SunComm SC-1695i User manual

SC-1695i User’s Manual
SC-1695i with 16 SIM
User Manual
V1.1
Table of Contents

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1. Equipment Introduction ................................................................................................................2
1.1 Introduction.........................................................................................................................3
1.2 Scenario of Applications of Products.................................................................................. 3
1.3 Product Appearance ............................................................................................................ 3
1.4 Functions and Features........................................................................................................ 4
1.4.1 Protocol Standard Supported....................................................................................4
1.4.2 System Function.......................................................................................................4
1.4.3 Industrial Standards Supported ................................................................................ 4
1.4.4 General Hardware Specification ..............................................................................5
2. Equipment Quickly Installation ....................................................................................................5
2.1 Installation Notice ...............................................................................................................5
2.2 Installation Procedure .........................................................................................................6
2.2.1 Install SIM Card.......................................................................................................6
2.2.2 Antenna Installation ...................................................................................................
2.2.3 Network Cable Connection of Equipment .................................................................
2.2.3 Power Cable Connection of Equipment .....................................................................
3. Network Configuration .................................................................................................................6
3.1 Attentions ............................................................................................................................ 6
3.2 General Feature Codes for System Setting .........................................................................7
3.3 Static IP Configuration........................................................................................................7
3.4 DHCP Configuration........................................................................................................... 8
4. WEB configuration ....................................................................................................................... 0
4.1 Access the System Through HTTP ..................................................................................... 8
4.2 WEB Configuration ............................................................................................................ 9
4.3 System Information.............................................................................................................9
4.3.1 System Information................................................................................................ 10
4.3.2 Mobile Information ................................................................................................ 10
4.3.3 SIP Information ...................................................................................................... 11
4.4 Statistics ............................................................................................................................12
4.4.1 TCP/UDP ...............................................................................................................12
4.4.2 RTP.........................................................................................................................12
4.4.3 Call History ............................................................................................................ 13
4.5Network Configuration ......................................................................................................14
4.5.1 Local Network........................................................................................................14
4.5.2 VLAN Parameter ...................................................................................................15
4.5.3 VPN Parameter.......................................................................................................16
4.5.4 ARP ........................................................................................................................ 17
4.6 Mobile Configuration........................................................................................................ 18
4.6.1 Basic Configuration ...............................................................................................18
4.6.3 SIM/UIM Card Lock.............................................................................................. 20
4.6.4 PIN Management ................................................................................................... 21
4.6.5 SMSC..................................................................................................................... 21
4.6.6 SMS........................................................................................................................ 22

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4.6.7 USSD .....................................................................................................................22
4.6.8 Carrier .................................................................................................................... 23
4.7 Routing Configuration ......................................................................................................24
4.7.1 Routing Parameter..................................................................................................24
4.7.2 Tel->IP Routing......................................................................................................25
4.8 Manipulaton Configuration...............................................................................................29
4.8.1 IP->Tel Destination Numbers................................................................................. 29
4.8.2 Tel->IP Source Numbers ........................................................................................30
4.8.3 Tel->IP Destination Numbers.................................................................................32
4.9 Operation........................................................................................................................... 34
4.9.1 IP->Tel Operation...................................................................................................34
4.9.2 Tel->IP Operation...................................................................................................35
4.10 Port Group Configuration ...............................................................................................37
4.10.1 Port Group............................................................................................................ 37
4.11 IP Trunk Configuration ................................................................................................... 38
4.11.1 IP Trunk................................................................................................................38
4.11.2 IP Trunk Group.....................................................................................................39
4.12 System Configuration ..................................................................................................... 40
4.12.1 Service Configuration ..........................................................................................40
4.12.2 SIP Configuration................................................................................................. 42
4.12.3 Port Configuration................................................................................................44
4.13 Digit Map ........................................................................................................................45
4.14 Tools................................................................................................................................47
4.14.1 Firmware Upload ................................................................................................. 47
4.14.2 IVR Voice Prompt Upload ...................................................................................50
4.14.3 Data Backup.........................................................................................................49
4.14.4 Data Restore......................................................................................................... 49
4.14.5 Syslog Parameter......................................................................................................
4.14.6 Login Password....................................................................................................51
4.14.7 Factory Reset........................................................................................................ 52
4.14.8 Restart .................................................................................................................. 52
5. FAQ.............................................................................................................................................52
6. Glossary ......................................................................................................................................55
1. Equipment Introduction
This chapter mainly introduces functions and structures of SC-1695i.

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1.1 Introduction
SC-1695i is full functions VoIP gateway based on IP and GSM wireless network, which provides a
flexible network configuration, powerful features, and good voice quality. It works for carrier
grade, enterprise, SOHO, residential users for cost-effective solution.
1.2 Scenario of Applications of Products
SC-1695iprovidesaccessofGSMnetwork.
With the development of users and telecom service, mobile network and fixed network integration
will be steadily increasing. SC-1695i provides high quality VoIP service which perfectly meets the
requirement.
1.3 ProductAppearance
The appearance of SC-1695ishows as follow
Figure 1-3-1 Front view of SC-1695i
Table 1-3-1 Description of Front view
Inde Sign Description
1 LAN Ethernet Interface,10/100M Base-TX, RJ-45
2 CONSOLE Serial port is a serial communication physical interface through which information
transfers in or out one bit at a time, DB-9 connector
3 RST Used for reset the configuration to factory. Need keep press for 5 seconds
4 RUN Indicate the status of the device.
5 PWR Indicate the status of the power connection
6 ANT Interface Standard antenna interface
7 ANT indicator Indicate the status of the SIM card register
8 ANT An antenna (or aerial) is an electrical device which converts electric currents into radio
waves, and vice versa
1 2 35 6 7
4

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Table 1-3-2 Description of Rear view
Inde Sign Description
1 Power Switch Power Switch of the device
2 AC Power Input 110~240VAC,50~60Hz, 1.2A
1.4 Functions and Features
1.4.1 Protocol Standard Supported
Standard SIP protocol;
Simple Traversal of UDP over NATs (STUN);
Point-to-point protocol over Ethernet (PPPoE);
Hypertext Transfer Protocol (HTTP);
Dynamic Host Configuration Protocol (DHCP);
Domain Name System (DNS);
ITU-T G.711α-Law/μ-Law、G.723.1、G.729AB;
1.4.2 System Function
PLC: Packet loss concealment
VAD: Voice activity detection
CNG: Comfort Noise Generation
Local/Remote SIM card work mode
Adjustable gain of port
DTMF adjustment
Balance alarm
Lock/unlock SIM/UIM
Mobile number display rejection
Sending/receiving SMS
Customize IVR Recording
White and black list
One number access
Open API for SMS, support USSD
Echo Cancellation (with ITU-T G.168/165 standard)
Automatic negotiate network
Hotline
1.4.3 Industrial Standards Supported
Stationary use environment: EN 300 019: Class 3.1
Storage environment: EN 300 019: Class 1.2
Transportation environment: EN 300 019: Class 2.3
Acoustic noise: EN 300 753

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CE EMC directive 2004/108/EC
EN55022: 2006+A1:2007
EN61000-3-2: 2006,
EN61000-3-3: 1995+A1: 2001+A2: 2005
EN55024: 1998+A1: 2001+A2: 2003
Certifications: FCC, CE
1.4.4 General Hardware Specification
1) Power Supply:AC100~240V 50/60HZ DC12V/1A
2) Temperature: 0~40 ℃（Operation）, -20~80 ℃（storage）
3) Humidity: 5%～90%RH,
4) Power Consumption: 5W
5) Dimensions: 112(W) x76(D) x24(H) mm
6) Net weight: 0.7kg
2. Equipment Quickly Installation
This chapter mainly introduces SC-1695i hardware installation and connection of equipment.
2.1 Installation Notice
SC-1695i uses AC power. Power supply should ensure the reliability and stability,otherwise, it
may damage the SIM card or device. In addition, make sure the power supply connects to ground
bar well. With right ground protect connection, that can reduce the surge voltage caused by
lightning that damage the equipment, and ensure voice quality (note: when calls with irregular
noise occurring, please check the power whether connect ground well). Common measures are as

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follows:
Making sure that all devices powered in the buildings are in accordance with NEC (National
Electric Code, National Electrical Regulations) Article 250 of manual properly grounded;
Making sure that the panel of building power supply units used high-quality copper wire well
connect with the ground wire, copper wire specifications shall comply with NEC Table 250-94/95
relevant provisions of the manual. Grounding cable that buried in the building field, including at
least one or several 2.44m deep under the ground, or buried deeply underground at least 0.76m,
with a wire around the building (see NEC manual specifications the relevant provisions of the
table 250-94/95);
Setting up voltage protector between equipment and ground connected to some other computer
equipments (either directly or through other devices), such as terminal or printer must also be
plugged into the same surge protector.
Network interface of SC-1695i supports RJ45 standard with 10Mbps or 100Mbps network.
Wireless section, inserting SIM card directly, GSM channel should work properly.
2.2 Installation Procedure
2.2.1 Install SIM Card
When installing SIM card, opening blank panel of SIM slot, procedure shows as below:
1) Pull out the GSM user board
2) Inset the SIM card to the SIM slot
3) Push in the GSM user board
3. Network Configuration
In this chapter we will introduce the initial configuration of SC-1695i. All of the network
parameters of the gateway can be configured by IVR guidance.
3.1 Attentions
In each step, if user hears an IVR message of “setting successful”, which means that user has
finished this step successfully. However, if user hears a “setting failed” message, please check
redo theat step again.

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3.2 General Feature Codes for System Setting
Table 3-3-1 Feature codes for system setting
Dial numbers Features
*114# Pla
y
the
p
hone NO.
*115# Check the TT number of
g
atewa
y
(
usin
g
j
ust when the device interconnects
*150*a# Set IP address
(
static/DHCP
),
a can be di
g
it 1 or 2
,
*150*1# is static IP
*152*a*b*c*d Confi
g
ure IP address
,
a
,
b
,
c
,
d are the four fields of IP address.
*153*a*b*c*d Confi
g
ure subnet mask. a
,
b
,
c
,
d are the four fields of the subnet mask
*156*a*b*c*d Confi
g
ure the device
g
atewa
y,
a
,
b
,
c
,
d are the four fields of the device
*158# Re
p
ort the IP address
*157 Settin
g
the work mode
(
route or brid
g
e
),
* 157 * 0 # is route mode
,
* 157 *
*195# Pla
y
record
*198# Clear record
*199# Settin
g
Record. dial*199# start record
(
≤20s
),
then
p
ress # end the
*111# Restart device
3.3 Static IP Configuration
This chapter introduces IP configuration of SC-1695ithrough calling IVR.
Assuming the IP address of a SC-1695i device is 192.168.1 200, subnet mask is 255.255.255.0, IP
of gateway is 192.168.1.1, configured as follows:
1) Please make sure hardware installation have finished
2) Dial the phone number of the SIM card. Dail "*150*1#" after hearing "please dail extension
number ". Hang up after hearing "setting successful"
3) Dial the phone number of the SIM card. Dail "* 152 * 192 * 168 * 1 * 200 #"after hearing
"please dail extension number ". Hang up after hearing "setting successful"

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4) Dial the phone number of the SIM card. Dail "*153*255*255*255*0#" after hearing "please
dail extension number ". Hang up after hearing "setting successful"
5) Dial the phone number of the SIM card. Dail "*156*192*168*1*1#" after hearing "please dail
extension number ". Hang up after hearing "setting successful"
6) Dial the phone number of the SIM card. Dail "*111#" after hearing "please dail extension
number ", that will restart the device
7) Dial the phone number of the SIM card. Dail "*158#" after hearing "please dail extension
number ". It will play IVR about the IP of the device
3.4 DHCP Configuration
DHCP mode configure as follows:
1) Please make sure hardware installation have finished
2) Dial the phone number of the SIM card. Dail "*150*2#" after hearing "please dail extension
number ". That means the DHCP is confirued successfully
3) Restart the device, wait for 30 seconds, and then dial the SIM card telephone number, enter
"* 158 #" to query the IP address
Note: If reporting the IP address is 0.0.0.0, which means that the gateway could not obtain a IP
address successfully. Please check:
1) Make sure the device have been connected to the network
2) Make sure the DHCP Server is working. If there is no DHCP Server, please set the IP of device
to static IP
3) Restart the gateway and try again
4. WEB configuration
This charpter describes web configuration of SC-1695.
4.1 Access the System Through HTTP
Enter IP address of SC-1695 in browser. The default IP of LAN port is 192.168.11.1. and the GUI
shows as below:
Figure 4-1-1 WEB log interface

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Enter username and password and then click “OK” in configuration interface. The default
username and password are “admin/admin”. It is strongly recommended, change the default
password to a new password for system security.
4.2 WEB Configuration
SC-1695 WEB configuration interface consists of the navigation tree and the detail configuration
interfaces.
Go through navigation tree, user can check, view modify, and set the device configuration on the
right of configuration interface.
4.3 System Information
System information interface shows the basic information of status information, Mobile

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information and SIP information.
4.3.1 System Information
Table 4-4-1 Description of system information
MAC Address Displays the current MAC of the gateway, for example: 00-1F-D6-1B-3D-02
Network Mode SC-1695 works on bridge mode
Network Shows IP address and subnet mask
DNS Server Displays DNS server IP address in the same network with the gateway
System Up Time shows the time period of the device running. For example,:1h: 20m, 24s
Traffic Statistics Calculates the netflow, including the total bytes of message received and sent.
Version info shows the current firmware version
4.3.2 Mobile Information
Figure 4-4-3 Mobile information
Table 4-4-2 Description of mobile information
Port Number of GSM/CDMA ports .

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Type Indicates the current type of network. Such as CDMA or GSM
IMSI International Mobile Subscriber Identity, it is the uniquely identifies of SIM card
Status Indicates the connection status of current GSM / CDMA module
Remaining
Call Duration
Limite a call duration to the SIM card, when call duration is out of that duration,
the call would be discontinued. This option shows remaining talk time.
Carrier Displays the network carrier of current SIM card.
Signal Quality Displays the signal strength of in each channels of GSM / CDMA.
ASR Answer Seizure Ratio is a measure of network quality. Its calculated by taking
the number of sucessfully answered calls and dividing by the total number of
calls attempted . Since busy signals and other rejections by the called number
count as call failures, the ASR value can vary depending on user behaviour.
ACD The Average Call Duration (ACD) is calculated by taking the sum of billable
seconds (billsec) of answered calls and dividing it by the number of these
answered calls.
PDD Post Dial Delay (PDD) is experienced by the originating customer as the time
from the sending of the final dialled digit to the point at which they hear ring
tone or other in-band information. Where the originating network is required to
play an announcement before completing the call then this definition of PDD
excludes the duration of such announcements.
Call Status Show the Status of port, include idle and active
"Idle" means there is no call on this channel
"Active" means the call is
4.3.3 SIP Information
Figure 4-4-4 SIP information
Displays registration status information with Softswitch platform or SIP Server

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Table 4-4-3 Description of SIP information
Port The number of GSM channel, SC-1695 has 16 ports
SIP User ID SIP registration account which are provided by the Softswitch and SIP server
Register Status Shows the registration status of VoIP channel, including registered and
unregistered.
Status Show the status of port, Include "onhhok" and "offhook"
4.4 Statistics
4.4.1 TCP/UDP
Figure 4-4-4 TCP/UDP Statistics
4.4.2 RTP
Table 4-5-1 Description of RTP Statistics
Port The port of RTP statistics
Payload Type The voice code of this channel, Include G.723.1/PCMA/PCMU/G.729AB

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Packet Period Time of packaging
Local Port Local port of transmitting RTP packages
Peer IP End of equipment IP address
Peer Port Peer port of receiving RTP packages
Send Packet Total of sending RTP packages
Recv Packet Total of receiving RTP packages
Loss Packet Total of losing RTP packages
Jitter Length of delay jitter
Duration Time(s) Both ends of the call time
4.4.3 Call History
Port The port of Call statistics
Incoming Received The amount of received incoming calls which coming from IP part
Incoming connected The amount of incoming calls which have connected
Incoming Answered The amount of incoming calls which answered by IP part
Incoming Failed The amount of incoming calls which failed
Outgoing Attempted The amount of outgoing calls which attempted to IP part
Outgoing Connected The amount of outgoing calls which have connected
Outgoing Answered The amount of outgoing calls which answered by IP part
Outgoing Failed The amount of outgoing calls which failed

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4.5Network Configuration
4.5.1 Local Network
Figure 4-5-1 Local Network
Table 4-5-1 Description of Local network
Obtain IP Address
Automatically
Enable the device obtain IP Address automatically or not. Default is
enabling
Use the Following IP
Address
Configure the "IP Address", "Subnet Mask" and "Default Gateway"
by manual
PPPoE Need ISP offer the account and password. Use this mode when there
is not router in the local network.
Obtain DNS Server
Address Automatically
When enable the WAN port option of "Obtain DNS Server Address
Automatically" , which will be enabled subsequently.

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Use the Following DNS
Server Addresses
Fill in the IP address of "Primary DNS Server" and "Secondary DNS
Server"
4.5.2 VLAN Parameter
Figure 4-5-2 VLAN Parameter

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Table 4-5-2 Description of VLAN Parameter
Data VLAN Data 802.1Q VLAN ID Under standard VLAN protocol set VLAN
ID. “0” is used to management VLAN, and
can’t be used to service configure.
Data 802.1p Priority (0-7) Under 802.1q protocol users can set VLAN
priority
Voice VLAN Voice 802.1Q VLAN ID Under standard VLAN protocol set VLAN
ID
Voice 802.1p Priority (0-7) Under 802.1q protocol users can set VLAN
priority
IP address Users can set DHCP or static IP address
Voice VLAN DNS Server Users can set DHCP or static DNS server IP
address
Management
VLAN
Management 802.1Q VLAN ID Under standard VLAN protocol set VLAN
ID. “0” is used to management VLAN, and
can’t be used to service configure.
Management 802.1p Priority
(0-7)
Under 802.1q protocol users can set VLAN
priority
IP address Users can set DHCP or static IP address
Management VLAN DNS
Server
Users can set DHCP or static DNS server IP
address
4.5.3 VPN Parameter
A virtual private network (VPN) is a network that uses primarily public telecommunication
infrastructure, such as the Internet, to provide remote offices or traveling users access to a central
organizational network.
VPNs typically require remote users of the network to be authenticated, and often secure data with
encryption technologies to prevent disclosure of private information to unauthorized parties.
Figure 4-5-3 VPN Parameter

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4.5.4 ARP
The ARP function mainly used to query and add the map of IP and MAC. There are static or
dynamic ARP entries.
Like other routers, the gateway can automatically find the network device on the same segment.
But, sometimes you don't want to use this automatic mapping; you'd rather have fixed (static)
associations between an IP address and a MAC address. Gateway provides you the ability to add
static ARP entries to:
Protect your network against ARP spoofing
Prevent network confusion as a result of misconfigured network device
Figure 4-5-4 ARP
Figure 4-5-5 Add ARP

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4.6 Mobile Configuration
4.6.1 Basic Configuration
Figure 4-6-1Basic Configuration
Table 4-6-1 Description of Basic Configuration
Dial Tone Gain It is the dial tone volume of call waiting, dial tone of mobile module when
call out. Usually adopt the default configuration.
Select Band Acording to carrier’s band standards. Standards are as belows:
GSM: 850/900/1800/1900 MHz; CDMA: 800 MHz
Remote API Enable API is provided for third party development with DLL and IAD
components. The API includes SMS sending and receiving, USSD sending
and receiving. The default is "No"
API Server Address It is the remote IP address who uses API. This is an option when selecting
"Yes" under 'remote API enable"

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API Server Port It is the remote channel No. who uses API. This is an option when
selecting "Yes" under "remote API enable"
Auto reset module Used to reser GSM/CDMA module when SIM card can not register
4.6.2Mobile
Figure 4-6-2 Mobile Configuration
Table 4-6-2 Description of Mobile Configuration
Mobile Number SIM card number of the channel. That must be configured when “Forward”
funciton enable.
Enable Call
Duration
Limitation
This function is to limit the max call duration of channel. The max call
duration is between 1 to 65535 minutes.
Maximum Call Defines a value by users. That will limit the SIM/UIM card’s total call