StarTech.com SV1115IPEXT User manual

IP KVM Switch
1-Port USB PS/2 Server Remote
Control IP KVM
with Virtual Media and Serial
SV1115IPEXT
Instruction Manual

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to which the receiver•
is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only
and do not represent an endorsement of a product or service by StarTech.com, or an
endorsement of the product(s) to which this manual applies by the third-party company
in question. Regardless of any direct acknowledgement elsewhere in the body of
this document, StarTech.com hereby acknowledges that all trademarks, registered
trademarks, service marks, and other protected names and/or symbols contained in this
manual and related documents are the property of their respective holders.

i
Table of Contents
Introduction..................................................................... 1
Packaging Contents.....................................................................1
System Requirements .................................................................1
Required Cables and Hardware ..................................................2
Installation....................................................................... 3
Connecting to the Host Computer and Network..........................3
Connecting a Local Keyboard, Mouse, and Monitor....................6
Disabling Mouse Acceleration on the Host Computer .................7
Configuring the SV1115IPEXT ....................................... 8
Web Configuration Using the On-Screen Display........................8
Web Configuration Using DHCP .................................................10
Web Configuration Using Static IP ..............................................11
Terminal Configuration Using a Serial Cable...............................12
Using the Web Interface.................................................. 14
The Login Screen ........................................................................14
Web Interface Introduction...........................................................15
Main Menu selections..................................................................16
Using the Terminal Interface via Serial Port.................................27
Accessing the VNC Interface.......................................... 28
Web Interface ..............................................................................28
Native VNC Client........................................................................29
SSH Tunnel (with Native VNC client) ...........................................29
Using the VNC Menu ....................................................... 30

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Bribar Feature..............................................................................31
Main Menu...................................................................................33
VirtKeys Menu .............................................................................35
Video Tuning Menu......................................................................36
Disk Control Menu.......................................................................40
Using the IPMI Feature ................................................... 40
Configuring IPMI on the SV1115IPEXT ......................................42
Accessing the Status Screen.......................................................43
Accessing IPMI Controls .............................................................44
Using the Modem Feature .............................................. 45
Connecting a Modem ..................................................................46
Modem configuration...................................................................47
Configuring the Remote Connection ...........................................48
Accessing the Web Interface .......................................................49
Troubleshooting Guide.................................................................51
Serial Remote Control operation ................................... 52
Advanced Configuration Using the Integrated SSH Shell............54
About Security Certificate Warnings............................................56
Troubleshooting .............................................................. 57
Supported Protocols....................................................... 60
Specifications.................................................................. 61
Technical Support........................................................... 62
Warranty Information...................................................... 62

1
Introduction
Packaging Contents
1 x SV1115IPEXT unit•
1 x Power Adapter•
1 x Power Cord•
1 x Instruction Manual•
1 x PS/2 KVM cable•
System Requirements
PS/2 or USB enabled computer system or KVM switch•
Note: KVM switch must have a USB hub port
Standard 104-key PS/2 wired keyboard•
Standard 3-button PS/2 wired mouse•
VGA enabled monitor/display•
10/100Mbps compatible TCP/IP network•

2
Required Cables and Hardware
The included integrated KVM cable will allow you to connect the
SV1115IPEXT to most IBM compatible computers. Depending on your
requirements and how you wish to handle the initial configuration of the
unit, you may wish to use the following additional cables and hardware.
All applications
1 x Straight-through Ethernet patch cable (to connect the unit to your•
LAN)
StarTech.com part number: M45PATCHxxxx
To use the optional dedicated WAN port
An additional straight-through Ethernet patch cable to connect the•
unit directly to a dedicated WAN/Internet connection
StarTech.com part number: M45PATCHxxxx
Configuration via serial port
1 x Straight-through RS-232 serial cable with 9-pin DB9 male/female•
connectors
StarTech.com part number: MXT100
–or—
1 x Null modem RS-232 serial cable with 9-pin DB-9 female/female•
connectors
StarTech.com part number: SCNM9FF
To use USB connections on host and/or virtual disk emulation
1 x USB Type A to B cable•
StarTech.com part number: USBFAB_3
To install the SV1115IPEXT into a rack or cabinet
1 x Rack kit (supports up to two units)•
StarTech.com part number: 1110EXTRACK

3
Installation
Connecting to the Host Computer and Network
Follow these instructions if the host computer uses a PS/2
keyboard and mouse:
Power down the computer to which the SV1115IPEXT will be1.
connected (host computer). If purchased, install the unit in your
rack or cabinet following the instructions that came with the
1110EXTRACK (optional, not included).
If present, disconnect the existing monitor and PS/2 keyboard/2.
mouse from the host computer.
Using the provided integrated KVM cable, locate the end with3.
Remote User
Local keyboard/mouse/monitor
(native PS/2 or optional USB)
VGA port
(Host)
PS/2 Keyboard
(Host)
PS/2 Mouse
(Host)
USB port
(Host)
RJ45 port
(WAN)
RJ45 port
(LAN)
Serial port
(DCE)
Power
connector 1
Power
connector 2

4
the male VGA (monitor) connector and connect it to the VGA-out
connector on the back of the host computer.
Connect the PS/2 keyboard and mouse connectors on the same4.
end of the integrated KVM cable as the male VGA connection you
completed in the previous step.
Insert the connectors on the opposite end of the integrated KVM5.
cable (female VGA monitor connector, keyboard, mouse) to the
Video (IN), Host Keyboard, Host Mouse ports on the rear panel of
the SV1115IPEXT as appropriate.
Using a Category 5 Ethernet patch cable, connect the LAN6.
connector on the rear panel of the SV1115IPEXT to a network data
jack (usually on a hub, switch, router, or pre-wired wall jack).
Optional: If needed, connect the WAN connector on the rear panel7.
of the SV1115IPEXT to a network data jack (usually a hub, switch,
router, or pre-wired wall jack). For more information on the WAN
port, please refer to the section Configuring SV1115IPEXT for
important information.
Important: If you want to continue to use the host computer locally,8.
skip step 10 and go directly to “Connecting a Local Keyboard,
Mouse, and Monitor” after completing step 9. Otherwise, complete
steps 9 and 10 now and continue to Configuring SV1115IPEXT.
Connect the power cord (provided) to an appropriate electrical9.
outlet, plug the opposite end of the power cord into the AC/DC
adapter, and insert the power connector into either the DC-in or
DC-in-2 port on the rear panel of the unit. The LED underneath the
power connectors will be solid green when the unit is powered.
IMPORTANT: If you wish to add power redundancy to the unit, simply
connect the optional second AC/DC adapter to the unit following the
instructions in step 9 above. This provides a load-balancing feature
between the two power sources and allows the unit to function if one
adapter fails. *Please note: The additional power supply used with
SV1110IPEXT can NOT be used with SV1115IPEXT.
Power on the host computer.10.

5
Follow these instructions if the host computer uses a USB
keyboard and mouse:
IMPORTANT: Not all computers fully support USB mice and keyboards
and recognize them on startup. It is strongly recommended that you
test the USB devices you will use with the host computer before
configuring the SV1115IPEXT. If the computer does not work properly
with USB devices, you can attempt to update the computer’s BIOS to
the most recent version to see if it adds USB input device functionality.
Consult your computer manufacturer for details.
Power down the computer to which the SV1115IPEXT will be1.
connected (host computer). If purchased, install the unit in your
rack or cabinet following the instructions that came with the
1110EXTRACK (optional, not included).
If present, disconnect the existing monitor and USB keyboard/mouse2.
from the host computer.
Using the provided integrated KVM cable, locate the end with3.
the male VGA (monitor) connector and connect it to the VGA-out
connector on the back of the host computer.
Insert the female VGA connector on the opposite end of the4.
integrated KVM cable to the Video (IN) port on the rear panel of the
SV1115IPEXT.
Connect a USB Type A to B cable to the USB port on the rear panel5.
of the KVM.
Connect the opposite end of the USB Type A to B cable to an6.
available USB port on the managed computer.
Using a Category 5 Ethernet patch cable, connect the LAN7.
connector on the rear panel of the SV1115IPEXT to a network data
jack (usually on a hub, switch, router, or pre-wired wall jack).
Optional: If needed, connect the WAN connector on the rear panel8.
of the SV1115IPEXT to a network data jack (usually a hub, switch,
router, or pre-wired wall jack).
Important: If you want to continue to use the host computer locally,9.
skip step 11 and go directly to Connecting a Local Keyboard,
Mouse, and Monitor (next page) after completing step 10. Otherwise,

6
complete step 11 now and continue to the section entitled
Configuring SV1115IPEXT.
Connect the power cord (provided) to an appropriate electrical10.
outlet, plug the opposite end of the power cord into the AC/DC
adapter, and plug the power connector into either the DC-in or DC-
in-2 ports on the rear panel of the unit. The LED underneath the
power connectors will be solid green when the unit is powered.
Power on the host computer.11.
NOTE: If you are using cables other than those provided in the
SV1115IPEXT package or branded by StarTech.com, ensure that
the cables are of high quality and use the minimum possible distance
necessary. Low quality or excessively long (particularly video) cables
between the host computer and the SV1115IPEXT could degrade
performance.
NOTE: In the event that you do not have enough integrated USB ports
available on the managed computer to directly connect the keyboard,
mouse, and SV1115IPEXT, you may use a high-quality USB hub on
one of the computer’s USB ports to make all of the connections.
IMPORTANT: The SV1115IPEXT is convection-cooled. As such,
please ensure the vents on both sides are unobstructed.
Connecting a Local Keyboard, Mouse, and Monitor
SV1115IPEXT has the capability to connect a local keyboard, mouse,
and monitor to the host computer for maintenance and monitoring,
allowing users to physically use the host computer as though
SV1115IPEXT were transparent. If needed, the unit can be run through
a typical KVM switch like any other computer. Using a KVM cable, you
can connect the Server Remote Control’s host computer inputs to the
Serial port
(DTE)
R-Port
USB hub ports
PS/2 keyboard
(Local)
PS/2 mouse
(Local)
VGA port
(Local)
RESET button

7
“console” connectors on a KVM switch allowing you to control more
than one computer remotely using a single Server Remote Control.
If you want to use SV1115IPEXT through a KVM switch, consult the
documentation that came with the switch for more details on how to
make the necessary connections. See the section entitled Configuring
the SV1115IPEXT for more information on using a KVM switch with the
SV1115IPEXT.
To connect console devices:
Connect a standard PS/2 keyboard to the Local Keyboard port on1.
the front panel of the SV1115IPEXT.
Connect a standard PS/2 mouse to the Local Mouse port on the2.
front panel of the SV1115IPEXT.
Connect a SVGA-compliant monitor to the Video (Out) port on the3.
front panel of SV1115IPEXT.
Power on the host computer.4.
Disabling Mouse Acceleration on the Host Computer
NOTE: If you are using USB to connect SV1115IPEXT to the host
computer, you will not be required to adjust the mouse settings
on the host computer, as this device uses “Absolute” mode, which
eliminates any problems you may otherwise experience with mouse
synchronization or host mouse acceleration.
Many operating systems offer a feature called mouse acceleration,
allowing the user to adjust the responsiveness of the cursor on the
screen in relation to physical movements of the mouse. While this is
usually a beneficial interface enhancement, it can interfere with the
operation of the SV1115IPEXT and should be disabled on the host
computer before a remote session is attempted. Follow the instructions
below to disable mouse acceleration for the operating system installed
on the host computer.
Windows 98
From the Control Panel, click on Mouse.1.
From Mouse Properties, click on the Motion tab.2.

8
Make sure the Pointer speed bar is centered and Acceleration is set3.
to None.
Windows 2000
From the Control Panel, Click on Mouse.1.
From Mouse properties, click on the Motion tab.2.
Make sure that the Pointer speed bar is centered and Acceleration is3.
set to None.
Windows XP and Windows Server 2003
Go to Pointer Options and turn off Enhance Pointer Precision and1.
ensure that the pointer speed bar is centered.
Linux, Unix and X-Windows
Add this command to your xinitrc, xsession or other startup script:1.
xset m 0/0 0 (For more information, please refer to Troubleshooting)
Conguring the SV1115IPEXT
SV1115IPEXT offers four distinct methods for configuring the unit for
your network. Which method will work best will depend on your level of
experience and your specific network configuration.
Web Conguration Using the On-Screen Display

9
Upon boot-up, including following a reset, SV1115IPEXT will display
a window on the local video output (front VGA connector), that will
appear as follows:
The initial screen will display the IP address assigned by your existing
DHCP server (if present on your network). If no DHCP server is
detected, a factory assigned IP address will be displayed in its place
(10.0.0.15 by default). Please make note of the assigned IP address,
as you will need to enter it into your web browser to access the Web
Interface.
If static IP addresses are assigned, you will likely need to change the
Net Mask, IP Address and other details, prior to connecting via your
Web browser. If this is the case, connect a local keyboard (USB or
PS/2) and press the Enter key. In order to proceed, you will require an
administrative username and password. By default, the username and
password are admin. You will be given the opportunity to change the
password (recommended) once the configuration is complete.
Alternatively, you may press the Setup button on the front panel, and
you will not be asked to enter the admin password if you just press
Enter.
At the main OSD menu (pictured below), you will be given several
basic setup options. To configure SV1115IPEXT to your required
network settings, use the Network Setup Wizard. To select from the
menus provided, use the arrow keys on your keyboard. At any time,
you can return to the previous menu by pressing the Page Up key.

10
Web Conguration Using DHCP
This method requires that your network implement DHCP (Dynamic
Host Configuration Protocol), usually on a server or network access
device such as a router that dynamically allows devices to join the
network without pre-configuration. It also assumes that you will have
easy access to your network’s DHCP log, since you will need to know
the IP address of the unit to complete the configuration over your Web
browser. (If you are unsure of how to access your network’s DHCP log,
contact your System Administrator for details.) If the unit is powered
on and connected to the network via LAN port on the rear panel, it will
automatically attempt to lease an IP address using DHCP. Before you
can begin the configuration process, you will need to access the DHCP
log from your file server or other device that acts as the DHCP server
on the network. A simple DHCP log looks similar to the following:
The information displayed for your own network may vary significantly
from the data displayed in the image, but should supply (at minimum)
three essential details: IP address, MAC address, and device (or
machine) name for the computers and other devices connected to your
network. The values for the SV1115IPEXT tested above are as follows:
IP Address: 192.168.22.4
MAC Address: 00-0E-C5-00-08-1A
Device Name: (none)
The easiest way to identify your SV1115IPEXT on the network is
by its MAC address, a unique hardware identifier that is specific to
your unit. The MAC address of the unit can be found using the OSD
setup screen. Write down this number and keep it for future reference.
Once you locate the MAC address of your unit in the DHCP log,
you can match it to its leased IP address and proceed with the Web
configuration.
NOTE: Once you have located the IP address of the SV1115IPEXT

11
and wish to proceed with the Web configuration, do not power off the
unit or your DHCP server, since the Server Remote Control might
lease a different IP address. Should this happen, reexamine the DHCP
log to verify the IP address again.
NOTE: DHCP functionality is not affected if you also connected the
WAN port on the SV1115IPEXT to your network (see below). However,
it is not recommended that you connect both the WAN and LAN ports
to the same network segment.
Web Conguration Using Static IP
Since some networks rely on static IP addresses (every device has a
pre-configured IP address that does not change), the DHCP access
method described above is not applicable in those situations. To
accommodate this type of installation, the WAN port on the rear panel
of the SV1115IPEXT is factory-configured with its own IP address.
NOTE: If you connected the LAN port on the rear panel of the unit to
your network but did not connect the WAN port, you must disconnect
the Ethernet cable from the LAN port and move it to the WAN port
before attempting a static IP installation. (If desired, you can return the
cable to the LAN port if you configure it with a static IP address during
the configuration process.) If you have connected both the LAN and
WAN ports on the unit to your network, you may proceed with a static
IP Web configuration.
The following are the default values for the WAN port, configured at the
factory:
IP Address: 192.168.1.123
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
Broadcast: 192.168.1.255
To access the Web configuration for this product, you will need
to configure the workstation you are using to the same subnet
(255.255.255.0) and also assign it a valid IP address (i.e.
192.168.1.100). For details on how to change the IP address of your
computer (if necessary), consult your documentation or System

12
Administrator for assistance.
NOTE: It is advisable to verify whether another device on your network
is using the same IP address as the SV1115IPEXT before connecting
it to the network, to avoid a conflict. Should an IP address conflict occur
with another device on the network, power off the conflicting device or
assign it another IP address before continuing the installation.
If you are configuring more than a single SV1115IPEXT using the
factory default settings on the WAN port, they cannot be connected to
the network at the same time as they will use the same IP address.
NOTE: Not all IP addresses are valid for a given subnet. If you are
required to change your subnet (and therefore IP address) to configure
the unit, be sure the IP address you choose is within the allowable
range for the 255.255.255.0 subnet.
Once your computer is configured to the same subnet as the
SV1115IPEXT, you can use the IP address 192.168.1.123 to access
the Web configuration system.
Terminal Conguration Using a Serial Cable
Configuring the SV1115IPEXT using a serial cable is the best choice
if you need to preconfigure the unit before attaching it to a network,
(i.e. when sending to a branch office, customer site, etc). In general,
the Web configuration is preferable because of its intuitive interface
and the fact that you do not have to be within close physical proximity
to perform the configuration. However, if you wish to use the serial
cable method to configure the SV1115IPEXT, you can use any typical
communication software package (UNIX: tip, cu, kermit, minicom;
Windows: HyperTerminal, kermit).
You can use either serial port on the SV1115IPEXT to access the
terminal configuration tool; your choice will dictate the type of cable you
will use to make the connection. The DTE Serial port on the front panel
requires the use of a null modem serial cable. The DCE Serial port on
the rear panel requires the use of a straight through serial cable.
Connect a female end of a serial cable to the serial port used for
serial access on the host computer. Connect the opposite end (male

13
if connecting to the DCE Serial port, female if connecting to the DTE
Serial port) to the SV1115IPEXT. Configure the terminal software with
“8N1” settings:
Connection speed: 115200 bps
No. of bits: 8
Parity: None
Stop bits: 1
*sample HyperTerminal configuration

14
Using the Web Interface
The Web interface is the most intuitive way to configure the
SV1115IPEXT. Offering a Java-based VNC client that can be used to
control the host computer from a remote location, as well as support
for any industry-standard HTML Web browser. You can access the Web
interface by opening your Web browser and entering the IP address of
the SV1115IPEXT you wish to access/configure. The IP address will
be either a) the address assigned by your DHCP server as identified in
the previous section, or b) 192.168.1.123 if your network uses static IP
addressing.
The Login Screen
Before you can access the Web configuration interface, you must enter
a user name and password. The default username and password as
shipped from the factory is username admin, with a password of admin.
NOTE: Before the login screen appears, your Web browser may display
a warning about an invalid security certificate. This does not affect the
security of your data in any way. Whenever you are prompted about
a certificate security problem by your browser or the Java VNC client,
always choose the option to continue. For more information, please
consult the section entitled About Security Certificate Warnings.

15
Web Interface Introduction
After the initial login screen, the screen will be divided into several
sections, four of which will remain on the screen at all times while
viewing the Web Interface:
At the top of the screen, the name of the machine beingName:
controlled is displayed
The area directly below the Name indicates what functionTip Line:
each selection from the Main Menu performs. Hover the
mouse pointer over each individual listing in the Main Menu
to update this message according to the function performed
by each listing.
At the left-most side of each page, the Main Menu isMain Menu:
displayed, allowing users to choose functions offered by
the Web Interface.
The right-most column offers an optional help summary forHelp Area:
each page. If you don’t wish to use this information, it can
be closed by clicking the small [x] at the top right (within the
Web Interface). If closed, click on the Help button near the
top right of each page to re-display it.
Name
Tip Line
Main Menu
Help Area

16
NOTE: While these four sections remain stationary, depending on your
selections, the center of the page will display the desired content.
Main Menu selections
NOTE: Some of the following items may not be present, based on
assigned user privileges (i.e. non-admin users will not see any items
under the Admin category.).
The Home screen offers a Screen Thumbnail view of the controlled
computer, as well as basic file transfer functions, Monitoring
Information, System Identification and VNC Client options.
The USB File Transfer function allows you to upload files to a virtual
(emulated) USB drive. For more information, please view the Help
listing for this section.
The Preferences screen offers several configuration options, pertaining
to the functionality of SV1115IPEXT. Here, you will be able to
customize settings to optimize overall performance, (i.e. Encryption
options, VNC options, display and bandwidth options etc.), according
to each user’s individual preferences. Please save your selections by
clicking the Save Changes button.
The Snapshots screen allows you to view and save a screenshot of
the controlled computer in its current state. This screenshot will update
periodically (automatically). Saved image files are stored in .PNG
format.
The SV1115IPEXT is able to emulate a virtual disk drive attached to
the host via USB, and must have the optional USB cable connected to
the SV1115IPEXT and the host computer to function. Depending on
configuration, it will appear to the host as a floppy drive (1.44MB), an
8MB RAMdisk or a CD-ROM. The host computer does not require any
special drivers or other configuration. You can transfer files to the virtual
disk at any time. SV1115IPEXT will wait until the host is not using the
disk, and add or remove the files. When the host computer next looks