StarTech.com SV441DUSBI User manual

SV441DUSBI
4-Port Enhanced Digital USB
KVM Switch Over IP
with File Transfer
Instruction Manual

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference in a residential installation. This equip-
ment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio com-
munications. However, there is no guarantee that interference will not occur in a particu-
lar installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and
do not represent an endorsement of a product or service by StarTech.com, or an en-
dorsement of the product(s) to which this manual applies by the third-party company in
question. Regardless of any direct acknowledgement elsewhere in the body of this doc-
ument, StarTech.com hereby acknowledges that all trademarks, registered trademarks,
service marks, and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

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Instruction Manual
Table of Contents
Introduction .................................................................... 1
Features ......................................................................................2
Package Contents .......................................................................3
Hardware Guide............................................................... 4
Front Panel ..................................................................................4
Installation....................................................................... 6
Device Connection ......................................................................6
Initial Power-Up ...........................................................................7
Operation......................................................................... 8
Initial IP-OSD Setting...................................................................8
Mouse Setting..............................................................................11
KVM Switch OSD Operation........................................................12
Data-Transfer Rule ..................................................................13
USB Port Rule .........................................................................14
Using the Web Interface.................................................. 15
The Login Screen ........................................................................15
Web Interface Introduction...........................................................16
Main Menu Selections .................................................................17
Network Configuration.................................................................22
User Accounts .............................................................................23
System Identification ...................................................................24
Security .......................................................................................24

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Compatibility................................................................................25
SNMP ..........................................................................................25
RADIUS.......................................................................................25
Modem.........................................................................................26
Serial Ports..................................................................................26
Time / Date..................................................................................26
Firmware .....................................................................................26
Purchase Options....................................................................27
Status ..........................................................................................28
Port Numbers ..............................................................................29
Help Menu ...................................................................................29
Site Map Menu ............................................................................29
Copyright Menu ...........................................................................29
Using the Terminal Interface via Serial Port.................................29
Accessing the VNC Interface.......................................... 30
Web Interface ..............................................................................30
Native VNC Client........................................................................31
SSH Tunnel (with Native VNC client) ...........................................31
Using the VNC Menu...................................................................32
Bribar Feature..............................................................................33
Main Menu...................................................................................34
VirtKeys Menu .............................................................................36
Video Tuning menu......................................................................37

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Accessing KVM Features ............................................... 38
OSD Operations ..........................................................................39
OSD Function Keys .....................................................................39
Hot Key Commands.....................................................................42
Changing Your Configuration .......................................................44
Optimizing video performance....................................... 45
Choose the best video mode.......................................................45
Noisy video cards ........................................................................45
Network performance ..................................................................45
Using the Advanced Video Tuning Feature..................................46
Using the Modem feature ............................................... 47
Background .................................................................................47
Connecting a Modem ..................................................................48
Modem configuration...................................................................49
Configuring the Remote Connection ...........................................50
Accessing the Web Interface .......................................................51
Modem Troubleshooting Guide....................................................53
Serial Remote Control operation ................................... 54
Background .................................................................................54
Connecting Serial Remote Control Modules ...............................54
Using the Web Interface ..........................................................54
Advanced Configuration Using the Integrated SSH Shell............56
Remote Login via SSH ................................................................57

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Operating Notes .............................................................. 57
About Security Certificate Warnings............................................58
Installing the New Certificate.......................................................59
Troubleshooting .............................................................. 60
Specifications.................................................................. 62
General Specifications.................................................................62
Supported Protocols....................................................................63
Technical Support........................................................... 65
Warranty Information...................................................... 65

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Introduction
Thank you for purchasing a StarTech.com 4-Port IP KVM Switch with
USB Console. The SV441DUSBI revolutionizes remote server manage-
ment by combining our industry-leading, third generation Server Remote
Control technology with a proven Enterprise class digital KVM switch.
The SV441DUSBI empowers you to securely manage up to four comput-
ers remotely from almost anywhere using the internet or your local area
network (LAN). Unlike software solutions that require installation and work
through your server’s operating system, the SV441DUSBI gives you BIOS
level control and full interaction with your system’s boot process. Control
does not come at the expense of security: SSH tunneling, SSL encryp-
tion, RADIUS authentication, and a configurable firewall are all included
to ensure that your network stays secure. Its standardized 1U rack-mount-
able metal chassis allows easy installation in your existing rack or cabinet
solution.
Server Remote Control is about more than just servers. Using the Serial
Remote Interface Module (RPORT), you can interact with virtually any
device that uses a RS-232 serial terminal interface like routers, switches,
environmental controls, alarm systems, and more. You can also use
StarTech.com’s 8 outlet Remote Power Module (PCM815SHNA) to power
computers and equipment on an off using an interactive menu.
The SV441DUSBI is the perfect solution for any organization that
demands secure, flexible, local and remote administration of its critical
systems.

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Features
• Able to connect to USB devices such as a keyboard, mouse, USB
hard drive, USB CD-ROM, or USB flash drive
• Access to the web console is user ID and SSL password secure. The
Remote Server Management over IP supports 32 user accounts and
incorporates SSL encryption of session data, and SSL web
communication encryption
• Allows for disk emulation and file transfers, including complete remote
application and operating system installations
• Auto Scan Mode lets you switch between computers for easy
monitoring
• Compact 1U rack height takes up very little cabinet or rack space
• Each computer name can be defined via the OSD menu
• Flash upgradeable
• Hot-pluggable feature allow computers to be added or removed without
shutting down
• Includes an onboard Web Server, providing browser-based
configuration and administration
• Multiple user accounts restricts access to authorized users and stores
personal settings
• Network Setup and Reset buttons
• No software or drivers required
• Obtains an IP address using either DHCP or manual configuration
• Plug and Play compliant
• Supports 16-bit video
• Supports customized SSL certificates
• Users can reboot the system, access the BIOS, and have full control
over the keyboard and mouse - as if they are on site
• Works with PC, Mac, and Linux
• Optional mounting bracket

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Package Contents
• 1 x SV441DUSBI
• 1 x User’s Manual
• 4 x KVM Cables
• 1 x Package of screws
• 1 x Power Adapter
• 1 x Power Cord

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Hardware Guide
Front Panel
1. Power Supply Connects to a DC 12V power adapter.
2. HDB15 Connector Connect to the console monitor.
3. USB Type A Connectors Connect to the console keyboard and
mouse ports.
4. Port LED Indicator Displays the status of connected PCs (for
more specific instructions, see the table
below).
5. Setup Button Press this button to bring up the IP-OSD
menu.
6. RJ-45 Connector Connects to the LAN.
7. RS-232 Connector Connects to a PC for initial setup.
8. Reset Button This dual-function button selects Power
Reset or Restore Factory Defaults.
9. Auxiliary Input Link - Reserved for multimedia module.
1
2
3
4
5
6
7
8
9
LED Color Meaning
Green Connected to a PC that is powered on.
Red Port selected.
Blue Data-transfer function is enabled.

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Rear Panel
1. R-Port For serial device management with Serial
Supervisor.
2. USB Type A Connectors Two additional ports for any USB devices
(e.g. memory, printer, etc.).
3. HDB15 Connectors Connect to 4 servers (or PCs)
3
1
2
LED Color Meaning
Green + Blue (Light Blue) Connected to a PC that is powered on and
possesses the data-transfer function.
Red + Blue (Light Purple) The selected port possesses the data-
transfer function.
Red + Green (Yellow) The PC that is powered on is selected.
Red + Green + Blue (White) The selected and powered on PC
possesses the data-transfer function.

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Installation
Device Connection
1. Connect the USB keyboard, mouse, and monitor to the console
connectors on the SV441DUSBI.
2. Connect a Cat5 cable to the LAN port of the SV441DUSBI.

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3. Power up the monitor and the SV441DUSBI. The IP-OSD menu should
come up automatically. Follow the on-screen instructions to finish the
initial setup.
Initial Power-Up
You must power up the SV441DUSBI with a keyboard, mouse, and moni-
tor connected before turning on any other devices.
Ensure that the devices you are connecting are powered off before con-
necting them to the unit.

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Operation
Initial IP-OSD Setting
Power on the monitor and the SV441DUSBI. The IP-OSD menu will
automatically appear. Follow the on-screen instructions to complete the
initial setup.
Press the Enter key to enter the
Advanced Settings Menu. Once the
desired settings have been achieved,
press ESC to close the Menu.
It is recommended that you change
the password immediately and make
a note of it.
Press Enter to go to the next menu.

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The IP KVM can have its IP address
assigned dynamically, or it can be
given a fixed IP address. If you are
unaware of the IP address, obtain it
from the network administrator.
Press Enter to go to the next menu.
Enter the Netmask (Consult your
network administrator if necessary).
Enter the Gateway (Consult your
network administrator if necessary).

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Enter the address (Consult your net-
work administrator if necessary).
Wait for the SV441DUSBI to apply the
setting changes.
Press the Enter key.
Press Enter to complete the setting
process.

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Mouse Setting
Many operating systems offer a feature called mouse acceleration that
allows the user to adjust the responsiveness of the cursor on the screen
to the physical movements of the mouse. While this is usually a beneficial
interface enhancement, it can interfere with the operation of the unit and
should be disabled on the managed computers before a remote session
is attempted. Follow the instructions below to disable mouse acceleration
for the operating system installed on each managed computer.
1. Open the Mouse Properties application located in the Control Panel.
2. Under the Motion heading, center the arrow used to modify the pointer
speed.
3. Disable the Enhance Pointer Precision setting by unchecking its
respective checkbox.

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KVM Switch OSD Operation
To enter the Hotkey Menu, press the Ctrl key twice within two seconds.
• L-CTRL is the Ctrl key located on the left side of the keyboard.
• 1~8/A~H are the number keys 1-8 located in the upper row of the
keyboard, and the character keys A-H (not case sensitive).
Please Note: Do not use the keypad at the right of the keyboard.
To enter the KVM Menu, press the Ctrl key three times within two
seconds. Once entered, the menu will display a list of the connected
computers with corresponding port numbers, names, and statuses, as
shown below.

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To access additional menu functions, press the F4 key. A new screen will
appear displaying more functions, as shown below.
To access the remaining menu functions, press the F4 key again. This will
bring you to the screen shown below.
Data-Transfer Rule
Manual stick-on: Data-Transfer function resides in one particular KVM-
Channel, pressing Ctrl + Ctrl + T to switch to the next KVM-Channel.

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Tracking KVM-Channel: Data-Transfer function tracks the selected KVM-
Channel.
USB Port Rule
Manual stick-on: USB-Port resides in one particular KVM-Channel,
pressing Ctrl + Ctrl + U to switch to the next KVM-Channel.
Tracking KVM-Channel: USB-Port tracks the selected KVM-Channel.