Steam Saphira C8 User manual
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Contents
Safety Precautions .............................................................................................................................................................3
Steam Cleaner Description ................................................................................................................................................4
Components.......................................................................................................................................................................5
Accessories.........................................................................................................................................................................5
Standard Accessories .....................................................................................................................................................5
Optional Accessories......................................................................................................................................................5
Before Switching On ..........................................................................................................................................................6
Water Quality.................................................................................................................................................................7
Filling with Water...........................................................................................................................................................7
Attaching/Removing the Hose.......................................................................................................................................7
Using Your Appliance .........................................................................................................................................................7
Turning on the SW9 .......................................................................................................................................................7
Steam Operation............................................................................................................................................................7
Accessories Guide ..............................................................................................................................................................8
Optional Accessories....................................................................................................................................................10
Maintenance....................................................................................................................................................................11
Accessory Maintenance...............................................................................................................................................12
Boiler maintenance......................................................................................................................................................12
Servicing.......................................................................................................................................................................13
Warranty ..........................................................................................................................................................................13
Warranty Terms and Conditions..................................................................................................................................13
Making a Warranty Claim ............................................................................................................................................13
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Safety Precautions
•Carefully read all the safety warnings and precautions in these instructions as they provide important
information for the safe assembly, use and maintenance of the steam generator.
•After removing the packaging, check that the steam generator is undamaged. If in any doubt, do not use the
appliance and instead contact an authorised service agent. The packaging materials must be kept out of
reach of children as they could pose a health and safety risk.
•This appliance must only be used in accordance with these instructions. It is to be used as a steam generator
with steam cleaning accessories to clean flooring, walls, upholstery, tiles, windows, fabrics and bench tops.
The manufacturer cannot be held liable for improper, incorrect or unreasonable use of this steam generator
or its accessories. The user is solely responsible for ensuring that the item to be cleaned will not be
damaged/discoloured by subjecting it to steam at high temperatures nor that the accessories will damage
the item being cleaned.
WARNING !
−There are no components serviceable by the user inside this appliance with exception to draining the boiler,
all maintenance MUST be carried out by authorised personnel.
−This steam generator MUST be earthed.
−Never use extension leads without an earth or the appropriate safety marks
−Never use the appliance barefoot
−Never aim the steam at people or animals
−Never aim the steam at electrical switches, socket outlets or any electrical appliances
−Never pull the mains lead or the appliance itself to unplug from the mains supply
−Never allow the mains cord to rub against sharp edges; do not trap the cord between doors, windows or
drawers
−Always check that the mains cord and plug are in good condition before use
−Protect the mains cord from heat, steam and oil
−Never allow children to operate this appliance
−Never allow inexperienced users to operate this appliance without supervision
−Never leave the steam generator unattended when switched on
−Never leave the appliance unprotected from the weather (sun, ice, rain, frost, etc)
−Never store the appliance in an area that is likely to freeze
−Never immerse in water
−Never overfill the water tank
−Never direct the steam into the steam generator or steam hose
−Never use any accessory that is damaged
−Never put the steam generator away while it is still hot, wait until it has completely cooled down
−Never steam synthetic velvet
−Only fill or top up the tank with clean tap water
−Only use the machine on a flat surface with all wheels touching the floor
−Always check in an inconspicuous area that the item to be cleaned will not be damaged or discolour
−Always keep the steam generator away from heat sources such as fires, radiators, direct sunlight, etc.
•During use the steam generator can reach very high temperatures, take care not to touch any metal or any
of the steam jets from the machine, accessories or hoses.
•Always unplug at the mains;
oBefore emptying the boiler;
oBefore cleaning the appliance;
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oWhen interrupting its use, even for short periods.
•A safety pressure relief valve is fitted inside the appliance, it MUST only be replaced by an authorised service
personnel.
•The steam generator is fitted with a safety overload cut-out that MUST only be replaced by an authorised
service personnel.
•In the event of a breakdown and/or malfunction, unplug the mains socket and do not tamper. Contact the
authorised service personnel for advice or repair. Any tampering with this appliance could create a serious
safety hazard.
•If the mains cord on this appliance is damaged, it MUST be replaced by authorised service personnel to
prevent a safety hazard.
•Every time the steam generator heats up from cold, the air inside the appliance prevents steam from being
delivered immediately. After one minute of heating up, activate the steam on the maximum setting to dispel
this air.
•Electrical or electronic appliances (computers, tv, radio, lights, telephones, etc) should never be cleaned with
steam as this could cause damage or create a safety hazard, even if these are not connected to the mains
supply.
•Never put detergents, perfumes, any other chemical substances or debris in the water tank with the
exception of products indicated by Steam Australia.
•Fill the tank with clean water, use a funnel and take care not to overfill. Fill to just below the filler cap and
refit the water tank cap.
Steam Cleaner Description
The Saphira C8 permits cleaning and sanitising without the need to use chemicals. Steam cleaning is hygienic and
helps us reduce our water and chemical consumption making us more environmentally responsible. High
temperature steam removes dirt, kills bacteria and dust mites. It can be used on many different of surfaces
including: ceramic floor tiles, stone floors, parquet flooring, vinyl floors, carpets, rugs, wooden ceilings, wall paper,
windows, mirrors, sanitary ware, taps, cooking surfaces, ovens, grills, radiators, window and door frames, furniture,
fireplaces, cars, seats etc. Steam can be generated continuously by topping up the water tank.
Steam Cleaning is different to traditional cleaning as we are super heating the water to over 170°C and in most
cases, we will only use the steam and the super-heated water vapour to sanitise and clean at the same time. This
means we use a very small amount of water over the duration of our clean and the higher pressures reduces the
amount of “elbow grease” required.
NOTE: Steam can cause damage, please read all instructions carefully and understand the safety instructions before
use.
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Components
1. Water Tank Cap
2. Machine Ready Light
3. Pressure Gauge
4. Wheels
5. Water Tank Empty Light
6. Mains ON/OFF Switch
7. Steam Hose Socket
Accessories
Standard Accessories
1. 2.5m Hose
2. AC8000011 Extension tube 500mm (2)
3. AC8000003 Extension tube 250mm
4. AC8000002 Detail nozzle
5. AC8000005 Floor tool 300mm
6. AC0030003 Cushion for floor tool
7. AC8000075 Window Squeegee Insert 350mm
8. AC8000006 Window Squeegee base with Insert
250mm
9. AC8000061 Triangle Brush
10. AC0010022 Brush nylon 30mm
11. AC0010021 Brush nylon 38mm
12. AC0010001 Brush nylon 60mm
13. AC0010023 Brush Stainless steel 30mm
14. AC0010025 Brush Stainless steel 38mm
15. AC0020016 Cloth
16. Maintenance Kit
1.
2.
4.
3.
6.
5.
7.
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Optional Accessories
1. AC8000040 Wall Mop Head 250mm
2. AC0020001 Wall Mop Pad 250mm
3. AC8000016 Floor Mop Head 390mm
4. AC0020012 Floor Mop Pad 390mm
5. AC0030002 Triangle Brush Cushion
6. AC8000004 Plunger
7. AC0000021 Weed Killer Bell
8. AC0010020 Brush Brass 30mm
9. AC0010024 Brush Brass 38mm
10. AC8000013 Nozzle Detail Grey
11. AC8000065 Nozzle Aluminium Long
12. AC0000035 Deluxe Iron with PP1020003
Silicon Mat
13. Steam Australia Accessories Bag
14. RHS315 Reynard Microfibre Cloth 50pk
15. RHS315-20 Reynard Microfibre Cloth 20pk
16. RR1822352/50 Rubbermaid 18” Microfibre
Floor Pad
17. Microfibre Cloth Pack: Microfibre cloth
40x40cm 5 pack
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Before Switching On
Water Quality
It is important to ensure that only clean water is being used with your machine. Water should be free of any
sediment, detergents, oils or other contaminates. If there is any sediment or contaminates coming from your water
system filtered water should be used. Water hardness should not exceed 180 parts per million, it is recommended
that you check the water quality with your supplier. If water hardness exceeds 180 parts per million the machine
should be drained and serviced more frequently. Distilled water should never be used. If the water quality is poor
and you have no means of filter the water, you should dilute the tap water with distilled water with a 50:50 mix.
Filling with Water
Open the filler cap, and slowly fill the water tank with clean tap water until the water
level reaches the top. Filling with warm water will reduce the heating time. If the
water tank overflows, use a rag to absorb the excess water sitting near the intake
before replacing the filler cap. Wipe dry any spilled water around the machine as any
excess water spillage around the machine can cause electrical and/or slipping hazards
if not removed.
Attaching/Removing the Hose
Open the protective flap in front of the machine. Connect the hose by the plug end of
the hose into the plug opening of the machine. Make sure that the round red button
on the plug end of the hose is facing up (pictured), then push the plug in until it clicks.
To remove the hose, press the red button and gently pull the hose plug out.
Using Your Appliance
Turning on the Saphira C8
Plug the cable into a wall outlet. Do NOT use a multi-outlet power-board and avoid using low-quality extension
cables. Multi-outlet power boards typically do not have the capacity to accommodate equipment rated at high-
wattage making it unsuitable for use with the Saphira C8. If you need to use an extension cable with the Saphira C8,
make sure that a “heavy duty” extension cable is used.
Turn the machine on using the black On/Off button. The button will light up and the boiler should start heating up
the water. If there is too little water in the boiler, the Saphira C8 will start pumping water from the tank into the
boiler which will make the machine vibrate for a little while. It will take approximately 6-8 minutes for the water to
heat up to the right temperature and for the pressure to build up to the right amount.
Once the machine is ready for use, the green “Machine Ready” indicator light will turn on.
Steam Operation
Steam levels can be selected using the switches located on the hose handle (i.).
Switch Position
Steam Level
1(ii.)
Low
2(iii.)
Medium
3(iv.)
High
Note: Using the hot water injection continuously will
quickly drain the water tank, therefore it is advised
that the hot water injection function is to be used only
when cleaning hard to remove stained areas.
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Accessories Guide
Rectangular Floor Brush Head
Triangular Brush
AC8000005 Brush
Rectangular S/O
Floor 300mm
2 x AC8000011
Extension Tube S/O
500mm
Microfibre Cloth
For hard floor surfaces such as:
- Tiles
- Marble
- Most sealed hardwood
- Linoleum & Vinyl
- Non-slip surfaces
Use the floor brush to scrub off hard-to-
remove dirt. In stubborn areas use level
2 or 3 steam followed by moderate
brushing.
Can be fitted with microfibre cloth (clips
on top of the head) to be used as a
steam mop with trailing microfibre to
clean and sanitize floors.
Can also be fitted with cushion and
microfibre encasing the floor tool. This
creates a steam pocket to sanitise
carpets, stairs and flood.
AC8000061 Brush
Triangle Red Bristles
2 x AC8000011
Extension Tube S/O
500mm
Microfibre Cloth
For cleaning skirting boards, kitchen
benchtops, underneath kitchen
cabinets, rangehoods and other areas.
Wrap the triangular brush with a
microfibre cloth to steam clean
upholstery and other surfaces.
For use on leather, material, upholstery
and hard surfaces.
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Detail Nozzle
AC8000002
Nozzle S/O Detail
2 x AC8000011
Extension Tube S/O
500mm
AC0010022 Brush Round
Nylon 30mm
Optional Accessories:
AC0010023 Brush Round
Stainless Steel 30mm
AC0010020 Brush Round
Brass 30mm
For detail cleaning in kitchens,
bathrooms and other areas:
- Tile grouts (walls and floors)
- Sinks and taps
- Toilet side lip
- Drains
- Ovens
- Sliding door tracks
For best results when cleaning grout,
hold brush on angle to clean sides of the
grout line, and then tilt in other
direction to clean the other side of the
grout line.
Sanitise toilet lip and bowl, basins,
drains and taps. Easy to access tricky
spot due to the angled detail nozzle.
Simply bust oven dirt and grime with a
nylon or stainless steel attachment.
Circular motions and medium pressure
will remove baked on grease.
Tip: Firmly pressing a steel wool ball
into the nylon bristles can accelerate
your oven clean.
Optional stainless steel and/or brass
brushes can be fitted onto the detailing
nozzle to scrub off certain hard-to-
remove stains in nooks and crannies.
Stainless steel is particularly effective on
grout.
Be wary that the stainless steel and
brass brushes may scratch certain
surfaces, leaving unwanted scratch
marks. Always test areas in an
inconspicuous spot before proceeding.
Detail brush and nylon brush (optional)
can be used to effectively degrease
wheel rims and to help remove break
dust.
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Window Squeegee
Optional Accessories
Floor Mop Head
Wall Mop Head
Weed Bell
AC8000006
Window Squeegee S/O w/ 250mm
insert
AC8000075
Window Squeegee S/O 350mm Insert
For cleaning glass surfaces (windows
and bathroom mirrors).
Spray a stream of steam in a circular
motion onto the glass surface, then use
the rubber squeegee part to remove
water condensation and clean the
surface.
If using in areas with frosty climates,
warm the windows or mirrors by
spraying a high stream of steam for a
slightly prolonged time before cleaning.
AC8000016 Mop Head
Floor 390mm
AC0020012 Microfibre
Mop Pad Floor 390mm
2 x AC8000011
Extension Tube S/O
500mm
For cleaning non-carpeted hard-floor
surfaces. Use low to medium steam
flow and move forwards and backwards
quickly over the floor surface for a
sanitised surface clean.
AC8000040 Mop Head
Wall 250mm
AC0020001 Microfibre
Mop Pad Wall 250mm
2 x AC8000011
Extension Tube S/O
500mm
For hard wall surfaces and ceilings.
Used for cleaning dirt, dust and food
stains off walls and splashbacks. Can
also be used to sanitise walls in kitchens
and other areas such as cupboards.
2 x AC8000011
Extension Tube S/O
500mm
AC0000021
Weed Killer Bell
Take your steam cleaner into the
garden with our Weed bell attachment.
Cover weed with bell ensuring the
centre steam spray directed at weed.
With medium steam hold down over
weed for 10-15 seconds.
Some weeds depending on size or type
may take longer to kill. Assess the
results and repeat process up to a week
after first application.
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Plunger
Deluxe Iron
Aluminium Nozzle Long
AC8000004 Plunger
Plunger accessory fits on the end of the
detail nozzle. It can then be placed over
a sink drain for bathroom and kitchen
use.
By blocking the sink, pressure builds up
and pushes steam through the s-bend.
This can effectively remove blockages
and deodorise sinks.
Be wary if your sink has an overflow,
that steam will escape and may cause
injury. Ensure the overflow is covered
tightly with a material which will not
heat up and burn you.
AC0000035
Iron
PP1020003
Silicon Mat
To use the Deluxe Steam Iron, unplug
your steam hose and plug in iron. Make
sure the machine is ‘Ready’.
To use as an iron, turn dial to desired
temperature and use. To use as steam
iron, turn dial to ‘Steam’ setting and use
the trigger to add steam in small pulses.
Experiment with level of steam required
for desired outcome.
AC8000065
Nozzle SO Aluminium Long
The Aluminium Long Nozzle can be used
to access difficult to reach areas, such
as engine bays, inside wheel rims, back
of BBQ etc. This straight nozzle acts as a
slim extension.
Can be used in drains, through grates,
into rangehood and exhaust, to aid
cleaning out of reach areas.
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Maintenance
Accessory Maintenance
It is recommended that you visually inspect your accessories prior to use. It is important to ensure that your hose
and accessories are all in good condition before use. You should ensure all locking clips are undamaged, the flexible
hose is in good condition and all O-rings are present. O-rings can be found on some accessories, all extensions and
both ends of the hose. If you notice steam leaking from some accessories, check the O-rings from the area where the
hose/accessories connection leaks steam. Replace the O-rings if needed.
Boiler maintenance
Water that goes through the boiler contains minerals that solidify to the insides of the boiler causing a limescale
build-up. Whenever scaling occurs, the boiler may not heat up to the correct temperature, produce excessively wet
steam or in some cases can cause damage to the machine. Preparing the water inside the water tank with the
Antical-Spray included with the machine helps prevent excessive scaling of the boiler. 1 spray of the Antical-Spray
into a full water tank is recommended every three months when you're refilling the machine with clean water. If
hardwater is used, Antical-Spray is required more frequently. Use 1 spray of the Antical-Spray each time the machine
is filled with water to prevent the build up of limescale.
Proper care and maintenance will ensure your machine is functioning at its optimum
level with every use. For our steam only machines, simply drain the boiler and check
that the O-rings are in good condition. It is best to drain the Saphira’s boiler every 1-3
months. This can be done in a few easy steps. You will need:
•A dish or container that can hold at least 2 litres of water
•A rag
•The supplied boiler drainage tool
Turn the machine off and make sure the machine isn't plugged into a power source. Make sure to only drain when
the machine is cold and not under pressure. If the machine is still warm, do NOT attempt to open the machine as the
drainage nut will be hot. Even with zero pressure the boiler may still be hot. Let the machine cool down completely.
Fig.1 Fig.2 Fig. 3 Fig.4
Tilt the machine backward 45 degrees onto the lugs between the wheels (fig. 1 and fig. 2). The machine will balance
on these lugs allowing you to slide a dish or container underneath the boiler drainage nut for the boiler to drain into.
Use the supplied drain tool and unscrew the boiler plug by turning counter-clockwise (fig. 3). Once you have
loosened the boiler plug a little, you can wrap the boiler plug with a rag and unscrew it by hand until it comes off.
Using a rag is optional, however wrapping the boiler plug with a rag decreases the chances of hurting yourself while
increasing the grip. Once the nut is removed, allow for the boiler to completely drain (fig. 4) . Water should drain out
and depending on how old or how often you use the machine, there may be sediments and/or limescales that drains
out with the water. As water drains out, you can give the machine a little shake to remove excess sediments or
limescales that may be trapped in the nooks of the boiler.
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Once all the water has drained out completely, check the O-ring on the nut (fig. 5), replace if damaged or showing
any cracks or splits. Tighten the drain nut firmly, making sure to not over-tighten (fig. 6). Fill the reserve tank with
water and turn on the machine, ready for use (fig. 7).
Fig. 5 Fig. 6 Fig. 7
Servicing
It is recommended that your machine be serviced by an authorised service agent every 12 months. More frequent
servicing is recommended if the machine is used frequently, particularly in areas with hard water, or if the boiler has
been subjected to contaminated water.
The Saphira C8 may present certain symptoms depending on age, water quality or rough use. Usually a visual
inspection is adequate to determine and rectify any abnormal symptoms.
1. Steam leaking from hose plug/accessories
Check the O-rings from the area where the hose/accessories connection leaks steam. Replace the O-rings if
needed. Replacement O-rings suitable for use with the machine are supplied by Steam Australia and
participating authorised service agents.
2. Drop in steam pressure at all steam level settings
Follow the steps in “Boiler Maintenance” to drain the boiler. If problem persists, contact your local
authorised service agents.
If you are unsure about any symptoms you should stop use of the steam cleaner and contact Steam Australia or your
local authorised service agent.
Warranty
Warranty Terms and Conditions
Steam Australia warrants that the products and services it provides are free from defective design, materials and
workmanship and are fit for the purpose they are intended for a period of 12 months for machines, 24 months for
boilers and 3 months for service, repair and spare parts.
Note: Warranty does not cover damage resulting from fair wear and tear, misuse including the use of incorrect
accessories or consumables, wilful damage, use beyond specification or design, unauthorised alterations or
additions. This includes addition of chemical or distilled water to the water tank, snapped accessories due to
excessive force, damaged or missing power plug pins etc.
Warranty is decided by Steam Australia at its sole discretion.
Making a Warranty Claim
If you are experiencing issues with your machine your machine must be returned to an authorised repairer or place
of purchase. If you are unsure where to take your machine, please contact Steam Australia for assistance.
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