Surveon CAM42xx Series User manual

CAM42xx Series
User Manual
Release 1.1

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All Rights Reserved © Surveon Technology 2013
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” and “EMR”are trademarks of Surveon Technology
Inc.
Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
Linux is a trademark of Linux Torvalds.
Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.

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Revision History
Ver Version
Description
Date
1.0
Initial release
November 2013
1.1
Add new controller icons
December 2013

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Table of Contents
Copyright Statement .........................................................................2
Revision History ...............................................................................3
Table of Contents .............................................................................4
Safety Precautions ............................................................................8
Device Site Recommendations..............................................................8
Chapter 1. Product Overview...............................................................9
1.1. Network Camera Introduction .....................................................9
1.2. Features and Benefits ............................................................. 10
1.3. Technical Specifications .......................................................... 12
Model List for CAM42XX Series ....................................................... 12
Specifications for CAM42XX Series................................................... 13
Chapter 2. Hardware Overview .......................................................... 17
2.1. Overview............................................................................. 17
Front View for4221..................................................................... 17
Front View for4211..................................................................... 17
Rear View ............................................................................... 18
Camera Internals (CAM4221) ......................................................... 18
Camera Internals (CAM4211) ......................................................... 19
2.2. Dimensions .......................................................................... 20
CAM4221/4211.......................................................................... 20
2.3. Functions ............................................................................ 21
2.4. Hardware Installation ............................................................. 22
2.5. Adjustment .......................................................................... 24
2.5.1. 3-axis Gimbal Mechanism: .................................................... 24
2.5.2. Focus Adjuster and Field of View Adjuster (for CAM4221 only): ....... 24
2.6. Wiring ................................................................................ 25
2.7. Reattachment....................................................................... 27
2.8. Camera Deployment ............................................................... 28
2.9. Before You Start.................................................................... 29

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Chapter 3. Connecting to the Network Camera....................................... 30
3.1. Connecting with a Web Browser ................................................ 31
Obtaining IP address through the IP Utility......................................... 31
Connecting to the Network Camera ................................................. 32
Logging into the System............................................................... 32
Installing ActiveX Components in Internet Explorer .............................. 33
Logging Out of the System ............................................................ 34
Using the Help Interface .............................................................. 34
3.2. Connecting with an RTSP Player ................................................ 35
Chapter 4. Configuration through the Web Interface................................ 36
4.1. Interface Layout.................................................................... 38
Control Descriptions ................................................................... 39
4.2. Settings............................................................................... 42
General .................................................................................. 42
Basic Settings ...................................................................... 42
User Account....................................................................... 44
Date & Time ....................................................................... 47
Network ................................................................................. 49
Network Configuration ........................................................... 49
Port Settings ....................................................................... 51
UpnP ................................................................................ 52
Wifi Setting......................................................................... 53
Video & Audio Settings ................................................................ 55
Basic Settings ...................................................................... 55
Image Appearance Settings ...................................................... 56
Video Streams ..................................................................... 60
Audio Settings ..................................................................... 62
PTZ ....................................................................................... 63
Recording................................................................................ 63
Recording Basic Settings ......................................................... 63
Recorded File Management ...................................................... 63

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Event Notification...................................................................... 64
Event Server ....................................................................... 64
Motion Detection .................................................................. 66
DI & DO ............................................................................. 68
Event Settings ..................................................................... 70
System ................................................................................... 76
MicroSD Card Management....................................................... 76
System Status ...................................................................... 76
System Log ......................................................................... 78
Firmware Upgrade ................................................................ 79
Emergency Recovery Procedure................................................. 79
Resetting to Factory Default Settings .......................................... 80
Export/Import & Reboot ......................................................... 81
Chapter 5. Configuration through the IP Utility ...................................... 82
5.1. Overview............................................................................. 84
5.2. Installing the IP Utility ............................................................ 84
5.3. IP Utility Basics ..................................................................... 86
Starting the IP Utility .................................................................. 86
IP Utility Main Screen.................................................................. 86
Exiting the IP Utility ................................................................... 87
5.4. Camera Actions ..................................................................... 88
Search.................................................................................... 88
Login ..................................................................................... 89
Properties ............................................................................... 91
Delete from Tool ....................................................................... 93
Select All ................................................................................ 94
Rebooting Camera ..................................................................... 95
Set IP..................................................................................... 96
Link to Camera Web Interface ....................................................... 98
Link to Camera .................................................................... 98
Link to Camera User Manager ................................................... 99

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5.5. Camera Group Actions........................................................... 100
Add Group .............................................................................. 100
Delete Group........................................................................... 102
Rename Group......................................................................... 103
Move to Group ......................................................................... 105
Copy to Group ......................................................................... 107
5.6. Configuration Settings........................................................... 109
Download Configuration.............................................................. 110
Update Configuration................................................................. 111
5.7. Firmware Actions ................................................................ 112
Update Firmware...................................................................... 112
5.8. Focus Tool ......................................................................... 114

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Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
Device Site Recommendations
The device should be installed according to specifications. This device should
be operated at a site that is:
Clean, dry, and free of excessive airborne particles.
Well-ventilated and away from heat sources such as direct sunlight
and radiators.
Clear of vibration or physical shock.
Away from strong electromagnetic fields produced by other devices.
Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.
Available with sufficient space behind the device for cabling.

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Chapter 1. Product Overview
1.1. Network Camera Introduction
CAM42XX series are professional network cameras that use Internet Protocol (IP) to
transmit video streams and control signals over networks. Capable of operating
over both LANs and WANs, they provide a complete budget-conscious remote
surveillance solution that are ultra clear and highly integrated. CAM42XX series
combine a user-friendly interface and simplified installation with a powerful
feature set to provide users an easy upgrade path to new digital surveillance
system in a virtual environment. These highlights make CAM42XX series ideal
choices for environments that require remote surveillance or video transmission.

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1.2. Features and Benefits
42XX series IP camera is a cutting-edge digital video transmission device. It can
compress and transmit real-time images of outstanding quality using a
reasonable amount of bandwidth through a standard TCP/IP network. The
following features make this IP camera an outstanding choice when building an
intelligent IP surveillance system:
High Video Quality
High image quality is essential in security surveillance applications. It is
important to be able to clearly capture an incident in progress and
identify persons or objects involved. A network camera gives exceptional
video quality, even greater than that of traditional analog cameras, which
means that more detail or larger areas can be covered.
H.264/MPEG-4/MJPEG Compression
Motion JPEG, MPEG-4, and H.264 (also known as MPEG-4 Part 10/AVC),
each employ different techniques to reduce the amount of data
transferred and stored in a network video system. Network cameras that
support multiple compression standards are ideal for maximum flexibility
and integration possibilities.

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Dual Streaming
Dual-stream design enables simultaneous support of real-time video
monitoring, video recording, or mobile viewing applications which require
different resolutions, compression formats and frame rates.
Tampering Detection
This is an intelligent video analytics application available only in selected
network cameras in the market. When a camera is manipulated in any way
(e.g. accidental redirection, blocking, defocusing, spray-painted, covered
or damaged), it can automatically trigger recording and alert notifications.
Power-over-Ethernet
The built-in Power-over-Ethernet support reduces cabling and installation
costs, and enables users to consolidate power facilities for higher
reliability. With PoE, a camera can still operate in the event of a power
failure if it is connected to a centralized backup power with an
Uninterruptible Power Supply.

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1.3. Technical Specifications
Model List for CAM42XX Series
CAM42XX Series
CAM4221
CAM4211
Megapixel 3-Axis D/N
IP Fixed Dome
Megapixel 3-Axis D/N
IP Fixed Dome

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Specifications for CAM42XX Series
Specifications
Model Name
CAM4211
CAM4221
General
Description
Megapixel 3-Axis D/N
IP Fixed Dome
Megapixel 3-Axis D/N
IP Fixed Dome
Image Sensor
1/4" megapixel
progressive scan CMOS
1/4" megapixel progressive
scan CMOS
Lens
f2.8 mm, F1.8
f2.8-12 mm varifocal lens,
F1.4
SNR
48dB
48dB
WDR
Yes
Yes
Day/Night ICR
Yes
Yes
IR LED
Yes (10M)
N/A
Min Illumination
0.01 Lux @ F1.8 (B/W)
0.1 Lux @ F1.8 (Color)
0.01 Lux @ F1.4 (B/W)
0.1 Lux @ F1.4 (Color)
Iris Control
Fixed
Fixed
Shutter Time
1/2 ~ 1/50,000 s
1/2 ~ 1/50,000 s
Viewing Angle
Diagonal: 92°°
Horizontal: 79°°
Vertical: 49°
Diagonal: 87.6°~27.8°
Horizontal: 73°~23.4°
Vertical: 44.8°~14.8°
Camera Angle
Adjustment
Pan 0º ~340º
Tilt 20º ~90º
Rotate ±170º
Pan 0º ~340º
Tilt 20º ~90º
Rotate ±110º
Pan/Tilt/Zoom
Functionalities
N/A
N/A
Video
Video
Compression
H.264/MJPEG
H.264/MJPEG
Resolution
Up to 1280 x 800
Up to 1280 x 800

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Frame Rate
30 fps at WXGA (1280 x
800)
30 fps at HD720 (1280 x
720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x
240)
30 fps at WXGA (1280 x 800)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Stream
Dual stream at H.264 and
MJPEG simultaneously
Dual stream at H.264 and
MJPEG simultaneously
Bit Rate
64K ~ 10Mbps, VBR, CBR,
controller frame rate and
quality
64K ~ 10Mbps, VBR, CBR,
controller frame rate and
quality
Video Control
AGC (Auto Gain Control),
AWB (Auto White
Balance), AES (Auto
Electronic Shutter),
image adjustment
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic
Shutter), image adjustment
Intelligent
Video
Motion detection,
tampering detection
(blocked, redirected,
defocused, or spray-
painted)
Motion detection, tampering
detection (blocked,
redirected, defocused, or
spray-painted)
Video Jack
N/A
N/A
Audio
Built-in MIC
Yes
Yes
Audio
Compression
16KHz, ADPCM/G.711
16KHz, ADPCM/G.711
Audio Input
3.5mm phone jack
(optional)
3.5mm phone jack (optional)
Audio Output
3.5mm phone jack
(optional)
3.5mm phone jack (optional)
I/O and Event
Management
Alarm In
1, terminal block
(optional)
1, terminal block (optional)

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Alarm Out
1, terminal block
(optional)
1, terminal block (optional)
Video Buffer
5 second pre-alarm, 5
second post-alarm
5 second pre-alarm, 5 second
post-alarm
Event Action
Send snapshot or video
clip by FTP or email,
record to NAS, record to
local storage, trigger DO
Send snapshot or video clip
by FTP or email, record to
NAS, record to local storage,
trigger DO
Network
Supported
Protocols
IPv4, ARP, TCP, UDP,
ICMP, IGMP, DHCP, NTP,
DDNS, SMTP, FTP, HTTP,
CIFS, PPPoE, UPnP, RTP,
RTSP, RTCP, 3GPP, ONVIF
IPv4, ARP, TCP, UDP, ICMP,
IGMP, DHCP, NTP, DDNS,
SMTP, FTP, HTTP, CIFS,
PPPoE, UPnP, RTP, RTSP,
RTCP, 3GPP, ONVIF
Ethernet
10/100 Base-T / RJ45
10/100 Base-T / RJ45
System
Local Storage
microSD/SDHC x 1
(Class 4/Class 6 only)
microSD/SDHC x 1
(Class 4/Class 6 only)
RS-485
N/A
N/A
USB
N/A
N/A
SDK
Surveon SDK 2.0
Surveon SDK 2.0
Viewing System
OS
Microsoft Windows
XP/Vista/7
Microsoft Windows
XP/Vista/7
Browser
Microsoft IE 6.0 or above
Microsoft IE 6.0 or above
Software
Surveon VMS 2.5
Surveon VMS 2.5
General
Temperature
Operation: -10°C ~ 50°C
(14°F~122°F)
Operation: -10°C ~ 50°C
(14°F~122°F)
Humidity
5 to 90%
5 to 90%
Power
12VDC 1.5A；PoE (IEEE
802.3af) with Class 3
12VDC 1.5A；PoE (IEEE
802.3af) with Class 3
Power
Consumption
Max. 7W
Max. 5W
Dimension
ø110mm x 100mm (H)
ø110mm x 100mm (H)

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Weight
Net: 345g
Gross: 585g
Net: 345g
Gross: 585g
Certification
Safety: LVD
EMC: FCC, CE
Safety: LVD
EMC: FCC, CE

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Chapter 2. Hardware Overview
2.1. Overview
Front View for4221
Front View for4211

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Rear View
Camera Internals (CAM4221)

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Camera Internals (CAM4211)

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2.2. Dimensions
CAM4221/4211
Unit: mm (Ø )