StarTech.com SV1654DX4I User manual

Matrix IP KVM Switch
4 Digital User 16/32 Port Cat 5 Matrix
IP KVM Switch
SV1654DX4I
SV3254DX4I
Instruction Manual

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference in a residential installation. This equip-
ment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio com-
munications. However, there is no guarantee that interference will not occur in a particu-
lar installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to which the receiver•
is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and
do not represent an endorsement of a product or service by StarTech.com, or an en-
dorsement of the product(s) to which this manual applies by the third-party company in
question. Regardless of any direct acknowledgement elsewhere in the body of this doc-
ument, StarTech.com hereby acknowledges that all trademarks, registered trademarks,
service marks, and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

i
Table of Contents
Installation....................................................................... 1
Package Contents .......................................................................1
Required Cables and Hardware .................................................1
Hardware Installation...................................................................1
Configuration .................................................................. 3
Using the On-Screen Display .....................................................3
Using DHCP ................................................................................5
Web Configuration Using Static IP ..............................................6
Connecting the Host Computer to the Unit .................................8
Disabling Mouse Acceleration on the Host Computer ................8
Connecting the SV5CONS Remote User Station (Optional).......9
Using the Web Interface ................................................. 10
The Login Screen ........................................................................11
Web Interface Introduction...........................................................12
Home.......................................................................................12
Thumbnails..............................................................................15
User Preferences.....................................................................15
Logout .....................................................................................15
File Transfer .............................................................................15
VNC.............................................................................................18
Network Config........................................................................19
User Accounts .........................................................................21
System Ident ...........................................................................22
Security ...................................................................................24

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Compatibility............................................................................24
SNMP ......................................................................................25
RADIUS...................................................................................25
Modem ....................................................................................26
Time/Date................................................................................26
Firmware .................................................................................26
Info Functions ..............................................................................28
Status ......................................................................................28
Port Numbers ..........................................................................28
Help Menu ...............................................................................30
Copyright Menu .......................................................................30
The VNC Interface .......................................................... 30
Native VNC Client........................................................................31
Bribar Feature .............................................................................32
VirtKeys Menu .............................................................................38
Video Tuning Menu......................................................................39
Disk Control Menu.......................................................................44
Accessing KVM Features .............................................. 45
OSD Operations ..........................................................................45
OSD Function Keys ....................................................................46
Using the Modem feature .............................................. 47
Background ................................................................................47
Connecting a Modem .................................................................48
Modem configuration ..................................................................49
Configuring the Remote Connection ..........................................50
Accessing the Web Interface ......................................................51

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Modem Troubleshooting Guide ...................................................53
About Security Certificate Warnings ...........................................53
Installing the new certificate ........................................................54
Built-in Terminal Emulation ............................................ 56
How to find the Built-in Terminal Emulator...................................56
Navigating the Menus..................................................................56
How to create a New Connection (Using the Wizard) .................57
Troubleshooting ............................................................. 61
Serial Interface Pinout .................................................... 63
Technical Specifications ................................................ 64
Caution ............................................................................ 65
Technical Support........................................................... 66
Warranty Information...................................................... 66

1
Installation
Package Contents
This package should contain:
1 x CAT5 Multi-user KVM•
1 x Power Cord•
1 x Rack Mounting Hardware•
1 x Instruction Manual•
Required Cables and Hardware
Depending on your needs, you may need one or more of the following
cables. Please note that the corresponding StarTech.com part numbers
are listed in brackets:
All applications:
For connection to a LAN: 1 x Straight-through Ethernet patch cable
(M45PATCHxxxx)
DB9F to RJ45F Adapter (GC98FF, GC98MF)
PS/2 Server Interface Module for Enterprise Series (SV5PS2M)
USB Server Interface Module for Enterprise Series (SV5USBM)
Hardware Installation
To connect the KVM Remote Control Unit to the Host Computer and
Network:
Using a Category 5 Ethernet patch cable, connect the LAN connector1.
on the rear panel of the SVxx54DX4I to a network data jack (usually
on a hub, switch, router, or pre-wired wall jack).
Connect a standard PS/2 or USB keyboard to the Local Keyboard port2.
on the rear panel of the SVxx54DX4I.
Connect a standard PS/2 or USB mouse to the Local Mouse port on3.

2
the rear panel of the SVxx54DX4I.
Connect an XGA-compliant (or higher) monitor to the Video Out port4.
on the front panel of SVxx54DX4I.
Connect the power cord (provided) to an available electrical outlet.Plug5.
the opposite end of the power cord into the AC power connector on the
rear of the unit.
Power up the KVM.6.
IMPORTANT: SVxx54DX4I is cooled by fans and convection. As such,
please ensure the vents on both sides as well as the rear panel are
unobstructed.

3
Conguration
SVxx54DX4I offers four distinct methods for configuring the unit for
your network. Which method will work best will depend on your level of
experience and your specific network configuration.
Using the On-Screen Display
Upon initial boot, you will require an administrative username and
password. By default, the username and password are both: admin. You
will be given the opportunity to change the password (recommended),
once the configuration is complete.
The DHCP assigned IP Address will be visible at this time, at the bottom
of the screen. If no DHCP server is detected, a factory assigned IP
address will be displayed in its place (10.0.0.15 by default). Please make
note of the assigned IP address, as you will need to enter it into your
web browser to access the Web Interface.
Once the username and password (admin, admin) have been entered,
a status window will appear. Press “I” to proceed to the Main Menu
screen.You will be asked if you wish to change the default password.
Select Ye s or No as appropriate, then press Enter to continue. If no

4
DHCP connection is present, press the Setup button on the rear panel of
SVxx54DX4I to display the Main Menu screen, where you will be given
several basic setup options:
If static IP addresses are assigned, you will likely need to change the
Net Mask, IP Address and other details, prior to connecting via your Web
browser. If this is the case, connect a local keyboard (USB or PS/2) and
press the Enter key.
To configure SVxx54DX4I to your required network settings, use the
Network Setup Wizard. To select from the menus provided, use the
arrow keys on your keyboard. At any time, you can return to the previous
menu by pressing the Page Up key.

5
Using DHCP
This method requires that your network implement DHCP (Dynamic Host
Configuration Protocol), usually on a server or network access device
such as a router, that dynamically allows devices to join the network
without pre-configuration.
If the unit is powered on and connected to the network via LAN port on
the rear panel, it will automatically attempt to lease an IP address using
DHCP. Before you can begin the configuration process, you will need to
access the DHCP log from your file server or another device that acts
as the DHCP server on the network. (You may need to contact your
Network Administrator for this information).
A simple DHCP log should supply (at minimum) three essential details:
IP address, MAC address, and device (or machine) name for the
computers and other devices connected to your network.
The values for the SVxx54DX4I tested above are as follows:
IP Address: 192.168.22.4
MAC Address: 00-0E-C5-00-08-1A
Device Name: (none)
The easiest way to identify your SVxx54DX4I on the network is by its
MAC address - a unique hardware identifier that is specific to your unit.
The MAC address of the unit can be found using the OSD setup screen;
Please note: The OSD will report the IP address as assigned by the DHCP
server. If you have a directly connected monitor, the following steps are
not required.