and flash card are both idle, and

then power the library off (Resetting the Library on page 19 for important

information).

Gathering Tools and Supplies

A new Spectra T50e LCM module

A #2 Phillips screwdriver

Figure 1 Connections to the LCM.

Ethernet connector

USB ports

Flash (SD) card

LCM

(location and

orientation)

Replacing the Library Control Module

Continuing Backups

If the LCM is malfunctioning, you have no control of the library through the Library

Controller (LC) on the front panel or through the Remote Library Controller (RLC). A

malfunctioning LCM can also affect robotics and tape drives. Backups are interrupted if

the robotics or tape drives are affected and cannot be restarted until after the LCM is

replaced.

Preparing for Replacement

You have a Valid Backup Library Configuration Whenever you modify the

configuration of the library or a partition, you have the option of saving the

configuration to a USB storage device, as described in the Spectra T50eLibrary User

Guide. The saved configuration can be used to restore a lost configuration.

If you previously saved the library configuration on a USB storage device or uploaded

it to a file on your computer, locate the most current configuration file before

beginning the replacement procedure. You can use this saved configuration to restore

the library configuration after you replace the LCM.

If you have a valid saved configuration, continue with Replacing the LCM on page 13.

Caution: Do not attempt to save the library configuration if the LCM is

malfunctioning. Any information saved at this point may be

corrupted.

You do

not

have a Valid Backup Library Configuration If do not have a valid backup

library configuration, or are unable to locate it, you may need to reconfigure your

library manually after replacing the LCM.

In this case, it is important to write down the following library information before

continuing. The items to write down are listed here and described below:

Option keys

Encryption keys

Partition information

Network information

Email Users and SMTP IP Address

AutoSupport Log Profile information for each profile

General settings

Library Logon Users and Passwords

Auto Support Log file

Before You Begin

Option Keys

1. Select Configuration > Option Keys. The Option Keys screen appears.

2. Write down all of the 15-character alphanumeric keys.

Encryption Keys

This information is only needed if you have enabled encryption in a partition in the

library.

1. Select Security > Encryption. The Encryption configuration screen appears.

2. Follow these steps for each encryption key.

a. Select Export.

b. Decide whether to save the key to a USB device, or to mail it to a previously

defined email recipient.

Replacing the Library Control Module

Spectra Logic recommends saving the key to a USB device as it allows he library

to verify that the save completed successfully by using the Check Key Files

option. If you plan to save the key to a USB device, plug the USB device into the

LCM before proceeding (see Figure 1).

Note: Do not use the default autosuppor[email protected] email

recipient. Spectra Logic does not save emailed configuration files.

c. Enter a password, which is used to encrypt the key itself, select Next.

d. Make a record of the password, which you will need to import the key. Without

it, you cannot import the key, and the data which was encrypted using the key

will be inaccessible.

e. Confirm that the encrypted key copied correctly by using one of these methods:

USB device—Select the Check Key Files button.

If the confirmation indicates the key did not copy correctly, delete all data from

the USB device so that no trace of the failed key attachment remains, then re-

export the key to a different USB device, beginning with Step 2.

Emailed—Confirm the receipt of the attachment by contacting the user to whom

you sent the encrypted key file and verifying receipt and validity of the key.

Partition Settings

1. Select Configuration > Partitions. The Partitions screen appears.

2. Select Details and write down all partition information (for each partition),

including:

Before You Begin

Name of each partition

Number of storage slots for each partition

Number of drives for each partition

Which tape drive acts as the “exporter” for the library

Which tape drives, their physical location or their designation are configured for

each partition

Network Information

1. Select Configuration > Network. The Network screen appears.

2. Write down all of the Network information.

Email Users and SMTP IP Address

1. Select Configuration > Mail Users. The Mail Users screen appears.

Replacing the Library Control Module

2. Select Edit to see more details, including the SMTP IP address, and write down the

information.

3. Note which users receive which notifications (error, fatal, warning, and info).

AutoSupport Log (ASL) Profile

Gather the ASL information for each profile. Do not attempt to make any changes at

this time; record any desired changes to implement after the replacement procedure is

complete.

1. Select Maintenance -> AutoSupport -> Manage Profile > Edit to navigate through

the wizard and record the information. The Company Info screen appears.

2. Write down all information for each profile, including:

Contract number

Company name and site address

3. Select Next to view and record the contact name, phone number, and email address.

Before You Begin

General Library Information

Select Configuration -> Settings -> to gather the general library settings.

Users and Passwords

1. Select Security -> Edit Users -> Edit to gather the user settings.

2. Write down the user name, user type, and password of each user. Passwords are not

shown, so write down the passwords, if they are known.

Create an Auto Support Log (ASL) File

The ASL creates a backup copy of your current configuration and gathers all the logs

from the library. You can email the ASL file to SpectraGuard Support and they can

provide you with the detailed information to reconfigure your library as a last resort.

The only information not contained in this log file are the BlueScale logon passwords,

and the Encryption keys. The Encryption keys must be backed up or saved separately.

If you do not have an AutoSupport Log Profile configured, creating one at this time

may not work if the LCM is malfunctioning. If this is the case, make sure you record all

the information in the previous sections to restore your library configuration after

replacing the LCM.

Able to Create ASL If you are able to create a log, follow these steps:

Replacing the Library Control Module

1. Select Maintenance > Auto Support. The Auto support screen appears.

2. Select Send Log Set and Select the appropriate profile.

3. Select Create a new support ticket and select Next.

4. Use the keyboard to enter a description of the problem in the box. A description

must be entered before the library allows you to continue. Enter the description and

select Next.

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