StarTech.com SV441HDIE User manual

IP KVM Switch
4/8/16-Port Rackmount USB
PS/2 Digital Remote Console IP
KVM Switch
SV441HDIE
SV841HDIE
SV1641DHIE
Instruction Manual

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to which the receiver•
is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only
and do not represent an endorsement of a product or service by StarTech.com, or an
endorsement of the product(s) to which this manual applies by the third-party company
in question. Regardless of any direct acknowledgement elsewhere in the body of
this document, StarTech.com hereby acknowledges that all trademarks, registered
trademarks, service marks, and other protected names and/or symbols contained in this
manual and related documents are the property of their respective holders.

i
Table of Contents
Introduction..................................................................... 1
Packaging Contents.....................................................................1
System Requirements .................................................................1
Required Cables and Hardware ..................................................2
Installation....................................................................... 3
Connecting to the Host Computers and Network ........................3
Connecting a Local Keyboard, Mouse, and Monitor....................4
Disabling Mouse Acceleration on the Host Computer .................5
Configuring the SVxx41HDIE ......................................... 6
Web Configuration Using the On-Screen Display........................6
Web Configuration Using DHCP .................................................7
Web Configuration Using Static IP ..............................................9
Terminal Configuration Using a Serial Cable...............................10
Using the Web Interface.................................................. 11
The Login Screen ........................................................................11
Web Interface Introduction...........................................................12
Main Menu selections..................................................................13
Using the Terminal Interface via Serial Port.................................20
Accessing the VNC Interface.......................................... 21
Web Interface ..............................................................................21
Native VNC Client........................................................................22
SSH Tunnel (with Native VNC client) ...........................................22
Using the VNC Menu ....................................................... 23

ii
Bribar Feature..............................................................................23
Main Menu...................................................................................25
VirtKeys Menu .............................................................................27
Video Tuning Menu......................................................................28
Accessing KVM Features ............................................... 32
Cascade Configuration................................................................32
OSD Operations ..........................................................................33
OSD Function Keys .....................................................................34
Hot Key Commands.....................................................................36
Connecting a Modem ..................................................................39
Modem configuration...................................................................40
Configuring the Remote Connection ...........................................41
Accessing the Web Interface .......................................................42
Troubleshooting Guide.................................................................44
Serial Remote Control operation ................................... 45
Advanced Configuration Using the Integrated SSH Shell............47
About Security Certificate Warnings............................................49
Troubleshooting .............................................................. 50
Supported Protocols....................................................... 53
Specifications.................................................................. 54
Technical Support........................................................... 55
Warranty Information...................................................... 55

1
Introduction
Packaging Contents
1 x SVxx41HDIE IP KVM unit•
1 x Power Adapter•
1 x Power Cord•
1 x Set of rack mounting brackets•
1 x DB9 serial cable•
1 x Instruction Manual•
System Requirements
PS/2 or USB enabled computer system or KVM switch•
Note: KVM switch must have a USB hub port
Standard 104-key PS/2 wired keyboard•
Standard 3-button PS/2 wired mouse•
VGA enabled monitor/display•
10/100Mbps compatible TCP/IP network•

2
Required Cables and Hardware
Depending on your needs, you may need one or more of the following
cables:
All applications
1 x Straight-through Ethernet patch cable (to connect the unit to your•
LAN)
StarTech.com part number: M45PATCHxx
StarTech.com PS/2 3-in-1 KVM Cables (1 for each PS/2 computer)•
StarTech.com part number: SVECONxx
and/or
StarTech.com USB 2-in-1 KVM Cables (1 for each USB computer)•
StarTech.com part number: SVECONUSxx

3
Installation
Connecting to the Host Computers and Network
Power down the computer to which the KVM Remote Control will be1.
connected (Host computer).
If present, disconnect the existing monitor and keyboard/mouse from2.
the Host computer.
Using a StarTech.com integrated KVM cable (sold separately),3.
locate the male VGA (monitor) connector and connect it to the VGA-
out connector on the back of the Host computer’s video card.
If using a SVECONxx KVM cable, connect the PS/2 keyboard and4.
mouse connectors on the host computer end of the KVM cable.
If using a SVECONUSxx KVM cable, connect the single USB
connector into the Host computer.
Insert the DE-15 connector on the opposite end of the integrated5.
KVM cable into one of the PC connectors on the rear panel of the
KVM switch.
Using a Category 5 Ethernet patch cable, connect the LAN6.
connector on the rear panel of SVxx41HDIE to a network data jack
(usually on a hub, switch, router, or pre-wired wall jack).
IMPORTANT: If you want to continue to use the host computer locally,
skip step 7 and go directly to “Connecting a Local Keyboard, Mouse,
and Monitor” after completing step 8. Otherwise, complete steps 7 and
8 now and continue to Configuration Methods Explained.
Connect the power cord (provided) to an available electrical outlet,7.
PC connectors
(Host)
Local connectors
(Console)
*SV1641HDIE shown

4
plug the opposite end of the power cord into the AC/DC adapter, and
plug the power connector into the DC-in port on the rear panel of the
unit.
Power on the Host computer.8.
NOTE: Only integrated KVM cables branded by StarTech.com will work
on all SVxx41HDIE series KVM switches.
IMPORTANT: This KVM switch is convection-cooled. As such, please
ensure the vents on both sides are unobstructed.
Connecting a Local Keyboard, Mouse, and Monitor
SVxx41HDIE has the capability to connect a local keyboard, mouse,
and monitor to the host computer for maintenance and monitoring,
allowing users to physically use the host computer as though
SVxx41HDIE were transparent. If needed, the unit can be run through
a typical KVM switch like any other computer. Using a KVM cable, you
can connect the Server Remote Control’s host computer inputs to the
“console” connectors on a KVM switch allowing you to control more
than one computer remotely using a single Server Remote Control.
If cascading, the SVxx41HDIE can only be the Master. Consult the
Power
connector
DB9 Serial
port
Local Video
(VGA)
Local keyboard
(PS/2)
Local mouse
(PS/2)
LAN port
(RJ45)
R-Port
IP Setup button
Soft Reset button

5
documentation that came with the other KVM switches for more details
on how to make the necessary connections.
To connect console devices:
Connect a standard PS/2 keyboard to the Local Keyboard port on1.
the rear panel of the KVM switch.
Connect a standard PS/2 mouse to the Local Mouse port on the rear2.
panel of the KVM switch.
Connect a SVGA-compliant monitor to the Local Video port on the3.
rear panel of the KVM switch.
Power on the KVM switch.4.
Disabling Mouse Acceleration on the Host Computer
NOTE: If you are using USB to connect KVM switch to the host
computer, you will not be required to adjust the mouse settings
on the host computer, as this device uses “Absolute” mode, which
eliminates any problems you may otherwise experience with mouse
synchronization or host mouse acceleration.
Many operating systems offer a feature called mouse acceleration,
allowing the user to adjust the responsiveness of the cursor on the
screen in relation to physical movements of the mouse. While this
is usually a beneficial interface enhancement, it can interfere with
the operation of the KVM switch and should be disabled on the host
computer before a remote session is attempted. Follow the instructions
below to disable mouse acceleration for the operating system installed
on the host computer.
Windows 98
From the Control Panel, click on Mouse.1.
From Mouse Properties, click on the Motion tab.2.
Make sure the Pointer speed bar is centered and Acceleration is set3.
to None.
Windows 2000
From the Control Panel, Click on Mouse.1.

6
From Mouse properties, click on the Motion tab.2.
Make sure that the Pointer speed bar is centered and Acceleration is3.
set to None.
Windows XP and Windows Server 2003
Go to Pointer Options and turn off Enhance Pointer Precision and1.
ensure that the pointer speed bar is centered.
Linux, Unix and X-Windows
Add this command to your xinitrc, xsession or other startup script:1.
xset m 0/0 0 (For more information, please refer to Troubleshooting)
Conguring the SVxx41HDIE
This IP KVM switch offers four distinct methods for configuring the unit
for your network. Which method will work best will depend on your level
of experience and your specific network configuration.
Web Conguration Using the On-Screen Display
Upon boot-up, including following a reset, The IP KVM switch will
display a window on the local video output, that will appear as follows:
The initial screen will display the IP address assigned by your existing
DHCP server (if present on your network). If no DHCP server is
detected, a factory assigned IP address will be displayed in its place