Removing Mineral Build-up
One common problem with steamers is mineral build-up caused by a high min-
eral content in many municipal water supplies. Mineral residue inside of the in-
ternal pipes and heater can cause intermittent steaming or, in some cases, no
steaming at all.
NOTE: To reduce or eliminate the occurrence of mineral build-up we rec-
ommend the use of de-mineralized or distilled water in the unit.
The procedure below can be used to reduce mineral build-up. If you are unable
to use de-mineralized or distilled water, we recommend you follow this proce-
dure monthly.
1. Turn the unit off, and unplug the power cord.
2. Remove the hose and pole from the unit.
3. Drain the Water Reservoir by following steps 1-7 of the Cleaning and
Long-Term Storage procedure on page 13. Leave the Water Tank off
the unit.
4. Mix a solution of 50% vinegar and 50% water. In most cases, 2 cups of
this solution will be sufficient.
5. Slowly pour the water-vinegar solution into the Hose Base connector.
6. If standing water-vinegar solution becomes visible in the Water Reser-
voir’s inlet hole, continue to pour to solution into the Hose Base until the
Water Reservoir is about half-full.
7. If standing water-vinegar solution does not become visible in the Water
Reservoir’s inlet hole, continue pouring the solution into the Hose Base
until standing solution appears near the top of the Hose Base. Pour addi-
tional solution into the Water Reservoir until it is about half full.
8. Allow to stand for 40 minutes.
9. Drain the solution out of the Water Reservoir by removing the drain plug
and allowing the liquid to drain into a sink or tub.
10. Drain the solution out of the Hose Base by tilting the unit over a sink or
tub and pouring the water out of the Hose Base.
11. Pour clean water in the Hose Base and Water Reservoir inlet,and drain.
Repeat this step until the vinegar odor dissipates.
12. Reassemble the unit and operate normally.
If this procedure does not return the unit to normal operation, the unit may need
servicing. Refer to the Customer Support section of this manual on page 16.