Crestron AM-200 Quick reference guide

AirMedia®
Presentation Gateway
Deployment Guide
Crestron Electronics, Inc.

Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating
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Both of these Agreements can be found on the Crestron website at
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Certain Crestron products contain open source software. For specific information, visit www.crestron.com/legal/open-
source-software.
Crestron, the Crestron logo, 3-Series, .AV Framework, AirMedia, Crestron Connected, Crestron Fusion, Crestron
Mercury, DigitalMedia, PinPoint, Crestron XiO Cloud, the XiO Cloud logo, and Zūm are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. AirPlay, App Store, Bonjour, iPad,
iPhone, Mac, and macOS are either trademarks or registered trademarks of Apple, Inc. in the U.S. and/or other
countries. IOS is either a trademark or registered trademark of Cisco Systems, Inc. in the United States and/or other
countries. Android, Google Play, and YouTube are either trademarks or registered trademarks of Google, Inc. in the
United States and/or other countries. HDMI and the HDMI logo are either trademarks or registered trademarks of
HDMI Licensing, LLC in the United States and/or other countries. Active Directory, Excel, Microsoft, PowerPoint, and
Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries. Wi-Fi is either a trademark or registered trademark of Wi-Fi Alliance in the United States and/or other
countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either
the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks
and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2018 Crestron Electronics, Inc.

Deployment Guide – DOC. 7693K Contents •i
Contents
Introduction...................................................................................................................................1
Select the Right System............................................................................................................. 3
AirMedia 2.0 Devices...................................................................................................................................................................................3
AirMedia Devices ............................................................................................................................................................................................4
AirMedia Network Infrastructure and Security..................................................................... 5
AirMedia Bandwidth Requirements ...............................................................................................................................................5
Network Infrastructure and Design Considerations .......................................................................................................6
Deployment Options for Guest Network Access................................................................................................................7
VLAN............................................................................................................................................................................................................... 8
Physical Air Gap .................................................................................................................................................................................... 8
Data Transport ................................................................................................................................................................................................9
AirMedia Device Considerations ............................................................................................ 10
Device Naming................................................................................................................................................................................................10
Device Configuration ................................................................................................................................................................................10
Device Upgrades.........................................................................................................................14
Single Device (Web Interface).......................................................................................................................................................... 14
Multiple Devices............................................................................................................................................................................................. 14
Control..........................................................................................................................................14
.AV Framework and Crestron XiO Cloud Service ............................................................................................................. 14
Crestron Connected .................................................................................................................................................................................. 15
Control System.............................................................................................................................................................................................. 15
Deploy AirMedia Sender Applications to PCs.......................................................................16
Windows.............................................................................................................................................................................................................. 16
macOS................................................................................................................................................................................................................... 18
Configure Room Lists............................................................................................................................................................................... 19
Configuration File (config.ini).................................................................................................................................................. 19
Room List (XML File) for Windows and macOS ..................................................................................................... 20
File Association for Windows and macOS ............................................................................................................................. 21
Discovery ............................................................................................................................................................................................................. 21
Manual Entry ...................................................................................................................................................................................................22
Use AirMedia .............................................................................................................................. 23
Welcome Screen ...........................................................................................................................................................................................23
Login Code.........................................................................................................................................................................................................24
PC Sender Applications ..........................................................................................................................................................................25
User Experience with Windows ..............................................................................................................................................25
User Experience with macOS ...................................................................................................................................................29

ii •Contents Deployment Guide – DOC. 7693K
AirMedia Apps............................................................................................................................ 34
AirMedia App for iOS Devices ...........................................................................................................................................................34
AirMedia for AM-100 App for iOS Devices ............................................................................................................................34
AirMedia App for Android Devices ................................................................................................................................................34
AirMedia for AM-100 App for Android Devices..................................................................................................................34
Connect to AirMedia Devices with Mobile Applications .............................................................................................34
Test and Commission the AirMedia Presentation System ............................................... 38
AirMedia Test Use Cases by User Experience..................................................................................................................... 38
Front of Room Experience ......................................................................................................................................................... 38
PC User Experience Test Case Considerations.........................................................................................................39
Mobile User Experience Test Case Considerations................................................................................................39
Commission and Monitor AirMedia Devices ........................................................................................................................ 40

Deployment Guide – DOC. 7693K AirMedia Presentation Gateway •1
Introduction
The Crestron® AirMedia Presentation Gateway family allows users to present content
and collaborate on displays by leveraging existing IT infrastructure; without the necessity
for wired connections or additional hardware. The latest AirMedia 2.0 devices - AM-200,
AM-300, DMPS3-4K-250-C, DMPS3-4K-350-C, DMPS3-4K-250-C-AIRMEDIA, DMPS3-
4K-350-C-AIRMEDIA, and Crestron Mercury™ Presentation System (CCS-UC-1) – allow
users to replicate their entire display wirelessly with the lowest latency and bandwidth
consumption of any solution on the market. These AirMedia 2.0 devices complement the
older, yet capable AM-100 and AM-101 AirMedia presentation gateways. All AirMedia
devices are designed with the IT professional in mind, and include many features to ease
deployment and management.
When connecting to AirMedia devices, there are no wires to connect, settings to
configure, and no AV or control system is required. Users simply connect to the local
Wi-Fi® network with a Windows®, macOS®, iOS® or Android™ device and the
corresponding AirMedia application. Windows and macOS users can quickly download a
sender application directly from the AirMedia device or have the application installed by
IT administrators. iOS and Android mobile devices can use the free apps available from
the App Store® app on iOS and the Google Play™ app on Android. AirMedia 2.0
Presentation Gateways allow any device to share full-screen Excel® spreadsheets, Word
documents, PowerPoint® presentations, PDF files, on-device videos, photos, and other
content in meeting spaces easily and quickly.
For more information on specific AirMedia devices and their capabilities, please refer to
the documents referenced below at www.crestron.com/manuals.
•AM-100 Operations Guide (Doc 7463).
•AM-101 Supplemental Guide (Doc 7918).
•AM-200/AM-300 Product Manual (Doc. 8254).
•Crestron® PinPoint™ App Deployment Guide (Doc 7976).
•CCS-UC-1 Supplemental Guide (Doc 7844).
•DMPS3-4K-200-C/DMPS3-4K-300-C Series Supplemental Guide (Doc 7849C).

2•AirMedia Presentation Gateway Deployment Guide – DOC. 7693K
DMPS3-4K-350-C Deployment Application

Deployment Guide – DOC. 7693K AirMedia Presentation Gateway •3
Select the Right System
Crestron offers various models that meet a wide range of requirements. Refer to the
following table to determine which model fits your application.
AirMedia 2.0 Devices
FEATURE AM-200/AM-300 DMPS3-4K-250-C DMPS3-4K-350-C CCS-UC-1
AirMedia 2.0 technology 
  
.AV Framework™ Platform 
Crestron XiO Cloud™
Service support
   
HDMI Input 1 6 (4K) 6 (4K) 1
DigitalMedia™ Input 1 (AM-300 only) 1 (4K) 2 (4K) 
HDMI® Output 1 1 (4K) 2 (4K) 1
DigitalMedia Output  1 (4K) 2 (4K) 
Dual Display Support 
  
Touch Screen Support External External External Integrated
Unified Communications 
Zūm™ Sensors and/or
Buttons
   
COM/IR Support 
  
Power Over Ethernet (AM-200 only) 
 
YouTube® Push Mode
Support
   
Dual LAN 
  
Mounting Freestanding
Surface
Rack
Freestanding
Surface
Rack
Freestanding
Surface
Rack
Tabletop
Dimensions
(W x H x D)
AM-200:
7.40” x 6.42” x 1.35”
AM-300:
9.29” x 7.93” x 1.36”
17.28” x 5.20” x
15.75”
17.28” x 5.20” x
15.75”
8.92” x 4.11” x
12.74”

4•AirMedia Presentation Gateway Deployment Guide – DOC. 7693K
AirMedia Devices
FEATURE AM-100 AM-101
AirMedia 2.0 technology 

.AV Framework Platform 

Crestron XiO Cloud Service support 

HDMI Input 

DigitalMedia Input 
HDMI Output 1 1
DigitalMedia Output 

Dual Display Support 
Touch Screen Support Via programming only Via programming only
Unified Communications 

Zūm Sensors and/or Buttons 
COM/IR Support 

PoE 

YouTube Push Mode Support 

Dual LAN 

Mounting Freestanding
Surface
Freestanding
Surface
Dimensions (W x H x D) 6.15” x 1.10” x 2.39” 6.15” x 1.10” x 2.39”

Deployment Guide – DOC. 7693K AirMedia Presentation Gateway •5
AirMedia Network Infrastructure and Security
AirMedia leverages existing IT network infrastructure and policies. It contains a single-
wired network interface with no wireless interfaces or bridges in the device. AirMedia
becomes a wireless solution by utilizing the existing wireless network in the deployed
network infrastructure.
NOTE: The DMPS3-4K-250-C, DMPS3-4K-350-C, and CCS-UC-1 have two LAN ports.
The administrator can specify which port is used for AirMedia in the device’s AirMedia
configuration screen shown on page 11.
All policies, encryption, and other implemented security measures are applied to
AirMedia as AirMedia data is identical to standard Ethernet traffic. AirMedia traffic on
the corporate network is treated like any other streaming network traffic. All existing
policies that apply to physical network devices (switches, routers, etc.) also apply to
AirMedia. AirMedia is a standard network appliance (like a printer) and is as secure as
the supporting network.
AirMedia employs a proprietary protocol to transport the screen data to the device.
Average bandwidth requirements are typically low (down to 1.4 Mbit/s on AirMedia 2.0
devices such as AM-200, AM-300, DMPS3-4K-250-C, DMPS3-4K-350-C, and CCS-UC-1).
Bandwidth varies depending on content, but will not drop below 0.25 Mbit/s or exceed
8.5 Mbit/s. In Windows only, the quality slider in the setting limits the peak bandwidth
only, not the average or minimum bandwidth, and behaves logarithmically rather than
linearly.
When using native mirroring in macOS and iOS with AM-101 and AirMedia 2.0 devices,
the OS negotiates and controls the bandwidth to the AirMedia device due to the way the
native mirroring protocol is defined. Official numbers are not published for minimum and
maximum required bandwidth, but observed minimum and maximum numbers are
similar to the AirMedia 2.0 proprietary protocol. Typical average bandwidth has been
measured at approximately 5Mbit/s. However, these numbers depend largely on the
type and complexity of content displayed.
It is highly recommended to upgrade all AirMedia devices to the latest firmware to
ensure optimal network performance. AM-100 and AM-101 devices with the latest
firmware have average bandwidth usage of 1.5Mbit/s or greater, while AM-100 devices
with older firmware may have much higher bandwidth requirements on the order of over
32Mbit/s average and 46Mbit/s peak when displaying full-motion video.
The following table summarizes the bandwidth requirements for AirMedia devices.
AirMedia Bandwidth Requirements
TECHNOLOGY MINIMUM TYPICAL MAXIMUM
AirMedia 2.0 0.25 Mbit/s 1.4 Mbit/s 8.5 Mbit/s
macOS and iOS native device
mirroring to AirMedia 2.0 and AM-101
Similar to AirMedia 2.0 5 Mbit/s Similar to AirMedia 2.0
AM-100 & AM-101 0.5 Mbit/s 1.5 Mbit/s 15 Mbit/s
AM-100 (Old Firmware) <0.1 Mbit/s 32 Mbit/s 46 Mbit/s

6•AirMedia Presentation Gateway Deployment Guide – DOC. 7693K
Network Infrastructure and Design Considerations
Prior to deploying AirMedia products, it is important to assess the network
infrastructure and design.
As the table in the previous section shows, AirMedia connection average bandwidth
varies from the 46Mbit/s peak of the older AM-100 firmware, to 5Mbit/s average when
sending with native macOS and iOS mirroring, and down to 1.4Mbit/s typical for
AirMedia 2.0 devices. AirMedia 2.0 is substantially better in average and peak
bandwidth, and has better quality at any given bandwidth than AM-100 and AM-101
devices.
The default peak bitrate in the Windows sender is 5Mbit/s to ensure a high-quality
experience for all types of content and a high frame rate at any resolution up to 1080p
at 30 frames per second.
The peak bitrate target can be lowered to 1Mbit/s on Windows senders, which is
adequate for most static content types. 1080p video with high motion and detail levels,
or complex motion with high foreground-background contrast such as smoke and
flames, may not display in high quality at the lowest bitrates. This is due to the
limitations of live video encoding and decoding on current devices. If this type of video
content is played consistently, a higher bandwidth quality setting is recommended.
AirMedia 2.0 devices are designed for lower latency than the older AM-101. Latency
under 60 ms has been observed in a well-designed and properly provisioned network with
ideal Wi-Fi network conditions. Older devices such as the AM-101 may experience latency
as high as 180 ms. It is difficult to specify actual latency due to the enormous variations
found in network environments. High CPU-load applications running in the background
may affect the wireless presentation experience as well.
To ensure proper bandwidth provisioning, low latency and consistent performance, the
following considerations should be taken into account.
NOTE: The following techniques are not intended to be a complete list of possible issues,
but are intended to give guidance to minimize disruption of the AirMedia experience to
end users and administrators alike.
•Manage wireless network infrastructure correctly.
•Design the network architecture between the AirMedia sender and presentation
gateway correctly.
•Minimize the impact of non-AirMedia device network traffic on the network.
Proper wireless access point design must be taken into account for a successful AirMedia
installation. While most access point vendors offer specific guidance on this subject, the
following checklist may help prevent issues at scale:
•Bandwidth requirements per access point for all use types, including AirMedia,
versus the available bandwidth the access point and non-overlapping Wi-Fi
channels provide.
•Placement of wireless access points both on and between floors of a building so
that co-channel interference is minimized. Using different antenna types and
mounting locations can assist in minimizing interference by design.

Deployment Guide – DOC. 7693K AirMedia Presentation Gateway •7
•Capabilities of the radios that the most commonly-used connecting devices will
have, and take advantage of both 2.4 GHz and 5 GHz bands and newer
technologies such as 802.11ac whenever possible. 5 GHz bands have far more
channels and capacity than 2.4 GHz, though not all devices support both bands.
Additionally, 5 GHz devices can have more limited range through walls and
objects than 2.4 GHz devices.
•Minimize the use of unmanaged and unwanted wireless devices via corporate
policies and control of Wi-Fi network device access.
•Conduct a wireless survey with calibrated equipment to understand coverage
overlaps and holes, appropriate access point power levels, and channel
bandwidths.
Most wireless equipment vendors have authorized providers of design and survey
services which should be used whenever possible.
Proper network architecture between the sender and AirMedia device is key. Some
considerations include:
•Minimize the number of network hops from the wireless access point to the
AirMedia device.
•Use high-quality, non-blocking switches and routers with sufficient capability to
move unicast streaming traffic from senders to AirMedia devices.
•Avoid scheduling processor intensive or network-intensive applications in the
background, such as backup and software upgrades, at the same time the
AirMedia sender is active.
Minimizing traffic from non-AirMedia devices can be challenging given end user
expectations on wireless networks. There are several techniques to help ensure AirMedia
traffic is prioritized:
•Keep AirMedia devices and traffic on their own VLANs and subnet, but routable
from outside.
•Use quality-of-service features on switches and routers to prioritize AirMedia
traffic as per the audio/video ports listed elsewhere in this document.
•Conduct network traffic flow analysis to identify network hot spots around the
AirMedia device.
If Bonjour® or multicast DNS services are to be blocked, the blocking needs to occur at
the switch level. If blocking occurs on a macOS or iOS sending device due to
administrative policy regarding firewall settings, the native mirroring connection to
AirMedia presentation gateways will not be possible without the AirMedia app. Some
organizations manage mDNS and Bonjour on their network using specialized
management tools that minimize broadcast chatter while still providing services. These
tools can occasionally interfere with device discovery and should be configured to
prevent such interference.
Deployment Options for Guest Network Access
In meeting rooms, guests may want to present to corporate users. Keeping the guest

8•AirMedia Presentation Gateway Deployment Guide – DOC. 7693K
networks and corporate networks separate while allowing the users to share a display
need not be challenging. As a standard network device, AirMedia solves this problem by
using standard networking practices. There are two recommended methods:
the VLAN-based method, and the physical air gap method.
VLAN
In this scenario, AirMedia devices are placed in their own VLAN. This VLAN is configured
to allow only incoming connections. Outbound traffic is not allowed. The guest and
corporate networks exist in separate VLANs. Since outbound connections are not
allowed, the guest VLAN cannot access the corporate VLAN through the AirMedia VLAN.
AirMedia VLAN-Based Method Example
Physical Air Gap
If networks (for security reasons) require some type of physical separation, there are
two approaches when using current AirMedia devices:
•With devices such as the AM-101 that have a single network interface, two
AirMedia devices can be used, one for corporate users and one for guest users.
•To switch presentations in the HDMI interface domain, use an HDMI switch such
as the DMPS3-4K-250-C or DMPS3-4K-350-C. While extremely secure, this
approach requires more hardware.

Deployment Guide – DOC. 7693K AirMedia Presentation Gateway •9
AirMedia Physical Air Gap Method Example
Data Transport
AirMedia employs a proprietary protocol with 128-bit security to transport screen data
to the AirMedia device. The data connection from the sender is encrypted and can only
be decrypted by an authorized AirMedia device. In conjunction with wireless access point
security, AirMedia content cannot be secretly eavesdropped by non-authorized parties.
Correct operation of the security protocols is contingent on leaving the correct ports
open for the AirMedia device at the network switch as shown in “Device Configuration”
on page 10.

10 •AirMedia Presentation Gateway Deployment Guide – DOC. 7693K
AirMedia Device Considerations
Device Naming
The use of IP addresses can cause confusion. Crestron recommends each AirMedia
device be given a hostname that is easy for the user to remember. The IP address can be
hidden from the on-screen display, which limits the amount of information presented to
the user. Crestron has implemented the following automated ways of resolving a device
by hostname:
•NetBIOS resolution
•DHCP options 12 and 81
•NSUPDATE for dynamic DNS servers
•Bonjour and Multicast DNS
Crestron recommends configuring either a static IP or a DHCP reservation for the IP
address, as well as a DNS entry for the AirMedia device. Once the hostname is
configured, the IP address display can be turned off in the AirMedia web pages.
NetBIOS is used only if the hostname is 15 characters or less and is disabled if the
hostname is longer than 15 characters.
•NSUPDATE is sent under the following conditions:
•If the device is using a static address and the DNS field is populated
•If the device is using DHCP to obtain an IP address, and the Domain Name field
in the Network Setup screen is not blank
NOTE: If the domain name field is blank, NSUPDATE is not sent.
Device Configuration
AirMedia is configured through the built-in web pages of the device. Parameters such as
the device’s IP address, and connections to control systems and Crestron Connected®
devices are set with a web browser. The username and password of a new device should
be changed from the initial value. For AirMedia 2.0 devices, use of Active Directory®
credential management for management of login information is encouraged when
available.

Deployment Guide – DOC. 7693K AirMedia Presentation Gateway •11
AirMedia Screen for AM-200, AM-300, DMPS3, and CCS-UC-1
Device Administration Screen for AM-100 and AM-101

12 •AirMedia Presentation Gateway Deployment Guide – DOC. 7693K
The AirMedia application requires firewall rules to allow it to communicate with AM-100
and AM-101 devices. Crestron requires creating a rule for the application that allows all
traffic to pass to the device. If the rule is not created, the operating system prompts the
user with the option to add a rule. This may require administrator privileges.
For the set of ports that allow the client to communicate with the device, refer to the
table below.
Port Map 1: Ports Used by the AirMedia Guest and Deployable Applications
PORT TYPE DIRECTION FUNCTION OPEN NOTES
80 TCP Both Projector
Control
Optional This port is used to turn on a Crestron
Connected projector. If this port is blocked,
the device functions normally, but the
automatic projector power on feature does
not work.
389
443
445
TCP Both Control
Channel
Required For best performance, Crestron recommends
that ports 389, 443, and 445 be open. At a
minimum, one port needs to be open for the
device to function properly. If only one port is
open and that port is used by another
application, AirMedia will not function
properly.
515 TCP Both Video Required This port is for the video data channel.
1041 TCP Outbound Control
Channel
Required If this port is not open, AirMedia does not
function properly.
1047
1048
1049
UDP Inbound Discovery Optional These ports are used for device discovery. If
the port is closed, AirMedia may not be able
to find devices automatically.
1688 TCP Both Audio Recommended This port is for the audio data channel.
3268 TCP Both Control
Channel
Required This port is used as part of the screen
sharing process.
7000 TCP Both Control
Channel
Required This port is used for client control of the
device. If this port is closed, the AirMedia
Presentation Gateway will not function
correctly.
7100 TCP Both Control
Channel
Required This port is used for client control of the
device. If this port is closed, the AirMedia
Presentation Gateway will not function
correctly.
7200 -
7201
TCP Both Control
Channel
Required This port carries control channel information.
If this port is blocked, AirMedia will not
function.
8080 TCP Both Video Required This port is for the video data channel. If the
port is not open, AirMedia does not function
properly.
19996 TCP Both Future Optional This port is reserved for future use.
31865 TCP Both Discovery Optional This port is used for device discovery. If this
port is closed, AirMedia may not be able to
find devices automatically.
47000 TCP Both Control
Channel
Required This port is used for client control of the
device. If this port is closed, the AirMedia
Presentation Gateway will not function
correctly.

Deployment Guide – DOC. 7693K AirMedia Presentation Gateway •13
For the ports used by AirMedia 2.0 Presentation Gateways such as the AM-200,
AM-300, DMPS3, CCS-UC-1, or for AM-101 devices using full-screen mirroring on mobile
devices and macOS, refer to the table below.
Port Map 2: Ports Used by AirMedia 2.0 Presentation Gateways (AM-200, AM-300, DMPS3,
CCS-UC-1) and AM-101 for macOS, iOS and Android full-screen mirroring
PORT TYPE DIRECTION FUNCTION OPEN NOTES
4100 -
4101
UDP Both Control
Channel
Required This pot carries control channel information.
If this port is blocked, AirMedia will not
function.
5353 UDP Both Discovery Optional This port is for AirMedia Presentation
Gateway discovery. If this port is blocked,
automatic network discovery will not
function correctly.
6000-
7000
TCP,
UDP
Both Audio, Video Required These ports carry audio and video streams. If
these ports are blocked, AirMedia will not
function.
7011 UDP Both Control
Channel
Required This port carries control channel information.
If this port is blocked, AirMedia will not
function.
7200
- 7201
TCP Both Control
Channel
Required This port carries control channel information.
If this port is blocked, AirMedia will not
function.
47010 TCP Both Audio, Video Required This port carries audio and video. If this port
is blocked, AirMedia will not function.
For the ports used by the AM-100 and AM-101, refer to the table below.
Port Map 3: Ports Used by the AirMedia Presentation Gateway (AM-100 and AM-101)
PORT TYPE DIRECTION FUNCTION OPEN NOTES
21 TCP Both Update Utility Optional This port is used only to transfer the
firmware to the device with the batch
update application. This port is not used
when updating with the web interface.
80 TCP Both Web Services Required This port is used to access the AirMedia
device configuration website.
137 TCP Both NetBIOS
Discovery
Optional This port allows the device to be resolved
without a DNS server present. This port is
enabled if the hostname is fewer than 15
characters.
138 UDP Both NetBIOS
Discovery
Optional This port allows the device to be resolved
without a DNS server present. This port is
enabled if the hostname is fewer than 15
characters.
41794 TCP Both Control System Required This port is used to control Crestron
Connected devices.
42891
42892
TCP Both Update Utility Required These ports are used to control firmware
updates and are used only with the batch
update application. These ports are not used
when updating the device with the web
interface.

14 •AirMedia Presentation Gateway Deployment Guide – DOC. 7693K
Device Upgrades
Single Device (Web Interface)
All AirMedia Presentation Gateways support firmware upgrades via their web
interfaces. Use the web interface to upload a single file containing the firmware.
Firmware upgrades may take 15 to 30 minutes to complete (depending on the device),
and should be performed only outside of normal operating hours.
Multiple Devices
The firmware of AirMedia 2.0 products such as AM-200, AM-300, DMPS3, and
CCS-UC-1 can be upgraded through Crestron XiO Cloud Service. For details, refer to the
Crestron XiO Cloud Service User Guide (Doc. 8214) at www.crestron.com/manuals.
Crestron provides an application for upgrading multiple AirMedia devices (AM-100 and
AM-101). The application reads room list files to simplify management. Devices can be
upgraded one at a time, or in a batch operation. To upgrade AirMedia devices, the user
needs to connect to an FTP server. The application provides an FTP server or AirMedia
can be configured to use an external FTP server. The application is available at
present.crestron.com.
Control
AirMedia Presentation Gateways have multiple control options depending on the model
and the specific needs of the room and overall facilities.
.AV Framework and Crestron XiO Cloud Service
AirMedia 2.0 Presentation Gateways come with .AV Framework functionality. .AV
Framework provides a web interface of options that define inputs, outputs and
connected devices standard behavior. Some of these options include the ability to add
Zūm space occupancy sensors and switches, 60-series TSW control panels, and controls
for the most commonly used room displays. Other behaviors, such as scheduling a
display device’s power-on and power-off times are also definable depending on the
specific product and its capabilities.
With Crestron XiO Cloud Service, AirMedia Presentation Gateways provision settings
such as network configuration across an enterprise. The settings are stored in the cloud
with the ability to monitor and control a worldwide enterprise. Crestron XiO Cloud
Service is also the central license management mechanism for devices such as DMPS3
and CCS-UC-1 which have transferrable AirMedia licenses and allow for seamless
upgrades.
NOTE: .AV Framework and Crestron XiO Cloud Service are not available on the AM-100
or AM-101.
Consult the product documentation for each AirMedia 2.0 device for instructions on how
to configure .AV Framework and Crestron XiO Cloud Service.

Deployment Guide – DOC. 7693K AirMedia Presentation Gateway •15
Crestron Connected
AirMedia devices can control any Crestron Connected compatible display. When
launching the application, a “power on” command is sent to the display, eliminating the
need for a remote control or the press of a power button.
To use the Crestron Connected feature, the user provides the display's IP address or IP
ID. When a user connects to the AirMedia device, a command is issued to turn on the
display. After the last user disconnects from the AirMedia device, a command is issued to
turn off the display.
For more information on Crestron Connected devices, refer to
https://www.crestron.com/en-US/Products/Crestron-Connected-Devices
Control System
The AM-100, AM-101, and DMPS3 can integrate with 3-Series® Crestron control systems
for complete room control. When a Crestron control system is used, lights, display,
HVAC, shading, and virtually any other device in the room can be controlled. The AM-200
and AM-300 have a join interface planned for a future firmware release.
Additionally, the control system can implement Simple Network Management Protocol
(SNMP) to integrate with existing IT management tools. The device parameters can be
set and monitored by a Crestron control system, as shown in the Device Parameters
table below.
Device Parameters
NAME ACCESS TYPE FUNCTION
Status Read Analog Reports the status of the device
Number of Users
Connected
Read Analog Indicates the number of users currently connected
Device Access Code Read Analog Sets the device access code
NOTE:
The input sets the current code and is only
valid when the device code is in Fixed mode
(configured through the device's web pages).
Projector Connected Read/Write Analog Reports the status of a connected projector
Valid Values:
0 = Not connected
1 = Connected
Status Text Read Serial Returns the status of the device as a string for display
Device Parameters Table (Type Column) Key
CRESTRON TYPE STANDARD TYPE
Digital Boolean
Analog 16-bit integer
Serial String (maximum length 255 bytes)
Crestron Fusion® software can also provide an alternative monitoring mechanism to
SNMP. For more information on Crestron Fusion software, refer to
www.crestron.com/en-US/Products/Featured-Solutions/Crestron-Fusion.

16 •AirMedia Presentation Gateway Deployment Guide – DOC. 7693K
Deploy AirMedia Sender Applications to PCs
While PC users can download the sender application for their operating system from an
AirMedia device, IT departments can also deploy the sender application to PCs across
the enterprise.
Windows
Enterprises require both flexibility and control of the installation options of any
application, particularly when mass deployment is required. The AirMedia Deployable
application Windows installer is a Microsoft® Software Installer (.msi) file that provides
the necessary means to control installations in such environments.
The AirMedia Windows Deployable Application is available at present.crestron.com or
from the corresponding AirMedia product page.
NOTE: A login for the Crestron website is required to access the deployable application
from the product page.
NOTE: The AirMedia deployable application does not automatically update itself. To
update the application, uninstall any previous version of the application and install the
latest version using the method below. An account with administrative privileges must
be used during installation, or correct installation will not occur.
The Windows installer can be run using either of the following methods:
•Through Microsoft Group Policy for mass deployment
•Through the Windows command line.
•Administrators can set up a Group Policy Object (GPO) to script the installation
to use the next time the user logs into their Windows system. The default
behavior of executing the .msi file without any command line options is to do the
following:
•Install the application in its default location (C:\Program Files
(x86)\Crestron\AirMediaV2)
•Install desktop and Start menu shortcut icons
•Start automatically
•End users installing the application for the first time without any options are
immediately presented with the connection information entry dialog after
installation.
To use the installer with command line options, the “msiexec” function must be used in
conjunction with the .msi file as specified below.
NOTE: If the .msi file is executed without using the msiexec application as shown, no
options will be respected at the command line, and the sender application will silently
install and present the connection window for entry of IP address or host names.