STILFORD S2 User manual

User Manual and Trouble Shooting Guide
1. lnitial Setup
After the initial assembly of the desk or if the display shows either of “E10, E16,E20 or E60”,
press the button for 5 seconds until it shows , the desk will automatically
move down to the lowest and rebound back up. The Initial Setup process
is then finished and will display the lowest height
2. Lifting
The desk will go up and down when pressing or .
3. Height memory setting
Move the desk up or down to a desired position. Press the button after which the
display will blink, then press a numeric key ( ) to save the desired height
to the corresponding preset position. The display will stop blinking and exit the memory
mode if there is no numeric key pressed within 5 seconds.
Once you have saved the desired you can press that numeric key to automatically
move the desk to the saved height.
4. Setup Mode
1. Press and hold the button for 5 seconds, display will show “S--" and blink.
2. Press the button to move through the below setup menu functions,
then press
to select menu, and press "S" into menu.
Unit（）: Display height on screen in centimeters or inches;
Brightness（ ）: Brightness of the controller;
Stilford S2 Electric Sit Stand Desk
position
(072) .
position
height
,,
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Beep（ ）: Turn on/off beep sound;
Collision Force（ ）: Collision protection sensitivity;
To navigate through the setup menu use the below buttons：
Backspace key (back to previous menu) or Exit Setup Mode
Tab switch
Enter key (enter to next menu or confirm the current operation)
If there is no numeric key pressed within 20 seconds the Setup Mode will be exited.
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Main menu interface Submenu
interface Description
CM
Unit Inch
Select height unit to be displayed in cm or
inches.
or to choose the height unit, and press
to confirm and save it. The system will exit after
2 seconds.
Low
Normal
Brightness
High
Select brightness setting of controller. Use or
to choose the and press
to confirm and save it. The system will exit after
2 seconds.
Off
Beep On
Turn on or off the beep sound. Use or to
choose sound on or off, and press to
confirm and save it. The system will exit after 2
seconds.
brightness level,
Off
Light - Light touch will
Normal
Anti-Collision
Heavy - Requires significant
Press button for a few seconds until
controller shows "S--".
Press button 1 time. Screen will show "Un".
Press or until screen shows "CF".
Press button 1 time to get into anti-collision
Press or to select anti-collision sensitivity.
Refer to left options to select the sensitivity
level (suggest Heavy Level "H" or OFF.
Press to confirm your selection then "S" again
Sensitivity
to exit the menu and return to desk height.
options.
Adjustment
cause desk to stop movement.
Suitable where desk may come
into contact with objects to
prevent damage eg. Filing
drawer beneath desk.
touch/impact to cause desk to
stop movement. Suitable
where there are not
obstructions.

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5. Protection codes and warnings
If you see the code not listed on above. Please turn off the desk for 3 minutes and turn on it again.
If still not solve the problem, please contact 1300 office (1300 633 23) for spare parts or hardware
replacement.
4
E16 Block protection
1. Message “E16” relates to the desk s stability and sensitivity and the anti collision
function within the transformer.
2. Please ensure the transformer, part 10, sits flat in the tray, part 15, and part 15 is
level. Then press up or down button for height adjustment.
3. Message "E16" will flash on the screen for 5 to 10 seconds if the desk hits or has
been hit by an object during operation. Please ensure you remove the object away
from the desk then press the up or down button to adjust your desk height.
4. If error message "E16" continu s to flash, please unplug the desk and wait for at
least 1 minute before you plug it back in. You will also need to check and ensure all
cables are connected properly following the assembly instructions. Once you have
done the check, plug the desk back into the powerpoint and start the
Process by pressing the down arrow for 5 seconds until it shows "rES", the desk will
automatically move down to the lowest position and rebound back up.
5. If above steps cannot resolve the problem, please follow Anti-Collision
process on page 2,to adjust the anti collision protection sensitivity.
HOT Overheat protection
The desk has entered the overheat protection after operating for a long time. Wait
for 20 minutes before operating again to allow the desk to cool down.
E10 Motor fault protection
Check and confirm the connection between motor and controller is correct as per
the Assembly Instructions, then power the desk off and on again and follow the
follow the Stroke Reset Process.
E20 Overload protection
The desk has more weight than the intended weight capacity. Remove objects from
the desktop to ensure the desk is not overload with weight then power the desk off
and on again or follow the Stroke Reset Process.
E31 Undervoltage protection
An alarm will sound when the supply voltage is lower than the required voltage.
Power the desk off and on again or follow the Stroke Reset Process.
E32 Overvoltage protection
An alarm will sound when the supply voltage is higher than the required voltage.
Power the desk off and on again or follow the Stroke Reset Process.
E60 Out-of-step protection
Check and ensure the motors of each leg are at an identical height and their
connection to the controller is correct as per the Assembly Instructions, then power
the desk off and on again or follow the Stroke Reset Process.
'
e
Stroke Reset
Adjustment
Sensitivity

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6. Mechanical Reset
7. The default lowest height is 72cm.
If you want to adjust lowest position to 67cm please follow below step.
1. Press " " button for 3-4 second until it shows "S - - " and flash.
2. Press " " button 1 time to go into the menu showing "Un".
3. Press "down" arrow button 4 times until it shows "SH".
4. Press " " button again the screen will now show "0".
5. Press "down" button again until it shows "L".
6. Press "down" button again until it shows "072".
7. Press "down" button until it shows "067" .
8. Press " " button 1 time to confirm the lowest position.
9. Press "down" button until desk to "067" .
1. Power the desk off.
2. Check and confirm the connections between motor and controller are correct as per assembly instructions.
3. Power the desk on.
4. Press " " button for 3-4 second until it shows "S - - " and is flashing.
5. Press " " button 1 time to go into the menu showing "Un".
6. Press up arrow button 2 times until it shows "rS ".
7. Press " " button again the screen will now show "OFF".
8. Press up arrow button until it shows "ON".
9. Press " " button again and "ON" will stop flashing.
10. Hold the down arrow button for the desk to move down until it shows "072".
UNEVEN LEGS: If the issue is that the legs are uneven, the higher leg should come down first until it is at the same height
11. Hold the down arrow button again until the screen shows "rES". Desk will automatic go down until it reaches to
12. You can use the up and down arrow to adjust your desk height as per normal.
the lowest position "067".
as the lower leg. Then screen will now show "E20" then show current height of desk. If you press "down" arrow and the desk
still will not move, please try to hold down the " " button for 3-4 second until the desk goes down to it's programmed lowest
position of "072".