SpectraLink 84 Series User manual

1725-86720-000 Rev: K
September 2015
Spectralink 84-Series Wireless Telephone
User Guide

Spectralink 84-Series Wireless Telephones User Guide
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September 2015 2
Copyright Notice
© 2013-2015 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the
names and marks associated with Spectralink’s products are trademarks and/or service marks of
Spectralink Corporation and are common law marks in the United States and various other countries. All
other trademarks are property of their respective owners. No portion hereof may be reproduced or
transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without
the express written permission of Spectralink.
All rights reserved under the International and pan-American Copyright Conventions. No part of this
manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express written
permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.
The drawings and specifications contained herein are the property of Spectralink and shall be neither
reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any
license to make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult Spectralink to determine
whether any such changes have been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT
INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME
PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED
HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR
GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.
Warranty
The Product Warranty and Software License and Warranty and other support documents are available at
http://support.spectralink.com.
Contact Information
US Location European Location
800-775-5330 [phone]
Spectralink Corporation Spectralink Europe ApS
2560 55th Street Langmarksvej 34
Boulder, CO 80301 8700 Horsens, Denmark
[e-mail] [e-mail]

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Contents
Chapter 1: Understanding Your Handset.................................. 8
Understanding Session Types......................................................................................... 8
Telephone Calls........................................................................................................... 8
Push-to-Talk (PTT) Broadcasts.................................................................................... 8
Instant Messaging Chats.............................................................................................. 8
Application Alerts ......................................................................................................... 9
Understanding the Session Manager.............................................................................. 9
Understanding the Handset Features.............................................................................11
LED Indicator..............................................................................................................12
Chapter 2: Before Using Your Handset................................... 13
Charging the Battery Pack for the First Use..................................................................13
Powering Up and Powering Down Your Handset..........................................................13
Registering Your Handset...............................................................................................13
Initializing the Handset....................................................................................................14
Logging In and Signing In...............................................................................................14
Logging In to Shared Handsets...................................................................................14
Restarting and Updating Your Handset .........................................................................17
Chapter 3: Getting Started................................................... 18
The Home Screen.............................................................................................................18
Understanding the Four Home Screen Icons.................................................................19
Contacts / Call Lists ....................................................................................................19
Messages....................................................................................................................19
Settings.......................................................................................................................20
Applications.................................................................................................................20
Shortcut Menus................................................................................................................21
Understanding the Status Bar Icons ..............................................................................21
Navigating Screens, Menus, and Sessions....................................................................23
Navigating In and Out of the Session Manager ...........................................................24
Entering Text, Numbers, and Special Characters..........................................................25
Entering and Editing Data ...........................................................................................25
Phone Lock and Keypad Lock........................................................................................27
Phone Lock.................................................................................................................27
Keypad Lock...............................................................................................................28
Using the Headsets and Speakerphone.........................................................................30
Audio Path Priorities....................................................................................................31
Hearing Aid Compatibility...............................................................................................31

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Chapter 4: Using Telephony Applications ............................... 32
Making Calls.....................................................................................................................32
Making an Emergency Call .........................................................................................32
Multiple Call Methods..................................................................................................33
Using the Dialer ...............................................................................................................35
Using the Autocomplete Feature.................................................................................35
Opening the Dialer from the Home Screen..................................................................35
Opening the Dialer from the Session Screen...............................................................36
Managing Calls ................................................................................................................36
Session Icons..............................................................................................................37
Answering Incoming Calls...........................................................................................37
Managing Incoming Calls............................................................................................38
Managing Active Calls.....................................................................................................39
Transferring Calls............................................................................................................41
Setting up Conference Calls ...........................................................................................42
Managing Conference Calls............................................................................................42
Forwarding Calls..............................................................................................................44
Enabling and Disabling Do Not Disturb (DND) ..............................................................47
Enabling and Disabling DND on All Lines....................................................................47
Enabling and Disabling DND for Individual Lines.........................................................48
Using the Speed Dial List................................................................................................48
Accessing Voicemail.......................................................................................................50
Chapter 5: Push-to-Talk (PTT) and Paging............................... 52
Using the Push-to-Talk Feature......................................................................................52
Sending PTT Broadcasts ............................................................................................53
Receiving PTT Transmissions.....................................................................................54
Configuring PTT..........................................................................................................57
Using the Paging Feature................................................................................................59
Sending a Page...........................................................................................................59
Receiving a Page........................................................................................................61
Paging Configuration...................................................................................................62
Chapter 6: Using the Contact Directory .................................. 64
Editing Contacts ..............................................................................................................64
Managing Your Contacts.................................................................................................65
Using Call Lists................................................................................................................67
Searching and Saving with the Corporate Directory.....................................................69
Searching the Corporate Directory..............................................................................69
Saving Corporate Directory Search Results................................................................69

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Chapter 7: Instant Messaging............................................... 71
Understanding IM Contact Names..................................................................................71
Understanding IM Status Icons.......................................................................................72
Managing Your IM Contacts............................................................................................73
Initiating an Instant Messaging Session ........................................................................74
Understanding the Chat Window.................................................................................74
Managing Instant Message Sessions.............................................................................75
Reading and Managing Stored Messages......................................................................77
Chapter 8: Using the Calendar.............................................. 79
Chapter 9: Pairing and Connecting a Bluetooth Headset............. 82
Pairing Versus Connecting..........................................................................................82
Turning On and Managing the Bluetooth User Feature Options..................................82
Receiving Push-To-Talk Calls.....................................................................................85
Chapter 10: Using the Barcode Reader (8450/8452/8453 only) ...... 86
General Operating Instructions ......................................................................................87
Handset Barcode Applications.......................................................................................88
Scanning to an Input Field...........................................................................................88
Scanning to an Application Prompt .............................................................................88
Sending Barcode Data to PC Applications using QBC.................................................89
Barcode Scanning in One-to-One Mode......................................................................89
Barcode Scanning in Many-to-Many Mode..................................................................90
Chapter 11: Personal Alarms ............................................... 92
Suspending the Personal Alarm Monitor.....................................................................93
The Warning State......................................................................................................94
The Alarm State..........................................................................................................95
Emergency Dial...........................................................................................................95
Personal Alarm Monitor State during charging ............................................................96
Chapter 12: Applications..................................................... 97
Web Applications.............................................................................................................97
Navigating a website...................................................................................................97
Entering text................................................................................................................97
Softkeys......................................................................................................................97
Custom Applications.......................................................................................................98
The Open Application Interface...................................................................................98
Chapter 13: Customizing your Handset .................................. 99
Customizing a Profile ......................................................................................................99

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Setting Unique Ring Tones for Contacts ...................................................................101
Change the Alerting Characteristics..........................................................................101
Changing the Ring Settings for OAI Applications.......................................................102
Customizing the Handset Display and Other Preferences..........................................102
Language..................................................................................................................102
Time & Date..............................................................................................................102
Headset Ringing........................................................................................................103
Corporate Directory (if enabled)................................................................................103
Background...............................................................................................................103
Auto Answer..............................................................................................................103
On-Hook Dialing........................................................................................................103
Multi Key Answer ......................................................................................................103
Presence (if IM is available) ......................................................................................103
Paging/PTT Configuration.........................................................................................103
Calendar Settings (if available)..................................................................................104
Adjusting the Backlight..............................................................................................104
Chapter 14: Chargers and Battery Packs............................... 105
Charging the Battery Pack ............................................................................................105
Charger Options ............................................................................................................105
Using the Dual Charger.............................................................................................106
Using the USB Charger.............................................................................................107
Using the Quad Charger ...........................................................................................108
Using the 12-Bay Charger.........................................................................................108
About Battery Packs......................................................................................................108
How usage affects Battery Pack life..........................................................................109
Indications of Low Battery.........................................................................................110
Battery Safety Notices...................................................................................................111
Notes on Battery Packs.............................................................................................112
Appendix A: Cleaning and Drying the Handset ....................... 113
Appendix B: Settings Menu ............................................... 115
Basic Settings and Preferences....................................................................................115
Advanced Settings.........................................................................................................116
Feature Settings.............................................................................................................116
Status..............................................................................................................................116
Appendix C: Safety Information.......................................... 117
Industry Canada Notice.................................................................................................118
Chargers and Battery Packs .........................................................................................118
Wireless Telephones.....................................................................................................119
Operational Warnings ...............................................................................................119

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Electromagnetic Interference and Compatibility.........................................................120
Facilities....................................................................................................................120
Pacemakers..............................................................................................................120
Other Medical Devices..............................................................................................120
Use While Driving......................................................................................................121
FCC Statement .........................................................................................................121
Specific Absorption Rate (SAR) Information: Spectralink 84-Series Wireless
Telephones...............................................................................................................121
Handset operation normal position............................................................................122

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Chapter 1: Understanding Your Handset
This user guide shows you how to operate your Spectralink 84-Series Wireless Telephone.
In this chapter, you will learn about the four types of communication sessions your handset
supports and how their alerting methods differ. To maximize the capabilities of this device, you
will learn how to manage each type of session using the Session Manager.
Additionally, this chapter orients you to the physical features of the handset.
Your handset will work within your facility only when it is in contact with the WLAN and Local
Area Network (LAN). It will not work beyond the RF coverage area of the wireless LAN. Contact
your system administrator if you have questions about your facility’s RF coverage area.
Note: Configurable features
Many of the features detailed in this Guide are configurable by your system
administrator and may not follow the exact steps outlined here. Contact your
system administrator for more information if you have trouble understanding how to
use certain features.
Understanding Session Types
Your handset is capable of four communication types —voice telephone calls, Push-to-Talk
broadcasts, application alerts, and instant messaging (IM) chats. Communication using one of
these types is called a session. The system administrator for your facility determines which
communication types are available and the options for each type.
Telephone Calls
Voice telephone calls are typical audio-only calls. Voice calls use the voice call icon.
Push-to-Talk (PTT) Broadcasts
PTT enables you and all subscribed users to send and receive broadcasts over a PTT channel;
PTT is a collaborative broadcast mode. PTT broadcasts transmit audio over a built-in
speakerphone. You can send and receive page and PTT transmissions with your handset if
your system administrator has enabled this feature.
Instant Messaging Chats
Instant messaging (IM) enables you to chat in real time with IM contacts you have entered in
your directory or with contacts that start a chat with you. A system administrator must configure

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and enable IM. Presence icons in the Session Manager indicate availability and identify IM
contacts.
Application Alerts
Some facilities may use custom application alerts, such as a nurse call system in a hospital,
while other facilities might use a Web browser application such as a Webcam. To see which
custom applications the system administrator has made available, open the Applications icon on
the Home Screen. Your system administrator will give you information about the custom
applications available on your handset.
Understanding the Session Manager
The Session Manager screen displays each type of communication session —calls,
broadcasts, chats, and alerts —in a separate cell. You can manage up to eight communication
sessions at a time in any combination with four sessions visible at once. Each session displays
as a color-coded cell in the Session Manager. Each session cell displays a call icon indicating
call status, line number, the name and extension/channel of the party, and the call duration, as
shown next:
Cell color indicates cell status:
When a cell is highlighted, softkeys display that you can press to affect that call while other cells
remain unaffected. Use the ▲and ▼and OK navigation keys to scroll to, highlight, and select
cells.
In the example shown next, the Session Manager on the left shows a light blue call cell showing
that the call is active. Note the softkeys at the bottom of the screen —you can put this call on
hold, mute the audio, change your speaker options, or access other features using the Features
softkey. The Session Manager on the right shows a green call cell that is active —note the
active call icon —but the other call on hold is highlighted. Since the blue call is on hold, the

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Resume softkey option displays. As the Mute and Speaker options do not pertain to a call on
hold, these softkeys do not display. The Features softkey remains pertinent and therefore visible
for both active and held calls.
In another example, suppose you have a conference call with two other people, an incoming
PTT broadcast, an application on hold, and an instant messaging chat. You can display up to
eight session cells with four visible at once. Scroll with the navigation keys to view, highlight,
and select the other cells.
You can navigate to the Home screen while sessions are active in the Session Manager.
Whenever you are at the Home screen and there are active sessions, a green banner displays
with the message Active Sessions –Press to indicate that pressing the Back key will return
you to the Session Manager.

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Understanding the Handset Features
The front, back, and side views of your handset will orient you to the location of the keys,
buttons, and other physical features documented in this guide.

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LED Indicator
The LED indicator, located at the top right of the handset, indicates the following conditions:
Steady even blink Indicates an incoming telephony call to your handset
Slow uneven blink Indicates an unchecked voicemail/IM message
Quick uneven blink Indicates inadequate Wi-Fi signal strength

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Chapter 2: Before Using Your Handset
When you first receive your handset, you need to fully charge the Battery Pack in order to
maximize the Battery Pack's storage capacity and lifespan. You may also need to familiarize
yourself with turning the handset on and off and learn about the various audio options available
to you. Additionally, your facility may have security standards that require you to enter your
unique credentials, such as a domain name, user name, and password, so that the handset will
correctly register with your system. This chapter covers all of these subjects.
Note: Indoor use only
This device is intended for indoor use only.
Charging the Battery Pack for the First Use
Take a moment to learn how to charge your handset properly. It is critical to fully charge the
Battery Pack before the first use of the handset in order to maximize the Battery Pack's storage
capacity and lifespan. The Battery Pack is fully charged when the Battery life indicator becomes
solid green ( ).
Powering Up and Powering Down Your Handset
Once the Battery Pack is fully charged and you have correctly attached it to the handset, the
handset will power on. Press the red End key for about two seconds to power down the
handset. Press it again to turn it back on.
Warning: Loss of data
Do not remove the Battery Pack to power off the handset, as you will lose personal
data. If you need to replace the Battery Pack, log off or power off the handset and
then remove the Battery Pack.
Registering Your Handset
Generally, your system administrator will deploy your handset with multiple other handsets. In
this case, your system administrator will configure the handset parameters beforehand so that
the handset will register with the system and be ready to use when you turn it on.
The system administrator must register the handset or it will not work. If your handset does not
work when you turn it on, contact your system administrator.

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Initializing the Handset
When you turn on the handset, it will cycle through an initializing sequence. Allow this sequence
to continue until you see the Home screen and the registration icon ( ) in the Status Bar.
The initializing sequence is as follows:
1 A facility logo displays for about 15 seconds.
2 The screen message displays: Starting application, press Cancel to interrupt. If you
press the Cancel softkey, you will interrupt the startup cycle. Do not press the Cancel
softkey unless directed by your system administrator.
3 The Home screen displays with the registration successful icon in the Status Bar ( ).
If registration fails, you will see an icon showing registration failed ( ). For a summary
of these icons, see Understanding the Status Bar Icons.
If registration fails, turn the handset off and then back on. Contact your system
administrator if registration continues to fail after several attempts.
Logging In and Signing In
There are two situations requiring you to enter credentials in order to access handset features.
One, if you are using a shared handset and two, if you use an application that requires
connecting to an external server. These two situations are separate and require separate types
of credentials. This section explains both logging in to shared handsets and signing in to an
external server.
Logging In to Shared Handsets
System administrators can deploy the handsets on an assigned basis —one handset per
person —or on a shared basis where several persons use the same handset. You do not need
to log in with an assigned handset. If you are using a shared handset, basic call features may
be available, but you will need to log in to the server with the handset in order to save and
access your own contacts and settings.
In a shared deployment, you can log in using any handset. When you are finished using the
handset, log out. If you are not sure whether you are using assigned or shared handsets, and to
get your login information, see your system administrator.
To log in with a shared handset:
1 From the Home screen, press the Features softkey, and select Login.
The User Login screen displays.

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The message Invalid login credentials message at the top of the screen indicates that
you’ll need to enter your login information.
2 Enter your User ID and Password, and press the Log in softkey.
The message Verifying Credentials. Please wait will display.
Once the credentials are verified, you can access your personal contacts and settings.
To log out with a shared handset:
1 From the Home screen, press the Features softkey, and select Log out.

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A Log out prompt will display the question Are you sure?
2 Press the Yes softkey to log out.
Signing in with Sign In Credentials
Certain applications available on your handset, including Microsoft® Lync® Instant Messaging
and Calendaring, require you to connect to an external server. Connecting to an external server
requires you to enter Domain, User name, and Password credentials. Contact your system
administrator for your sign in information for access to applications with this requirement.
Alternately, your administrator might have enabled the PIN method of signing into the Lync
server. In this case, you will not have access to Microsoft Exchange features. Contact your
system administrator for more information.
To sign into Lync:
Note: Lync signin requirement and options
You may need to sign in when you first start your handset. After that, you may have
signin options in the Features softkey menu and also in the Settings menu, as
described next.
1 Navigating to Settings> Feature Settings> Microsoft Lync> SignIn. Alternately you
may use the Features softkey to view your signin options.
You will have one or both signin options: PIN & Extension and/or Credentials.
a Sign in: PIN & Ext.
»PIN Contact your system administrator.
»Extension Contact your system administrator.
b Sign in: Credentials
»Sign In Address Contact your system administrator.
»Domain Contact your system administrator.

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»User user name. Contact your system administrator.
»Password password. Contact your system administrator.
2 After completing the required fields, press the SignIn soft key. If successful, your line
icon will show as registered. Note that completing the signin can take many seconds. Be
patient.
Troubleshooting: My sign-in credentials don’t work
Be careful entering the password as too many attempts with an incorrect password
may cause your account to be locked. If this happens, notify your system
administrator.
To sign out of Lync:
Press the Features softkey and select the Signout option from the menu
Navigate to Settings> Feature Settings> Microsoft Lync> SignOut.
Note that sign out options are not available if auto signin is deployed. Your system administrator
will let you know how your application is set up.
Once you’ve signed out, your line shows as unregistered and you will be unable to use your
handset if Lync is your telephony server. If Lync is only being used for Microsoft Exchange
features, your calling capability is still available but your presence status will show as offline and
any other Lync features you have activated will be unavailable.
Note: Call lists are deleted
Once you sign out of Microsoft Lync on your handset, call lists are deleted.
Restarting and Updating Your Handset
Customer support services or your system administrator may advise you to restart your handset
or update configuration software.
To restart your handset:
Navigate to Settings> Basic Settings> Restart Phone and follow support directions.
To update handset configuration:
Navigate to Settings> Basic Settings> Update Configuration and follow support
directions.

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Chapter 3: Getting Started
This chapter shows you how to use the Home screen, the Status Bar icons, the softkeys, the
shortcut menus, navigation, and text entry.
The Home Screen
The Home screen is the first display you will see. At the top, the Status Bar displays icons that
give you information about the status of your handset. Under the Status Bar, the date and time
and the handset’s Extension number or other identification display. The Profile banner shows
you the current ring settings the handset is set to use.
When you press the ◄or ►key on the handset’s keypad, you can rotate the four Home screen
icons: Messages, Settings, Contacts/Call Lists, and Applications. Only three icons are visible at
once. This section explains the features associated with each icon.

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Understanding the Four Home Screen Icons
This section explains how to navigate the four Home screen icons and the features associated
with each icon.
Contacts / Call Lists
The Contacts/Call Lists icon by default faces front on the Home screen. Pressing the OK button
opens the Contacts / Call Lists screen where you can store contacts in the Contact Directory,
search for contacts in the Corporate Directory, and access the Call Lists that store previous call
sessions.
Messages
If your facility activates voicemail and instant messaging, you can access call information and
message history. Rotate the Messages icon to the front and press the OK button to access your
voicemail messages and display information on specific calls. See Accessing Voicemail and
Reading and Managing Stored Messages for more information.

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Settings
Open the Settings icon to access settings that customize your handset.
Applications
Some facilities use custom applications such as a barcode reader or a nurse call system. If your
facility uses one or more custom applications, you can access them from the Applications icon.
Contact your system administrator if you have questions about any application listed on this
menu.