SpectraLink LINK 6020 User manual

LINK 6020 WIRELESS TELEPHONE
AND ACCESSORIES USER GUIDE
SpectraLink Corporation
5755 Central Avenue
Boulder, CO 80301
303 440 5330
800 676 5465
www.spectralink.com
Trademark Information
SpectraLink®
Link
Are trademarks and registered trademarks of SpectraLink Corporation.
The SpectraLink logo is a registered trademark in the United States of America
and in other countries.
Copyright © 2007 SpectraLink Corporation.
All rights reserved
Information in this document is subject to change without notice and does not
represent a commitment on the part of SpectraLink Corporation. The software
described in this document is furnished under a license and may only be used
pursuant to the terms of (1) SpectraLink’s software license agreement available at
http://www.spectralink.com/softwareUpdates OR (2) the terms and conditions
previously agreed to in writing between the user and SpectraLink Corporation OR
(3) the terms and conditions previously agreed to in writing between the user and an
authorized SpectraLink reseller (each, the “Agreement”). The software may be used
only in accordance with the terms of the Agreement. No part of this manual, or the
software described herein, may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, for any pur-
pose except for the sole intent to operate the product or without the express written
permission of SpectraLink Corporation.
PN: 72-1205-00-A

2
Link 6020 Wireless Telephone
< *
2
ABC
1
4
GHI
7
PQRS
3
DEF
0
FCN LINE
6
MNO
9
WXYZ
# >
5
JKL
8
TUV
Link 6020
Volume Up
START
FCN
Microphone
LINE
Keypad
END
Headset
Jack
Softkeys
Nav keys
Left/Up
For messaging
applications Right/Down
For messaging
applications
Volume Down

3
INTRODUCTION
Your Link 6020 Wireless Telephone is a state–of-the-art communi-
cation device that utilizes radio wave technology to send and
receive voice transmissions. It is designed to operate like a cell
phone. However, the handset utilizes the private telephone system
installed in your facility and will not operate outside the area cov-
ered by this system.
About This Guide
This guide is meant to provide general information about your
handset. Contact your phone system administrator for additional
information on how your handset functions within your telephone
system. This guide includes information about:
• The Handset
• Getting Started
• Advanced Features
• Handset Accessories
• Handset Administration
• Safety Information

4
Notice
SpectraLink Corporation has prepared this document for use by SpectraLink personnel
and clients. The drawings and specifications contained herein are the property of
SpectraLink and shall be neither reproduced in whole or in part without the prior written
approval of SpectraLink, nor be implied to grant any license to make, use, or sell equip-
ment manufactured in accordance herewith.
SpectraLink reserves the right to make changes in specifications and other information
contained in this document without prior notice, and the reader should in all cases consult
SpectraLink to determine whether any such changes have been made.
The terms and conditions governing the sale of SpectraLink hardware products and the
licensing of SpectraLink software consist solely of those set forth in the written contracts
between SpectraLink and its customers. No representation or other affirmation of fact
contained in this document including but not limited to statements regarding capacity,
response-time performance, suitability for use, or performance of products described
herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any
liability of SpectraLink whatsoever.
In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential
damages whatsoever (including but not limited to lost profits) arising out of or related to
this document, or the information contained in it, even if SpectraLink has been advised,
knew, or should have known of the possibility of such damages.
For regulatory information, please see Link Wireless Telephone Regulatory Guide (72-1401-00).
Model Numbers
Handset model: 602X
Charger models: PCS1850, PCD1850, PCQ1850
Battery Pack models: PBP0850, PBP1300, PBP1850

5
TABLE OF CONTENTS
INTRODUCTION ....................................................................3
About This Guide .................................................................... 3
THE HANDSET .......................................................................7
Modes of Operation ............................................................... 7
Menu Navigation ................................................................... 7
Handset Displays ................................................................... 8
Shortcut Keys .......................................................................... 9
Status Bar Indicators ..........................................................10
Softkey Labels ......................................................................12
GETTING STARTED ..............................................................14
Basic Handset Operation Summary ................................14
ADVANCED FEATURES ........................................................18
Facility-Specific Features ....................................................18
Message Alert Feature ........................................................18
Data Entry and Editing ........................................................19
The Config Menu ..................................................................20
Toggle Options ..................................................................20
Profiles ...............................................................................21
Changing Ring Settings ...................................................22
Default Profile Settings ...................................................23
Config Menu Options ...........................................................24
CHARGERS, BATTERY PACKS AND ACCESSORIES ...............26
Battery Packs .......................................................................26
Charger Models ....................................................................27
Charging Status ................................................................28
Single Charger ......................................................................29
Dual Charger .........................................................................30

6
Quad Charger ....................................................................... 31
Carrying Options .................................................................. 32
Headsets ............................................................................... 32
HANDSET ADMINISTRATION ............................................... 33
FAQs ....................................................................................... 33
SAFETY INFORMATION ....................................................... 36
Chargers and Battery Packs .............................................. 36
Wireless Telephones .......................................................... 37
Operational Warnings ..................................................... 37
Electromagnetic Interference and Compatibility ....... 38
Use While Driving ............................................................. 39
INFORMATIONS CONCERNANT LA SÉCURITÉ .................. 40
Chargeurs et batteries ........................................................ 40
Téléphones sans fil ............................................................. 41
Avertissements concernant le fonctionnement .......... 41
Interférences électromagnétiques et compatibilité ... 42
Utilisation au volant ......................................................... 43
SPECIFICATIONS ............................................................... 46
CARE OF YOUR HANDSET ................................................... 47

7
The Handset
THE HANDSET
Modes of Operation
Your handset has four modes of operation:
Menu Navigation
The navigation keys (Nav keys) just below the softkeys are used to
navigate through menu options. These are referred to in this guide
as NavS, NavT, NavW, NavX, and NavOK.
Mode Description
Standby The handset is not in a call or messaging.
Active A call is coming in, a call is being dialed or
the handset is in a call or messaging.
Config Menu User preferences are being accessed in the
Config Menu. In this mode the handset is
on, but will not receive calls.
Message Alert Custom text messaging applications may
be programmed for your facility. This
mode is activated through the FCN menu.
See Advanced Features.
Nav
Nav
Nav
Nav
NavO
K

8
The Handset
Handset Displays
The top row of the display provides status indicators for various
handset conditions. It is referred to as the status bar.
The middle lines display information about the handset identity,
user profile, calls in progress, menu options, and data from tele-
phone system.
The bottom row displays softkey labels.
Standby Mode Display
When the handset is in a call or in active mode, information from
the telephone system in your facility displays. Information may
include extension or telephone number of called or calling party,
active line information, and softkeys that have been programmed
by your system administrator.
Ext. 555
John Doe
Profile: Loud
Spkr Prof Cfg
Extension
User
Profile Charging
information
displayed
here
Softkey
Labels
User Name

9
The Handset
Shortcut Keys
When a menu is displayed, a shortcut key may be displayed on the
right edge of the menu line. Press the corresponding number on
the keypad to activate the corresponding menu option.
Config Menu
Ring/Tone Settings
Lock Keys
User Profiles
Phone Settings
Admin Settings
Prof Pl Exit
2
Menu Line Shortcut
Key
Info Line

10
The Handset
Status Bar Indicators
Indicator Function
The signal-strength icon indicates the
strength of the signal and can assist the
user in determining if the handset is
moving out of range.
If voicemail is available the voicemail
icon will appear when a new voicemail
message is received.
The battery icon indicates the amount of
charge remaining in the Battery Pack.
When only one level remains, the Battery
Pack needs to be charged.
The speakerphone icon displays when
the speakerphone is active.
The line indicators are associated with
telephone line status and access.
Up and down arrows are displayed when
a menu has additional options above or
below.
Left or right arrows are displayed during
editing when the cursor may be moved
left or right.
Muted The muted indicator displays after the
Mute softkey has been pressed during a
call. It indicates that the microphone is
not transmitting sound. Press the Mute
softkey again to unmute the microphone.
1

11
The Handset
Locked Locked indicates that the keypad is
locked to prevent accidental activation.
Press the Unlk softkey and then the #key
to unlock it.
The download icon indicates that the
handset is downloading code. This icon
only appears while the handset is running
the over-the-air downloader. It appears to
the right of the signal strength icon in the
same location as the voicemail icon.
Indicator Function

12
The Handset
Softkey Labels
The bottom row of the handset displays labels associated with the
four softkeys just below it. When a softkey is active, a label appears
to describe its function. Pressing the softkey will activate the feature.
Label Description Action
Back Go back Returns to the previous menu
display.
CAPS
caps Change case Toggles to allow a change in case
when entering alphabetical text.
Cfg Configure Opens the Config Menu.
Clr Clear Deletes the entry.
Cncl Cancel Returns to the previous menu
display without saving any data
that might have been entered.
Del Delete Deletes the character to the left of
the cursor.
Exit Exit Exits out of the menus.
Hold Hold Places a call on hold.
Mute Mute Toggles to mute or unmute the
microphone.
No Negative reply Press to reply “No” to a displayed
question.
Play Play Plays the selected ring tone.
Prof Profile Opens the Profile menu.

13
The Handset
Spkr Speakerphone Toggles speakerphone function.
Unlk Unlock keys Press Unlk, then the #key to
unlock a locked keypad.
Yes Positive reply Press to reply “Yes” to a displayed
question.
Label Description Action

14
Getting Started
GETTING STARTED
Your Link 6020 Wireless Telephone is designed for full mobility
within the workplace and operates much like a cell phone. It also
interfaces with the telephone system at your workplace and incor-
porates advanced telephony features. This section covers the basic
functions available in every facility. For specific telephony system
functions, see the
Facility-Specific Features section or contact your sys-
tem administrator.
Basic Handset Operation Summary
Place the handset into the charger for a minimum
of two hours. The handset's Battery Pack must be
fully charged before its first use. See the Charger
Models section for full information.
If you want to Then
Remove the
Battery Pack Press down on the latch on the Battery
Pack at the back of the handset and pull
the Battery Pack towards you. The
Battery Pack releases outward.
Replace the
Battery Pack Slide the lip of the Battery Pack into the
bottom of the cavity. Push the top of the
Battery Pack until it snaps into place. You
should not have to force it into the
handset.
Turn handset on Press and hold the END key until two
chirps sound.
Turn handset off Press and hold the END key. One chirp
will sound. If you are in a call, hang up
first, then turn off the handset.

15
Getting Started
Unlock the keypad Press the Unlk softkey, then #, to unlock
the keypad.
Lock the keypad Press the Cfg softkey, then NavOK. See
Phone Settings in the Config Menu for
Keypad Autolock settings.
Make an internal call Press the START key, wait for a dial tone,
then dial the extension.
Make an external call Press the START key, wait for a dial tone,
then dial the number just as you would
from your desk phone.
Select a line If multiple lines are available, your
telephone system may require you to
select a line before dialing a number.
Press LINE and the number key
corresponding to the desired line. You
will hear a dial tone.
Dial a number Once you hear a dial tone, press the
number keys to dial the number.
Answer a call The handset will ring or vibrate to alert
you of an incoming call. Additionally, a
line indicator on the display may flash
and the display may show information
about the call, such as the caller’s name
and extension.
To answer a call, press the START key and
hold the earpiece to your ear. You may
also activate the speakerphone by
pressing the
Spkr softkey or use a headset.
If you want to Then

16
Getting Started
Answer a call on a
second line If you are on a call and hear subdued
ringing, a call is coming in on a second
line. The line number on the display may
be flashing. To answer this call, put your
first call on hold and press the LINE key,
then the line number of the second call.
Answer with headset Press any key (other than END) to answer
a call when a headset is plugged in.
Silence while ringing Press the END key to silence the ring.
Change the
ring volume Press the up/down volume buttons on
the side of the handset during ringing.
The default ring volumes are set in the
User Profile menus.
Adjust the
speaker volume Press the up/down volume buttons on
the side of the handset during the call.
Adjust the
headset volume Press the up/down volume buttons on
the side of the handset during the call.
Place a call on hold Press the Hold softkey.
Resume a held call Press the LINE key followed by the line
number key.
Mute the microphone Press the Mute softkey.
End the call Press the END key. Be sure to do this at
the end of each call to return to the
standby mode.
If you want to Then

17
Getting Started
Change the profile Press the Prof softkey and use the Nav
keys to select a new profile while in
standby mode. The selected profile is
marked with an asterisk (*).
Display additional
features During a call press the FCN key to display
the options programmed to additional
features available in your facility. These
might include transfer, conference,
voicemail, etc.
Turn on the backlight The backlight comes on when any key is
pressed or when there is an incoming call
and stays on for 10 seconds. It turns off
after 10 seconds if another key is not
pressed within that period.
Use message alerts If programmed in your facility, message
alerts may be activated by pressing the
FCN key and then a menu option assigned
by the system administrator.
The greater-than asterisk (< *) key is used
for left and up navigation and the lesser-
than pound (# >) key is used for right and
down navigation. Contact your system
administrator for detailed information
about message alert mode.
If you want to Then

18
Advanced Features
ADVANCED FEATURES
Facility-Specific Features
Press the FCN key while off-hook or in a call to display the the
menu options programmed for advanced telephony features such
as transfer, conference, and voicemail.
Contact your system administrator for more information about
custom features available in your facility. The Quick Reference
Guide has a form for you to record facility-specific key press
sequences for advanced features.
Message Alert Feature
Custom applications may allow you to read and respond to text
messages. The Message Alert application may be available through
the FCN menu if programmed in your facility. While off-hook, press
FCN to view the menu, then press one or more number keys to
open the application. The handset is now in Message Alert mode.
The Nav keys are not enabled by text messaging applications.
Instead, use <* to move left or up and #> to move right or down.
You may change Message Alert ring settings through the Config
Menu. See the diagram on page 22 and the Changing Ring Settings
section.
The Quick Reference Guide has a form for you to record facility-
specific Message Alert 1 and Message Alert 2 information.

19
Advanced Features
Data Entry and Editing
Enter numbers by pressing the buttons on the keypad. The blink-
ing underscore identifies the current cursor position. When enter-
ing alphanumeric strings, the CAPS/caps softkey will appear and
may be pressed to toggle the case. Enter letters by repeatedly press-
ing the corresponding key until the desired letter displays on the
screen. Use the CAPS softkey to change the case as needed.
To edit during entry, delete the character to the left of the cursor by
pressing the Del softkey. To replace an entry, delete it by pressing
the Clr softkey and then enter the new data. To edit an existing
entry, use NavWand NavXto move the cursor position, and then
press the Del softkey to delete the character to the left. Insert new
data by pressing the buttons on the keypad.
Alphanumeric entries:
Key caps CAPS
111
22 a b c 2 A B C
33 d e f 3 D E F
44 g h i 4 G H I
55 j k l 5 J K L
66 m n o 6 M N O
77 p q r s 7 P Q R S
88 t u v 8 T U V
99 w x y z 9 W X Y Z
000
** . - ! $ % & ’ ( ) + , : ; / \ = @ ~
## <space>

20
Advanced Features
The Config Menu
When the handset is in standby mode, press the Cfg softkey to
enter the Config Menu. The handset cannot make or receive calls
while in the Config Menu. This menu allows you to set user prefer-
ences. Refer to the diagrams on pages 24-25.
Scroll through menu options by using NavS and NavT . When an
asterisk (*) appears to the left of an option, it indicates that the
option is currently selected. Press the
Exit softkey to return to
standby mode. Use the
Back softkey to return to the previous menu.
Toggle Options
Some menu options that have only two possibilities operate on a
toggle basis. The current setting is shown on the second row of the
display, called the info line. Highlight the option and press NavOK
to toggle between the settings. For example, when Ring in Headset
is the menu option, Currently Speaker will show on the info line. If
you select Ring in Headset, Currently Headset will show on the info
line and the menu option will become Ring In Speaker.
Config Menu
General Settings
Lock Keys
User Profiles
Phone Settings
Admin Settings
Prof Pl Exit
3
Menu line Shortcut
key
Info line