Suzohapp World Key User manual

EN
W
Wo or rl ld d K Ke ey y
W
Wo or rl ld d K Ke ey y L Li it te e
W
Wo or rl ld d K Ke ey y M Mo ov ve e
Mifare Cashless System
Operating Manual
Cod. DMCWK00001.4EN Rev. 1.4 29 – 06 - 2015

EN
GUIDE TO THE SYMBOLS IN THE M NU L
The following symbols are used in this manual
in order to facilitate its understanding.
Important information
Read carefully before use
Warning!

World Key World Key Lite World Key Move – Operating Manual
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World Key World Key Lite World Key Move – Operating Manual
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World Key, World Key Lite and World Key Move CPUs, t e UNICO and UNICO
AUDIT software, t e Moon, Sky and Galaxy reading eads were designed and
produced by RFTec SRL, a company partner of Comesterogroup, specialized
in t e development of products wit Mifare cas less tec nology.

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S FETY INFORM TION
T is mac ine is equipped wit safety devices in order to prevent damage due to s ort
circuits and fire.
T ese devices must not be bypassed, removed or disabled for
any reason.
If t e devices must be disabled to carry out maintenance or
servicing, operate on t e appliance only w en t e power supply
as been switc ed off.
T e safety devices ave been constructed in compliance wit
existing regulations.
We recommend t e operator to periodically c eck t eir correct
operation.
Risks deriving from using the machine
If maintained in good operating conditions and installed correctly (according to t e
instructions of t is manual), t e mac ine does not pose any danger for t e operator.
Electrical azards: direct contacts during connection to t e main
power supply.
Operations carried out by a qualified tec nician.
Hazards during machine installation and setup
Follow t e mac ine installation instructions below so t at risks for people and property
are minimal.
Electrical azards:
direct contacts during connection to t e main
power supply. Operations carried out by a qualified tec nician.
Caution:
•Make sure t at t e distribution line is sized according to t e power supply used
by t e mac ine.

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•Connect t e system to ground before connecting t e mac ine and t e
accessories.
•Connect t e device to SELV type circuits.
Hazards during machine maintenance
Electrical azards: direct contact wit live parts wit in t e
electrical cabinet.
Operations carried out by a qualified tec nician.
Caution:
•Service t e mac ine only after t e main power supply as been switc ed off.
Hazards linked with battery replacement
Explosion azard s ould t e battery supplied wit t e appliance
be replaced wit anot er battery w ic is incompatible.
Caution:
•T e battery installed in t e device as been dimensioned to last as long as t e
appliance. If t e battery presents any problems, do not try to replace it but
contact t e Comesterogroup after-sale service.

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GENER L W RR NTY
Please read t e following carefully in order to understand t e general warranty
conditions for t is product.
ART. 1 - Scope of application
T ese general terms and conditions s all apply to all t e goods and services provided
by our company. Placed orders s all imply t e full and unconditional acceptance of
t ese general terms and conditions of sale. T e contract of sale s all be considered
perfected w en t e Purc aser receives t e order confirmation from t e Seller.
ART. 2 - Electromagnetic compatibility and safety
Our company certifies t at t e supplied goods comply wit t e standards concerning
electromagnetic compatibility and safety; mandatory declarations are indicated in
detail in t e plates and labels affixed on t e products and in t e tec nical
documentation attac ed or available at our premises. T e recipients of t e supply
undertake to use or market t e supplied goods, ensuring t e integrity, completeness
and usability of suc information.
ART. 3 – Warranty
Except in cases w ere t e mandatory provisions in Leg. Decree No. 206/2005
(“Consumer Code”) or in ot er relevant laws are to be applied, t e goods and services
are supplied under warranty by our company for a period of 12 mont s. T is period
starts from t e date of purc ase of t e product. T e warranty is exclusively limited to
t e normal operation of t e goods supplied and to t e result of t e service provided.
T e warranty exclusively involves t e repairs or replacement of t e goods. Restoration
of t e goods to t eir normal operative state s all be carried out in our factory.
Alt oug not provided for ere, Art. 1512 CC is also applicable in terms of revocation
and limitation.
Our company s all not be liable in any way for operation of goods supplied in
environmental conditions or tec nical conditions ot er t an t ose establis ed by our
specifications, usually set out in t e tec nical documentation. Any liability for direct or
indirect damage not deriving from a malfunction is expressly excluded.
T e warranty is void and null if t e purc aser is insolvent in paying t e establis ed
price.
T e warranty does not apply in t e following cases:
1. lack of or improper maintenance, even if carried out by qualified personnel;
2. repairs or alterations made by t e purc aser on is unilateral initiative;
3. inadequate or irregular voltage in t e power lines, insufficient flow rate and
abnormal electrical systems;
4. corrosive action of detergents;
5. poor or non-functioning software or ardware or loss of data recorded by t e
purc aser as a result of storms, lig tning, ig temperature or voltage variations of
t e electric current, eart quakes, fire, etc.;
6. wit reference to all t e electrical components and mec anical plastic moving parts
subject to normal wear, w ic must be replaced during routine maintenance;

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7. w ere t e products ave been used in conjunction wit or incorporated into
equipment or materials w ose specifications ave not been approved in writing by
t e selling company;
8. tampering wit t e label s owing t e serial number of t e mac ine;
9. fault or breakage due to transport, acts of vandalism, natural calamities or wilful
damage;
10. wrong or bad installation of t e product;
11. carelessness, negligence or lack of skill in using t e product;
12. failure to comply wit t e operating instructions in t e tec nical manual;
13. interventions for alleged defects or casual c ecks;
14. repairs carried out wit out our aut orization.
Malfunctioning of t e mac ine due to t e software not being upgraded is not
considered a defect. Comesterogroup is not obliged in any way to upgrade t e
software free of c arge or upgrade t e mec anical components w ic may be
necessary due to new coins or banknotes being introduced by t e Italian and
European aut orities, w en repairing a product t at is covered by t e warranty.
However, suc upgrades could still be requested from Comesterogroup and t e
company is obliged to send a quotation to t e customer prior to intervention.
Any repair or tampering carried out on t e supplied goods by subjects w o are not
aut orized by us will render t e warranty null and void.
We declare to ave carefully considered, to t e best of our knowledge and
manufacturing practices, t e issue related to preventing t e goods supplied from
being violated by persons w o intentionally intend to alter t eir operation. However,
we s all no assume any liability for illegal conduct or damage t at may result
fraudulent use of t e goods supplied. All required repairs not covered by t e warranty
must be paid for and t e Comesterogroup price list s all apply w ose updates are
regularly communicated.
ART. 4 – Limitation of Liability
Notwit standing t e ypot eses in art. 1229 of t e Italian Civil Code and
notwit standing t e mandatory provisions of law, for every damage caused directly or
indirectly by failures or delays of t e Seller or by t e purc ased products to objects or
persons, including but not limited to lost profits and damage to t e corporate image,
t e compensation payable by t e Seller s all not exceed, in any case, 10% of t e
amount paid by t e Purc aser for t e product t at caused t e damage.
ART. 5 – Delivery
T e goods subject of t e supply are considered delivered at t e time and in t e place
t ey are passed on to t e carrier; t erefore, our company s all not be eld liable for
total or partial s ortages, damage or delays related to transport. Upon delivery, t e
recipient must duly note any errors or damage on t e bill of lading. T e Purc aser's
refusal to accept or collect all or part of t e ordered goods does not suspend
obligation to pay. T e terms of delivery indicated in t e order confirmation allow for a
grace period of 60 days. Upon delivery, t e Purc aser must carry out a complete
tec nical verification of t e quality and functionality of t e product wit in eig t days. If

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not, t e product s all be considered accepted wit out reservations or objections by
t e Purc aser.
ART. 6 - Retention of Title
T e supplied goods s all remain t e property of our company until full payment of t e
price as been made. In t e event of termination of t e contract for non-payment, t e
Seller is entitled to claim t e unpaid items eld by t e Purc aser, w ic must be
returned at t e Purc aser's expense. All sums already paid will be retained by t e
seller as compensation and penalty.
ART. 7 – Terms of payment
Invoices must be paid in accordance wit t e agreements and wit in t e deadline
specified on t e invoice. Any delay in payment will automatically result, wit out t e
need of formal notice, t e application of interest at t e rate stipulated in Legislative
Decree no. 231 of 9.10.2002, unless agreed ot erwise. If t e purc aser delays, eac
benefit in t e terms and conditions t at may ave been granted s all be deemed null
and void and t e seller may demand immediate payment of all outstanding amounts
as well as of additional orders on receipt of t e goods.
ART. 8 – Returns
Return of faulty goods or of goods requiring our assistance must be expressly
aut orised by us. T erefore, we reserve t e rig t to reject t e return or ask you to
return t e good to anot er destination ot er t an our eadquarters. We s all be liable
for t e goods only w en it will be delivered to t e indicated address.
ART. 9 - Applicable law and court of jurisdiction
T e supplies regulated by t ese general terms and conditions are governed by Italian
law. Any dispute s all be resolved by t e Court of Milan.
Dear customer,
Thank you for choosing a Comesterogroup product; by follo ing the instructions of
this manual carefully you ill be able to appreciate and be satisfied by its quality.
Please read the operation and maintenance instructions carefully, in compliance ith
the safety provisions, before using the machine and store this manual for future
reference.

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Summary
Summary...................................................................................................................................... 12
1. In roduc ion ............................................................................................................................. 14
2. Presen a ion ............................................................................................................................ 14
3. Warnings.................................................................................................................................. 15
4. Unpacking................................................................................................................................15
4.1 Reception of packaged product ...........................................................................................................................15
4.2 Handling ................................................................................................................................................................. 15
5 Appliance iden ifica ion ........................................................................................................... 16
5.1 Identification plate................................................................................................................................................. 16
5.2 Description of the parts.........................................................................................................................................17
5.3 Accessories............................................................................................................................................................17
5.3.1 Display.............................................................................................................................................. 17
5.3.2 Cables .............................................................................................................................................. 18
5.3.3 Boards ............................................................................................................................................. 19
5.3.4 Software ........................................................................................................................................... 19
5.3.5 Keys, cards, tags, stickers and related accessories.......................................................................... 19
5.3.6 Ot er accessories............................................................................................................................. 20
6 Ins alla ion and Connec ions ................................................................................................... 21
6.1. Installation of orld Key/ orld Key Lite/ orld Key Move CPU ......................................................................21
6.2. Installing the reading heads ................................................................................................................................ 22
6.2.1 Installing t e Moon reading ead ...................................................................................................... 22
6.2.2 Installing t e Moon reading ead wit frame..................................................................................... 23
6.2.3 Installing t e Galaxy reading ead .................................................................................................... 24
6.2.4 Installing t e Sky reading ead ......................................................................................................... 24
6.3. Display installation............................................................................................................................................... 25
6.4. Installation of accessories................................................................................................................................... 26
6.4.1 Installing KPM board ........................................................................................................................ 26
6.4.2 Installing KPD board ......................................................................................................................... 27
6.4.3 Installing RM 925 board.................................................................................................................... 28
6.5 Connections........................................................................................................................................................... 29
6.5.1 World Key and World Key Move CPU connections........................................................................... 29
6.5.2 World Key Lite CPU connections...................................................................................................... 32
6.5.3 KPD board connections ................................................................................................................... 33
6.5.4 KPM board connections ................................................................................................................... 34
6.5.5 RM925 board connections ............................................................................................................... 35
7. LED Signals.............................................................................................................................. 36
8. Programming and da a collec ion ..........................................................................................37
8.1 Programming ......................................................................................................................................................... 37
8.1.1 Safety codes .................................................................................................................................... 37
8.1.2 Programming wit UNICO software.................................................................................................. 37
8.1.3 Programming Key............................................................................................................................. 37
8.1.4 Clone Programming Key................................................................................................................... 38
8.1.5 Firmware update .............................................................................................................................. 38
8.2 Data collection ....................................................................................................................................................... 38
8.2.1 Audit Key.......................................................................................................................................... 38
8.2.2 PC wit UNICO & UNICO AUDIT Program........................................................................................ 38
8.2.3 IrDa Interface .................................................................................................................................... 38
9. Care and Main enance ............................................................................................................ 39

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9.1 External maintenance and cleaning..................................................................................................................... 39
10. Technical Assis ance ............................................................................................................ 39
11. Technical Da a....................................................................................................................... 40
11.1 Technical Specifications – CPU .........................................................................................................................40
11.2 Technical specifications - reading heads.......................................................................................................... 41
12. Was e disposal ...................................................................................................................... 42
12.1 Putting device out of service and waste disposal............................................................................................ 42

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1. In roduc ion
T is manual and its annexes provide all information needed to install and operate t e
product and all its parts and its correct maintenance.
T e information in t is manual can c ange wit out notice and is not binding for
Comesterogroup. T e information in t is manual as been collected and verified wit
utmost care; owever Comesterogroup cannot be eld liable for any claim deriving
from using t e manual.
Please refer to our website at www.comesterogroup.com to download t e latest
version of t is manual.
W en not specified ot erwise, all references to companies, names, contacts and
addresses used in t e examples are purely fictional and ave t e aim of illustrating t e
operation of t e product.
It is pro ibited to reproduce t is document, even partially, in any form wit out express
aut orization by Comesterogroup.
2. Presen a ion
T e new World Key/World Key Lite/World Key Move cas less/contactless system
uses t e Mifare® (standard, Plus, DesFire, NFC) tec nology platform to ensure ig
safety standards and management of multiple applications.
Security in transferring data is ensured by t e combination of t e proprietary
encryption Mifare® and RFTec TDES (Triple Data Encryption Standard).
T e possibility of managing multiple applications is due to t e capability of t e system
of interfacing wit a wide range of devices:
-Devices w ic use t e Executive protocol.
-Devices w ic use t e MDB and BDV protocol.
-Comestero KPD and KPM boards.
-Parallel interface integrated in Word Key Par.
-Set up for integration of Et ernet, RS485, CAN BUS and ccTalk interfaces.
Executive, MDB and BDV protocols cover t e most devices in t e vending mac ine
industry, w ile KPD, KPM and Word Key Par boards are intended to interface
electromec anical devices for service dispensers.
T e system also allows various sale or identification applications to be managed
(access to different services also of different managers), storing t em on a single RFID
support (card/key/tag).
Finally, World Key allows you to use all types of electronic wallets for payment (cards,
keys and any ot er form of RFID tag/transponder in MIFARE standard) in order to
meet all needs and different use experiences of t e end users. T e type of
products/services t e customer can access can also be specified for eac
card/key/tag.

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3. Warnings
Read t is manual carefully before use.
Knowledge of t e information and instructions of t is manual is
fundamental to use t e product correctly.
C eck upon receipt t at t e package and t e product ave not
been damaged during transport.
Take care wit t e electrical connections. Faults due to failure to follow t e warnings
of t is publication are not covered by warranty.
Significant situations t at need to be followed strictly are signalled by specific symbols
in t is manual.
4. Unpacking
4.1 Recep ion of packaged produc
C eck upon receipt t at t e product as not been damaged during transport. If any
damage is noticed, notify t e transporter immediately.
After transport t e package must be intact, t at is, it must not:
•S ow dents, signs of s ocks, deformation or breakages of t e container.
•S ow areas t at are wet or signs t at would point to t e fact t at t e casing
as been exposed to rain, frost or eat.
•S ow signs of tampering.
Also, c eck t at t e content of t e package matc es t e order.
4.2 Handling
In order to prevent damage to t e mac ine, it is recommended to
transport it exclusively inside its original packaging.
We recommend:
•not to bump t e mac ine.
•not to leave t e mac ine (even if still in t e package) exposed to atmosp eric
agents.

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5 Appliance iden ifica ion
5.1 Iden ifica ion pla e
T e following p otograp s ig lig t t e identification plate of t e World Key, World
Key Lite and World Key Move devices respectively. T e plate is on t e front of t e
World Key and World Key Lite devices.
World Key World Key Lite
Fig. 1 Fig. 2
T e plate is on t e back of t e World Key Move device.
World Key Move
Fig. 3
T e plate bears t e main operating data and t e serial number identifying t e device.
T is number must always be mentioned w en contacting t e manufacturer for
assistance, spare parts, repairs or information concerning operation of t e equipment.

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It is forbidden to remove t e identification plate from t e appliance
or to tamper wit t e data it contains.
S ould it be damaged or lost, ask t e manufacturer to ave it
replaced wit a new one.
Remember t at t e warranty is linked to t e identification
number of t e mac ine.
5.2 Descrip ion of he par s
World Key World Key Lite World Key Move
1
Moon Sky Galaxy
2
1 World Key/World Key Lite/World Key Move system CPU
2 Galaxy/Sky/Moon Reading Heads
5.3 Accessories
5.3.1 Display
T e display is available only for World Key and World Key Move, but not for World Key
Lite. T e ready-to-install kit includes, besides t e display, t e plastic support and
protective glass.

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Type of accessory World
Key
World
Key Lite
World Key
Move Functions
Display+support+ protective glass kit
(Code: +RFT-001-D) X X
5.3.2 Cables
T e World Key/World Key Lite/World Key Move systems are available in many
configurations and are t erefore supplied wit t e relative dedicated cables.
Cable type World
Key
World
Key Lite
World Key
Move Functions
EXE EXE(2)
(Code: RFT-L09A) X X X VMC  executive connection Perip eral  executive connection
EXE- MDB(2)
(Code: RFT-L09B-AL) X X X VMC  executive connection Perip eral  MDB connection
MDB_M - MDB_S (1)
(Code: RFT-L09E-MS) X X X
VMC  MDB slave connection
Perip eral 
MDB master
connection
MDB_S
(Code: RFT- L09E) X X X VMC  MDB slave connection
Micro USB cable
(Code: RFT-MUSB-A-
018)
X X X
Micro USB cable for connection to
PC
Power cable
(Code: RFT-L10AL) X X Power cable
MDB power cable
(Code: RFT-L10ALMDB) X X
Power cable + cable for MDB
perip eral connection
KPM/KPD/display cable
(Code: RFT-L10KPM) X X
Cable connecting display and
KPM/KPD boards
Micro USB Pen Drive
cable
(Code: RFT-AUSBOTG)
X X Micro USB cable
for pen drive
connection
RM925 cable
(Code: RFT-L10925) X X RM925 connection cable
KPM/KPD cable
(Code: C4EK-I2C-ESP) X
Connection cable between KPM
and KPD (only used if t ere is
more t an one board)
Cable connection
WorldKey – Audit
(Codice : RFT-L09AUDIT)
X X
Cable to download t e Audit data
from t e WorldKey on a PC
N.B :
1. TYPE OF CONNECTION FOR USING THE WORLDKEY SYSTEM AS CONCENTRATOR FOR
COLLECTING THE AUDIT DATA of he VMC and from he paymen sys ems,
2. The BDV version may also be available wi h an adap er.

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5.3.3 Boards
Type of accessory World
Key
World
Key Lite
World
Key
Move
Functions
KPM board
(Code: FSE---KPM-C) X 4-
service management board (4 relay
outputs and 8 inputs)
KPD board
(Code: FSE---KPD-1-C) X
2-service management boar
d (2 relay
outputs and 4 inputs) equipped wit
network transformer
RM925 board
(Code: FSE---925/2/A/T) X 1-service management board
5.3.4 Sof ware
Type of accessory World
Key
World
Key Lite
World
Key
Move
Functions
Unico
(Code: RFT-UNICO-
LC)
X X X Co
mplete configuration and
management software
Unico Audit
(Code: RFT-AUDITSW)
X X X Partial audit data management software
Unico Card
(Code: RFT-CARDSW)
X X X Partial cards management software
5.3.5 Keys, cards, ags, s ickers and rela ed accessories
Type of accessory World
Key
World
Key Lite
World
Key
Move
Functions
Yellow audit key
(Code: RFT-006-MA) X X X Audit key
Red programming key
(Code: RFT-006-PK) X X X Programming key
Dark blue user key
(Code: RFT-006-BLU) X X X Dark blue user key
Lig t blue user key
(Code: RFT- 006-
AZZURRO)
X X X Lig t blue user key
Orange user key
(Code: RFT-006-
ARANCIO)
X X X Orange user key

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Type of accessory World
Key
World
Key Lite
World
Key
Move
Functions
Cool w ite user key
(Code: RFT-006-
GHIACCIO)
X X X Cool w ite user key
Lilac user key
(Code: RFT-006-LILLA)
X X X Lilac user key
W ite user card
(Code: RFT-CARD) X X X W ite user card
Comesterogroup user
card
(Code: RFT-CARDCO)
X X X User card wit Comesterogroup
standard printing
Comesterogroup user
tag
(Code: RFT-TAGS)
X X X User tag wit Comesterogroup standard
printing
Payment support
HAPPY
(Cod. RFTTAGS-
CRYSTAL)
X X X
Payment support compatible wit t e full
range
of Worldkey cas less system and all
existing media
Neutral user sticker
(Code: RFT-008STICK)
X X X Neutral user sticker (minimo 2000 pz)
*Customized cards, tags and e stickers can be supplied on request.
Please contact Comesterogroup for more information.
5.3.6 O her accessories
Type of accessory World
Key
World
Key Lite
World
Key
Move
Functions
Credit box
(Code: RFT-CREDIT-
BOX)
X X X
Credit box to transfer cre
dit from
cas less
systems coming from ot er
management boards
Universal programming
portable device UHHT
(Code: RFT-003)
X X X
Universal programming portable device
UHHT