SpectraLink 84 Series User manual

USER GUIDE | CLOUD COMMUNICATIONS
Spectralink 84-Series
Wireless Telephone
User Guide
Document Version 1.0
April 2018

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SPECTRALINK 84-SERIES USER GUIDE
Contents
Chapter 1: Understanding Your Handset 5
Understanding Session Types 5
Understanding the Session Manager 6
Understanding the Handset Features 8
Chapter 2: Before Using Your Handset 10
Charging the Battery Pack for the First Use 10
Powering Up and Powering Down Your Handset 10
Registering Your Handset 10
Initializing the Handset 11
Restarting and Updating Your Handset 11
Chapter 3: Getting Started 11
The Home Screen 11
Understanding the Four Home Screen Icons 12
Shortcut Menus 13
Understanding the Status Bar Icons 14
Navigating Screens, Menus, and Sessions 15
Navigating In and Out of the Session Manager 16
Entering Text, Numbers, and Special Characters 17
Entering and Editing Data 17
Locking and Unlocking the Keypad 20
Using the Headsets and Speakerphone 21
Hearing Aid Compatibility 21
Chapter 4: Using Telephony Applications 22
Making Calls 22

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Using the Dialer 24
Managing Calls 25
Managing Active Calls 28
Transferring Calls 30
Setting up Conference Calls 31
Managing Conference Calls 32
Forwarding Calls 33
Enabling and Disabling Do Not Disturb (DND) 35
Using the Speed Dial List 36
Accessing Voicemail 38
Chapter 5: Push-to-Talk (PTT) and Paging 39
Using the Push-to-Talk Feature 40
Using the Paging Feature 47
Chapter 6: Using the Contact Directory 51
Editing Contacts 51
Managing Your Contacts 52
Using Call Lists 55
Searching and Saving with the Corporate Directory 56
Chapter 7: Pairing and Connecting a Bluetooth Headset 57
Chapter 8: Customizing your Handset 61
Customizing a Profile 61
Customizing the Handset Display and Other Preferences 64
Chapter 9: Chargers and Battery Packs 66
Charging the Battery Pack 66

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Charger Options 67
About Battery Packs 69
Battery Safety Notices 71
Appendix A: Cleaning and Drying the Handset 72
Appendix B: Settings Menu 74
Basic Settings and Preferences 74
Advanced Settings 75
Feature Settings 75
Appendix C: Safety Information 76
Industry Canada Notice 77
Chargers and Battery Packs 77
Wireless Telephones 78
Electromagnetic Interference and Compatibility 79
Specific Absorption Rate (SAR) Information: Spectralink 84-Series Wireless Telephones 80

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SPECTRALINK 84-SERIES USER GUIDE
Chapter 1: Understanding Your Handset
This user guide shows you how to operate your Spectralink 84-Series Wireless Telephone. In this chapter, you will
learn about the four types of communication sessions your handset supports and how their alerting methods differ.
To maximize the capabilities of this device, you will learn how to manage each type of session using the Session
Manager.
Note: Only the Calls and the Push To Talk (PTT) sessions are supported by Masergy.
Additionally, this chapter orients you to the physical features of the handset.
Your handset will work within your facility only when it is in contact with the Wireless Local Area Network (WLAN)
and Local Area Network (LAN). It will not work beyond the Radio Frequency (RF) coverage area of the wireless LAN.
Contact your system administrator if you have questions about your facility’s Radio Frequency (RF) coverage area.
Note: Configurable features
Many of the features detailed in this Guide are configurable by your system administrator and may not follow
the exact steps outlined here. Contact your system administrator for more information if you have trouble
understanding how to use certain features.
Understanding Session Types
Your handset is capable of two communication types — voice telephone calls and Push-to-Talk broadcasts.
Communication using one of these types is called a session. The system administrator for your facility determines
which communication types are available and the options for each type.
Telephone Calls (Masergy supported)
Voice telephone calls are typical audio-only calls. Voice calls use the voice call icon.
Push-to-Talk (PTT) Broadcasts (Masergy supported)
PTT enables you and all subscribed users to send and receive broadcasts over a PTT channel; PTT is a collaborative
broadcast mode. PTT broadcasts transmit audio over a built-in speakerphone. You can send and receive page and
PTT transmissions with your handset if your system administrator has enabled this feature.

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Understanding the Session Manager
The Session Manager Screen displays each type of communication session — calls and Push To Talk (PTT)
broadcasts — in a separate cell. You can manage up to eight communication sessions at a time in any combination
with four sessions visible at once. Each session displays as a color-coded cell in the Session Manager. Each session
cell displays a call icon indicating call status, line number, the name and extension/channel of the party, and the call
duration, as shown next:
Cell color indicates cell status:
When a cell is highlighted, softkeys display that you can press to affect that call while other cells remain unaffected.
Use the ▴ and ▾ and OK navigation keys to scroll to, highlight, and select cells.
In the example shown next, the Session Manager on the left shows a light blue call cell showing that the call is active.
Note the softkeys at the bottom of the screen — you can put this call on hold, mute the audio, change your speaker
options, or access other features using the Features softkey. The Session Manager on the right shows a green call
cell that is active — note the active call icon — but the other call on hold is highlighted. Since the blue call is on hold,
the Resume softkey option displays. As the Mute and Speaker options do not pertain to a call on hold, these softkeys
do not display. The Features softkey remains pertinent and therefore visible for both active and held calls.

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In another example, suppose you have a conference call with two other people, an incoming PTT broadcast, an
application on hold, and an instant messaging chat. You can display up to eight session cells with four visible at
once. Scroll with the navigation keys to view, highlight, and select the other cells.
You can navigate to the Home screen while sessions are active in the Session Manager. Whenever you are at the
Home screen and there are active sessions, a green banner displays with the message Active Sessions – Press
to indicate that pressing the Back key will return you to the Session Manager.
Note: Only the Calls and the Push To Talk (PTT) sessions are supported by Masergy.

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Understanding the Handset Features
The front, back, and side views of your handset will orient you to the location of the keys, buttons, and other physical
features documented in this guide.

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LED Indicator

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The LED indicator, located at the top right of the handset, indicates the following conditions:
• Steady even blink – Indicates an incoming telephony call to your handset
• Slow uneven blink – Indicates an unchecked voicemail message
• Quick uneven blink – Indicates inadequate Wi-Fi signal strength
Chapter 2: Before Using Your Handset
When you first receive your handset, you need to fully charge the Battery Pack in order to maximize the Battery Pack’s
storage capacity and lifespan. You may also need to familiarize yourself with turning the handset on and off and learn
about the various audio options available to you. Additionally, your facility may have security standards that require
you to enter your unique credentials, such as a domain name, user name, and password, so that the handset will
correctly register with your system. This chapter covers all of these subjects.
Charging the Battery Pack for the First Use
Take a moment to learn how to charge your handset properly. It is critical to fully charge the Battery Pack before the
first use of the handset in order to maximize the Battery Pack’s storage capacity and lifespan. The Battery Pack is
fully charged when the Battery life indicator becomes solid green ( ).
Powering Up and Powering Down Your Handset
Once the Battery Pack is fully charged and you have correctly attached it to the handset, the handset will power on.
Press the red End key for about two seconds to power down the handset. Press it again to turn it back on.
Warning: Loss of data
Do not remove the Battery Pack to power off the handset, as you will lose personal data. If you need to replace the
Battery Pack, log off or power off the handset and then remove the Battery Pack.
Registering Your Handset
Generally, your system administrator will deploy your handset with multiple other handsets. In this case, your system
administrator will configure the handset parameters beforehand so that the handset will register with the system and
be ready to use when you turn it on.
The system administrator must register the handset or it will not work. If your handset does not work when you turn it
on, contact your system administrator.