Sunrise Medical Switch-It CTRL+5 User manual

Switch-It CTRL+5
Owner ’s Manual
247780 Rev.E
®
®®

Switch-It CTRL+5 Owner’s Manual
247780 Rev. E 2
DISPOSAL AND RECYCLING INFORMATION
When this product reaches the end of its life, please take it to an approved
collection or recycling point designated by your local or state government.
This product is manufactured using a variety of materials. Your product
should not be disposed of as ordinary household waste.
You should dispose of your product properly, according to local laws and
regulations. Most materials that are used in the construction of this product
are fully recyclable.
The separate collection and recycling of your product at the time of disposal
will help conserve natural resources and ensure that it is disposed in a manner
that protects the environment.
Ensure you are the legal owner of the product prior to arranging for the
product disposal in accordance with the above recommendations.
SUNRISE MEDICAL LISTENS
Thank you for choosing a Switch-It product. We want to hear your questions
or comments about this manual, the safety and reliability of your product, and
the service you receive from your Sunrise Medical authorized dealer. Please
feel free to write or call us at the address and telephone number below:
Be sure to register your product, and let us know if you change your address.
This will allow us to keep you up to date with information about safety, new
products, and options to increase your use and enjoyment of this product.
You can also register your product at: www.SunriseMedical.com/register
FOR ANSWERS TO YOUR QUESTIONS
Your Sunrise Medical authorized dealer knows your wheelchair best, and can
answer most of your questions about system safety, use, and maintenance.
For future reference, please fi ll in the following:
Dealer: ______________________________________________________
Address: _____________________________________________________
Telephone: __________________________________________________
Serial #: ____________________ Date/Purchased: _______________
ADDITIONAL INFORMATION YOU SHOULD KNOW
No component of this chair was made with Natural Rubber Latex.
www.SunriseMedical.com/register
Dealer signature and stamp
If you are visually impaired,
this document can be
viewed in PDF format at
www.SunriseMedical.com
in North America:
SUNRISE MEDICAL (US) LLC
Customer Service Department
2842 N. Business Park Avenue
Fresno, CA 93727 USA
[phone]
[phone]
www.SunriseMedical.com
in United Kingdom:
SUNRISE MEDICAL LTD.
Sunrise Medical Ltd.
Thorns Road
Brierley Hill
West Midlands
DY5 2LD
England
Phone: [phone]
Fax: [phone]
www.SunriseMedical.co.uk

Switch-It CTRL+5 Owner’s Manual
247780 Rev. E3
NOTE: Check all parts for shipping damage. In case of damage DO NOT use. Contact Carrier/Sunrise Medical for further instructions.
WARNING
DO NOT install this equipment without fi rst reading and understanding this manual. If you are unable to understand the Warnings,
Cautions, and Instructions, contact a qualifi ed clinician or Sunrise Medical authorized dealer - otherwise injury or damage may occur.
WARNING
This device can be aff ected by Electro-Magnetic Interference (EMI) and Radio Frequency Interference (RFI). If you think the product has
undergone an EMI or RFI event, please contact your Sunrise Medical authorized dealer immediately.
1. Radio wave sources, such as radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and cellular phones can
aff ect powered control.
2. If unintended movement or brake release occurs, turn the power wheelchair OFF and do not operate until inspected, repaired, and/or
replaced.
3. If the chair acts in an erratic manner, turn the power wheelchair OFF and do not operate until inspected, repaired, and/or replaced.
4. If the joystick stem is damaged, it can cause the chair to operate erratically; turn the power wheelchair OFF and do not operate until
inspected, repaired, and/or replaced.
5. If any of the device cabling becomes frayed, cut, or disconnected in any way, turn the power OFF and do not operate until inspected,
repaired, and/or replaced.
General Warnings
WARNING!
1. Do not open or tamper with the CTRL+5 enclosure. Tampering could cause the internal circuit to fail.
2. Do not tamper with fasteners on the CTRL+5 unless performing routine maintenance.
3. Ensure mounting hardware is hand tight.
4. Check mounting hardware every month to ensure it is hand tight.
5. The wire harness from the CTRL+5 should not be loose or in the way of the seat functions. Ensure that wires are not pinched as the
power chair is actuated.
6. This product is intended for a single user.
7. Always use parts and/or accessories that have been recommended or approved by Sunrise Medical when servicing this chair.
8. Never pull on cables. This can result in wires breaking inside the connector or harness. To remove a plug or connector, always grasp
the plug or connector itself.
9. If a button on the CTRL+5 is accidentally pushed that function will become active.
10. Do not reuse any mounting hardware including fasteners.
11. Product labeling may fall off due to environment heat, sun exposure, or moisture. Contact your Sunrise Medical authorized dealer for a
new label if this occurs.
12. Ensure powerchair is off when not in use.
13. Ensure powerchair is off when operating a motor vehicle.
14. Ensure not to hit, lean on, or hang things from your CTRL+5.
15. Do not use your chair in a shower, pool, or other body of water.
16. Avoid excess moisture (for example, do not leave your device in a damp bathroom while taking a shower).
17. Dry your device immediately if it gets wet or damp, or if you use water to clean it.
18. Avoid contact with salt or salty conditions as this may cause damage to the device.

Switch-It CTRL+5 Owner’s Manual
247780 Rev. E 4
User information
Congratulations on choosing a Switch-It product. Sunrise
Medical’s high-quality mobility products are designed to enhance
independence and make your everyday life easier.
As a part of our ongoing product improvement initiative, Sunrise
Medical reserves the right to change specifi cations and design
without notice.
This user manual
This user manual will help you to use and maintain your product
safely.
Dealer: This owner’s manual must be given to the user of this
device.
Rider: Before using this device read this entire manual and save it
for future reference.
Safety Warnings
Safety: Temperature
WARNING!
1. If you do not use the CTRL+5, ensure that it is not exposed
to direct sunlight for lengthy periods of time. Certain parts of
the CTRL+5, such as the keypad, the cable, and the enclosure
can become hot or brittle if they have been exposed to full
sunlight for too long. This may cause burns to the skin or
render the CTRL+5 inoperable.
2. Extended sun exposure can result in product labels becoming
discolored, illegible, or falling off .
Safety: Electromagnetic radiation
CAUTION!
The standard version of your CTRL+5 device has been tested
on the applicable requirements with respect to electromagnetic
radiation (EMC requirements). In spite of these tests:
It cannot be excluded that electromagnetic radiation may have an
infl uence on the CTRL+5.
For example:
1. Mobile telephones.
2. Large scale medical apparatus.
3. Other sources of electromagnetic radiation.
It cannot be excluded that the CTRL+5 may interfere with
electromagnetic fi elds.
For example:
1. Shop doors.
2. Commercial and/or residential alarm systems.
3. Garage door openers.
If an EMC event occurs there may be unintended operation of
your device.
In the unlikely event that such problems do occur, we request that
you notify your Sunrise Medical authorized dealer immediately.
Safety: Choking hazard
DANGER!
This mobility aid uses small parts which under certain
circumstances may present a choking hazard to young children.
Safety: Assignable controls
WARNING!
It is possible to assign a function to an input control (buttons,
jacks) to your seating system. If controls have been assigned to
perform a dual or alternate function, ensure you know what each
control operates.
Please contact your Sunrise Medical authorized dealer or the
Sunrise Medical technical service department if you do not
receive this information. Failure to do so may result in product or
property damage and/or injury.
S M A R T T E C H N O L O G I E S

Switch-It CTRL+5 Owner’s Manual
247780 Rev. E5
Maintenance Tips
The wheelchair’s lifespan is dependant on it being well maintained.
For information concerning specifi c settings, maintenance, or
repair work, please contact your Sunrise Medical authorized
dealer.
Storage Tips:
WARNING!
1. Store your device in a clean, dry area. If you fail to do so,
parts may rust or corrode.
2. Before using your device, ensure it is in proper working
order.
3. If you store the device for more than three months, have it
inspected by a Sunrise Medical authorized dealer before use.
Cleaning and disinfecting:
1. The CTRL+5 should be wiped down once per week.
2. If a foreign substance is present wipe down with a slightly
damp (not wet) cloth.
3. Ensure that you dry all parts of the device prior to use.
4. Ensure you clean your device regularly. This will help you fi nd
loose or worn parts. If you fi nd loose, damaged, or worn
parts, replace before use.
CAUTION!
Ensure that you dry all parts of the device if it becomes wet or
damp, such as when cleaning, or if it is used in a wet or damp
environment.
CAUTION!
1. Do not use solvents, bleaches, abrasives. synthetic detergents,
wax polishes, or aerosols.
2. Disinfectants may be used in dilution as specifi ed by the
manufacturer.
3. Ensure surfaces are rinsed with clean water and dried
throughly.
Hygiene measures when being re-used:
Prior to the wheelchair being re-used, it must be carefully
prepared. All surfaces which come into contact with the user
must be treated with a disinfection spray.
To do this, you must use a disinfectant as authorised/
recommended in your country, for rapid alcohol-based
disinfection for medical products and medical devices, which must
be disinfected quickly.
Please be aware of the manufacturer’s instructions for the
disinfectant you are using.
In general, a complete disinfection cannot be guaranteed on
seams. We therefore recommend that you dispose of seat and
back slings to avoid micro-bacterial contamination with active
agents according to your local infection protection law.
Conditions For Safe Storage
• Products should be stored in a dry place: at 20 – 75% Relative
Humidity.
• Protect from direct sunlight and dust for long periods.
• Away from direct heat and at a temperature between 5°C
(40°F) to 40°C (104°F)
• Position and stack the packaged products according to the “this
side up” arrows on the packaging.
• If a package is high and narrow and therefore potentially
unstable, ensure it is well secured on the pallet or in the
racking, to prevent it from falling down.
• Do not stack anything on top of the packaged products when
the “do not stack” mark on the packaging is shown.
• Product should never be stored outside and subject to the
elements.
System Pre-check
Before each use perform the following:
1. Ensure powerchair is on and charged.
2. Ensure buttons are programmed to the desired intended
function.
3. To ensure buttons are programmed as intended, press each
button to verify functionality.
4. Ensure label above keypad matches the functionality of the
button.

Switch-It CTRL+5 Owner’s Manual
247780 Rev. E 6
A. Product Description
The Switch-It CTRL+5 is a switch box device that plugs into the PG Drives
R-Net system and allows for the set up of a maximum of ten diff erent functions
in ten discrete buttons (each switch is two buttons). The CTRL+5 switches are
pre-programmed from the factory to default values for the actuators on the
chairs. The Sunrise Medical patented Assignable Buttons option allows the button
assignments to be changed to any of the Assignable Buttons functions to best suit
each unique user. The system allows for having two standard CTRL+5 devices or
one standard CTRL+5 and one CTRL+5 with Remote Seating on the same power
wheelchair, if desired, for a total of up to 20 diff erent functions in twenty discrete
buttons.
The intended lifetime of this product is 5 years.
B. Technical Information
1. Control Type: Switched/Digital Power Wheelchair. Peripheral Function
Control.
2. Activation Type: Mechanical switch
3. Feedback: Activation of programmed power wheelchair functions (i.e. seat
functions).
4. Connector Type: R-net cable (male) to power wheelchair data-bus
connecting block
5. Dimensions: approximately 4.25-in (108 mm) W x 2.5-in (63.5 mm) H x
1.25-in (31.75 mm) D.
6. USB port on the CTRL+5 provides up to 2.0 Amps
C. Compatibility
1. Penny & Giles R-Net Electronics required. Power wheelchair must have
assignable buttons feature.
2. In order to use the Switch-It Remote Seating app with your powerchair you
must have the Remote Seating enabled CTRL+5 (Part Numbers 247375 and
247376) and a complex seating module (CxSM, with software version 5.0 or
greater).
D. Key Features
The user may choose from two diff erent CTRL+5 keypad versions: a fl at push
button version (Fig. 1), or a toggle version (Fig. 2).
Customizable access - patented Assignable Button (option) technology and
programming, with use of the power wheelchair dealer’s PC Programmer and
dongle, provide the user with direct access to up to 20 diff erent functions (10 per
CTRL+5).
The CTRL+5 may be mounted in several ways for convenient access to seat
function controls:
1. Armrest mount (cover picture).
2. Seat rail mount — mounts similar to seat control in automobiles (Fig. 3).
3. Back cane mount — for attendant control of powerchair peripherals (Fig. 4).
The CTRL+5 has a built-in USB port for charging or powering peripheral devices
(Fig. 5). The current is limited to 2.0 Amps, which is suffi cient to charge most
smartphones and tablets. The port is also on a pigtail so it can be moved from
one side to the other depending on how the user prefers to access it.
5
4
3
2
1

Switch-It CTRL+5 Owner’s Manual
247780 Rev. E7
E. Installation and Programming
Install the CTRL+5 in a location that is easy for the intended user to
access. Only a Sunrise Medical authorized dealer should install this
product.
Indicators
The behavior of the indicators is dependent on the seating module in the
system.
1. With an Intelligent Seating Module (ISM) the indicators (Fig. 6) will
all be green or yellow.
a. Yellow indicates a drive inhibit is ac!ve, and green indicates
there is no drive inhibit.
b. All white indicators means the module has not authen!cated
with the powerchair.
2. With a Complex Seating Module (CxSM) the indicators (Fig. 6) are
linked to the button below them.
a. When a bu"on is assigned to any other op!on but sea!ng,
the light will be solid white.
b. When a bu"on is assigned to a sea!ng Memory axis, and that
axis is running, the light will be blinking green.
c. When a bu"on is assigned to a sea!ng Memory axis and a
drive inhibit occurs, the LED will change to the drive inhibit
color once the axis is stopped.
d. When a bu"on is assigned to a sea!ng Memory axis other
than a Memory axis, the drive inhibit color change will
happen when the inhibit happens.
e. The LED color will be Red for a lockout drive inhibit.
f. When a bu"on is assigned to any sea!ng axis and no actuator
channel within that axis has called for a drive inhibit, the LED
color will be green.
Programming Assignable Buttons
1. Changing the assignable buttons of the CTRL+5 should only be done
by a Sunrise Medical authorized dealer.
2. Connect powerchair to PC Programmer using a Programming Dongle.
3. Read Chair into the programmer by clicking on the blue down arrow
in the toolbar, shown at right.
4. Open the Switch-It folder and the module you wish to change. Figure
7 shows Button 1 of module 1 is assigned to Speed Up and Speed
Down.
5. To change this, double click on the current assignment. In this case
you would double click on the “Speed Up” text. This brings up the
window as shown in Figure 8.
6. Now select the function you need that button to do by clicking the
checkbox, then click OK.
7. Continue this process until all buttons have the desired function.
8. Now click the upload button, shown at right.
9. Now power cycle the chair. Your new assignments are now updated.
Indicator Window
6
7
8

Switch-It CTRL+5 Owner’s Manual
247780 Rev. E 8
F. Troubleshooting
Issue: Powerchair hourglass shows on display and does not go
away.
Solution:
1. Turn chair off .
2. Unplug CTRL+5.
3. Plug in CTRL+5.
4. Turn chair on.
Issue: New button assignments are not loading on the device.
Solution:
1. Turn chair off .
2. Unplug CTRL+5.
3. Plug in CTRL+5.
4. Power cycle (turn off and turn back on) the chair and retry
button assignments to ensure they function as intended.
Issue: Control lights stay on when chair is off .
Solution:
1. Turn chair off .
2. Unplug CTRL+5.
3. Plug in CTRL+5.
4. Turn chair on.
If you have any questions please call your local Sunrise Medical
branch (contact details on the back page).
Different Configurations Offered
1. Press the toggle buttons outlined with a red “X” as pictured and the following buttons will be reassigned according to the following
tables.
The Seating Confi guration controls up to 5 diff erent seat functions.
The fi rst toggle switch is assigned to Axis 1 up and down. The
second toggle is assigned to Axis 2 all the way to Axis 5 according
to the table below.
The Access Confi guration controls 5 diff erent powerchair
peripherals including Profi les, Speeds, Lights, and Turn Indicators.
The Hybrid Confi guration controls a combination of 3 diff erent seat
functions, Axis 1, 2, and 3. This confi guration also controls the Lights
and Indicators.
X
X
X
X
XX
X X
X
X
X
X
2. To reset the CTRL+5 back to the memory positions that were assigned prior to the
above changes, complete the following step:
a. Hold down the two far bu!ons and then press the top bu!on in the fourth row
as shown at right. This will bring back the func"onality of the CTRL+5, before
the change.

Switch-It CTRL+5 Owner’s Manual
247780 Rev. E9
G. Warranty
Each Switch-It device is carefully inspected and tested to provide peak performance. Every Switch-It device is covered under a limited,
express warranty.
1. All electronic components are covered under warranty for twelve (12) months from the date of shipment, provided normal use,
unless modifi ed or damaged.
2. All mounting hardware is covered under warranty for twelve (12) months from the date of shipment, provided normal use, unless
modifi ed or damaged
3. All wearable items (covers, pads, etc.) are covered under warranty for three (3) months from the date of shipment, provided
normal use, unless modifi ed or damaged.
Warranty claims should be processed through the nearest Sunrise Medical authorized dealer. A Return Authorization number must be
obtained prior to returning the item for evaluation, along with details of the issue.
Items returned for warranty claim must be evaluated by Switch-It before warranty determination is made. Should a defect in materials or
workmanship occur during the warranty period, and the item has not been modifi ed or damaged, Switch-It will, at its option, rework or
replace it without charge.
Except for express warranties made herein, all other warranties, including implied warranties of merchantability and warranties of fi tness
for a particular purpose are excluded. There is no implied warranty beyond what is contained herein. Remedies for breach of express
warranties herein are limited to rework or replacement of the goods. In no event shall damages for breach of any warranty include any
consequential damages or exceed the cost of non-conforming goods sold.
Sunrise Medical Limited
Thorns Road, Brierley Hill
West Midlands, DY5 2LD
UNITED KINGDOM
Type: Product Name/
SKU Number
This symbol means
Medical Device
Serial Number Manufacturer’s
address
XXXX-XX-XX
Date of
Manufacture
European
Authorised
Representative
CE Mark UK Responsible
Person
UKCA Mark
Swiss
Representative’s
address
Consult
instructions for
use
Importer’s address
SAMPLE
Sunrise Medical (US) LLC
2842 Business Park Ave,
Fresno, CA 93727
YYYY-MM-DD
MP-#####
SN
MD
Sunrise Medical GmbH
Kahlbachring 2-4
69254 Malsch-HD / Germany
Type: MicroPilot
Alternate
Control
EC REP
The management system of SUNRISE MEDICAL is certified to EN ISO 13485
and ISO 14001.
We at SUNRISE MEDICAL have been awarded the ISO-13485 certificate,
which affirms the quality of our products at every stage, from R & D to pro-
duction. This product meets the requirements in accordance with EU and UK
regulations. Options or accessories shown are available at extra cost.
The varieties of fitting variants, as well as the modular design, mean that it can
be used by those who cannot walk or have limited mobility because of:
- Paralysis - Loss of extremity (leg amputation)
- Extremity defect deformity - Joint contractures/joint injuries
- Illnesses such as heart and circulation deficiencies, disturbance of equilibrium
or cachexia as well as for elderly people who still have strength in the upper
body.
The wheelchair shall not be used in case of:
- Perception disorder - Imbalance - Seating disability
NOTE: General user advice. Not following these instructions may result in
physical injury, damage to the product or damage to the environment!
Notice to the user and/or patient: any serious incident that has occurred
in relation to the device should be reported to the manufacturer and the
competent authority of the Member State in which the user and/or patient is
established.
As the manufacturer, SUNRISE MEDICAL, declares that this
product conforms to the Medical Device Regulation (2017/745).
As the manufacturer, SUNRISE MEDICAL, declares that the product
conforms to the UK Medical Devices Regulation 2002 No. 618.
B4Me special adaptations
Sunrise Medical strongly recommends that in order to ensure that your B4Me
product operates, and performs as intended by the manufacturer; all the user
information supplied with your B4Me product is read and understood, before
the product is first used. Sunrise Medical also recommends that the user
information is not discarded after reading it, but it is kept safely stored for
future reference.
Medical Device Combinations
It may be possible to combine this Medical device with one or more other
Medical Device or other product. Information on which combinations are
possible can be found at www.Sunrisemedical.co.uk. All combinations
listed have been validated to meet the General Safety and Performance
Requirements, section 14.1 of the Medical Device Regulation 2017/745.
Guidance on the combination, such as mounting, can be found at www.
SunriseMedical.co.uk.
CTRL+5

247780 Rev. E 10

247780 Rev. E11

EC REP
©2023 Sunrise Medical (US) LLC
247780 Rev.E
Website Address:
Order[email protected]
EU
CH UK
Sunrise Medical GmbH
Kahlbachring 2-4
69254 Malsch/Heidelberg
Deutschland
Tel.: [phone]
Fax: [phone]
www.SunriseMedical.de
Sunrise Medical Ltd.
Thorns Road
Brierley Hill
West Midlands
DY5 2LD
England
Phone: [phone]
Fax: [phone]
www.SunriseMedical.co.uk
Sunrise Medical S.L.
Polígono Bakiola, 41
48498 Arrankudiaga – Vizcaya
España
Tel.: [phone]
Fax: [phone]
www.SunriseMedical.es
Sunrise Medical Poland
Sp. z o.o.
ul. Elektronowa 6,
94-103 Łódź
Polska
Telefon: + 48 42 275 83 38
Fax: + 48 42 209 35 23
E-mail: [email protected]
www.Sunrise-Medical.pl
Sunrise Medical B.V.
Groningenhaven 18-20
3433 PE NIEUWEGEIN
The Netherlands
T: +31 (0)30 – 60 82 100
F: +31 (0)30 – 60 55 880
E: inf[email protected]
www.SunriseMedical.nl
Sunrise Medical HCM B.V.
Vossenbeemd 104
5705 CL Helmond
The Netherlands
T: [phone]
E: customer[email protected]
www.SunriseMedical.nl
www.SunriseMedical.eu
(International)
Sunrise Medical S.A.S
ZAC de la Vrillonnerie
17 Rue Mickaël Faraday
37170 Chambray-Lès-Tours
Tel : + 33 (0) 2 47 55 44 00
Email: inf[email protected]
www.sunrisemedical.fr
Sunrise Medical S.r.l.
Via Riva, 20 – Montale
29122 Piacenza
Italia
Tel.: [phone]
Fax: [phone]
www.SunriseMedical.it
Sunrise Medical AG
Erlenauweg 17
CH-3110 Münsingen
Schweiz/Suisse/Svizzera
Fon [phone]
Fax [phone]
www.SunriseMedical.ch
Sunrise Medical AS
Delitoppen 3
1540 Vestby
Norge
Telefon: [phone]
Faks: [phone]
[email protected]
www.SunriseMedical.no
Sunrise Medical AB
Neongatan 5
431 53 Mölndal
Sweden
Tel: [phone]
[email protected]
www.SunriseMedical.se
MEDICCO s.r.o.
H – Park, Heršpická 1013/11d,
625 00 Brno
Czech Republic
Tel.: [phone]
Fax: [phone]
www.medicco.cz
inf[email protected]
Bezplatná linka 800 900 809
Sunrise Medical Aps
Mårkærvej 5-9
2630 Taastrup
Denmark
[phone]
inf[email protected]
Sunrisemedical.dk
Sunrise Medical Pty. Ltd.
11 Daniel Street, Wetherill Park,
NSW 2164,
Australia
Phone: [phone],
Orders Fax: [phone],
Admin Fax: [phone].
Australia
www.sunrisemedical.com.au
Sunrise Medical (US) LLC
North American Headquarters
2842 N. Business Park Avenue
Fresno, CA, 93727, USA
[phone]
[phone]
www.SunriseMedical.com