SpectraLink NetLink 8020 User manual

Spectralink®8020/8030 Wireless Telephones
Quick Start Guide
spectralink spectralink

Table of Contents
Getting Started ..............................................................................3
Basic Handset Operation...............................................................5
Emergency Dial/Push-to-talk (PTT)...............................................7
Charger Models.............................................................................9
Battery Packs ..............................................................................10
Care of Your Handset .................................................................. 11
Online Reference
The Spectralink 8020/8030 User Guide is your complete reference
for Spectralink 8020/8030 handsets.
Spectralink Wireless Telephones
Safety Information
Spectralink 8020/8030 Series
Regulatory Information
All support documents may be downloaded from
http://support.spectralink.com.
Select product type and product name from the dropdown list
in order to access the product support page.
Product Compatibility
Use only 8020/8030 Series products with other 8020/8030 Series
products as identied by the model number located on the label of
the product.
Model Numbers for Spectralink 8020/8030 Series:
Handset models: 802X, 803X
Charger models: PCS1850, PCD1850, PCQ1850
Battery Pack models: PBP0850, PBP1300, PBP1850
If you have any questions about product compatibility, contact your
system administrator.
Battery Pack Initial Set Up
You must fully charge your handset’s Battery Pack before you use
it for the rst time. See page 10 for complete information.
Warning
This equipment will not operate when mains power fails.

Spectralink 8020 Wireless Telephone
3
spectralink

4
Spectralink 8030 Wireless Telephone
spectralink

5
Getting Started
Your Spectralink 8020/8030 Wireless Telephone uses radio wave technology to
send and receive voice transmissions. It is designed to operate like a cell phone.
However, the handset uses the private telephone system installed in your facility
and will not operate outside the area covered by this system. See the User Guide
for detailed information about how to use your handset.
The handset's Battery Pack must be fully charged before its rst use.
Place the handset into the charger for a minimum of two hours before
using it. See the section Charger Models for full information.
Basic Handset Operation Summary
If you want to Then
Remove the Battery Pack Press down on the latch on the Battery Pack at the back
of the handset and pull the Battery Pack towards you.
The Battery Pack releases outward.
Replace the Battery Pack Slide the lip of the Battery Pack into the bottom of the cavity.
Push the top of the Battery Pack until it snaps into place.
You should not have to force it into the handset.
Turn the handset on Press and hold the END key until two chirps sound.
Turn the handset off Press and hold the END key. One chirp will sound. If you
 areinacall,hanguprst,thenturnoffthehandset.
Unlock the keypad Press the Unlk softkey, then #, to unlock the keypad.
Lock the keypad Press the Lock softkey.
Make an internal call Press the START key, wait for a dial tone, then dial
the extension.
Make an external call Press the START key, wait for a dial tone, then dial
the number just as you would from your desk phone.
Select a line If multiple lines are available, your telephone system
may require you to select a line before dialing a number.
Press LINE and the number key corresponding to the
desired line. You will hear a dial tone.
Dial a number Once you hear a dial tone, press the number keys to
dial the number.
Answer a call To answer a call, press the START key and hold the
earpiece to your ear. You may also activate the
speakerphone function or use a headset.

If you want to Then
Answer a call on a If you are on a call and hear subdued ringing, a call is
second line coming in on a second line. The line number on the display
 maybeashing.Toanswerthiscall,putyourrstcallon
hold and press the LINE key, then the line number of the
second call.
Answer with headset Press any key (other than END) to answer a call when a
headset is plugged-in.
Silence while ringing Press the END key to silence the ring.
Change the ring volume Press the up/down volume buttons on the side of the
handset during ringing.
Activate or deactivate Press the Spkr softkey and speak towards the handset.
the speakerphone Note that this feature may be unavailable in your facility.
Adjust the speaker volume Press the up/down volume buttons on the side of the
handset during the call.
Adjust the headset volume Press the up/down volume buttons on the side of the
handset during the call.
Place a call on hold Press the Hold softkey.
Resume a held call Press the LINE key followed by the line number key.
Mute the microphone Press the Mute softkey.
End the call Press the END key. Be sure to do this at the end of each
call to return to the standby mode.
Change the prole Press the Prof softkey and use the Nav keys to select
 anewprolewhileinstandbymode.Theselectedprole
is marked with an asterisk (*).
Turn on the backlight The backlight comes on when any key is pressed or
when there is an incoming call and stays on for 10 seconds.
It turns off after 10 seconds if another key is not pressed
within that period.
6

7
Emergency Dial/Push-to-talk (PTT)
The large button on the left side of the Spectralink 8030 Wireless Telephone
may provide you with either Emergency Dial or PTT as determined and
activated by the system administrator.
Press this button one time. If Emergency Dial is active, an explanatory
message will be displayed.
Emergency Dial
When Emergency Dial has been enabled, the handset will dial an emergency number
when it is pressed twice within two seconds. The number dialed may be found under
the Cong Menu > System Info option.
Caution!
Emergency Dial will be inoperable if the wireless system or the call
server fails for any reason. Do not rely on it as your sole method of
emergency notication.
Push-to-talk (PTT)
The PTT feature allows the Spectralink 8030 handsets to operate in a group broadcast
mode, where a single handset can transmit to multiple listeners, like a two-way radio.
8 English
Emergency Dial/Push-to-talk (PTT)
Emergency Dial
When Emergency Dial has been enabled, the handset will dial an emergency
number when it is pressed twice within two seconds. The number dialed may
be found under the Config Menu>System Info option.
Push-to-talk (PTT)
The PTT feature allows the SpectraLink 8030 handsets to operate in a
group broadcast mode, where a single handset can transmit to multiple
listeners, like a two-way radio.
The large button on the left side of the SpectraLink
8030 Wireless IP Telephone may provide you with
either Emergency Dial or PTT as determined and acti-
vated by the system administrator.
Press this button one time. If Emergency Dial is active,
an explanatory message will be displayed.
!
Caution! Emergency Dial will be inoperable if the wire-
less system or the call server fails for any reason. Do not
rely on it as your sole method of emergency notification.
*
2
ABC
1
4
GHI
7
PQRS
3
DEF
0
FCN LINE
6
MNO
9
WXYZ
#
5
JKL
8
TUV
*
2
ABC
1
4
GHI
7
PQRS
3
DEF
0
FCN LINE
6
MNO
9
WXYZ
#
5
JKL
8
TUV
*
2
ABC
1
4
GHI
7
PQRS
3
DEF
0
FCN LINE
6
MNO
9
WXYZ
#
5
JKL
8
TUV
*
2
ABC
1
4
GHI
7
PQRS
3
DEF
0
FCN LINE
6
MNO
9
WXYZ
#
5
JKL
8
TUV
*
2
ABC
1
4
GHI
7
PQRS
3
DEF
0
FCN LINE
6
MNO
9
WXYZ
#
5
JKL
8
TUV
Transmitter Receivers
1725-36024-001-C.book Page 8 Tuesday, December 8, 2009 3:00 PM
Transmitter Receivers
spectralink spectralink spectralinkspectralink spectralink
If you want to Then
Make a PTT call To call on the default channel, from standby mode press
and hold the TALK button. Wait for the display to show
Transmitting and then hold the handset approximately
two inches from your mouth and speak.
Respond to a PTT call Press and hold the TALK button during the 10-second
wait period.
End a wait period Press END.

8
If you want to Then
Select a different Press and release the TALK button.Use the Nav keys or
PTT channel volume side buttons to highlight the desired channel.
Press TALK to transmit.
End one PTT call and Press the END key to exit the PTT call. Press and release
start another one the TALK button and select a different channel from the list.
Press and hold the TALK button to begin transmitting on
the different channel.
Receive to a PTT call Press the END key to end the telephone call. Now you can
while on a telephone call hear the PTT call.
Transmit on the Press and release the TALK button. Select the priority
priority channel channel from the list. Press and hold TALK, then speak.
End a PTT call Press the END key to exit the PTT call.
Change the PTT volume Press the up/down volume buttons on the side of the
handset while transmitting or receiving a PTT call.
Answer a telephone call Press the START key. PTT transmissions will be
during a PTT transmission pre-empted by the telephone call.
Enable PTT vibrate To enhance the alerting of a PTT call, PTT Vibrate may
be enabled. When PTT Vibrate is enabled, the handset
will vibrate three times whenever a PTT broadcast is
received, whether the handset is in standby or in a call.
If in a call, the chirp alert will also sound. The vibration
does not replace any PTT tone volume already set. To set
the handset for PTT vibrate only, enable PTT Vibrate and
set the tone volume to zero.
Start a telephone call Press the START key and dial the number. PTT
during a PTT transmission transmissions will be pre-empted during the telephone call.
Turn off PTT Changetoadifferentprole(SilentandVibratedisable
PTT by default).
Subscribe to additional Press the Cfg softkey to open the Cong Menu and select
PTT channels Push-to-talk. Select Subscribed Channels and then select
the channels you want to add. Subscribed channels are
marked with an asterisk (*).

9
Charger Models
Three charger models are available for the Spectralink 8020/8030 Wireless Telephone.
The Single Charger will charge a single handset with an installed Battery Pack. The
Dual Charger will charge the handset and a spare Battery Pack. The Quad Charger
can charge up to four Battery Packs at a time. Any Battery Pack for the Spectralink
8020/8030 Wireless Telephone can be charged in any charger.
The Single and Dual Chargers allow the handset to remain operative in speakerphone
mode or with a headset while charging. Handsets may be charged while in standby
mode, while in an active call or while turned off.
Place the Single or Dual Charger on a at, horizontal surface. Plug the power supply
into the charger and into an appropriate wall outlet. The Quad Charger may be mounted
on a horizontal or vertical surface.
Single Charger
Place the handset in the Single Charger facing forward. While the handset is charging in
standby mode, it will display its extension number and Charging…. An animated charge
icon will indicate that charging is in progress. The handset is fully operational and will
ring if called. When the handset is charging while turned off, only Charging… will
display and no calls will be received. The dots will be racing during the charging cycle.
When the handset is fully charged, Charge Complete will display.
Dual Charger
Place the handset in the front slot, facing forward. The Battery Pack alone snaps into
the rear charging bay.
The LED indicates the status of the Battery Pack in the rear bay. A solid LED indicates
the Battery Pack is charging. The LED turns off when the Battery Pack is fully charged.
The handset displays its charging status as described for the Single Charger.
When the handset is fully charged or is removed, the Battery Pack in the rear slot will
begin charging.
Note that the time it takes for the Battery Pack to charge will be lengthened if its
charging cycle is interrupted by the placement of a handset in the front slot.
Quad Charger
The Battery Pack snaps into the charging slot. The LED above the occupied bay
indicates the charging status of the Battery Pack in the bay.
A ashing LED may indicate a Battery Pack failure. Verify the condition
of the Battery Pack by the following procedure before replacing it. First
check the Battery Pack in a different bay or substitute another charger and
repeat the operation that caused the failure. If the same Battery Pack lights
a steady LED when inserted in a different bay or charger, the rst charger
may be faulty. Contact your system administrator for service information.

10
Battery Packs
The Battery Packs must be recharged periodically. Three Battery Pack options are
available:
Type Talk Time* Standby Time* Charging Time
Standard 4 hours 80 hours 2 hours
Extended 6 hours 120 hours 3 hours
Ultra-Extended 8 hours 160 hours 4 hours
*Talk time and standby time will vary depending on handset model, call server, features enabled and system
conguration. These are minimum estimates. Your experience may be signicantly higher.
The type of Battery Pack is printed on the label. Remove the Battery
Pack and view the label to determine the type of Battery Pack you have
been issued.
Notes on Battery Packs
• Maximum Battery Pack performance is achieved after a few charge/discharge cycles.
• After a length of time Battery Packs will normally lose the ability to maintain a charge
and to perform at maximum capacity and will need to be replaced. This is normal for
all batteries.
• If your Battery Pack requires replacement, contact your system administrator.
• Any battery which exhibits swelling, cracking or other abnormality should be disposed
of promptly and properly.
Charging Tips
• Overnight charging is best done while the handset is turned off.
• If the handset does not charge, clean Battery Pack, charger and handset contacts.
• If multiple Battery Packs are supplied with your handset, Spectralink recommends
that each be fully charged upon receipt to prolong battery life. Battery Packs will
slowly lose charge if unused. To maintain battery potential, charge unused Battery
Packs occasionally or alternate Battery Pack use.
Online Reference
For complete information about Battery Packs, see the Battery Best
Practices document on the Support website.

Care of Your Handset
• Overnight charging is best done while the handset is turned off.
• Avoid dropping the handset or knocking it against hard surfaces. Carrying the
handset in a holster or carrying case will help protect it.
• There are no serviceable parts in the handset or chargers. You should not open
the handset case or disassemble the chargers. Doing so will void your warranty.
• Turn off the handset and unplug chargers before you clean them. Take care not
to exert undue pressure on charger electrical contacts while wiping.
• Wiping the handset surface with a water-dampened cloth or paper towel will
remove most lms or residues. If the soiling is too stubborn for plain water, a mild
detergent solution, Lysol® or diluted bleach may be used. A spray cleaner may
be used with care. Do not spray at an angle. Do not allow liquid cleaners to seep
into keypad. Be sure to wipe away any detergent residue with a clean water-
dampened cloth. Do not immerse.
• Should the headset connector become dirty, you may experience a scratchy or
intermittent signal. To clean the connector, dip the non- padded end of a wooden
or paper cotton swab stick in isopropyl alcohol. Gently insert in the connector and
twist, repeating several times. If available, blow compressed air into the connector
to clear debris.
• Keep the headset jack covered when it is not in-use.
• Using a carrying case may help protect the surfaces and help prevent liquids
(e.g., rain) from entering into the interior of the handset.
• If your handset interior gets wet, do not try to accelerate drying with the use of an
oven, a microwave oven or a dryer as this will damage the handset and void the
warranty. Instead, do the following:
1. Immediately power off the handset.
2. Remove the Battery Pack from handset.
3. Shake excess liquid from the handset.
4. Place the handset and Battery Pack in an upright position in an area that is
at room temperature and has good airow.
5. Let the handset and Battery Pack dry for 72 hours before reconnecting the
Battery Pack and/or powering on the handset.
11
Spectralink offers repair and mantenance services. If your handset does not
work, contact your phone system administrator for servicing.

1725-86024-100
Revision D
Contact Information
Spectralink Corporation
US Location Denmark Location
800-775-5330 [phone]
2560 55th Street Spectralink Europe ApS
Boulder, CO 80301 Langmarksvej 34
[email protected] 8700 Horsens
[email protected]
Copyright Notice
© 2013 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectra-
link logo and the names and marks associated with Spectralink’s products are
trademarks and/or service marks of Spectralink Corporation and are common
law marks in the United States and various other countries. All other trademarks
are property of their respective owners. No portion hereof may be reproduced or
transmitted in any form or by any means, for any purpose other than the recipient’s
personal use, without the express written permission of Spectralink.
All rights reserved under the International and pan-American copyright Conven-
tions. No part of this manual, or the software described herein, may be reproduced
or transmitted in any form or by any means, or translated into another language or
format, in whole or in part, without the express written permission of Spectralink
Corporation.
Do not remove (or allow any third party to remove) any product identication, copy-
right or other notices.
Notice
Spectralink Corporation has prepared this document for use by Spectralink per-
sonnel and customers. The drawings and specications contained herein are the
property of Spectralink and shall be neither reproduced in whole or in part without
the prior written approval of Spectralink, nor be implied to grant any license to
make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specications and other infor-
mation contained in this document without prior notice, and the reader should in
all cases consult Spectralink to determine whether any such changes have been
made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED
IN THIS DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS RE-
GARDING CAPACITY, RESPONSE-TIME PERFORMANCE, SUITABILITY FOR
USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE
DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR
GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.