BT Verve 410 User manual

20 hrs
User Guide
BT Verve 410
Ofces worldwide
The services described in this publication are subject to availability and may be
modied from time to time. Services and equipment are supplied subject to
British Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of a contract.
© British Telecommunications plc 2010.
Registered Ofce: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 5 / ADP05-10
10%
1 Plug in
2 Charge
3 Go!
General information
For information on safety instructions,
cleaning, technical information or
connecting to a switchboard, please
refer to the ‘General Information’
section in the full user guide at
www.bt.com/producthelp
Guarantee
Your BT Verve 410 is guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Verve 410, or
any component thereof, (other than batteries), which
is identied as faulty or below standard, or as a result
of inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
For further information within and outside the 12
month guarantee, please refer to the full user guide at
www.bt.com/producthelp
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed with
other household or commercial waste at the end of its
working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landll.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For more
information please contact your local authority or the
retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check
the terms and conditions of the purchase contract
and ensure that this product is not mixed with other
commercial waste for disposal.
Warning
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for
access to emergency services.
R&TTE Directive & Declaration of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
For a copy of the Declaration of Conformity
please refer to www.bt.com/producthelp
Setting up is easy. Just follow the simple steps in this guide.
If you need further assistance, please visit our website www.bt.com/producthelp
to view our advanced user guide or call our helpdesk on 0800 218 2182*
2 Charge
1 The battery is already tted in the handset but needs to be connected. Remove the
battery compartment cover. Locate the battery connector and plug it into the socket
inside the battery compartment (the red wire should be on the left). Tuck the battery
leads in the space above the battery and slide the battery compartment cover back on.
2 Place the handset on the base to charge for at least 20 hours. An animated icon
will be displayed to indicate charging.
3 After 20 hours, plug the telephone line cord into the telephone wall socket.
Important: Charge the handset batteries for 20 hours
or your phone may not work.
Set up your additional handsets (multipacks only)
1 For each additional handset and charger: plug the mains power adaptor (item code
040368: black or 042169: white) through the channel at the rear of the charger
and insert the plug into the power socket. Plug the other end into the mains wall
socket and switch the power on.
2 Activate batteries as shown above.
3 Place handset on the charger to charge for 20 hours.
If you ever need to remove the battery, simply slide open the battery
compartment cover, lift the battery and unplug the connector.
Your BT Verve 410 is now ready for use.
1 The telephone
line cord is
pre-installed
but don’t plug
the other end
into the wall
socket yet.
Please
turn
over
Important: Only use the cables and rechargeable batteries supplied in this box,
or this product may not work. Any replacement rechargeable batteries must be
of the same type and are available from the BT Verve Helpline.
Check box contents
2 Plug in mains
power adaptor
(item code
045030).
3 Plug the other
end of the power
adaptor into the
wall socket and
switch it on.
Handset
Handset Charger
Mains power adaptor
(item code 045030
black or white)
Mains power adaptor
(item code 040368 -
black or 042169 - white)
Ni-MH 600mAh
rechargeable battery
(already in handset)
Ni-MH 600mAh
rechargeable battery
(already in handset)
Base
Telephone
line cord
(pre-installed)
Contents for each additional handset (multipacks only)
1 Plug in
* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.
BT &
Working together, supporting energy saving products
BT & British Gas have joined forces to help our customers nd new ways to save energy
around the home, so we can all do our bit for the environment & save money too!
9758 Verve 410 QSG Iss.5 [1].indd 1 5/5/10 12:16:05

Menu
Int
BT Services button
If you are not connected to the BT network some of these services may not
be available. Please contact your network provider for more information on
network services. You may be charged for the use of these services.
The BT button provides quick access to a range of useful pre-stored numbers
and further BT Calling Features. You can access the following services: BT Directory
Enquiries, BT Verve Helpline, Call Divert on/off/check and Call Waiting on/off/check.
Press .
Dir enquiries is highlighted. You can now scroll or through the
options available.
When the service you require is displayed, press to call and follow the
announcements.
Text messaging
Before sending and receiving text messages you need to register to the text
messaging service and subscribe to Caller Display. You will be automatically
registered to the text message service when you send your rst text. See the full
user guide online at www.bt.com/producthelp for details.
3 Go!
Set time and date
Press Menu , scroll to Settings , press OK .
Press to scroll to
Date/Time/Alarm and press OK . Date/Time is displayed, press OK .
Press (left) or (right) to choose 24 hour or 12 hour .
Press to
Date format , then scroll (left) or (right) to choose dd/mm or mm/dd .
Press to
Enter time and enter the time, e.g. 1705 for 5.05pm.
Press to
Enter date and enter the date, e.g. 09 07 08 for 9 July 2008.
Press
OK to save.
Making calls
Press then dial the phone number. Press to end the call.
Answering calls
If you have subscribed to Caller Display, the caller’s details will be displayed before you
answer (see the full user guide online at www.bt.com/producthelp for details).
Lift the handset from the base or charger to answer incoming calls. If the handset is
not on the base or charger, press .
Handsfree
Press during a call to switch the call to loudspeaker.
Secrecy (Mute)
Press during a call to activate secrecy mode. Press to resume your call.
Redial
Press , scroll or to choose the number you want. Press to redial
the number.
Directory
Storing new directory entries manually (up to 200)
Press . When storing your rst entry:
New entry is displayed, press OK .
When storing subsequent entries, the rst entry in the directory is highlighted, press
Option . New entry is displayed, press OK .
Enter the name. You may need to press the same button a few times until the letter you
want is displayed. For example, press once for
A ,or twice for B . Press Menu .
Press to scroll to
Number and enter the number.
If required, scroll to
Select group . Scroll (left) or (right) to select the group
and press OK . Display shows Saved .
Dialling a directory entry
Press , scroll or to the entry you want. Press to dial the number.
Caller Display and the Calls list
You must subscribe to a Caller Display service for this feature to work. Your network
provider may charge you for this service.
View and dial from the Calls list
Press , the most recent entry in the list is displayed. Press or to scroll
through the list.
Press
Option . Details is highlighted, press OK . The call details will be displayed.
Press to dial a displayed entry.
Find out more
• New Frequently Asked Questions available at www.bt.com/producthelp
• If you need more detailed instructions, a full user guide is available to
download from www.bt.com/producthelp
• If you cannot nd the answer to your problem in the full online user guide,
then please email [email protected]
• Call our free Helpline on 0800 218 2182* if you have any difculty with the
set up or use of your new product. Our dedicated advisors are more likely to
be able to help you than the retailer where you made your purchase.
• This document is also available in other formats, such as Large print,
Braille and Audio CD. If you would like a copy please call 0800 218 2182*
Your phone
Handset
Navigating the menus
Your BT Verve 410 has an easy to use menu system. Each menu has a list of options,
which you can see on the menu map below.
When the handset is switched on and in standby:
Press
Menu to open the main menu.
Then use or buttons to scroll through the available options.
Press the
OK option button to select a menu option or the Back button to return to
the previous screen.
To exit a menu and return to standby, press .
Menu map
Some menus are accessed by pressing the relevant feature button, for example
for BT Services, for the directory, for text messaging, for the redial list and
for the calls list.
Help
Most problems can be xed with a few simple checks.
Problem Solution
No dial tone Only use the cables and batteries supplied.
Make sure both the mains power adaptor cable and
telephone line cord are plugged into the correct sockets.
Poor speech quality Make sure the product is not located too close to other
electrical appliances. This can also help improve the
handset range from the base.
Battery icon not full/
handset dead
Make sure you charge the batteries for 20 hours before use
to ensure maximum battery performance.
Can’t switch the keypad
lock on/off To lock: press and hold . The handset beeps and
Keypad locked is displayed.
To unlock: press and hold . The handset beeps and
Keypad unlocked is displayed for 2 seconds before
returning to standby.
Using broadband on the same
phone line?
Make sure you plug the phone
into the wall socket via an ADSL
microlter (not supplied), otherwise
you may have problems with this
product and your broadband service.
ADSL
microlter
Opens BT Services menu.
Press to open and scroll
through Redial list.
In talk mode adjusts volume.
Scroll up.
Access directory.
When on a call, press to
mute the handset.
Press to move cursor left.
Make/receive a call.
Press and hold to dial the
BT 1571 voicemail service.
Press and hold to switch
handset ringer on/off.
Option buttons
Press to select the
option displayed on
the screen above.
For use with switchboard/
PBX and BT Calling Features.
Press to access Calls list,
or text messages menu.
Press to move cursor right.
End a call.
Press and hold to switch
handset off/on.
In menu mode, press to
return to standby.
Press and hold to lock/
unlock the keypad.
Press to switch between
upper and lower case letters.
Press and hold to enter a
Pause in a directory entry.
Opens Calls list.
In talk mode, adjusts volume.
Scroll down.
In talk mode, press to switch
handsfree on/off.
Text
Write new text
Inbox
Outbox
Template
Text settings
Sound
Ringer
Tones
Settings
H/set settings
Base settings
Date/Time/Alarm
9758 Verve 410 QSG Iss.5 [1].indd 2 5/5/10 12:16:07