Star TSP700II User manual

THERMAL PRINTER
TSP700II SERIES
Hardware Manual

Federal Communications Commission
Radio Frequency Interference
Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des
Communications du Canada.
The above statement applies only to printers marketed in Canada.
CE
Manufacturer’s Declaration of Conformity
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International Standards EN 61000-6-
3 / 2001 and EN 55024 / 1998, following the provisions of the Electro Magnetic Compatibility Directive of the
European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International Standards EN 60950-1,
following the provisions of the Low Voltage Directive of the European Communities as of 2001.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP700II: Star Micronics Co., Ltd.
Notice
•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express
permission is forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
©Copyright 2007 Star Micronics Co., LTD.

TABLE OF CONTENTS
1. Unpacking and Installation.....................................................................................................................1
1-1. Unpacking ....................................................................................................................................1
1-2. Choosing a place for the printer...................................................................................................2
2. Parts Identification and Nomenclature..................................................................................................3
3. Setup..........................................................................................................................................................4
3-1. Connecting the Cable to the PC ...................................................................................................4
3-2. Connecting the Cable to the Printer .............................................................................................5
3-3. Installing the Printer Software .....................................................................................................8
3-4. Connecting the Optional AC Adapter ..........................................................................................9
3-5. Turning Power On......................................................................................................................10
3-6. Connecting to a Peripheral Unit.................................................................................................11
3-7. Loading the Paper Roll ..............................................................................................................12
4. Attaching the Accessories ......................................................................................................................17
4-1. Attaching the Holder Plate.........................................................................................................17
4-2. Attaching the Cable Cover .........................................................................................................19
4-3. Switch Blind Installation............................................................................................................19
5. Consumable Parts and AC Adapter .....................................................................................................20
5-1. Thermal Paper Roll ....................................................................................................................20
5-2. Full-Face Thermal Label Paper Roll..........................................................................................22
5-3. Thermal Label Paper Roll (Tack Label Paper) ..........................................................................23
5-4. AC adapter (option)....................................................................................................................27
6. Control Panel and Other Functions .....................................................................................................28
6-1. Control Panel..............................................................................................................................28
6-2. Errors..........................................................................................................................................28
6-3. Self-Printing...............................................................................................................................30
7. Adjusting the Near-end Sensor .............................................................................................................31
8. Preventing and Clearing Paper Jams...................................................................................................33
8-1. Preventing Paper Jams ...............................................................................................................33
8-2. Removing Paper Jam .................................................................................................................33
9. Periodical Cleaning................................................................................................................................34
9-1. Cleaning the Thermal Head .......................................................................................................34
9-2. Cleaning the Rubber Roller .......................................................................................................34
9-3. Cleaning the Sensors and the Surrounding Areas ......................................................................34
9-4. Cleaning the Paper Holder and the Surrounding Area...............................................................34
10. Specifications ........................................................................................................................................35
10-1. General Specifications................................................................................................................35
10-2. Auto Cutter Specifications .........................................................................................................36
10-3. Interface .....................................................................................................................................36
10-4. Electrical Characteristics ...........................................................................................................36
10-5. Environmental Requirements.....................................................................................................37
10-6. Reliability Specifications ...........................................................................................................38
10-7. Black mark specifications ..........................................................................................................39
11. Dip Switch Setting................................................................................................................................40
11-1. Parallel Interface Model.............................................................................................................41
11-2. RS-232C Interface Model ..........................................................................................................43
11-3. USB Interface Model .................................................................................................................46

11-4. Ethernet Interface Model ...........................................................................................................47
11-5. Wireless LAN Interface Model..................................................................................................48
12. Parallel Interface..................................................................................................................................52
13. RS-232C Serial Interface.....................................................................................................................53
13-1. Interface Specifications ..............................................................................................................53
13-2. RS-232C Connector ...................................................................................................................54
13-3. Cable Connections .....................................................................................................................56
13-4. Electrical Characteristics ...........................................................................................................56
14. USB, Ethernet and Wireless LAN Interface......................................................................................57
14-1. USB Interface Specifications .....................................................................................................57
14-2. Ethernet Interface Specifications................................................................................................57
14-3. Wireless LAN Interface Specifications ......................................................................................57
15. Peripheral Unit Drive Circuit .............................................................................................................58
16. Memory Switch Settings......................................................................................................................60
17. Release History.....................................................................................................................................61
Please access the following URL
http://www.star-m.jp/eng/dl/dl02.htm
for the latest revision of the manual.

– 1 –
1. Unpacking and Installation
1-1. Unpacking
After unpacking the unit, check that all the necessary accessories are included in the package.
Note:The ferrite core and fastener provided with your
printer depend on your printer configuration.
Fig. 1-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask them to supply
the missing part. Note that it is a good idea to keep the original box and all the packing materials
just in case you need to pack the printer up again and send it somewhere at a later date.
Note
Printer Cable cover Holding plate Screws
Roll stoppers
Shaft
Paper roll Switch blind Setup sheets CD-ROM

– 2 –
1-2. Choosing a place for the printer
Before actually unpacking the printer, you should take a few minutes to think about where
you plan to use it. Remember the following points when doing this.
PChoose a firm, level surface where the printer will not be exposed to vibration.
PThe power outlet you plan to connect to for power should be nearby and unobstructed.
PMake sure that the printer is close enough to your host computer for you to connect
the two.
PMake sure that the printer is not exposed to direct sunlight.
PMake sure that the printer is well away from heaters and other sources of extreme
heat.
PMake sure that the surrounding area is clean, dry, and free of dust.
PMake sure that the printer is connected to a reliable power outlet. It should not be on
the same electric circuit as copiers, refrigerators, or other appliances that cause power
spikes.
PMake sure that the room where you are using the printer is not too humid.
WARNING
PShut down your equipment immediately if it produces smoke, a strange odor, or unu-
sual noise. Immediately unplug the equipment and contact your dealer for advice.
PNever attempt to repair this product yourself. Improper repair work can be dangerous.
PNever disassemble or modify this product. Tampering with this product may result in
injury, fire, or electric shock.

– 3 –
2. Parts Identication and Nomenclature
Interface connector
For connection to a
host computer.
Peripheral drive connector
Connects to peripheral units
such as cash drawers, etc.
Do not connect this to a
telephone.
Power connector
For connection of the
AC adapter.
Never unplug the
AC adapter while the
printer is on.
Printer cover
Open this cover to load
or replace paper.
Cover open lever
Push this lever in the direction of the
arrow to open the printer cover.
Power switch
Used to turn on/
off power to the
printer.
Control panel
Features LED indicators to
indicate printer status and
switches to operate the printer.

– 4 –
3. Setup
3-1. Connecting the Cable to the PC
3-1-1. Parallel Interface Cable
Connect the parallel interface cable to a parallel port
of your PC.
3-1-2. RS-232C Interface Cable
Connect the RS-232C interface cable to a RS-232C
port of your PC.
3-1-3. USB Interface Cable
Connect the USB interface cable to a USB port of
your PC.
3-1-4. Ethernet Interface cable
Connect the ethernet interface cable to a ethernet port
of your PC.

– 5 –
3-2. Connecting the Cable to the Printer
Note that the interface cable is not provided. Please use a cable that meets specifications.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and
all the devices connected to the printer is turned off. Also make sure the power cable plug is
disconnected from the AC outlet.
3-2-1. Parallel Interface Cable
(1) Make sure the printer is turn off.
(2) Affix the ferrite core onto the cable as shown in
the illustration.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it.
Use scissors to cut off any excess.
(5) Connect the interface cable to the connector on
the rear panel of the printer.
(6) Fasten the connector clasps.
Ferrite core
Interface cable
5 cm
(maximum)
Fastener
Parallel interface
cable

– 6 –
3-2-2. RS-232C Interface Cable
(1) Make sure the printer is turn off.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and
all the devices connected to the printer is turned off. Also make sure the power cable plug is
disconnected from the AC outlet.
(2) Connect the interface cable to the connector on the rear panel of the printer.
(3) Tighten the connector screws.
3-2-3. USB Interface Cable
Affix the ferrite core onto the USB cable as shown in
the illustration below and make sure to pass the cable
through the cable support as shown in the illustra-
tion.
RS-232C
interface
cable
4 cm (maximum)