2N SmartGate User manual

www.2n.cz
2N SmartGate
®
UMTS + GSM gateway
User Manual
Version: 1.0

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators. 2N
TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications
market for almost two decades. At present, we export our products into over 120
countries worldwide and have exclusive distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On www.
faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...".
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all
®
basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by
this standard and guarantee a high quality, technical level and professional aspect of
all our products.

2N TELEKOMUNIKACE a.s., www.2n.cz 3/81
Content:
1. Product Overview
1.1 Product Description
1.2 Changes
1.3 Terms and Symbols Used
2. Description and Installation
2.1 Description
2.2 Before You Start
2.3 Mounting
2.4 Telephone line connection
2.5 SMS Sending Input Connection
3. Configuration
3.1 Configuration
3.2 Table of Parameters
4. Function and Use
4.1 Voice function
4.2 SMS Sending Input
4.3 Data connection using USB
4.4 SIM Card PIN protection
5. Technical Parameters
6. Supplementary Information
6.1 Troubleshooting
6.2 List of Abbreviations
6.3 Regulations and directives
6.4 General Instructions and Cautions

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1. Product Overview
In this section, we introduce the product, outline its application 2N SmartGate UMTS
®
options and highlight the advantages following from its use. This chapter also includes
safety instructions.
Here is what you can find in this section:
1.1 Product Description
1.2 Changes
1.3 Terms and Symbols Used

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1.1 Product Description
Basic Features
The primary purpose of is to transmit voice between UMTS2N SmartGate
®UMTS
/GSM network and attached phone terminals. You can connect terminal with
FXO interface (trunk line of PBX, phone set, answering machine etc.) to FXS
interface on (connector with phone icon) and terminal 2N SmartGate
®UMTS
with FXS interface (extension line of PBX) to FXO interface on 2N SmartGate
®
(connector with crossed out phone icon).UMTS
You can establish data connections (UMTS, EDGE, GPRS, CSD) and send/receive
SMS using in combination with a PC and appropriate 2N SmartGate
®UMTS
software.
You can send an SMS to a pre-programmed number using the SMS sending
input.
Version of SmartGate UMTS with Battery backup allows the function in case of
power failure.
Advantages of 2N ® SmartGate UMTS use
Call cost cutting – the calls are routed to UMTS/GSM or analog network
according to their number prefix. Route all UMTS/GSM calls from PBX to 2N
®
to save a lot on PSTN – UMTS/GSM calls.SmartGate UMTS
Easy installation – you can easy program as you need with 2N SmartGate
®UMTS
enclosed SW.
You get all you need in the delivery – your delivery 2N SmartGate UMTS
®
contains all you need to operate the system (the power supply adapter,
telephone cables, PC serial cable, SMS input connector, CD-ROM with software).
Solution for sites without telephone lines – such as mountain chalets, exhibitions,
conferences, etc.
DialThru technology – all your calls will be routed most cost-effective way.
ME – Mobility Extension – you newer miss an incoming call from analog network.
Incoming call will ring on connected phone and on your mobile phone too.
CLIP - is equipped with the FSK-based CLIP feature, so if a 2N SmartGate
®UMTS
terminal capable of receiving the CLIP is used you know the caller's number.

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SMS sending input – simply send an SMS to a pre-programmed number by
closing the contact. Recommended for easy supervision, simple securing, etc.
Radiation hazard minimization – you are not exposed to a direct effect of the
antenna RF electromagnetic field while telephoning as opposed to mobile
telephones.
Safety Precautions
Do not switch on in the vicinity of medical apparatuses to 2N SmartGate
®UMTS
avoid interference. The minimum distance of the antenna and pacemakers should be
0.5m.
Do not switch on aboard of a plane.2N SmartGate
®UMTS
Do not switch on near petrol stations, chemical facilities or 2N SmartGate
®UMTS
sites where explosives are used.
Any mobile telephone use prohibition based on RF energy radiation applies to 2N
too. SmartGate UMTS
®
may disturb the function of TV sets, radio sets and PCs.2N SmartGate UMTS
®
Warning! contains components that can be swallowed by 2N SmartGate
®UMTS
small children (SIM card, antenna, etc.).
The voltage value mentioned on the adapter may not be exceeded. If you
connect to another power supply, make sure that the voltage 2N SmartGate UMTS
®
value is in the acceptable range.
When your comes to the end of its operational life, 2N SmartGate
®UMTS
dispose of it in accordance with applicable regulations.

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1.2 Changes
ManualVersion Amendments to Earlier Versions
1.0.0 The User Manual for SmartGate UMTS.
Caution
The manufacturer continuously meets customer requirements by
improving the firmware. For the latest processor 2N SmartGate
®UMTS
firmware, programming tool and User Manual see .www.2n.cz
For a detailed description of the firmware 2N SmartGate
®UMTS
upgrade refer to the section devoted to the PC programming tool.

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1.3 Terms and Symbols Used
Manual Symbols
The following symbols and pictograms are used in the manual:
Safety
Always abide by this information to prevent persons from injury.
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
Future functions
in this document specifies functions of , Grey marked text 2N SmartGate UMTS
®
which will be supported in the future.

2N TELEKOMUNIKACE a.s., www.2n.cz 9/81
2. Description and Installation
This section describes the product and its installation.2N SmartGate UMTS
®
Here is what you can find in this section:
2.1 Description
2.2 Before You Start
2.3 Mounting
2.4 Telephone line connection
2.5 SMS Sending Input Connection

2N TELEKOMUNIKACE a.s., www.2n.cz 10/81
2.1 Description
Packing of contains UMTS/GSM gateway in white plastic cover, 2N SmartGate
®UMTS
power supply, antenna and cables for connecting phone interfaces and PC
2N SmartGate
® 's status is indicated by LED diodes on its front side. All possible UMTS
states are described in the following figure.

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Telephone Line Tones – Operational Tones
The UMTS/GSM gateway sends tones to the telephone line to indicate the line status.
The tone frequency is 425 Hz in initial setting. Frequency is programmable; it is
possible to set up double frequency tones.
Dial tone
continuous or morse A
2N SmartGate UMTS
® is ready to receive dialing.
Ringing tone
Only
The called subscriber's telephone is ringing.
The UMTS/GSM network or connected PBX transmits this tone. For connection
to UMTS/GSM network is possible to generate this tone in Gateway according to
setting. This tone is generated till the UMTS/GSM network starts to transmit
Ringback tone.
Busy tone
, programmable cadency
In case of call routing to UMTS/GSM network generate busy 2N SmartGate
®UMTS
tone in any of the following cases:
The SIM card has not been installed.
2N SmartGate
® is not registered to UMTS/GSM network.UMTS
2N SmartGate
® is registered into a foreign network but roaming is UMTS
disabled.
The called subscriber line is busy.
The called subscriber hangs up (disconnection).
The called number has too many digits (more than 30).
The called number is barred.
In case of call routing to SmartGate UMTS's FXO interface 2N SmartGate
®UMTS
generate busy tone in any of the following cases:
Line is not connected. There is no current on the line.

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The called number has too many digits (more than 30).
The called number is barred.
If the called subscriber line is busy or called subscriber hangs up, busy tone is
generated by PBX.
Dialing end signaling
Only
Dialing reception has been terminated. Connection is being established.
PIN tone
Enter the PIN code.
This tone is transmitted upon power up if the PIN has to be entered manually.
PUK tone
Enter the PUK code.
This tone is transmitted upon repeated wrong PIN entering attempts. SIM card is
blocked.
Telephone Line Tones – Programming Mode
Tones confirming/refusing the values entered are transmitted during telephone line
based programming. Each tone has a different melody.
Confirmation
Confirms that the service password or parameter number entered is correct and
has been accepted.
Refusal
Incorrect parameter number;
Incorrect parameter value
Transmitted when a parameter is cancelled with a .
Saving

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Saving
Parameter value entered is correct and has been saved

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2.2 Before You Start
Product Completeness Check
Check the product for completeness before installation please:
1× 2N SmartGate UMTS
®
1× Magnetic Antenna with coax cable
1× Supply adapter
2× Telephone Cable
1× PC-connection USB cable
1× SMS sending input connector
2× Dowel
2× Screw
1× CD-ROM with User Manual and software 1)
1× Quick Installation Guide
Note
1) Enclosed software:
2N SmartGate
® PCManager
2N SmartGate
® SMS gateway for easy SMS sending and receiving
2N SmartGate UMTS
® Driver for PC
User Manual in PDF format
Installation requirements
2N SmartGate UMTS
® is designed for vertical mounting on suspension holes
(use the mounting pattern). This position is the best for signal reception because
a vertical antenna is used. can be operated in the 2N SmartGate UMTS
®
horizontal position too where the UMTS/GSM signal is good.

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Install with respect to the UMTS/GSM signal strength – 2N SmartGate UMTS
®
check the signal strength using the PCManager.
Place out of range of sensitive devices and human bodies 2N SmartGate UMTS
®
for electromagnetic interference reasons.
For the allowed range of operating temperatures refer to the "Technical
Parameters".
2N SmartGate UMTS
® can disturb other telecommunication systems. Place
phone lines and connected terminals and PBX's faraway from antenna.
It is impossible to operate on sites exposed to direct solar 2N SmartGate UMTS
®
radiation or near heat sources.
2N SmartGate UMTS
® is designed for indoor use. It may not be exposed to rain,
flowing water, condensed moisture, fog, etc.
2N SmartGate UMTS
® may not be exposed to aggressive gas, acid vapours,
solvents, etc.
2N SmartGate UMTS
® is not designed for environments with high vibrations
such as means of transport, machine rooms, etc
Caution
Check that you have everything needed for start-2N SmartGate UMTS
®
up (SIM card, analogue phone set or FXO port of PBX, eventually PC
etc.)

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2.3 Mounting
External Antenna Connection
Screw the antenna cable into the SMA antenna connector.
Caution
Tighten the antenna connector – never use gently with your hand
wrenches!
Note
For the best signal level fix the antenna in vertical position.
Use signal strength indicator to find best place for antena.
SIM Card Installation
Slot for SIM card is placed on the connector panel. Insert the SIM card to the slot with
contacts oriented to the front panel. Make sure that the card is locked properly.
Cautions
Make sure that the UMTS/GSM provider's SIM card is compatible with
the UMTS/GSM network supported by your 2N SmartGate UMTS
®
version.
Select the required UMTS/GSM provider and SIM card services, such as
call forwarding, call barring, preferred networks, SMS service centre, etc.
in your mobile phone before inserting your SIM card in 2N SmartGate
®
.UMTS
Power Supply Connection
2N SmartGate UMTS
® is fed with 10-16V DC. Where a source other than the included
power supply adapter is used, the voltage range and polarity have to be maintained.
See technical parameters.

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2N SmartGate UMTS
® with battery option allows to support functionality in case of
power failure. For backup use four pieces of accumulators NiMh size AA. These
accumulators are not part of delivery. Put the accumulators to the battery holder on
the bottom side under the cover prior to installation. Polarity of accumulators is
marked inside of the battery space.
Warning
Do not activate the power supply until the antenna is connected to 2N
®
to avoid the UMTS/GSM module damage.SmartGate UMTS
For backup use only suggested type of accumulators NiMh size AA. Only
this type of storage batteries is permitted for use!.When another type of
batteries is used, there is a danger of damage of device or even
explosion!
The battery should never be placed in municipal waste. Please check
local regulations for disposal of batteries.

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2.4 Telephone line connection
DialThru gateway – basic connection
Phone set is normally connected to extension line of PBX. Wire up 2N SmartGate
®
between phone set and PBX. Link extension line of PBX to FXO interface and UMTS
phone set to FXS interface on SmartGate UMTS. If FXO interface of 2N SmartGate
®
is connected directly to PSTN, you can connect only equipment that is in UMTS
compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC to FXS port.
Gateway for extension line of PBX
Link free extension line of your PBX to FXO interface on SmartGate UMTS. FXS
interface remains unconnected.
Gateway for trunk line of PBX
Link free trunk line of your PBX to FXS interface on SmartGate UMTS. Program PBX to
route all UMTS/GSM calls to SmartGate UMTS. Incoming calls from UMTS/GSM
network will be routed to PBX.
You can connect a standard telephone, answering machine or any other FXO-interface
terminal to SmartGate UMTS. Outgoing calls from phone will be routed to UMTS/GSM
network, incoming calls from UMTS/GSM will ring on the phone.
2N SmartGate UMTS
® is equipped with the FSK-based CLIP and so it is advantageous
to connect a terminal that is able to display or process the CLI. You must activate the
function on SmartGate UMTS.
Tip
2N SmartGate UMTS
® is equipped wit the FSK-based CLIP and so it is
advantageous to connect a terminal that is able to display the CLIP.

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Gateway for both, trunk and extension, lines of PBX
2N SmartGate UMTS
® is very flexible thanks to his three routing tables. You can
connect trunk and extension lines of one PBX to proper connectors on SmartGate
UMTS. You can program the complex as follows: outgoing calls from PBX will be
routed through trunk line to UMTS/GSM network. Incoming calls from UMTS/GSM will
be routed to extension line of PBX. This configuration is suitable for PBX's with no
capability of dial-in on trunk lines.

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2.5 SMS Sending Input Connection
You have got a special connector for easy connection to SmartGate UMTS. The
connector is equipped with screwing clamps to connect wires from a switching
contact (device to be monitored). The other connector end can be connected to the
respective panel connector.2N SmartGate UMTS
®
The input is designed for the contact of relay connected between the input pins. The
input is activated by contact closing (pin interconnection).
A transistor switch or logic signal can be used too. The pin near the telephone line
connector is connected to GND of the device the second one is active. Please, respect
the loop current polarity. There is over-voltage protection up to +12V DC there.