StarTech.com ST124HDVW User manual

Manual Revision: 11/22/2019
User Manual
For the latest information and specications visit
www.startech.com/ST124HDVW
4-Port HDMI®Audio/Video Splitter with 2x2
Video Wall Function - 4K
Actual product may vary from photos
SKU#: ST124HDVW

i
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
Compliance Statements
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorientorrelocatethereceivingantenna
• Increasetheseparationbetweentheequipmentandreceiver
• Connecttheequipmentintoanoutletonacircuitdi󱐯erentfromthatto
whichthereceiverisconnected
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du
Canada.
CAN ICES-3 (B)/NMB-3(B)

ii
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and
other protected names and/or symbols of third-party companies not related in
any way to StarTech.com. Where they occur these references are for illustrative
purposes only and do not represent an endorsement of a product or service
by StarTech.com, or an endorsement of the product(s) to which this manual
applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, StarTech.com
hereby acknowledges that all trademarks, registered trademarks, service marks,
and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

iii
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
Safety Statements
Safety Measures
• Wiringterminationsshouldnotbemadewiththeproductand/or
electriclinesunderpower.
• Cables(includingpowerandchargingcables)shouldbeplacedand
routedtoavoidcreatingelectric,trippingorsafetyhazards.
Mesures de sécurité
• Lesterminaisonsdecâblâgenedoiventpasêtree󱐯ectuéeslorsquele
produitet/oulescâblesélectriquessontsoustension.
• Lescâbles(ycomprislescâblesd’alimentationetdechargement)
doiventêtreplacésetacheminésdefaçonàévitertoutrisque
électrique,dechuteoudesécurité
安全対策
• • 電源が入っている状態の製品または電線の終端処理を行わないでく
ださい。
• • ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引
き回しを行い、電気障害やつまづきの危険性など、安全上のリスクを回避す
るようにしてください。
Misure di sicurezza
• Iterminialideilielettricinondevonoessererealizzateconilprodotto
e/olelineeelettrichesottotensione.
• Icavi(inclusiicavidialimentazioneediricarica)devonoessere
posizionatiestesiinmododaevitarepericolidiinciampo,rischidi
scosseelettricheopericoliperlasicurezza.
Säkerhetsåtgärder
• Monteringavkabelavslutningarfårintegörasnärproduktenoch/eller
elledningarnaärströmförda.
• Kablar(inklusiveelkablarochladdningskablar)skadrasochplaceraspå
såsättattriskförsnubblingsolyckorochandraolyckorkanundvikas.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
Table of Contents
Compliance Statements........................................................................i
Safety Statements..................................................................................iii
Product Diagram ....................................................................................1
Front View.................................................................................................................................................... 1
Rear View...................................................................................................................................................... 2
Connection Guide..................................................................................................................................... 3
Requirements .........................................................................................4
Installation ..............................................................................................4
Operation ................................................................................................6
VideoWallApp PC Tool ............................................................................................................................. 6
Serial Control .............................................................................................................................................. 7
Telnet Control............................................................................................................................................. 8
Serial and Telnet Commands ................................................................................................................ 9
Warranty ..................................................................................................15

1
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
Product Diagram
Front View
1HDMI Display
Device LED
Indicators
• Solid Green when an HDMI
Display Device is detected
2HDMI Source
Device LED
Indicator
• Solid Green when an HDMI
Source Device is detected
2
1

2
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
Rear View
1DC 24V Power
Port
• Connect a Power Source
2Service Port • For manufacturer use only
3Network Control
Port
• Connect to a Computer directly, or
through a Network Switch using a
Network Cable
4HDMI Output
Port
• Connect four HDMI Display Devices
using HDMI M/M Cables
5RS-232 Control
Port
• Connect to a Computer using a Serial
Cable for Serial Control
6HDMI Input Port • Connect an HDMI Source Device
using an HDMI M/M Cable
2 3 4
5
1
6

3
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
Connection Guide

4
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
Requirements
For the latest requirements and to view the full User Manual,
please visit www.startech.com/ST124HDVW.
• HDMI Source Device x 1
• HDMI Display Device x 4
• HDMI M/M Cables (sold separately) x 5
• RS-232 Enabled Computer x 1
• RS-232 Cable x 1
• Network Device (ex. router, network switch) x 1
• Network Cable x 1
• (Optional) HDMI Locks x 4
Installation
Note: Ensure the HDMI Display Devices and the HDMI
Source Device are powered o before you begin the
installation.
All HDMI Ports on the Splitter feature port locking capa-
bilities. HDMI Locks (sold separately) are required to use
this feature.
1. Connect an HDMI M/M Cable to the HDMI Output Port on
the HDMI Source Device and to the HDMI Input Port on
the Splitter.
2. Connect four HDMI M/M Cables to the HDMI Output
Ports on the Splitter and to the HDMI Input Ports on the
HDMI Display Devices. See Figure 1 to determine the HDMI
Output Port conguration (ex. HDMI Output Port A on
the Splitter corresponds with the top-left HDMI Display
Device).

5
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
3. Connect an RS-232 Cable to the RS-232 Enabled
Computer and to the RS-232 Control Port on the Splitter.
See Figure 2 for pinout and default details.
Figure 1
Figure 2