Spectra T300 User manual

T300
金融交易終端機
使用指南
T300 Countertop POS Terminal
Operation Manual

重要提示 Important notes 2
1. 終端機按鍵介紹 POS terminal keyboard layout 3
2. 信用交易程序 Credit card transaction flow
2.1. 信用卡接觸式交易 Credit card contact transaction
2.1.1. 一般銷售交易 Retail sale 7
2.1.2. 餐飲服務銷售交易 Food & beverage sale 8
2.1.3. 授權交易 Authorization 9
2.1.4. 取消交易 Void 10
2.1.5. 退款 Refund 11
2.1.6. 離線交易 Offline sale 12
2.1.7. 附加小費 (調整) With tip (adjustment) 13
2.1.8. 小額交易 STT sale 14
3. 個人化貨幣價格服務 (DCC) Dynamic currency conversion (DCC)
3.1. DCC 一般銷售交易 DCC sales — retail mode
3.1.1. 本地卡 Local card 16
3.1.2. 外國卡 DCC OK Foreign card DCC OK 17
3.2. DCC 授權 DCC authorization 18
3.3. DCC 取消 DCC void 19
3.4. DCC 退款 DCC refund 20
3.5. DCC 離線交易 DCC offline 21
3.6. 外國卡 — 退出 DCC foreign card — DCC OPT-OUT 22
4. 易辦事交易程序 EPS debit card transaction procedures
4.1. 易辦事核準交易 EPS transaction 24
4.2. 易辦事結算 EPS recap/settlement 26
4.3. 易辦事入賬 Last bank in 28
5. 微信支付/支付寶程序 WeChat Pay/Alipay transaction flow
5.1. 消費 Sale 30
5.2. 消費(當需要密碼時) Sale with password 31
5.3. 消費取消 Void 32
5.4. 訂單查詢 Order enquiry 33
5.5. 退款 Refund 34
5.6. 退款查詢 Refund enquiry 35
5.7. 結算 Settlement 36
6. 分期交易 — 銷售 Installment sale 37
7. 結算 Settlement 39
目錄 Table Of Content

T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
8. 銀聯卡(間聯)交易程序 UnionPay (Indirect CUP) transaction flow
8.1. 銀聯卡一般消費 CUP retail sale 42
8.2. 銀聯卡消費撤消/授權完成撤消 CUP sale void/CUP authorization complete void 43
8.3. 銀聯卡消費退貨 CUP refund 44
8.4. 銀聯授權 CUP authorization 45
8.5. 銀聯卡授權撤消 CUP authorization void
8.5.1. 原交易不存在 Void after settlement 46
8.5.2. 原交易存在 Void before settlement 47
8.6. 銀聯卡授權完成 CUP authorization complete 48
9. 常用功能鍵 Frequently used functions 49
10. 如何輸入英文字母 How to input the alphabetic characters 51
11. 附錄 Appendixes
A — 易辦事電腦截數時間 EPS cutoff time 54
B — 易辦事商戶服務熱線 EPS merchant hotline 54
C — 易辦事操作故障代號說明 Description of EPS reject codes 54
D — 終端機操作故障代號說明 Description of terminal reject codes 56
E — 銀聯卡操作故障說明 Description of CUP reject code 58

2© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
重要提示
Important Notes
氣溫
Temperature
相對濕度(非凝結狀態)
Relative Humidity
下列情況會對終端機造成損壞或不良影響，敬請避免：
• 此交易終端機及其配件不能弄濕或受潮，請置於乾爽之處
• 切勿讓終端機受劇烈震盪及撞擊
• 小心雜物從面板上的孔隙，如出紙口、讀卡槽等進入終端機內
• 請遠離磁場或輻射範圍
• 請勿將終端機直接置於陽光下曝曬
• 除了跟終端機提供之配件外，切忌使用其他儀器連接
終端機與電源
The transaction terminal may not be able to function properly
under following conditions, which should be avoided by the
operator:
• The terminal and the accessories must not be wet or
moisturized, please keep it in dry environment
• The terminal should be handled with care, avoided from
being dropped, crashed, smashed, etc
• Please prevent tiny objects from falling into the gaps of the
terminal cover, e.g. paper inlet & outlet, card reader slots, etc
• The terminal must be kept away from magnetic fields and
radiations
• The terminal must be kept away from direct sunshine
• Please do NOT use other devices, other than the accessories
provided, to connect the terminal to electric power source.
0 - 45°C
0 - 85%
適當使用環境
Proper Working Environment

T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
3
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
1
終端機按鍵介紹
POS TERMINAL
KEYBOARD
LAYOUT

4© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
1. 終端機按鍵介紹 POS TERMINAL KEYBOARD LAYOUT
功能 FUNC
按此鍵再按入1或2位數字
的指定商戶功能鍵
Enter this key and follow
by 1-2 digits to enter
the specific merchant
function
交易 TRANS
該卡類的其他功能
Other function of that
card type
結算 SETTLE
易辦事核賬，查詢交易
總數
EPS recap/settlement,
review transaction total
電源開/關鍵
Power on/off button
1. 確認資料和顯示項目
Confirm the information and option display
2. 切換至不同卡類交易（如信用卡、易辦事）
Switch to the different card type transaction
(e.g. Credit Card, EPS etc)
返回主頁，如交易進行中，
則代表取消操作
Back to main menu. If the
transaction is processing,
it means cancel the
operation
送紙鍵/輸入英文
Paper feed/Input
English character
數字鍵輸入
Numeric keys. Data entry
重印
Reprint
1. 清除輸入資料
Clear data entry
2. 否定資料
Deny the data entry
終端機按鍵介紹
POS Terminal
Keyboard Layout
尺寸及重量
尺寸：165 (長) x 80 (闊) x 57(高) 毫米
重量：340 克 (包括電池)
電源輸入
DC 5V 1A (只作充電) 或 DC 9V 1A
Dimensions & Weight
Size: 165(L) x 80 (W) x 57(H) mm
Weight: 340g (with battery)
Power Supply
DC 5V 1A (for charging only) or DC 9V 1A

T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
5
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
USB電源/
數據傳輸接口
Micro USB
電話線/網絡線
(外接連線)
Line/LAN (Adapter)
SAM卡插糟
SAM Card
slots 1
數據卡插糟 2
SIM card slots 2
(Mini SIM)
串聯埠 1/2
Com 1/Com 2
QR讀取鏡頭
QR code reader
camera
電源插頭
Power socket
數據卡插糟 1
SIM card slots 1
(Mini SIM)
Mini SIM Micro SIM Nano SIM

6© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
2
信用交易程序
CREDIT CARD
TRANSACTION
FLOW

T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
7
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
2.1.1 一般銷售交易 Retail Sale
信用卡接觸式交易 Credit Card Contact Transaction
2.1
收據範例 Slip Print Out操作方法 Operation Flow
NOV 1, 2017 12:00
請輸入金額
ENTER AMOUNT
HKD100.00
銷售 SALE
請刷或插或拍卡
SWP | INS | TAP CARD
銷售 SALE
處理中
PROCESSING...
銷售 SALE
處理中
PROCESSING...
銷售 SALE
已連線 CONNECTED
銷售 SALE
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
銷售 SALE
VISA
授權號碼
APPV CODE 987654
確認
ENTER
確認
ENTER
如使用IC卡，請勿取出直至完成授權處理。
Please keeps IC card insert until approval.
請持卡人在收據上簽署，再該對卡
背上的簽名，並請將 [持卡人存根]
交給持卡人保存。
Please ask cardholder to signed on
the receipt, verified the signature
with that at the back of the credit
card and give the cardholder the
“Cardholder Copy”.
銷售 SALE
VISA
4000000000000008
EXP DATE: 08/18
SIU MING/LEE
刷/插卡時的選項
Optional for swipe/insert only
Please sign:
Looping screen
HKD100.00
或
or
或
or
掃描 QR Code
Scan QR Code
手機支付
Mobile payment
拍卡
Tap card

8© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
2. 信用交易程序 CREDIT CARD TRANSACTION FLOW
如使用IC卡，請勿取出直至完成授權處理。
Please keeps IC card insert until approval.
2.1.2 餐飲服務銷售交易 Food & Beverage Sale
收據範例 Slip Print Out操作方法 Operation Flow
請持卡人在收據上簽署，再該對卡
背上的簽名，並請將 [持卡人存根]
交給持卡人保存。
Please ask cardholder to signed on
the receipt, verified the signature
with that at the back of the credit
card and give the cardholder the
“Cardholder Copy”.
NOV 1, 2017 12:00
請輸入金額
Base Amount?
HKD200.00
NOV 1, 2017 12:00
請輸入金額
Base Amount?
銷售 SALE
請刷或插或拍卡
SWP | INS | TAP CARD
銷售 SALE
處理中
PROCESSING...
銷售 SALE
處理中
PROCESSING...
銷售 SALE
已連線 CONNECTED
銷售 SALE
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
銷售 SALE
VISA
授權號碼
APPV CODE 987654
確認
ENTER
銷售 SALE
VISA
4000000000000008
EXP DATE: 08/18
SIU MING/LEE
刷/插卡時的選項
Optional for swipe/insert only
Please sign:
Looping screen

9
T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
Please sign:
2.1.3 授權交易 Authorization
收據範例 Slip Print Out操作方法 Operation Flow
NOV 1, 2017 12:00
請輸入金額
ENTER AMOUNT
授權 AUTH
VISA
4000000000000008
EXP DATE: 08/18
SIU MING/LEE
授權 AUTH
請刷 或 插卡
SWIPE | INS CARD
交易
TRANS
確認
ENTER
4
授權 AUTH
處理中
PROCESSING...
授權 AUTH
已連線 CONNECTED
+ 授權 Auth
授權 AUTH
請輸入金額
ENTER AMOUNT
HKD500.00
授權 AUTH
VISA
授權號碼
APPV CODE 987654
授權 AUTH
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
確認
ENTER
Trans Selection
1 - 取消 VOID
2 - 離線 OFFLINE
3 - 退款 REFUND
4 - 授權 AUTH
5 + 調整 ADJUST

10 © Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
2. 信用交易程序 CREDIT CARD TRANSACTION FLOW
2.1.4 取消交易 Void
收據範例 Slip Print Out操作方法 Operation Flow
此非收據，因此無需任何簽署。
Since this is not a receipt, it does not
need cardholder’s signature.
NOV 1, 2017 12:00
請輸入金額
ENTER AMOUNT
取消 VOID
請輸入操作密碼
ENTER PASSWORD
******
取消 VOID
VISA
操作完成
TRANS. ACCEPTED
交易
TRANS
確認
ENTER
確認
ENTER
1
取消 VOID
已連線 CONNECTED
取消 VOID
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
總額 TOTAL
$300.00
是否正確?
CORRECT? Y OR N
取消 Void
取消 VOID
賬單號 TRACE NO
000468
確認
ENTER
Trans Selection
1 - 取消 VOID
2 - 離線 OFFLINE
3 - 退款 REFUND
4 - 授權 AUTH
5 + 調整 ADJUST

11
T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
2.1.5 退款 Refund
收據範例 Slip Print Out操作方法 Operation Flow
NOV 1, 2017 12:00
請輸入金額
ENTER AMOUNT
交易
TRANS
確認
ENTER
3
退款 REFUND
打印中
PRINTING...
退款 REFUND
已連線 CONNECTED
退款 REFUND
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
退款 Refund
退款 REFUND
請輸入金額
ENTER AMOUNT
HKD200.00
退款 REFUND
請輸入操作密碼
ENTER PASSWORD
******
確認
ENTER
確認
ENTER
請持卡人在收據上簽署，再該對卡
背上的簽名，並請將 [持卡人存根]
交給持卡人保存。
Please ask cardholder to signed on
the receipt, verified the signature
with that at the back of the credit
card and give the cardholder the
“Cardholder Copy”.
Please sign:
Trans Selection
1 - 取消 VOID
2 - 離線 OFFLINE
3 - 退款 REFUND
4 - 授權 AUTH
5 + 調整 ADJUST
銷售 SALE
請刷或插或拍卡
SWP | INS | TAP CARD
Looping screen
銷售 SALE
VISA
4000000000000008
EXP DATE: 08/18
SIU MING/LEE
刷/插卡時的選項
Optional for swipe/insert only

12 © Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
2. 信用交易程序 CREDIT CARD TRANSACTION FLOW
2.1.6 離線交易 Offline Sale
收據範例 Slip Print Out操作方法 Operation Flow
請持卡人在收據上簽署，再該對卡
背上的簽名，並請將 [持卡人存根]
交給持卡人保存。
Please ask cardholder to signed on
the receipt, verified the signature
with that at the back of the credit
card and give the cardholder the
“Cardholder Copy”.
NOV 1, 2017 12:00
請輸入金額
ENTER AMOUNT
離線 OFFLINE
請插卡
PLS SWIPE CARD
交易
TRANS
確認
ENTER
確認
ENTER
2
離線 OFFLINE
授權號碼
APPV CODE
987654
離線 Offline
離線 OFFLINE
VISA
4000000000000008
EXP DATE: 08/18
SIU MING/LEE
離線 OFFLINE
請輸入金額
ENTER AMOUNT
HKD500.00
確認
ENTER
輸入
“授權號碼”
Enter
“APPV CODE”
確認
ENTER
Trans Selection
1 - 取消 VOID
2 - 離線 OFFLINE
3 - 退款 REFUND
4 - 授權 AUTH
5 + 調整 ADJUST
離線 OFFLINE
請輸入操作密碼
ENTER PASSWORD
******
離線 OFFLINE
VISA
授權號碼
APPV CODE 987654
Please sign:

13
T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
2.1.7 附加小費 (調整) With Tip (Adjustment)
操作方法 Operation Flow
NOV 1, 2017 12:00
請輸入金額
BASE AMOUNT 功能 FUNCTION NO
22
調整 ADJUST
VISA
操作完成
TRANS. ACCEPTED
功能
FUNC
調整 ADJUST
請輸入操作密碼
ENTER PASSWORD
******
確認
ENTER
確認
ENTER
如要查核調整後之金額，按 [功能] [1] 或
[功能] [21]。
To display adjustment amount, please press
<FUNC> <1> or <FUNC> <21>.
金額 BASE AMOUNT
$290.00
總額 TOTAL
HKD$0.00
總額 TOTAL
$300.00
是否正確?
CORRECT? Y OR N
小賬 TIP AMOUNT
$0.00
新小賬 NEW TIP
HKD$10.00
調整 ADJUST
賬單號
TRACE NO
000468
確認
ENTER
確認
ENTER
*可在此輸入總額或按[確認]再
輸入新小賬。
*Enter the total here or press
[ENTER] to enter a new tip.
確認
ENTER
確認
ENTER

14 © Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
2. 信用交易程序 CREDIT CARD TRANSACTION FLOW
2.1.8 小額交易 STT Sale
收據範例 Slip Print Out操作方法 Operation Flow
無須簽署。
No signature required.
如使用IC卡，請勿取出直至完成授權處理。
Please keeps IC card insert until approval.
NOV 1, 2017 12:00
請輸入金額
ENTER AMOUNT
HKD100.00
銷售 SALE
請刷或插或拍卡
SWP | INS | TAP CARD
銷售 SALE
處理中
PROCESSING...
銷售 SALE
處理中
PROCESSING...
銷售 SALE
已連線 CONNECTED
銷售 SALE
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
銷售 SALE
VISA
授權號碼
APPV CODE 987654
確認
ENTER
確認
ENTER
NOV 1, 2017 12:00
請輸入金額
ENTER AMOUNT
HKD100.00
銷售 SALE
VISA
4000000000000008
EXP DATE: 08/18
SIU MING/LEE
刷/插卡時的選項
Optional for swipe/insert only
Looping screen

T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
15
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
3
個人化貨幣
價格服務
DYNAMIC
CURRENCY
CONVERSION
(DCC)

16 © Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
3. 個人化貨幣價格服務 DYNAMIC CURRENCY CONVERSION (DCC)
3.1.1 本地卡 Local Card
DCC 一般銷售交易 DCC Sales — Retail Mode
3.1
收據範例 Slip Print Out操作方法 Operation Flow
JAN 5, 2017 12:00
請輸入金額
ENTER AMOUNT
HKD500.00
銷售 SALE
請刷 或 插卡
SWIPE | INS CARD
銷售 SALE
處理中
PROCESSING...
銷售 SALE
VISA
4000000000000008
EXP DATE: 08/18
VISA ACQUIRER TEST CA
銷售 SALE
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
銷售 SALE
打印中
PRINTING...
銷售 SALE
VISA
授權號碼
APPV CODE 987654
確認
ENTER
確認
ENTER
Please sign:

17
T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual
© Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
3.1.2 外國卡－ DCC OK Foreign Card — DCC OK
操作方法 Operation Flow
JUN 1, 2017 16:21
請輸入金額
ENTER AMOUNT
HKD500.00
銷售 SALE
請刷 或 插卡
SWP | INS CARD
銷售 SALE
處理中
PROCESSING...
銷售 SALE
VISA
4000000000000008
EXP DATE: 08/18
SIU MING/LEE
銷售 SALE
VISA
授權號碼
APPV CODE 987654
Please sign:
銷售 SALE
已連線 CONNECTED
接收 (Rx)
銷售 SALE
處理中
PROCESSING...
Select OPT-IN automatically
1. HKD 2. USD
HKD500.00
FX. Rate 7.5469HKD/USD
(4.00% FEE INCLUDED)
USD66.25
銷售 SALE
已連線 CONNECTED
傳送 (Tx)
收據範例 Slip Print Out

18 © Copyright SPECTRA Technologies Holdings Co. Ltd.
This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
3. 個人化貨幣價格服務 DYNAMIC CURRENCY CONVERSION (DCC)
收據範例 Slip Print Out操作方法 Operation Flow
JAN 5, 2017 16:10
請輸入金額
ENTER AMOUNT
交易
TRANS
確認
ENTER
確認
ENTER
授權 AUTH
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
匯率 RATE LOOKUP
已連線 CONNECTED
傳送 (Tx) 接收 (Rx)
4
授權 Auth
DCC 授權 DCC Authorization
3.2
授權 AUTH
請刷 或 插卡
SWP | INS CARD
授權 AUTH
處理中
PROCESSING...
授權 AUTH
VISA
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EXP DATE: 08/18
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HKD100.00
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授權號碼
APPV. CODE 987654
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