Stiltz Duo+ User manual

Stiltz Duo+Homelift
User Manual
www.sltz.co.uk

Introduction.............................................................. 3
Important Information Prior to Initial Operation ..... 4
Components ............................................................. 5
Li Components
COP and Remote Control.......................................... 6
COP, Safety Lights and Remote Control Overview
Safety Features......................................................... 7
Safety Sha Lid and Safety Pan
Locking Mechanism, Light Curtain
Addional Safety Sensors
Emergency Features
Safety Brake, Motor and Gear Brake
Emergency Power Supply
Lift Operation .......................................................... 10
Using the Li from Inside the Car
Calling the Li with the Remote Control
Troubleshooting ...................................................... 11
Supplementary Information ................................... 12
Declaration of Conformity ...................................... 13
2

Introducon | Sltz Duo+ Homeli
Thank you for purchasing a Sltz Duo+ Homeli. We are condent that this li will make your life
easier, safer and more comfortable. The Sltz Duo+ Homeli is a Domesc Personal Homeli that
complies with Machinery Direcve 2006/42/EC. To ensure connued sasfacon with your Sltz
Duo+, please always follow these instrucons:
• Read this user manual carefully before using your Sltz Duo+ Homeli. This will help ensure
safe, easy and correct operaon of the li.
• In the event of malfuncon, please refer to the chapters “Car Operang Panel” and
“Troubleshoong” rst (See pages 6 and 11). Potenal failure may be caused by the li's
safety devices. It is very likely that you can correct these issues quickly and easily yourself.
If Sltz installed your homeli, we are happy to provide phone support if needed. To get in
touch with us, call our freephone service and maintenance number on 0330 053 5749. If a
local dealer installed your homeli, please contact them directly for assistance as they will
hold your details and will be able to help.
• Even a solidly-built and technically low-maintenance li such as the Sltz Duo+ Homeli
should be maintained on a regular basis; once a year is ideal. This maintenance ensures
connued safety, and increases the long-term reliability of the li.
• Maintenance of your li is even easier if you sign up for a regular warranty agreement to
extend the life of your Sltz Duo+. This is oponal, however we do recommend it in order
to keep your li in opmal condion.
• We strongly recommend that you have all service and maintenance work to your Sltz
Duo+, carried out by an authorised Sltz service technician.
• You should never use the li in the event of a re.
We hope you'll enjoy your new Sltz Duo+ Homeli.
Introducon
3

1. The li is motorised with moving parts. Only those who have been shown how to
operate it and who understand that they are responsible for starng, travelling in
and stopping the li safely - and have been cauoned on the potenal hazards -
should operate it.
2. The li is not a toy. Children under 14 years old should not be permied to
play with, or inside, the li. Children should only operate the li if under adult
supervision and only use it for its intended purpose.
3. Much like a stair case, this li can pose a parcular risk to small children when
on the upper oor, without adult supervision. In parcular, when the li is called
from the lower oor while a small child is on the upper oor, the child could
potenally crawl into the parally lowered li (if the li has the half door opon
ed). The safety light barriers stop the li ride as soon as there is an obstrucon
detected in the entrance area. However, that system does not protect a child from
potenally falling into the parally lowered li. It is the user’s responsibility to
ensure that such a situaon does not occur.
Important Informaon
Prior to Operaon
Your Sltz Duo+ Homeli has been equipped with a number of safety and emergency
features to ensure safe usage at all mes. Nevertheless, it is essenal that the li is
operated in accordance with the user manual to ensure that no accidents occur.
4

Important Informaon Prior to Operaon and Li Components | Sltz Duo+ Homeli
Li Components
Components
1 Cover Panel for electrics
and hoist unit
2 LED Lights
3 Car Operang Panel (COP)
4 Guide Rails
5 Seat (not shown)
6 Locking Mechanism
7 Door (half-height shown)
8 Handrail (not shown)
9 Safety Pan
10 Sha Lid
5
3
2
1
10
4
8
5
6
7
9

E
M
E
R
G
E
N
C
Y
S
T
O
P
COP and Remote Control
Emergency stop buon
Down
Up
Middle level
Up
Down
On and O key
COP Inside the Li Car Remote Control
Car Operang Panel (COP) LED Display Lights
See the “Troubleshoong” secon on page 11 for more informaon
E
M
E
R
G
E
N
C
Y
S
T
O
P
Key:
Flashing light
Audible buzzer
LED2
LED1
LED4
LED3
Light
Curtain
Safety Pan
Up/Down Limit Reached
Door Open
Ready
No Power
Overload
LED6
LED7
LED8
LED5
Safety Alert
Call Technician
Emergency Stop
6

COP and Remote Control & Safety Features | Sltz Duo+ Homeli
Safety Features
The numerous safety features have been designed to ensure safe and comfortable li
travel at all mes. They prevent - or stop - the li from moving in case of a malfuncon
or in the event of an object or person blocking the operang radius.
In order to guarantee this and to protect the li against potenal failure, all safety
features must be acvated before operang the li.
It is important that you are familiar with all safety features.
Safety Sha Lid and Safety Pan
There are safety sensors designed to stop
the li immediately if the li car oor
(Safety Pan) or the li car roof (Sha Lid)
come into contact with any obstacle.
The li can then only proceed in the
opposite direcon. To nofy the user that
the li is obstructed, the related area on the
car operang panel (COP) inside the car will
ash (See p6). The journey can be connued
as soon as the obstrucon has been cleared.
Locking Mechanism and
Light Curtain
The door's locking mechanism ensures that
the li car door stays closed while the li is
moving. Sensors check - even before moving
- whether the door has been closed.
A key for the li door is provided to open
the safety catch and let passengers exit in
an emergency situaon.
All lis are equipped with a light curtain.
This safety light curtain creates a barrier
across the entrance of the li and either
prevents, or stops, the li from moving
further if there is an obstrucon blocking
the safety light curtain.
To nofy the user that the safety light
curtain is obstructed, the related area on
the car operang panel (COP) inside the
cabin will ash (See p6).
7

Addional Safety Sensors
Balance sensors will stop the li car if a
problem exists with either of the li ropes.
Overload sensors will determine whether
the li is overloaded prior to moving. To
nofy the user that the li is overloaded,
the related area on the car operang panel
(COP) inside the cabin will ash. (See p6).
The Slack Rope sensor detects if the li
ropes are slack and will prevent the li car
from aempng to travel any further.
In the unlikely event that the regular limit
switches should fail, there are auxiliary
switches located above and beneath the li
car. If these should fail at the same me,
there are further back up switches that will
stop the li in an emergency. Once these
emergency stops are acvated, the li will
stop unl the incident has been invesgated
by a service technician, and the problem has
been corrected.
Emergency Features
The li is equipped with an emergency stop
buon. Pressing the red emergency stop
buon whilst travelling in the li will stop
the li immediately and trigger the alarm.
Therefore, this buon should only be used
in extreme situaons; such as the li failing
to stop when the control buon is released.
To nofy the user that the emergency stop
has been acvated, the related area on the
car operang panel (COP) inside the cabin
will ash (See p6).
The emergency system must be reset once
the cause of the incident has been resolved.
8

Safety Features | Sltz Duo+ Homeli
A key switch prevents operaon while the
li is in “o” mode. This switch also resets
the controls aer an emergency stop.
There is a phone handset located
underneath the car operang panel (COP),
inside the car, which will enable immediate
contact in case of emergency.
Safety Brake, Motor
and Gear Brake
In the event of any rope related issues, an
integrated brake system will stop the li. The
safety brake stops the li immediately in the
unlikely event of a hoist rope failure. If any of
these safety features are acvated, they must
be disengaged and reset by a Sltz Homeli
service technician.
Emergency Power Supply
In the event of a power failure occurring whilst
the li is in operaon, the emergency power
supply and emergency lights will acvate
automacally.
The li can be moved down to the lower
oor on emergency power by using the
normal li controls. If this happens, the
buon which moves the li to the upper oor
will be disabled. All safety features remain
fully operaonal while lowering the li on
emergency power.
To ensure that the emergency power supply
is charged at all mes, the li's power plug
should never be disconnected from the mains.
Phone model may vary.
9

Li Operaon
Using the Li from Inside
the Car
1. When entering the li, the lights come on
automacally. Stand (or sit) in the li facing
the opening.
2. Close the door and make sure that you
are not obstrucng the safety light curtain
across the li entrance. If obstructed, the li
will not travel (See page 6).
3. If the load is greater than specied for
this li (170kg) the overload light will be
illuminated (See page 6). The li will not
move unl the weight is reduced.
4. Ensure any passengers or items travelling
with you are fully contained within the li
ca r.
5. Select the desired direction (See page 6).
Depress and hold the appropriate button
for travelling up or down. The lift will move
while the button is depressed.
6. Hold the buon down unl the li stops
at its desnaon.
7. If you see an unsafe situaon, release
the buon and either wait unl it is safe to
connue or return to the oor from which
you came.
Calling the Li with the
Remote Control
You can posion the two remote controls
anywhere around your home and these
allow you to control the li, and to call it
when it's parked on the other level. The
remote control can be used to move the li
to the desired oor.
1. If possible, rst check to make sure that
nobody is inside the li trying to operate it
from within.
2. Press the call buon on the remote
control and keep it pressed unl the li has
come to a stop on the desired oor. Please
note: you can stop the li at any me by
releasing the buon.
3. If the li encounters an obstrucon when
being called either up or down, it will stop.
If this occurs, reverse the direcon the li
is travelling in and return it to the starng
point. Clear the obstrucon, and as soon
as the obstacle has been removed from
the operaon area, the li will connue its
journey.
10

Li Operaon and Troubleshoong | Sltz Duo+ Homeli
Problem Possible cause Solution
The li will not
operate
The light curtain protecng the car entrance
is obstructed. The light curtain indicator light
(LED3) on the COP will be on.
Remove the obstrucon
The key switch is o. The ready (LED1), door-
open (LED2), light curtain (LED3) lights on the
COP will ash alternately.
Turn it back on with the key
The emergency stop buon has been pressed.
The door-open (LED2) and up/down limit
(LED6) lights on the COP will ash alternately,
along with a buzzing sound.
If a raised buon has been ed
turn clockwise unl the buon
pops out. Carry out a key reset. If
a ush stop buon is ed, carry
out key reset
The power is o. The no-power light (LED8) on
the COP will be on.
Wait unl the main power is
restored OR switch it back on at
the fuse switch
Someone has tried to manually move the li
ca r.
Contact Sltz or your Sltz
Authorised Dealer. The li
mechanism may be displaced
The door is not completely closed. The door-
open light (LED2) on the COP will be on.
Close the door
The remote
controls won't
operate the li
Remote control baeries may need replacing Replace the baeries
The li car
will not travel
downwards,
only upwards
There is an obstrucon under the safety pan.
The safety pan light (LED5) on the COP will be
on.
Remove the obstrucon
The li car
will not travel
upwards, only
downwards
Main power is o and li car is operang on
emergency baery.
Wait unl the main power is
restored
There is an obstrucon on the sha lid. The
sha lid light (LED4) on the COP will be on.
Remove the obstrucon
The sha lid could be catching on the guides
etc. as it is being lied
Safely observe from the upper
oor whether cover is lng
instead of coming up level
Troubleshoong
See page 6 for the COP LED display lights diagram.
If the li remains inoperable aer following all instrucons, use the key switch to turn the li o
and then back on. If the li will not operate correctly aer reseng with the key, please contact
Sltz or your Sltz Authorised Dealer.
11

Supplementary Informaon
WARNING To ensure that the emergency power within the li is charged at all mes, the power
plug of the Sltz Duo+ Homeli should never be disconnected from the mains supply.
Intended use The Sltz Homeli is authorised for the exclusive purpose of
transporng the intended individuals only
Installaon/Repair/
Disassembly
All installaon/disassembly and service work must be carried out
by an authorised Sltz service technician
Cauon • For safety reasons, the removal or modicaon of any parts or
components of the Sltz Homeli is prohibited
• Do not use the Sltz Homeli in the event of re
Environment • The ambient operaonal temperature should not fall below 5°C
• Do not operate your Sltz Homeli in a potenally explosive
environment
• The Sltz Duo+ Homeli is designed for indoor use only
Emergency Telephone In case of an emergency, either:
• Call the freephone Sltz Homeli number for assistance if your
homeli was installed by Sltz. The number is 0330 053 5749
• Or if your homeli was installed by a dealer, please contact them
directly on the emergency number they provided.
12
Cleaning Instrucons
For Health and Safety reasons, only trained authorised Sltz engineers should work on the
homeli. Depending on frequency of li usage, the product should be maintained and serviced
annually as a minimum.
General It’s natural that you will want to keep your homeli looking and
feeling clean and hygienic. To do this, lightly dust the li car and
rails regularly with a dry duster or cloth. The mechanical elements
of the equipment will not need cleaning, but wiping over the door,
li car walls and user controls and rails will ensure the parts being
handled during everyday use are kept clean and germ-free.
Environment The area / room around where the li stops on the ground oor
and rst oor should be kept vacuumed clean as this will reduce
any debris, dirt and dust aecng the li during its operaon.
Cleaning You should never use solvents, bleach, or other home cleaning
products on your Homeli, as this can damage the equipment. The
rails and moving parts should be kept clean from dust or foreign
objects. To clean your homeli, dry Microbre-type cloth should be
used to gently remove dirt or dust build up on the car and the rails
in a safe manner. If the li is in an environment where there is an
increase in the requirements for cleaning over and above standard
domesc cleaning, then addional services by a qualied service
engineer should be considered as part of the roune maintenance.

Supplementary Informaon, Cleaning Instrucons & Declaraon of Conformity | Sltz Duo+ Homeli
Declaration of Conformity
EC DECLARATION OF CONFORMITY FOR MACHINERY
G. M. Welch
Head of Engineering
Manufacturer: Sltz Limited
Building E, Prime Point,
Dandy Bank Rd, Pensne Estate.
Kingswinford, West Midlands, DY6 7TD
Date
Herewith declares that the Sltz Homeli range conforms with:
Machinery Direcve 2006/42/EC
Low Voltage Direcve 2014/35/EU
Electromagnec Compability Direcve 2004/108/EEC
and that homelis can be ordered specically to comply with
BS EN 81-41:2010
Sltz Homelis are machines comprising a car which travels vercally between two guide rails.
The homeli travels between designated oors through an aperture created in the home. The
Duo and Trio Homelis can serve oors (up to 6.0m apart) with either a single car entry point or a
double entry ThruCar conguraon. The Duo and Trio Homelis are non-automac lis, meaning
that the user must use constant pressure to control the li at all mes. The Duo Homeli has a
rated capacity of 170kg; the Trio Homeli has a rated load capacity of 250kg.
Sltz Homelis are sold under the brands: Lion Duo Lion Trio
Duo+ Trio+
Technical construcon les are available for the Sltz Duo and Trio Homelis. They are
compiled and maintained by the Head of Engineering at the above address. The Sltz Homelis
have been examined and cered by Liinstuut BV, Noed Body number 0400, located at
Buikslotermeerplein 382, P.O. box 36027, 1020 MA Amsterdam Netherlands. Cercate number
NL17-400-1001-195-01.
The unique serial number of your li:
13

,,
We hope that you enjoy
your new Sltz Duo+ Homeli
14

15

Duo+ User Manual I UserManual_Duo_P_1020_WWeUS_EN_V2.2
Sltz Ltd.
Building E, Prime Point
Dandy Bank Road
Pensne Estate
Kingswinford
West Midlands
DY6 7TD
T: 0330 053 5749
E: service.breakdown@sltz.co.uk
W: www.sltz.co.uk
Your approved Sltz Trade Partner