Stelpro DRAGON DRR User manual

INSDR0317
USER’S GUIDE
DR SERIES
CEILING FAN HEATER
REPLACEMENT COMPONENT LIST INCLUDED
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This unit
complies
with CSA
standards
For further information or to consult this guide online, please visit our website at www.stelpro.com
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy for future
reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further responsibility for this
product.
This product must be installed by a qualied person and connected by a certified electrician, according to the electrical and building codes effective
in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be grounded.
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative).
RECOMMENDED HEATING CAPACITY :
1.25 W/cubic foot (0.03 m³).
It corresponds to 10 W/square foot (0.09 m²) based on a standard ceiling height of 8 feet (2.44 m). The recommended capacity is usually sufcient for
normal heating needs. Please note that the insulation quality of walls and windows are some of the factors that inuence heat losses, which modify the
required capacity to heat a room. If needed, refer to a specialist (industrial and commercial buildings) who will be able to calculate these heat losses and
optimize the required capacity or consult the “Online heating calculation” section of the Stelpro Design Web site (residential buildings). To heat a large room
and to increase your comfort, it is recommended to install several units instead of one. For example, 2 X 1000 W rather than 1 X 2000 W.
WARNING
MATÉRIEL | MATERIAL :
1 / 1
# PIÈCE | PART # :
CRÉÉ LE | CREATED ON :
CRÉÉ PAR | CREATED BY : DR-1, DR-R & DR-2
FEUILLE | SHEET :
B
MIS À JOUR | UPDATED :
X:\01_PRODUITS\FAMILLES\DR\DOCUMENTATION\DR_COUVERTURE MANUEL.dft
TROISIÈME ANGLE DE
PROJECTION
THIRD ANGLE PROJECTION
FORMAT | SIZE :
DESCRIPTION :
TOLÉRANCES SI NON-SPÉCIFIÉES | TOLERANCES IF NOT SPECIFIED
ANGULAIRE | ANGULAR:
±.03"
±.015"
.XX
.XXX
=
=
[ ±.76mm ]
[ ±.38mm ]
±1°
±0.5°
XX°
XX.X°
=
=
adesmarais
2009-02-10
2013-09-11 / adesmarais
EMPLACEMENT:
LINÉAIRE | LINEAR:
L'INFORMATION CONTENUE DANS CE
DOCUMENT EST LA PROPRIÉTÉ DE
STELPRODESIGN. EN AUCUN CAS,
L'INFORMATION NEPEUT ÊTRE
UTILISÉE,SAUF SOUS AUTORISATION
ÉCRITE DE STELPRODESIGN.
THE INFORMATION IN THISDOCUMENT
IS THEPROPERTY OF STELPRO DESIGN.
IN ANY CASE, THE INFORMATION CAN'T
BE USED,EXCEPT BY THEWRITTEN
CONSENT OF STELPRO DESIGN.

2INSDR0317
WARNING
If the unit capacity is insufcient for the size of the room, it will be in operation continuously, and may become defective earlier and turn yellow.
Respect distances and positions indicated in the installation section
If the installer or the user modies the unit, he will be held responsible for any damage resulting from this modication, and the CSA certication could be void.
This unit must not come into contact with a water source and must be protected from splashes. Do not use it if any part has been immersed.
When mounting the unit, make sure that the anchorage used can support the total weight of the unit with the mounting brackets.
When cutting or drilling into a ceiling, do not damage electrical wiring and other hidden utilities.
When starting up the unit for the rst time or after a long period, it is normal that it produces some temporary odours and whitish smoke.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To avoid burns, do not
let bare skin touch hot surfaces. The unit must cool down for few minutes since it will stay warm for some time after shut down.
All units require a minimum mounting height of 8 feet (2.44 m) from nished oor. Depending on the model, keep at least 12 or 24 inches away from any
vertical surfaces or walls (see the installation section). However, make sure ammable objects or pieces of furniture do not come into contact with the unit and
keep them at least 24 inches (61 cm) from the unit since they are more ammable than walls and ceilings. Failure to comply with this warning could lead
to a re. Some materials are more heat-sensitive than others, so make sure those near the unit can withstand heat.
Never block unit air vents. This obstruction could lead to overheating, which could result in a re.
Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks, res, or damages to the unit.
This unit has hot and arcing or sparking parts inside. It is not designed to be used or stored in wet areas or areas containing ammable liquids, combustible
materials or corrosive, abrasive, chemical, explosive and ammable substances such as, but not limited to, gasoline, paint, chlorine, sawdust and cleaning
products. Store it in a dry place when not using it.
Some areas are dustier than others. Thus, it is the user’s responsibility to evaluate if the unit must be cleaned based on the amount of dirt accumulated on
and inside air vents. Accumulated dirt can lead to a component malfunction or discoloration (yellow). It may cause a re hazard if not installed and maintained
in accordance with these instructions.
The thermal protection activation indicates that the unit has been subjected to abnormal operating conditions. If the thermal protection remains activated or
activates and deactivates repeatedly, it is recommended that a qualied electrician or a certied repair centre examine the unit in order to make sure it is not
damaged. (Refer to the limited warranty)
If the unit is damaged or defective, cut off power supply at circuit breaker/fuse and call a certied repair centre. (Refer to the limited warranty)
SPECIFICATIONS
CEILING FAN HEATER
MODELS DRI DRII DRR
VOLTS 208 V / 240 V 208, 240, 277, 347, 480 AND 600 V 208, 240, 277, 347, 480 AND 600 V
WATTS 2000 TO 5000 W 2000 TO 10000 W 2000 TO 5000 W
WEIGHT 16 LB / 7,2 KG 45 LB / 20,4 KG 16 LB / 7,2 KG
LENGTH 16” / 406 MM 22 3⁄8” / 568 MM 23 5/8” / 600 MM
WIDTH 16” / 406 MM 22 3⁄8” / 568 MM 23 5/8” / 600 MM
HEIGHT 5 1/8” / 130 MM 6 9/16’’ / 167 MM 4 15⁄16’’ / 126 MM
DRI
TECHNICAL DRAWINGS
TOP
g
g
g
DEVANT
BOTTOM
1 1/4"
32mm
1 1/4"
32mm
1 1/2"
39mm
O7/8"
22mm
KO
5 1/8"
130mm
16"
406mm
16"
406mm

3INSDR0317
TECHNICAL DRAWINGS
DRII
DRR
INSTALLATION
BOTTOM



FRONT
TOP
6 9/16"
167mm
1 7/16"
37mm
3 3/16"
81mm
22 3/8"
568mm
22 3/8"
568mm
2 7/16"
62mm
O7/8"
22mm
KO



TOP
TOP
BOTTOM
O7/8"
22mm
KO
1 1/16"
26mm
1 1/2"
38mm
23 5/8"
600mm
23 5/8"
600mm
O7/8"
22mm
KO
1 1/4"
32mm
1"
25mm
4 3/16"
106mm 4 15/16"
125mm
22 9/16"
573mm
22 1/2"
571mm
N.B. Cut off power supply at circuit breaker/fuse before proceeding to the installation.
This unit is designed to be recessed (DRR), installed on the surface of a nished ceiling or suspended from the ceiling (DRI, DRII). All the other parts required for a
suspended installation are not provided with the unit.
All units require a minimum mounting height of 8 feet (2.44 m) from nished oor.
For best results, do not exceed the following recommended mounting heights:
UNITS MAXIMUM MOUNTING HEIGHTS
2 or 3 kW 8 ft. (2.44 m)
4 or 5 kW 10 ft. (3.04 m)
7.5 or 10 kW 12 ft. (3.66 m)
Depending on the model, keep at least 12 or 24 inches away from any vertical surfaces or walls (see drawings on next page).

4INSDR0317
DRI and DRII
1. Remove the external cover of the unit and set it aside (4 screws).
2. Remove the mounting bracket (1 or 2 screws and hinges depending on the
model).
3. Screw the mounting bracket to the ceiling and make sure the ceiling structure
is strong enough to support the unit. Make sure the mounting bracket is
installed in such a way that the unit will sit straight and level.
4. Remove the wiring compartment cover and set it aside.
5. Hook the slotted side of the internal assembly to the mounting bracket. Let
the unit hang from the bracket.
6. If your model is not equipped with the optional built-in thermostat, a wall-
mounted thermostat must be installed to control the heater.
7. Run the electrical supply cable up to the wiring compartment of the unit.
Provide a sufcient length of wire to facilitate the connections, which are
made while the unit is still hanging from the bracket.
8. Make the electrical connections using the supplied wire connectors
(marrettes). Connect the ground wire to the grounding screw. Make sure all
connections are secured and tight. (For a 2-wire installation, connect the F
and L2 wires to one of the power supply leads and connect the L1 wire to the
other power supply lead. Note that the Fan mode option will not be available
with this type of installation.)
9. Replace the wiring compartment cover. Swing the other half of the interior
assembly into position and screw the assembly to the bracket with the
screw(s) previously removed in step 2.
10. Replace the external cover and screw it into place with the four screws
removed in step 1.
11. Test the unit to make sure it is running properly.
DRR
N.B. This product has been designed to be installed into a suspended ceiling,
not into a closed ceiling. Keep in mind that if you intend on recessing it
into a closed ceiling, you will not have access to it for maintenance and/or
repair purposes in the future.
1. Remove the wiring compartment cover and set it aside.
2. Run the electrical supply cable up to the wiring compartment of the unit.
3. Make the electrical connections using the supplied wire connectors
(marrettes). Connect the ground wire to the grounding screw. Make sure all
connections are secured and tight. (For a 2-wire installation, connect the F
and L2 wires to one of the power supply leads and connect the L1 wire to the
other power supply lead. Note that the Fan mode option will not be available
with this type of installation.)
4. Replace the wiring compartment cover.
5. If your model is not equipped with the optional built-in thermostat, a wall-
mounted thermostat must be installed to control the heater.
6. This product has been designed to be installed into a suspended ceiling,
therefore there are no mounting brackets supplied with the unit; it must be
supported by the metal framing of the suspended ceiling.
7. Test the unit to make sure it is running properly.
N.B. In order for the warranty to be valid, the unit must be cleaned
regularly.
Cut off power supply at circuit breaker/fuse before cleaning the unit. Use a soft
rag for dusting. When cleaning, use only a damp rag and non-abrasive dish
soap. Do not use abrasive or chemical cleaners because they may damage
the nishing. If the unit is used in a very dusty location, use a vacuum brush
to remove dust and other foreign objects from the grilles. Note that cigarette
smoke could yellow the discharge grille and that the best way to prevent it is to
clean the unit on a regular basis.
Do not use cleaning products identied with these symbols:
N.B. Note that there is electrical current linked to the unit even
if the thermostat is set off. This means that there is a risk of
electric shock as long as the unit is energized.
MAINTENANCE
DRI DRII DRR
MINIMUM
12"
[305mm]
MINIMUM
12"
[305mm]
MATÉRIEL | MATERIAL :
1 / 1
# PIÈCE | PART # :
DR-2
FEUILLE | SHEET :
A
X:\01_PRODUITS\FAMILLES\DR\DOCUMENTATION\DR-2_INSTALLATION.dft
TROISIÈME ANGLE DE
PROJECTION
THIRD ANGLE PROJECTION
FORMAT | SIZE :
DESCRIPTION :
EMPLACEMENT:
TOLÉRANCES SI NON-SPÉCIFIÉES | TOLERANCES IF NOT SPECIFIED
ANGULAIRE | ANGULAR:
±.03"
±.015"
.XX
.XXX
=
=
[ ±.76mm ]
[ ±.38mm ]
±1°
±0.5°
XX°
XX.X°
=
=
adesmarais
2009-02-10
2013-09-11 / adesmarais
LINÉAIRE | LINEAR:
CRÉÉ LE| CREATED ON :
CRÉÉ PAR | CREATED BY :
MIS À JOUR | UPDATED :
L'INFORMATIONCONTENUE DANS CE
DOCUMENT EST LA PROPRIÉTÉ DE
STELPRODESIGN. EN AUCUN CAS,
L'INFORMATION NEPEUT ÊTRE
UTILISÉE,SAUF SOUS AUTORISATION
ÉCRITE DE STELPRODESIGN.
THE INFORMATION IN THIS DOCUMENT
IS THEPROPERTY OF STEL
PRO DESIGN.
IN ANY CASE, THE INFORMATION CAN'T
BE USED,EXCEPT BY THEWRITTEN
CONSENT OF STELPRO DESIGN.
MINIMUM
24"
[610mm]
MINIMUM
24"
[610mm]
MATÉRIEL | MATERIAL :
1 / 1
# PIÈCE | PART # :
DR-R
FEUILLE | SHEET :
A
X:\01_PRODUITS\FAMILLES\DR\DOCUMENTATION\DR-R_INSTALLATION.dft
TROISIÈME ANGLE DE
PROJECTION
THIRD ANGLE PROJECTION
FORMAT | SIZE :
DESCRIPTION :
EMPLACEMENT:
TOLÉRANCES SI NON-SPÉCIFIÉES | TOLERANCES IF NOT SPECIFIED
ANGULAIRE | ANGULAR:
±.03"
±.015"
.XX
.XXX
=
=
[ ±.76mm ]
[ ±.38mm ]
±1°
±0.5°
XX°
XX.X°
=
=
adesmarais
2001-03-19
2013-09-11 / adesmarais
LINÉAIRE | LINEAR:
CRÉÉ LE | CREATED ON :
CRÉÉ PAR | CREATED BY :
MIS À JOUR | UPDATED :
L'INFORMATIONCONTENUE DANS CE
DOCUMENT EST LA PROPRIÉTÉ DE
STELPRODESIGN. EN AUCUN CAS,
L'INFORMATION NE PEUTÊTRE
UTILISÉE, SAUF SOUS AUTORISATION
ÉCRITE DE STELPRO DESIGN.
THE INFORMATION IN THIS DOCUMENT
IS THEPROPERTY OF STEL
PRO DESIGN.
IN ANY CASE, THE INFORMATION CAN'T
BE USED,EXCEPT BY THEWRITTEN
CONSENT OF STELPRO DESIGN.
MINIMUM
12"
[305mm]
MINIMUM
12"
[305mm]

5INSDR0317
DRI, DRII AND DRR MODELS
REF. # PART # DESCRIPTION
1CONT-3022 CONTACTOR 30A 2 POLES 240/208 V
1CONT-3002 CONTACTOR 30A 2 POLES 24 V
1CONT-3512 CONTACTOR 35A 2 POLES 120 V
1CONT-3503 CONTACTOR 35A 3 POLES 24 V
1CONT-4023 CONTACTOR 40A 3 POLES 208/240 V
1CONT-4013 CONTACTOR 40A 3 POLES 120 V
1CONT-5013 CONTACTOR 50A 3 POLES 120 V
2BLA-005 BLADE 9” 26” 5B (2 TO 5 KW)
2BLA-009 BLADE 10” 26” (7.5 TO 10 KW)
3SWI-006 SWITCH (SPDT)
3SWI-002** SWITCH (DPDT) HI/LOW
4PL-240 PILOT LIGHT 240 V
4PL-120 PILOT LIGHT 120 V
4PL-028 PILOT LIGHT 24 V
5MO-016-1 ENCLOSED MOTOR 240 V (2 TO 5 KW)
5MO-020 MOTOR 240 V (7.5 TO 10 KW)
5MO-024** MOTOR 600 V/3PH (15 TO 40 KW)
6 PROT-006 PROTECTION L150
7REL-002** RELAY 240 V
7R841C1011 RELAY 208/24 V
7R841C1029 RELAY 240/24 V
7 RE153T ELECTRONIC RELAY (15 A MAX AND 347 V MAX)
7 RM120T RELAY 120V / 24V, 25A
7 RM240T RELAY 208 - 240V / 24V, 25A
7 RM277T RELAY 277V / 24V, 25A
7 RM347T RELAY 347V / 24V, 18A
7RM347C RELAY 347V / 24V, 18A
8ST-017 THERMOSTAT SP
8ST-007 THERMOSTAT SP
9TRF200025 TRANSFORMER 240/24/25VA
9TRF200040D TRANSFORMER 208-240/24/40VA, CL.2 CL.B
9TRF300025 TRANSFORMER 347/24/25VA
9TRF320100 TRANSFORMER 347/240/100VA
9TRF410200D TRANSFORMER 347/240/200VA
9TRF320150 TRANSFORMER 347/240/150VA
9 TRF600025 TRANSFORMER 600/24/25VA
9 TRF620100 TRANSFORMER 600/240/100VA
9 TRF620200 TRANSFORMER 600/240/200VA
9 TRF620025 TRANSFORMER 600/240/25VA
9 TRF620150 TRANSFORMER 600/240/150VA
9TRF210025D TRANSFORMER 240-480/120-240/25VA
9TRF310025D TRANSFORMER 347-380/120-240/25VA
9TRF500025D TRANSFORMER 240-480/12-24/25VA
9TRF510100D TRANSFORMER 240-480/120-240/100VA
9TRF520150 TRANSFORMER 480/240/150VA
9TRF520200D TRANSFORMER 240-480/120-240/200VA
** Older version of product
TROUBLESHOOTING
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our customer service (see the
“Limited warranty” section to obtain the phone numbers).
PROBLEM DEFECTIVE PART OR PART TO CHECK
The unit does not work
• Defective thermostat or wrong thermostat setting
• Open circuit breaker or fuse
• The thermal protection has been activated
• Faulty connections
The unit runs continuously • Defective thermostat or wrong thermostat setting
• Heat losses higher than the unit capacity
The enclosure is extremely hot
• Defective thermal protection
• Blocked air vents
• Defective motor
The unit cycles under control of the thermal protection
(overheat indicator)
• Blocked air vents
• Defective motor
Overheating • Defective motor
• Defective thermostat or wrong thermostat setting
The breaker trips when the heater is turned on • Faulty connections
• Voltage higher than that written on the nameplate
Elements are on, but the motor does not work • Defective motor
The desired room temperature cannot be reached
• One or more elements are defective
• Defective thermostat or wrong thermostat setting
• Voltage lower than that written on the nameplate
• Heat losses higher than the unit capacity
REPLACEMENT COMPONENT LIST
REF. # PART # DESCRIPTION
9 TRF610025D TRANSFORMER 480-600/120-240/25VA
9 TRF610050D TRANSFORMER 600/120-240/50VA
9TRF700025 TRANSFORMER 277/24/25VA
9TRF810025D TRANSFORMER 208-416/120-240/25VA
10 M-DR100A1 GRILLE (DRI)
10 M-DR200A1 GRILLE (DRII)
10 M-DRR00A1 GRILLE (DRR)
11 HOLD-005 FUSE HOLDER 2 POLES 600V
11 HOLD-010 FUSE HOLDER 2 POLES 600V
12 FS-005 FUSE 15A CLASS CC 600V T.D.
12 FS-024 FUSE 25A CLASS CC 600V T.D.
12 FS-027 FUSE 45A CLASS J 600V T.D.
1
5
6
7
3
8
4
2
9
1
10
11
12

6INSDR0317
STELPRO DESIGN INC. | Saint-Bruno-de-Montarville | Québec | J3V 6L7
This limited warranty is offered by Stelpro Design Inc. (“Stelpro”) and applies to the following products made by Stelpro: models DRI, DRII and DRR.
Please read this limited warranty carefully. Subject to the terms of this warranty, Stelpro warrants its products and their components
against defects in workmanship and/or materials for the following periods from the date of purchase: 3 years. This warranty applies only to the original
purchaser; it is non-transferable and cannot be extended.
CLAIM PROCEDURE
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1)
your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a copy of the invoice
and provide the information written on the product nameplate. Stelpro reserves the right to examine or to ask one of its representatives to
examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase
price or repair a defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and
carried out by persons authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at:
1-800-363-3414 (electricians and distributors - French), 1-800-343-1022 (electricians and distributors - English), or 1-866-766-6020 (consumers).
The authorization number must be clearly written on the parcel or it will be refused.
CONDITIONS, EXCLUSIONS AND DISCLAIMER OF LIABILITY
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims
and excludes any implied warranty of merchantability or implied warranty of tness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever,
whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions
relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages,
penalties, special or punitive damages, damages for lost prots, loss of use of equipment, cost of capital, cost of substitute products, facilities or
services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro
specically disclaims all consequential, incidental and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack
of maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural
disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage,
ooding, water damages, etc. This warranty does not cover any accidental or intentional losses or damages nor does it cover damages caused by
negligence of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, at the discretion of Stelpro. Any parts
replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty
period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if products have been altered without
the written authorization of Stelpro and if the nameplate numbers have been removed or modied. This warranty does not cover scratches, dents,
corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that occurred
during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations
on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specic legal rights and you
may have other rights which vary from state to state or from province to province.
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY