Spring Well SS1 User manual

1
SALT-BASED WATER SOFTENER
MODELS: SS1, SS4, SS+
Installation Instructions
CUSTOMER SERVICE IS AVAILABLE MON-FRI 9AM-6PM EST
800-589-5592
WWW.SPRINGWELLWATER.COM
Our traditional salt-based whole house water softeners
are the most reliable ion exchange softeners on the
market today. Use 40% less detergent, extend the life of
your appliances see less spotting on hard surfaces. All
with an industry-leading warranty!

System Contents
Recommended Supplies
1-inch (24-inch Long) Corrugated
Water Connectors (x2)
1-inch (3-inch long) PVC Nipple 1 Roll Plumbers Tape
1-inch threaded connectors for pre-
plumb (slip/threaded elbows shown)
1-Inch PVC Shut Off Valve
System Configuration
Water Source
From Outside Home Softened
Water Into Home
(1) Water from your
source will be softened by
the ion exchange softener
(2) The salt from your
brine tank will regularly
regenerate the media in
your softening system
The quantities are suggestions. Your system configuration may vary depending on installation area.
Questions? Call (800)-589-5592 2
Salt-Based Water Softener
Setup And Installation
Zip Ties
Softener Tank Brine Tank Power
Supply
50’ Drain Line
Hose Clamp
Bypass
Valve
MNPT Fittings
(x2)
Electronic
Head
1
2

Product Specs
Questions? Call (800)-589-5592 3
Leaning Tank
Tank Boot
Level Tanks
If the tank is not perfectly straight, carefully lift the tank straight up a few inches and tap it on the ground until
the tank stands vertically and fits snuggly into the tank boot.
PLEASE READ INSTRUCTIONS FULLY PRIOR TO ATTEMPTING INSTALLATION. Be sure to follow
all applicable plumbing codes. The system must be installed on a main water supply line
Caution: Do not install on well water unless you have spoken to a customer service
representative first.
SS1
Tank Width 9”
Tank Height 48” (57” with Head)
Flow Rate 11 GPM Service
Connection Size 3/4”
Backwash Rate 2 GPM
Operating Pressure 25-80 PSI
Operating
Temperatures
36 –120 F
pH Range 6.5 - 10
Grain 32k
Brine Tank 18”(w) x 33”(h)
SS4
Tank Width 10”
Tank Height 54” (63” with Head)
Flow Rate 13 GPM Service
Connection Size 3/4”
Backwash Rate 2.4 GPM
Operating Pressure 25-80 PSI
Operating
Temperatures
36 –120 F
pH Range 6.5 –10
Grain 48k
Brine Tank 18”(w) x 33”(h)
Salt-Based Water Softener

Installing the Softener Electronic Head
This step will require the materials listed below
Questions? Call (800)-589-5592 4
Electronic
Head
Softener
Tank
1) Unscrew the cap on top of
the softener tank.
2) There is a blue cap inside that
also needs to be removed. Both
caps can be discarded.
3) Locate the opening at the
bottom of the electronic head.
4) Align the opening on the
bottom of the tank head with
the pipe inside the tank.
5) Press the tank head down
to allow the threads to
catch.
6) Turn the tank head
clockwise until it is fully
tightened. Hand tight is OK.
Salt-Based Water Softener

8) Insert the rubberized
connections into the electronic
head openings and press it in
place.
9) Fully tighten the fasteners on both
valve connections securing the bypass
valves.
7) Install the blue bypass valves
onto the connections on the
electronic head.
10) Attach and tighten a MNPT
Fitting onto the connections on
each of the bypass valves.
11) Apply plumbers' tape to
both MNPT Fittings.
Questions? Call (800)-589-5592 5
Installing the Softener Electronic Head
Salt-Based Water Softener

Installing the Softener
13) Position the softener in
front of the pre-plumb with its
connections facing the pre-
plumb connections.
Softener Tank
This step will require the materials listed below
Plumbers Tape
Wrench 1-inch (24-inch Long) Corrugated
Water Connectors (x2)
12) Turn off the water to the
home and prep the pre-plumb.
You will attach a 1-inch threaded
adapter to each connection.
Questions? Call (800)-589-5592 6
Salt-Based Water Softener
14) Note: All connections will
require plumbers' tape to avoid
leaks.
16) Apply plumbers' tape to the
threads on the PVC Nipple then
thread it into the other end of
the shut off valve. Fully tighten
it.
17) Connect a corrugated pipe to
the other end of the PVC Nipple
and fully tighten it.
15) Install the shut off valve
onto the incoming water supply
on the pre-plum.
1-inch (3-inch long) PVC Nipple
1-Inch PVC Shut Off Valve

Questions? Call (800)-589-5592 7
Salt-Based Water Softener
Installing the Softener
20) Connect the other end of
the corrugated pipe to the
outlet side of the water
softener tank.
19) Connect the other
corrugated pipe to the opposite
outgoing side of the pre-plumb.
18) Connect the other end of
the corrugated pipe to inlet on
the water softener tank.

Additional Softener Head Steps
26) Insert the drain valve back
into the tank head. Ensure the
drain line isn’t pinched.
22) Pull out the blue tab behind
the drain valve, then pull the
valve out from the tank head.
23) Slide the provided hose
clamp over the end of the drain
line.
24) Press the drain line over the
barbed end of the drain valve you
pulled out of the tank head.
25) Align the hoes clamp over
the connection, then align the
screw on the hose clamp so that
it runs parallel to the connection
on the drain valve. Tighten the
clamp.
This step will require the materials listed below
21) Locate the drain on the left
side of the electronic tank head
on the softener tank,
Questions? Call (800)-589-5592 8
27) Insert the blue tab to lock
the drain valve back in position.
Softener Tank
(Already Installed)
Power
Supply
50’ Drain Line
Hose
Clamp
Zip Ties
9V Battery
Salt-Based Water Softener

29) To ensure the drain line doesn’t
come out from the drain a pair of
zip ties are recommended. They
can be inserted through two pairs
of holes drilled high up in the
drainpipe.
30) Pushing the zip ties inwards will
create a loop.
28) Before turning the water
back on to the home, use the
provided spanner wrench to
fully tighten the pre-filter
housing.
31) Insert the drain line into the
zip tie loops and secure in pace.
The excess can then be trimmed
off the zip ties.
32) The power cord will be
connected to the connection
on the far left beneath the
electronic tank head.
33) The power adapter will then
be plugged into a power supply
that isn’t controlled by a switch.
Questions? Call (800)-589-5592 9
Additional Softener Head Steps
IMPORTANT! Ensure the drain line you installed is not pinched or kinked or it will impede the
flow of water from the system.
35) Locate the batter
connection beneath the
display.
34) Lift off the cover to the
electronic head.
36) Replace the tank head
cover.
Salt-Based Water Softener

Installing the Brine Tank
42) Remove the white cap from
the brine well inside the brine
tank.
38) Press the remaining drain
line over the barbed valve
leading out from the brine tank.
39) Thread the drain line into
the drainpipe and trim off the
excess drain line.
40) Use the previous steps to
secure the drain line to the
drainpipe.
41) Remove the lid from the
brine tank.
This step will require the materials listed below
37) Position the brine tank next to
the softener tank with the drain
valve pointing towards the
softener.
Questions? Call (800)-589-5592 10
43) Release the regen line from
the softener head by removing
the zip ties. Use care not to
damage the line.
Softener Tank
(Already Installed)
50’ Drain Line Zip Ties
Brine
Tank
Salt-Based Water Softener

45) The regen line will be
inserted to the connection just
inside the brine well. Push the
line all the way in. Once
inserted it will be secure.
46) Replace the lid to the brine
well.
44) Insert the regen line into the
brine tank through the opening
above the drain line you
installed earlier.
47) The brine tank will need to
be filled with 4 to 5 bags of salt
pellets.
49) The system can now be
tested.
Questions? Call (800)-589-5592 11
Fill
48) The lid to the brine tank cab
be replaced.
Installing the Brine Tank
Salt-Based Water Softener

Testing the System
51) While the water is still off,
open a cold bathtub faucet all
the way.
52) Before turning the water back onto
the home ensure the shut off valve is
in the off position.
50) Before turning the water
back on to the home, use the
provided spanner wrench to
fully tighten the pre-filter
housing.
53) Also ensure the softener
tank is set to bypass.
54) Turn on the water to the
home and inspect the shut off
valve for leaks.
55) If no leaks are detected, open
the shut off valve and allow water
to flow through the tank bypass.
Inspect for leaks.
Questions? Call (800)-589-5592 12
Off
56) If no leaks are detected,
open the tank bypass and allow
water to flow through the
softening tank.
57) Allow water to run through
the system for 5-10 minutes. It is
normal to see a small amount of
sediment during this time.
Bypass
Salt-Based Water Softener

Setting Softener Values
58) Look up “Legacy
View” in the app
store and install it.
This step will require the materials listed below
Note: The electronic tank head
must be powered and installed
prior to setting the tank values.
Questions? Call (800)-589-5592 13
Softener Tank
(Already Installed)
Mobile
Device
59) Open the app
and select your
softener from the
list.
60) Tap “Time of
Day on Unit” to
change the time.
61) Select “OK” to
set the time on to
the same time as
your device.
62) To modify the
regen time tap on
that tile. 2:00am is
the default time.
63) Note: You want
the system to regen
while water is not
being used.
64) Tap “Water
Hardness” to correct
the value to your
conditions.
65) Enter the value
from your hard
water test.
Salt-Based Water Softener

Questions? Call (800)-589-5592 14
Setting Softener Values
66) Select the menu
icon in the upper
left-hand corner.
67) Select “Advanced
Settings.”
68) Tap
“Regeneration Day
Override.”
69) Change the
value to 14 days.
70) Tap “Reserve
Capacity.”
71) Change the value to
10%. 72) Tap “Resin
Grains Capacity.”
73) Change the
value to 32 for
32,000.
74) Select “Brine Refill.” 75) Change the
value to 8 min.
76) Recap of settings
for SS1 system.
Next Steps
72 to 76
are for SS1
Systems.
Skip to step 77
for SS4 systems.
Salt-Based Water Softener

Next Steps
77 to 81
are for SS4
Systems.
Refer to step 72
for SS1 systems.
Questions? Call (800)-589-5592 15
Setting Softener Values
78) Enter 48 for
48,000.
79) Select “Brine
Refill.”
80) Set the value to
10 minutes.
81) Correct values for
SS4 system. 82) Tap the menu
icon in the upper
left-hand corner.
83)The next step will
force you to regen
your system. During
this time you will not
be able to use your
water for 90
minutes.
84) Select “Regenerate
Now.”
85) Select “OK” from
the pop up and the
system will regen for
90 minutes.
86) Once the regen
is done, your system
is ready to use.
77) Tap “Resin
Grains Capacity.”
Steps
from here
apply to
both
versions
Salt-Based Water Softener