Swann DIGITAL GUARDIAN DVR4-NET User manual

DVR4-Net
4 Camera Digital Video Recorder
If this device does not work when you first plug it in,
do not take it back to the store.
Contact the Swann Helpdesk using our fast e-mail service
or call us on one of the Toll-Free
numbers shown on the back cover of this booklet.
[email protected]
Most problems can be quickly and easily fixed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Installation Guide
for Network & Web Monitoring
Swann Technical Support
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USA Exchange & Repairs
AUSTRALIA toll free
International
[email protected]
877-274-3695
(Sun-Thurs, 2pm-10.30pm PST)
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(Mon0Fri, 9am-1pm PST)
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(Mon-Fri, 9am-5pm PST)
1300 13 8324
(Mon-Fri, 9am-5.30pm Aus EST)
[phone]
(Mon-Fri, 9am-5.30pm Aus EST)
See http://www.worldtimeserver.com for information on different time zones
and the time in Melbourne Australia compare to your local time.
Telephone Helpdesk
Swann Communications warrants this product against defects in workmanship and material for
a period of one ( ) year from it’s original purchase date. You must present your receipt as
proof of date of purchase for warranty validation. Any unit which proves defective during the
stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The repair or replacement will be warranted for either ninety days or the
remainder of the original one year warranty period, whichever is longer. The end user is
responsible for all freight charges incurred to send the to Swann’s repair centres.
shipping from and to any country
other than the country of origin. The warranty does not cover any incidental, accidental or
consequential damages arising from the use of or the inability to use this . Any costs
associated with the fitting or removal of this product by a tradesman or other person or any
other costs associated with its use are the responsibility of the end user. This warranty applies
to the original purchaser of the only and is not transferrable to any third party.
Unauthorised end user or third party modifications to any component or evidence of misuse or
abuse of the device will render all warranties void.
1
product The
end user is responsible for all shipping costs incurred when
product
product
Help Desk / Support Details
Warranty Information
www.swannsecurity.com
39
English

Table of Contents
System Setup ......... 4
Display Status While Running.............................................................................17
System Connection............................................................................................. 18
Quick User Guide................................................................................................22
1. ......... 4
2. Access Menu ..................
15. Motion Detection Settings ....... 12
18. Protocol Set .. .... ...14
1. Recording/Playing Control Buttons Area ....... 1
2. Function Control Area ...........................15
3. Channel Choosing Control Area ...... .........16
ing the 4
3. System Setup ........ 5
4. Time/Date Set ................ 5
5. HDD Format Set ......... ... 6
6. Factory Reset ...... ... .......... 7
7. Video Setup .................. 7
8. Name Setup .................. 7
9. Br /Con Setup ......... ....... 8
10. Record Setup ......... ........8
11. Network Setup ......... .....9
12. N Enable Set ........ ...1 0
13. Mac Set ....................... 11
14. Alarm Setup ................11
16. Area Set ...................... 13
17. Schedule Set ................13
. .......
1. Screen Display While Running ..............................17
2. Screen Display While Playing ................................17
3. TRIP Display ........................................................ 18
1. Back Panel and Connection Terminals .................... 18
2. Video and Audio Connection ................................. 19
3. Alarm Connection ................................................. 19
4. Hard Disk Connection ........................................... 21
1. Start the DVR4Net .............................................. ... 22
2. Turn off the DVR4Net ..............................................22
3. Normal Recording ................................................... 22
4. Alarm Recording ...................................................... 22
5. Time Recording ...................................................... 23
Buttons On the Front Panel ............................................................................14
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Using the Setup Menu................................................................................ ........
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Specifications
Item Speci f i cat i on
Video signal NTSC/PAL
Video input Composite£º
1.0V p-p/75 ¸£¬ BNC×4
Video output Composite£º
1.0V p-p/75 ¸£¬ BNC×2
Audio input -8Db 22K ¸
, RCA connector×4
Audio output -8Db 3K ¸
, RCA connector×1
Alarm input 4
Alarm output 1
Compression standard Modified MJPEG
Record time 18-1680 hours/40G
Electron clock Year/Month/Day£»
Hour/Minute/Second
Security function 4 Digit Password protection
Power source DC12V
Power 25W
Environment
temperature
Work Temperature£º +5°C~+50°C / +41F°~+122°F - humidity£º < 90%
Store Temperature£º 0°C~+60°C / +32°F~+140°F - humidity£º < 95%
Exterior size Approx. 432×55×286mm / 17 x 2 x 11inches
Weight Approx. 3.2Kg / 7lbs
Exterior Dimensions
124
3
568
7
90
432mm
55mm
70mm
286mm
POWER REC PAUSE
PLAY REW FORWARD
AUTO ZOOM PIP TRIP
STOP SEARCH WM/+ DISPLAY/-
MENU SCHEDULE
1 38

Name Quantity
4-channel Network DVR 1
IR Remote Control 1
Power Cable 1
Power Adaptor 1
BNC to RCA Female Adaptors 5
Hard Drive Tray and 2 Keys 1
Remote Viewing Software 1
User Manual 1
If any of these components are missing please contact your retailer
Contents list
6. Playback 2
7. Search Play ...... 2
8. Time Search 2
9. Event Search 2
10. Start Stop Search 2
11. Zoom Operation 2
12. PIP Operation 2
13. Information Display
14. Default Setting
1 . Remote Control
1 . Serial Port Control
1 . PC View Software Operation
....... ....... .. 3
....... ....... .. 3
....... ... ....... .. 4
....... ....... .. .. 5
....... ....... .. 5
....... ....... .. 6
....... ....... .. 6
....... ....... ... 27
....... ....... .. 27
1 . ....... ....... .. 2
....... ....... .. 29
....... ....... .. 29
....... ....... 29
Appendix A: Trouble shooting guide ..... 33
Appendix B: Serial port protocol .. 35
Appendix C: Record Time Table ..... . 37
Specifications 3
Exterior 3
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5 Menu Option Table..................................... ..................... ........... ............. 8
6 ............................................. ..................... ........... ..........
7 .............................................. ..................... ........... ......
8 ............................................... ..................... ..
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Dimensions.......................................................................
.
PTC4: (eight byte)
Note: This protocol is the same as PELCO-P's call function; you can use PELCO-P's call
function to control the DVR. First, you must set right protocol, baud rate and address, second,
you push the call button on the keypad, then enter the number according to the table
above, then push the enter button.
Note: The above figures are from our test results using a default setup, and are for the users
reference. Actual recording times may vary depending on hard disk size, subject complexity,
camera resolution and movement within the frame.
Var
Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8
0xa0 Addr 0x00 0x07 0x00 Var 0xAF Checksum
Byte8 = byte1 xor byte2 xor byte3 xor byte4 xor byte5 xor byte6 xor byte7
Var Function Var Function
0x01 Ch1/up 0x0C Schedule
0x02 Ch2/down 0x0D 0/next field
0x03 Ch3/left 0x0E 1/auto
0x04 Ch4/right 0x0F 2/zoom
0x05 Chall/enter 0x10 3/PIP
0x06 record 0x11 4/trip
0x07 Play 0x12 5/stop
0x08 Pause 0x13 6/search
0x09 Reward 0x14 7/WM/add
0x0A Forward 0x15 8/display/DEC
0x0B Menu 0x16 9/previous field
Appendix C: record time for 40GB hard disk (hours)
Rec rate field/sec Picture quality Resolution Recording time
50 fps Very high 720 7.5 hours
50 fps Low 720 20 hours
25 fps Normal 360 24 hours
25 fps Low 360 67 hours
1 fps Normal 720 720 hours
2
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Power supply
Security
Installation
This Digital-Video-Recorder uses a DC 12 volt indoor power supply. The voltage of
t
This DVR4Net is indoor us ; in order to avoid danger of short circuit or
Please choose an appropriate site to install the DVR4Net, to ensure adequate ventilation
around
Video input: 4channels; video output: 2 channels.
Audio input: 4channels; audio output: 1 channels.
Four optional levels of image quality: very high, high, normal, low. Record and playback
Compression mode: Modified MJPEG.
Compatible with NTSC and PAL format.
Supports alarm recording and time recording.
Multi-function searches: be able to distinguish different alarm records and time records
Support various playback modes: pause, several fast forward and backward play modes.
Support zoom, auto, and PIP function.
4 alarm input and 1 relay alarm output.
Equipped with IR remote control
Supports video loss and motion detection functions.
Supports watermark image security protection.
Triplex operation, can play back and search while it is recording. Both live and playback
pictures can be displayed on screen simultaneously.
Totally independent from a PC platform, to give you the best opportunity to avoid loss of
recording from shutdown caused by the failure of other programs and operating system
malfunctions etc.
he power must be verified before using. When the DVR4Net is not in use for a long
time, pull out the plug from the socket and disconnect the power.
for e only the a
electric shock, please do not expose the DVR4Net to rain or a moist environment. If any
solids or liquids enter the unit’s case, please turn off the power supply immediately, and
return the unit to a qualified technician to check the DVR4Net before restarting it.
This DVR4Net is a precise instrument; do not attempt to repair any component of the
DVR4Net by yourself as this will void warranty. If your DVR malfunctions in any way,
please contact the dealer in your area or Swann Tech Support directly.
the DVR4Net to avoid excessive heat. Do not install the DVR near a radiator,
ventilating trunk, heat sources, under direct sunshine, dusty locations or anywhere there
is a chance for mechanical vibration or impact.
frame rate change enable for recording.
from ordinary records; be able to search by time, by segment or by event.
Security Notice
Features of this DVR
PTC2: (seven byte)
PTC3: (seven byte)
Byte 5 and byte 6 are ransom value from 0x00 to 0xff.
Byte 7 = mod [(byte2 + byte3 + byte4 + byte5 + byte6)/100]
Note: This protocol is the same as PELCO-D, which is used to control a speed dome. So, if
you use PELCO-D to control a speed dome with your keyboard, you can also use the
keyboard to control the DVR through this protocol using a different address to distinguish the
DVR and the speed dome.
Byte1 Byte2 Byte3 Byt4 Byte5 Byte6 Byte7
0xFF Addr Var1 Var2 Check
sum
Var1 Var2 Function PELCO-D
0x00 0x08 Ch1/up Up
0x00 0x10 Ch2/down Down
0x00 0x04 Ch3/left Left
0x00 0x02 Ch4/right Right
0x04 0x00 Chall/enter Iris close
0x00 0x40 Record Zoom
wide
0x00 0x20 Play zoom tele
0x02 0x00 Search Iris open
0x00 0x80 WM/+ Focus far
0x01 0x00 Display/- Focus
near
Transmitting S.N Transmitting
worth
Instructions
Byte1 0x03 Fixed byte
Byte2 0xaa DVR identifier word
Byte3 0x01 Fixed byte
Byte4 Device id DVR device address
Byte5~7 Refer to PTC 1 Same command as PTC 1
336

Before using the DVR, you must set up the system according to your needs and location;
otherwise the DVR4Net will run with the default settings which may be unsuitable. Refer to
the button description pages starting on page 14 to describe the button functions in detail.
When in setup mode, pushing the up button or down button, will move the cursor among the
various settings, continuous pushing will make the cursor move among the options one by
one. The selected option will display in a yellow color.
While choosing digital fields, e.g. year, month, day, hour, minute, second etc, push the left
button or right button, to move to the different digits of one field, continuous pushing will
make it move among digits one by one, and it can recur.
Please push the “ ” or “ ” button to change the value that the cursor shows, then push the
button to enter the sub menu and push button to return to previous menu.
If the DVR is in recording mode you cannot access the menu unless you stop record first.
Press the button and enter the password to stop all functions then press the
button.
System setup is achieved through entering the setup menu, and then setting the options in
each feature’s window. To access the menu, please push button on the front panel, it
will display the password input window.
The password is a random combination of 4 digits of “0-9”. The default is “ ”. To enter the
menu below, you have to input the correct password by pushing the digit buttons. If the
password you input is incorrect, the system will automatically return to the main screen. If you
want to cancel the input of the password, you can push the button to return to the
main screen again. While inputting the password, in order to avoid being revealed to a
bystander, the password you input is displayed on the screen as “ ” signs.
To change the password, please refer to “password change” section.
1. Using the Setup Menu
+-
ENTER
2. Accessing the Menu
Menu
Stop Menu
Menu
0000
Menu
*
System Setup
Serial port setting: BAUD, n, 8, 1 (BAUD =2400,4800,9600,19200,38400)
PTC1: (three byte)
Appendix B: serial port protocol
Command
(CHAR)
Hexadecimal
Number
Function Description
/RE 0x2F 0x52 0x45 Record
/TP 0x2F 0x54 0x50 Play
/PE 0x2F 0x50 0x45 Pause
/RT 0x2F 0x52 0x54 Reward
/FT 0x2F 0x46 0x54 Forward
/FS 0x2F 0x46 0x53 Auto/1
/FS 0x2F 0x5A 0x4D Zoom/2
/ZM 0x2F 0x50 0x50 PIP/3
/RS 0x2F 0x52 0x53 Trip/4
/SP 0x2F 0x53 0x50 Stop/5
/SH 0x2F 0x53 0x48 Search/6
/QY 0x2F 0x51 0x59 Water mark/7/+
/DY 0x2F 0x44 0x59 Display/8/-
/SE 0x2F 0x53 0x45 Previous field/9
/FF 0x2F 0x46 0x46 Next field/0
/AF 0x2F 0x41 0x46 Menu
/SC 0x2F 0x53 0x43 Schedule
/01 0x2F 0x30 0x31 Ch1/up
/02 0x2F 0x30 0x32 Ch2/down
/03 0x2F 0x30 0x33 Ch3/left
/04 0x2F 0x30 0x34 Ch4/right
/22 0x2F 0x32 0x32 Chall/enter
4
35

4. Time/Date Set
+-
5. HDD Format Set
When the cursor is moved to Time/Date Set, push the button and the TIME/DATE SET
window which is illustrated below will appear.
Please push up, down, left, and right buttons to move the cursor, push and buttons to
modify the value.
the date display format, which can be different for USA, EURO and Australian
users.
if set to “ ”, time will not display on the screen.
time display position on the screen.
When the cursor moves to HDD FORMAT SET, please push button, the System
Setup confirmation window will appear, which is illustrated below.
If you select “ ” and push the enter button, all video on the HDD will be deleted, if you do
not want delete all recordings, please select “ ”.
Enter
FORMAT:
DISPLAY: OFF
LOCAL:
ENTER
YES
NO
Q. What kind of camera should I buy for this DVR?
A.
Q. What kind of alarm device should I buy for DVR?
A.
Q. I can't turn on the DVR.
A.
Q. I see nothing but a blue screen after I turn on the DVR.
A.
Q. I see a fatal error message on the screen.
A.
Q. Can I prevent other people from stopping the recording while I am gone?
A.
Q. How can I erase all data on the hard disk drive?
A.
Q. I forgot my password. What should I do?
A. 1234
0000
Q. Can my desktop PC read the video data on hard disk drive in DVR?
A.
Q. What happens if I install my PC hard disk drive into the DVR?
A.
This unit is designed to work with any of Swann’s extensive Security Camera range, but any
existing composite video camera using BNC or RCA interface for indoor/outdoor/infrared will
work with the DVR. It doesn't matter whether it is color, black/white or a mix of both camera
types. USB cameras are not suitable for use with the DVR4Net.
Most sound alarms are compatible with our DVR, consult your alarm manufacturer for
information on compatibility.
Make sure that the power cord is plugged in correctly and the red power light on DVR
front panel is on. Make sure your power point is turned on.
Check the camera input and video output connection on DVR back panel. If you can't find a
problem with these connections, check whether the camera power cable is firmly connected.
Make sure the system format for NTSC and PAL is set to your TV standard.
If you see the error messages such as “System fatal error is occurred”, pull out and put in
the hard disk drive or replace the hard disk. Also make sure that hard disk rack is firmly locked.
Otherwise, replace the hard disk. Do not enable motion sensing when no HDD is fitted.
If the DVR is in schedule or recording mode, no one can change the setting unless they use
the correct password. You should change the password during the initial setup of the unit.
Select “HDD Format Set” option on the menu.
Enter “ ” when logging in instead of a normal password and it will reset the DVR's
password to the factory default password of ( ).
Yes, you can use our Remote Viewing software to read all video data on hard disk via the
ethernet connection, but you can’t connect the HDD directly to a PC as the DVR HDD
format can’t be read.
You can use a PC hard disk drive in the DVR. However, once it runs in DVR, it will delete
any PC operation system and files on the hard disk drive.
Appendix A: Trouble shooting guide
5 34

3. System Setup
When the cursor is moved to System Set, please push the enter button and the System Setup
window will appear, which is illustrated as below.
if you set this to “ ”, when you play the video to the end of the HDD, it
will automatically play the video from the beginning of the HDD again. If set to “ ”, it will
stop when the end of the recording is reached.
switch the video format to suit the TV standard of your country, or
.
buzzer switcher, if set to “ ”, the buzzer will not work. The buzzer
sounds when motion is detected, if motion detection is enabled.
PLAY REPEAT: YES
NO
VIDEO SOURCE: NTSC
PAL
BUZZER SOUND: OFF
Q. What kind of hard disk drive should I purchase to make the DVR run?
A.
Q. Does this DVR kit come with sensors, cameras, or hard disk drive?
A.
Q. What is the longest period that I can record?
A.
Q. Can I control the DVR with a computer or a keypad?
A.
Q. Why can’t I access the Time/Date Set, HDD Format Set or the Record Set menu?
A.
Q. Why can’t I access the Network Set menu?
A.
Q. I push the record button, but the DVR does not start recording, why?
A.
Q. I push the stop button, but the DVR does not stop recording, why?
A.
Q. There is movement on the screen, but the DVR does not start recording.
A.
Q. When the network connection between DVR and client computer is cut off, why does
the DVR halt and the clock stop?
A.
Any PC compatible IDE, ATA hard disk drive will work.
No. You have to buy each accessory separately.
Up to a year with a 250GB HDD at the lowest quality setting when set at 1 frame per
second. See the table on page 37 for information on recording duration.
Yes, you can use a computer or a keypad to control the DVR through the RS485 port.
You must stop recording or playback before you can access these menu settings.
Please stop the connection of the PC View software from the Internet before you access
the Network Set menu.
Push the display button to see if there is a hard disk detected, also if the DVR is in schedule
mode (there is a “S” on the screen in yellow), you cannot start recording by pushing the
record button, you have to push the schedule button again and enter your password to cancel
schedule mode.
If the DVR is recording in schedule mode (there is a “S” on screen), you cannot stop
recording unless you quit schedule mode first. Push schedule button and enter your password
to cancel schedule mode.
Make sure the motion detection of that channel is on, the area set is ok, the A/M rec time is
not set to off, that time of schedule is set to “A”, and the DVR is in schedule mode. You can set
the motion level to a higher setting such as HIGH or VERY HIGH if all other settings are ok.
If the network is cut off abnormally, the DVR4Net will halt for 20 seconds without response
to any front panel buttons while it resets. After 20 seconds, it will restore to normal state, but
the icon that shows network status won't disappear until the network reset after10 minutes. In
this period the client computer cannot connect to the DVR and you can’t enter the network
menu.
633

6. Factory Reset
7. Video Setup
When the cursor moves to Factory Reset, please push enter button, the confirmation window
will appear, which is illustrated as below.
If you select “ ” and push the enter button, all of the DVR settings will reset to default, if
you do not want to reset to the default settings, please select “ ”.
When the cursor moves to Video Setup, please push enter button, the Video Setup window
will appear, which is illustrated as below.
boundary line color
back ground color.
YES
NO
BOUNDARY:
BACK GROUND:
Local Search operation:
HDD Scan:
Local Record:
Setting:
Quit:
if the software is in local search mode (click ), local
search window will display, it can play the video on HDD of you computer.
Click , select one video file, the click , it will play the video file
Connect the HDD that used in the DVR to a PC and then select HDD Scan, if
the software is in HDD scan mode (click ), local search window will display,
Click and Select one HDD, then click , it will scan all video information on the
HDD.
click to start local record, it will record picture from Internet onto
local HDD of the computer, click again to stop recording.
click , setting window will display, you can change IP/Port and Video format of
the DVR, start and stop recording on DVR.
first you have to click , then click to close the software.
732

8. Name Setup
+
-
9. Bright/Contrast Setup
+-
When the cursor moves to Name Setup, please push the button, the Name Setup
window will appear, which is illustrated as below.
Each channel's name can contain a combination of up to eight characters. Push the or
button to move the cursor and push the button to select which channel you
wish to modify, then push the or button to select each character, then push
or button to modify each character, and then push the button to save this name.
if set to “ ”, the channel's name will not display on the screen.
When the cursor moves to Bri/Con Setup, please push enter button, the Bri/Con Setup
window will appear, which is illustrated as below.
BRI: picture brightness CON: picture contrast
Please push , , , and buttons to move the cursor, push and
button to modify the value. When the setting changes are complete, press the button
to save the changes and return to the previous menu.
Enter
UP
DOWN ENTER
LEFT RIGHT
ENTER
DISPLAY: OFF
UP DOWN LEFT RIGHT
MENU
Net Search operation:
Event Search:
Start Stop Search:
Time Search:
if the software is in net search mode (click ), and the net
search window will display, it includes event search, start stop search and time search.
click beside the Event List, then click , the event list will display as below:
Select one event list and click beside Event List, then click , and it will start to play this
event video. Select another list and click again, and it will play the selected event video.
click beside S-S List, then click , start stop list will display as below:
Select one event list and click beside Event List, then click , and it will start to play this
video event. Select another list and click again, and it will play the selected event video.
enter time in time search box, then click , it will start to play video from the
date and time you enter as shown below.
8
31

1234
5678
10. Record Setup
+-
When the cursor moves to Record Setup, then push enter button, the Record Setup window
will appear, which is illustrated as below. Push up or down button to move the cursor. Push
“ ”or “ ” button to change the value. While the DVR is in recording or playback mode, you
cannot access to this menu unless you stop record or play first.
if set to “ ”, the DVR will automatically overwrite the HDD from the
beginning when the HDD is full. If set to “ ”, the DVR will automatically stop recording
when the HDD is full.
the recording frame rate of the DVR, factory default setting is
( ), Which means DVR records the events at the speed of 30 shots
of frames per second. The higher the record frame rate, the more natural look will be
displayed on the screen when you playback. The lower the record frame rate, the more you
can save the space on the hard disk drive. The highest frame rate is (
).
There are four different video quality settings: , , and
. The higher the video quality, the clearer images when you playback. The lower
the video quality, the more you can save the space on the hard disk drive.
the record picture size of the DVR, there are two modes: and
,default is . In mode, the record picture is twice bigger than in mode, but in
mode can save half of HDD usage.
the frame rate of playback, default is , which means the same as record.
audio select, the DVR has one record channel, you can select one in four
channels, the default is channel one.
when a motion or sensor alarm occurs, this option sets the DVR recording
duration, the default is one minute.
OVER WRITE: YES
NO
REC SPEED: 30F/1SEC for
NTSC 25F/1SEC for PAL
60F/1SEC PAL -
50F/1SEC
REC QUALITY: LOW NORMAL HIGH
VERY HIGH
RESOLUTION: 360
720 360 720 360
360
PB SPEED: NO USE
AUDIO ENABLE:
A/M REC TIME:
Enter the correct of the DVR4Net (if connecting over the Internet you will need to
enter the ) and select PAL or NTSC
according to the TV system in your location, then click “OK”. When users survey by Internet,
To view the DVR4Net from the Internet you should first enable (sometimes
called ) on ports 5000-5002 on your router and forward these ports to the IP
address assigned to the DVR4Net. Consult the manual of your Broadband Modem or Router
for information on how to do this.
Once the correct settings are made and you have entered the correct details you will see the
window below.
if you select this, you can connect to the DVR from the Internet and view live
pictures on the DVR.
if you select this, you can search the video recorded on HDD of the DVR,
if you select this, you can play the video recorded on you computer.
it can scan all video information on a HDD that has been used on a DVR.
begin connection with DVR4Net
disconnect from DVR4Net
Click on this icon,to record the pictures from the DVR to your local
computers HDD.
click to display the settings window.
if the software is in live mode (click ), then click , it will connect to the
DVR, and the live pictures will be transmitted to display on the window. Click , to stop
transmitting picture.
IP address
IP address of your Broadband Modem or Router
Port Forwarding
Virtual Server
The various software buttons of the remote viewing software are detailed below.
- 1. Live:
- 2. Net Search:
- 3. Local Search:
- 4. HDD Scan:
- 5. Connect button:
- 6. Disconnect button:
- 7. Local record button:
- 8. Setting:
Live Operation:
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