Star SP742 Series User manual

DOT PRINTER
SP712 / 742 SERIES
Hardware Manual

Federal Communications Commission
Radio Frequency Interference
Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This statement will be applied only for the printers marketed in U.S.A.
FCC WARNING
Changes or modications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
For RF interference suppression, if a ferrite core is provided with this device, afx it to the interface cable
Statement of
The Canadian Department of Communications
Radio Interference Regulationst
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
The above statement applies only to printers marketed in Canada.
Caution Symbol
This symbol is placed near the print head to indicate that it may be hot. Never touch the print head
immediately after the printer has been used. Let the print head cool for a few minutes before touch-
ing it.
This symbol is placed near the cutter (auto cutter or manual cutter tear bar).
Never touch the cutter blade, as you could injure your ngers.
This symbol label or stamp is placed near the screws securing the case, which should not be opened
by individuals other than service personnel.
Individuals, other than service personnel, should not remove these screws.
High voltage areas in the case can be dangerous.
This symbol is placed near the peripheral drive connector.
Do not connect this to a telephone.

Trademark acknowledgments
SP700 : Star Micronics Co., Ltd.
Notice
•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express
permission is forbidden.
•e contents of this manual are subject to change without notice.
•All eorts have been made to ensure the accuracy of the contents of this manual at the time of going to press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.
•e above notwithstanding, STAR can assume no responsibility for any errors in this manual.
Copyright © 2007-2014 Star Micronics Co., Ltd..
< For Bluetooth models >
Federal Communications Commission
Radio Frequency Interference
Statement
This device complies with Part 15 of the FCC Rules and RSS-Gen of IC Rules. Operation is subject to the
following two conditions:
(1)this device may not cause harmful interference, and
(2)this device must accept any interference received,including interference that may cause undesired operation.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. is equipment has very low levels of RF energy that it deemed to comply without
maximum permissive exposure evaluation(MPE). But it is desirable that it should be installed and operated
keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands,wrists,feet and
ankles).
is statement will be applied only for the printers marketed in U.S.A and Canada.
CE MARKING WARNING
Hereby, Star Micronics Co., Ltd. declares that this device is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
Notice) is device can be operated in all European countries.
Italy: e public use is subject to general authorisation by the respective service provider.
Norway: is subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-
Alesund.
is statement will be applied only for the printers marketed in Europe.

TABLE OF CONTENTS
1. Unpacking and Installation .......................................................................................1
1-1. Unpacking.............................................................................................................................................................. 1
1-2. Notes about Installation.................................................................................................................................... 1
1-3. Handling Care ....................................................................................................................................................... 2
1-4. Maintenance.......................................................................................................................................................... 2
2. Parts Identication and Nomenclature ....................................................................3
3. Setup............................................................................................................................4
3-1. Connecting the Cable to the PC..................................................................................................................... 4
3-2. Connecting the Cable to the Printer............................................................................................................. 5
3-3. Connecting to a Peripheral Unit..................................................................................................................... 8
3-4. Connecting the Power Cord ............................................................................................................................ 9
3-5. Turning Power On..............................................................................................................................................10
3-6. Installing the Cable ...........................................................................................................................................11
3-7. Switch Blind Installation..................................................................................................................................11
3-8. Bluetooth Settings (For Bluetooth Interface Models only).................................................................12
4. Loading the Ribbon Cartridge and Paper.............................................................. 16
4-1. Loading the Ribbon Cartridge......................................................................................................................16
4-2. Loading the paper.............................................................................................................................................17
4-3. Installing the Roll Paper Guide .....................................................................................................................19
4-4. Setup Precautions .............................................................................................................................................20
5. Control Panel and Other Functions........................................................................ 22
5-1. Control Panel.......................................................................................................................................................22
5-2. Basic Indicators...................................................................................................................................................22
5-3. Errors ......................................................................................................................................................................23
5-4. Adjustment Mode .............................................................................................................................................25
6. Preventing and Clearing Paper Jams ..................................................................... 31
6-1. Preventing Paper Jams ....................................................................................................................................31
6-2. Removing Paper Jam........................................................................................................................................31
6-3. Releasing a Locked Cutter (Auto Cutter Mode only) ............................................................................32

– 1 –
1. Unpacking and Installation
1-1. Unpacking
After unpacking the unit, check that all the necessary accessories are included in the package.
Printer
Switch blind
Power cord
Roll paper guide
Ribbon cartridge
Setup sheets
CD-ROM
Note
1-2. Notes about Installation
1. Choose a rm, level surface where the printer will not be exposed to vibration.
2. Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as
copiers, refrigerators, or other appliances that cause power spikes.
3. e power outlet you plan to connect to for power should be nearby and unobstructed.
4. Make sure that the printer is not exposed to direct sunlight.
5. Make sure that the printer is well away from heaters and other sources of extreme heat.
6. Do not locate the printer in a badly ventilated or dusty environment.
7. Make sure that the room where you are using the printer is not too humid.
8. is device employs a DC motor and switches that have an electrical contact point.
Avoid using the device in environments where silicon gas can become volatile.
9. Use the printer within the boundaries indicated in the environmental requirements. Even when the ambient
temperature and humidity are within the specications, avoid radical changes in environmental conditions. e
suitable operating temperature range is as follows:
Operating temperature: 0°C to 50°C
10. When disposing of the printer, obey local regulations.
Note: The ferrite core and fastener provided with your printer depend
on your printer conguration.

– 2 –
1-3. Handling Care
1. Be careful not to drop paper clips, pins or other foreign matter into the unit as these cause the printer to
malfunction.
2. Do not attempt to print when either paper or ribbon cartridge is not located in the printer, otherwise the print head
can be damaged.
3. Do not open the cover while printing.
4. Do not touch the print head immediately after printing as it gets very hot.
5. Use only roll paper that is not glued to the core.
6. When the paper end mark appears on the paper, replace the roll paper before it runs out.
1-4. Maintenance
Essentially, your printer is a robust piece of equipment, but should be treated with a modicum of care in order to avoid
malfunctions. For example:
1. Keep your printer in a “comfortable” environment. Roughly speaking, if you feel comfortable, then the
environment is suitable for your printer.
2. Do not subject the printer to physical shocks or excessive vibration.
3. Avoid over-dusty environments. Dust is the enemy of all precision mechanical devices.
4. To clean the exterior of the printer, use a cloth barely dampened with either water with a little detergent or a little
alcohol, but do not allow any liquid to fall inside the printer.
5. The interior of the printer may be cleaned with a small cleaner or a compressed-air aerosol (sold for this
purpose). When performing this operation, be sure not to bend or damage any cable connections or electronic
components.

– 3 –
2. Parts Identication and Nomenclature
Printer cover
Protects the printer from dust and reduces noise.
Do not open the cover while printing.
Control panel
Features one control switch and two indicators
to indicate printer status.
Interface connector
Connects the printer with host
computer.
Power switch
Turns printer power
on and o.
Peripheral unit drive circuit connector
Connects to peripheral units such as cash
drawers, etc.
Do not connect this to a telephone.
Power connector
For connection of the power cord.

– 4 –
3. Setup
3-1. Connecting the Cable to the PC
3-1-1. Parallel Interface Cable
Connect the parallel interface cable to a parallel port of your PC.
3-1-2. RC-232 Interface Cable
Connect the RC-232 interface cable to a RS-232 port of your PC.
3-1-3. USB Interface Cable
Connect the USB interface cable to a USB port of your PC.
3-1-4. Ethernet Interface cable
Connect the ethernet interface cable to a ethernet port of your PC.

– 5 –
3-2. Connecting the Cable to the Printer
Note that the interface cable is not provided. Please use a cable that meets specications.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and
all the devices connected to the printer is turned off. Also make sure the power cable plug is
disconnected from the AC outlet.
3-2-1. Parallel Interface Cable
(1) Make sure the printer is turn off.
(2) Affix the ferrite core onto the cable as shown in the
illustration.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it. Use scissors to
cut off any excess.
(5) Connect the interface cable to the connector on the rear panel
of the printer.
(6) Fasten the connector clasps.
Ferrite core
Interface cable
10 cm
(maximum)
Fastener

– 6 –
3-2-2. RS-232 Interface Cable
(1) Make sure the printer is turn off.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices
connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
(2) Connect the interface cable to the connector on the rear panel of the printer.
(3) Tighten the connector screws.
3-2-3. USB Interface Cable
Afx the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the
cable support as shown in the illustration.