Star Micronics TUP900 Series User manual

TUP900
Quick Setup Guide
Thank you for choosing Star Micronics as your provider for printing solutions.
Unpacking the Unit
Contents
a. Printer
b. Paper Shaft
c. 1” Paper Core Adapter
d. 2” Paper Core Adapter
e. 3” Paper Core Adapter
f. Shaft Weight*
g. Interface Mounting Screws(2)*
h. Paper Core Adapter Screws(2)
*Not Pictured
Assembly – Installing the Interface
Place the interface sub-assembly into the
interface slot as shown. Take care to be sure the
interface cartridge is seated properly into its
connector.
Using a #2 Phillips screwdriver, install the
mounting screws included with the printer.
Interface Type…
Parallel
Serial
USB
Ethernet
Starski says, “Place
unused parts in a
safe place for later
use.”

Assembly – Paper Roll Setup
It is necessary to adjust the paper roll holder for the width of the paper you use. If the setting position is incorrect, the
paper roll will be supplied improperly to the mechanism which in turn causes paper transport problems. Thus, it is should
be properly adjusted.
The following table shows the paper roll
holder and paper core inner diameter range.
Paper roll Holder
Types Paper Core Diameter Ranges
Paper roll Holder (1) 25.4 mm ± 1
Paper roll Holder (2) 50.8 mm ± 1
Paper roll Holder (3) 76.2 mm ± 1
Note 1) The unit is assembled for 1 inch paper
cores when shipped from the factory. Also, it is set
for a paper width of 111.5 ±0.5 (take-up width of
112 +0.5/-1) when the printer is shipped from the
factory.
Roll Holder Size Paper Thickness
1” or 25.4 mm 65 to 100 µm
2” or 50.8 mm 100 to 150 µm
3” or 76.2 mm 100 to 150 µm
8.3 A is a reference for the paper roll holder unit paper roll shaft position. Adjust or mount the paper roll holder unit for
the core diameter and width of the paper you intend to use.
8-3-1 Handling 111.5 mm Paper Width
See Fig. 8.3.1 for the paper roll holder setting position to handle paper widths of 111.5 ±0.5 mm.
Position the edge of the paper roll holder onto the central position of the references a and a'.
See the figure to assembly at the correct position.
Note 1) The paper roll holder is assembled to that position when shipped from the factory.
8-3-2 Handling 82 mm Paper Width
See Fig. 8.3.2 for the paper roll holder setting position to handle paper widths of 82 ±0.5 mm.
Position the edge of the paper roll holder onto the central position of the references c and c'.
See the figure to assembly at the correct position.
Note 1) In this case, be careful because the edge of the paper roll holder positioned on the reference is the opposite.
8-3-3 Handling 79.5 mm Paper Width
See Fig. 8.3.3 for the paper roll holder setting position to handle paper widths of 79.5 ±0.5 mm.
Position the edge of the paper roll holder onto the central position of the references b and b'.
See the figure to assembly at the correct position.
Starski says, “The size of
the core used is related
to the thickness of the
paper used.”

Assembly – Paper Roll Setup Continued
Once the paper roll holder is properly
configured for the roll to be used, simply insert
the roll holder into the paper core as show.
Be sure that the cut end of the paper roll is
properly cut to ensure proper paper loading.
To aid in the installation of the paper roll, the TUP900’s mechanism is hinged to the base of the
printer allowing the unit to fold open for easier access to the paper inlet path (see below)
Lift handle and pull unit forward.
In this position, it will be much easier to access
the paper inlet for loading of paper.
Position the paper roll as shown.
Slide the cut end of the paper roll into the paper
inlet being careful to feed the paper underneath
the damper rollers.
NOTE: The semi-auto paper loading of the TUP900 can sometimes cause the printer to enter an
error condition if paper is not allowed to feed smoothly into the paper inlet path. In the event of an
error, reset the printer by turning the power switch OFF and then ON again.

Assembly – Connecting the Power Supply
The TUP900 requires a 24 VDC power source for proper operation. Star recommends use of the
PS60L-24A (pt. no. 30781440) universal power supply.
The PS60L-24A power supply is supplied with a US standard grounded power cord.
The printer end of the power supply cable is the mating Hoshiden connector for the TUP900. Simply
connect the Hoshiden power connection to the TUP900 by sliding back its collar and inserting the
power supply’s male connector into the matching female connector on the back of the TUP900.
Finally, connect the 3-pronged power cord to a 110-volt grounded power source.
Note: Be sure the power switch of the TUP900 is switched to the OFF position when connecting the
power supply.
Driver Installation
Driver packages are available for the following platforms:
Windows 9x, Me, NT, 2000 and XP
Mac OS X
Linux
JavaPOS1
OPOS
Driver Software
A product support CD was supplied with this manual. On this disc there is a “Drivers” folder in which
you will find all of the available drivers listed above.
Note: In the event that the CD is misplaced, the most current versions of Star printer drivers are
always available on our website at www.starmicronics.com.
Windows Driver Installation
Starski says, “There
are many useful
utilities on the provided
CD. Each utility will
typically include a
‘ReadMe’ file or a
manual. For more
information contact
your Star
re
p
resentative.”
The following example shows the installation of a parallel TUP900 series printer connected to the
parallel printer port (LPT1) and using the Star Line Mode Windows 2000/XP driver.
When the installation setup file is executed, the above dialogue will be shown. Click “OK” to continue.
1. Star’s JavaPOS driver is platform independent and is compatible with any operating system that supports the Java Virtual Machine.

To begin, simply select the printer for which you are installing the driver. In this case; we are installing
the TUP992 (TUP900 series kiosk printer with presenter attached).
Next, select the port to which the printer is connected. Here we will select the “LPT1” parallel printer
port.

Once the printer and port have been selected, an easily recognizable name for the printer should be
assigned. This name will show up in the Printer and Faxes dialogue of the Windows Control Panel.
The Star Language Monitor allows for reporting of the status of the printer. (Paper out, paper low,
etc.) Installation of this component is optional, but recommended.
Setting the printer as the default Windows printer is also optional. Using the printer as default is
required by some applications that use the Windows printing system.

Printing a test page will allow for confirmation that correct installation and communication are
established and working properly.
Installation is complete. Click “Yes” to let the installer restart the system. Click “No” to restart the
system manually.
Testing – Printing a Printer Self-Test Page
The TUP900, like all Star printers, has a built-in diagnosis printout that can be manually printed to
check the printer’s current configuration. This “Self-Test” page also allows the user to confirm that the
printer is in fact operating properly.
To print a printer self-test, simply follow the steps
listed below.
1. Turn the printer’s power switch to the OFF
position
2. Press and hold the paper feed switch
(SW1)
3. Turn the printer’s power switch to the ON
position
4. Release the paper feed switch (SW1)
NOTE: In order to print a self-test page, the
printer must be properly loaded with paper and
must have its power supply connected to a live
power source.

Additional Documentation
This “Quick Setup Guide” is a condensed summary of the information available from all of the
manuals available on the provided CD. Listed below are the manuals available on the CD:
TUP900 Specification Manual (tup900sm.pdf) – This manual provides detailed specification for the
configuration and use of the TUP900. Also included are dimensional drawings, electrical
specifications, usage examples and ideal operating environment specifications.
TUP900 Installation Manual (tup900im.pdf) – This manual provides details instructions for installing
the shaft weight. The proper installation of this weight ensures proper paper feed and looping
functionality of the TUP900’s document presenter.
TUP900 Technical Manual (tup900tm.pdf) – This manual is designed as a technical reference for
periodic inspection and maintenance of the TUP900 series printers. Users of this manual should
possess a technical aptitude that is typical of service personnel. This manual is not intended for the
general user.
Line Mode Programmer’s Manual (lindemodepm.pdf) – This reference manual provides the
command specification for Star Line Mode for all thermal line printers from Star. It provides detailed
commands and examples for controlling Star printers directly by command, without drivers.