Synectix ATT 2000 User manual

ATT 2000 User Manual
All specifications, information contained herein, hardware and
software of the unit are subject to change without prior notice.
CAUTION:
!Please read this manual thoroughly before operating the unit
and retain it for future reference.
!To prevent fire or shock hazard, do not expose this unit to rain
or moisture.
!To avoid electrical shock refer installation, servicing of this
product to the distributor/dealer from whom the purchase
was made
!No user serviceable parts inside.
Static Discharge Warning:
The discharge of electrostatic energy that accumulates on the
surface of human body or other surfaces can disrupt the working of
ATT 2000 or damage the electronic components used. Observe static
safe procedures while handling / installing/ maintaining the ATT
2000.
On Static Discharge it is observed that the ATT 2000 may experience
loss of function which may require a manual reset to start
functioning normally i.e the unit may have to be powered OFF and
restarted to resume proper functioning.
Safety:
This product has been tested to comply with the international safety
standards as per IEC 60950 and the relevant Australian/New Zealand
standard.

General Features 4
Connection Diagram 5
Installation 6
Functional Check 7
Operating Basics 8
Programming the Unit 10
General Programming Rules 11
User Programs 12
Audiotex menus 31
Installer Programs 39
Default Prompts 54
Specifications 55
Statutory information 56
3
Table of Contents

4
General Features
Welcome to your new ATT 2000, a two port Auto Attendant. ATT 2000
answers your customer's phone call with a professional greeting and lets him
or her reach the desired extension or a department that they want to reach. It
also routes an incoming fax to any of the fax extensions.The ATT 2000 works
24-hours a day, 7 days a week!
!The ATT 2000 comes with 200 seconds (3 minutes & 20 Seconds) of voice
recording space available to the user and 40 seconds of default messages
on each port.The optional Audiotex enabled model has the same 40
seconds of default messages and 200 seconds of greeting space but has an
additional 480 seconds (8 minutes) of voice recording space available to the
user for Audiotex messages.
!The ATT 2000 has a Real Time Clock based automatic DAY/NIGHT and
HOLIDAY mode of operation and auto-fax detection. Multiple voice menus
are available in the Audiotex enabled model, where. The two models are
identical in all respects and functions, except for the Audiotex function.
!The ATT 2000 also has a music input. While recording the DAY / NIGHT /
HOLIDAY greeting, a music source may be connected through this input, to
have background music while the greeting is played to the callers.
!Status lamps on the top panel show the current operating status of the unit.
When the ATT 2000 is powered ON, the green colored POWER lamp blinks a
few times rapidly, glows steady for 1 second and then flashes on-off,
indicating normal operation.The OFF HOOK lamp starts glowing as soon as
an incoming call is answered and remains on as long as that port is off-
hook. The PLAY and RECORD lamps glow while the port is playing back or
recording a voice message, respectively.
!A standard RJ11 phone jack is used to connect the ATT 2000 to the PBX as
an extension.
!The ATT 2000 may be wall mounted or kept on the tabletop.The unit has
wall-mounting eyelets on the bottom of the unit, which is spaced 3 inches
apart.
!The ATT 2000 has a volume control on the rear panel of the unit for
adjusting the output level of the voice message being played back to the
caller. This control is common for both ports in the 2-port version.
!The ATT 2000 does not need any batteries to retain its VOICE MESSAGES or
the Program Parameters, since both are stored in Non-volatile memory.
!The ATT 2000 is a Plug-n-play product, which can be put to use with a
minimum of programming. It comes with default parameters and default
voice messages programmed in the unit, which are adequate for most
installations. At some places, the hook flash and other timings may need to
be programmed to get the unit to work properly in such cases please
contact your dealer for assistance.
!The ATT 2000 is completely remote programmable.
General Features

5
Connection Diagram
Music In Volume
Control
Analog
Line in Overflow
(optional)
Power Supply
12 V AC
PBX
Route all incoming
calls to ATT 2000
Connect
ATT 2000
to Analog
extensions
ATT 2000
Connection Diagram
Wall
Adaptor

Installation
Unpack the unit from its shipping carton. Your ATT 2000 shipping carton
must contain the following:
The ATT 2000 Unit
User Manual
Phone Line Cords
Wall Adaptor
Select a suitable location for the ATT 2000 to be placed - it may be wall
mounted or kept on the tabletop.The suitable location should have 1 or 2
analog phone extension sockets, a power socket close by and should be
easily accessible for any service or maintenance work.
If you plan to mount the unit on the wall please follow the wall mounting
instructions given below:
Use the paper template, provided with the unit, and secure two wood screws
(Size 5 or 6) into the wall where you want to mount the unit.The distance
between the center points of the mounting screws should be 3 inches.The
wall on which the unit is to be mounted should be strong enough to support
the weight of the unit. Also make sure that the screws are driven securely into
the wall. Then, hang the unit onto the screws.
Precautions:
Do not install this unit where it would be subjected to :
!Direct sunlight, moisture or rain
!Heat sources, Radiators, Air Ducts etc.
!Draft from an air conditioner
!Excessive dust or corrosive fumes
!Mechanical shock or vibration
Plug in the Adaptor into the power socket and switch on the power to the
unit. The power lamp on the unit flashes rapidly for about 2 seconds, remains
steady for a second and then continues to flash once a second, indicating
normal operation.
Insert the phone line cord in the phone socket on the unit and insert the
other end into the wall extension socket for both the ports. Sometimes, when
the power is first applied or when the phone cord is inserted, the Power lamp
may glow steadily for about 5 seconds before returning to the slow On-Off
flashing state. This is normal and need not cause any concern.
You are now ready to do a Functional Check of the unit.
6
Installation

Functional Check
After the Installation has been completed satisfactorily, you should carry out a
few preliminary checks, before putting the unit into operation.
If you are looking at the ATT 2000 while you are running the functional check,
it is very easy to solve any problems that may be encountered as well as
understand the programming methods.
You will need another extension with a phone from which you can call into
the ATT 2000 to go through the functional check. Ascertain the extension
number of the ATT 2000 and call into it from the phone. The unit should pick
up the call after the second ring and start playing the Main greeting.
If the ATT 2000 does not pick up the call by the second ring - observe
whether the Power lamp on the unit is steady or flashing. If it is still flashing, it
means that the unit is not getting any RING signal. Check the extension into
which the ATT 2000 is plugged in - may be the extension is faulty or you may
be calling some other extension number.
If the Power lamp is steady, wait for at least 16 rings - if the unit picks up the
call before 16 rings, it may be, because, the default parameters have got
changed. If the unit does not pick up the call even after 16 rings, most likely,
the ringing signal received from the PBX is faulty.
Once the unit picks up and answers the call, listen to the voice message and
adjust the volume if necessary. The Volume control is located on the rear
panel of the unit. As long as the unit remains off hook, the OFF HOOK lamp
glows steadily. Whenever the unit is playing a voice message, the PLAY lamp
on the unit will also be glowing.
Now call into the ATT 2000 and dial an extension number while the unit is
playing the DAY or NIGHT / HOLIDAY greeting. Confirm that the unit transfers
the call to the extension that you had dialed.
Set the Real Time Clock to the correct time and then program the Day and
Night timings. Call into the unit and listen to both the Day and Night
greetings by changing the Day and Night timings.
If a fax call is routed to the unit, it transfers the call to the fax extension. If no
digits are dialed, it transfers the call to the operator extension programmed in
the unit.
If these basic functions work properly, go into programming mode and set all
the other parameters to suit your site.
Most of the common problems along with the possible causes and remedies
are listed on our website. If you faced any problem during the basic functional
check, look through the Trouble-shooting guide on our website or call for
Tech support.
Note: The POWER lamp blinks roughly two times in a second when the unit is in
the NIGHT and HOLIDAY MODE and roughly at about once a second in the DAY
MODE.
7
Functional Check

Operating Basics
The ATT 2000 has several built-in features.To make the best use of these
features, it is necessary to understand the working of the unit as well as some
features of your PBX and the site where it is being installed.
The default parameters have been designed to work straight away for most of
the installations. However, some sites may require additional programming.
Please note that the ATT 2000 comes with factory recorded default prompts
and Day, Night, & Holiday Greetings. These greetings once recorded over
cannot be retrieved.
The default Day, Night, Holiday greetings and default Prompts (and also the
Audiotex messages) may be recorded over in any order and as many times as
desired.
The Hook Flash duration and the Delay after Hook flash are two parameters,
which need to be programmed properly before the unit can function
correctly. The “Extension Length” may be fixed or variable. If the variable
length option is programmed, any mix of extension lengths say for example:
23, 304, 4155, 62701 etc. are all valid and calls are transferred to these types of
extensions without any problem. However, if all the extensions are of a fixed
length, it is recommended to program the Extension Length accordingly.
The unit accepts any digits that are dialed while the DAY/NIGHT/HOLIDAY
greeting is being played. If no digits are dialed till the greeting is over, the unit
transfers the call to the Day or Night operator depending on the current
mode of operation.
When a caller encounters a BUSY or INVALID or NO-ANSWER from an
extension, they have the option of trying another extension. However, if the
call is not answered on the second try also, they have the option of reaching
the operator only or hanging up the call.
However, if all the operator extensions are busy, a caller may try the Operator
extension a maximum of 6 times. On the seventh attempt, the unit responds
with “Please try your call again later..” and disconnects the call.
It is suggested that the users familiarize themselves with the programming of
the unit and then change the default password so that unauthorized changes
of the parameters are avoided.
The Audiotex model uses the digit 9 extensively in its Audiotex function.
Hence, extension numbers beginning with the number 9 are not
recommended. If any such extensions do exist, the unit transfers calls to these
extensions from within the main greeting only and not from within an
Audiotex menu message.
Day / Night / Holiday mode
The unit may be operated in the DAY or NIGHT / HOLIDAY mode the change-
over is automatic depending on the Real time clock of the unit and the
Day/Night/Holiday timings programmed in the unit. If it is desired to operate
8
Operating Basics

the unit in the DAY mode only, then the Day and Night timings should both
be set to 0000 hours.The unit plays the greeting depending on the DAY or
the NIGHT or the HOLIDAY mode.
A separate Night Operator extension may be programmed in the ATT 2000. If
a caller dials the operator digit OR if the caller encounters a Busy or Invalid
extension, the call is transferred to the DAY operator if the DAY mode is in
operation or the NIGHT operator if it is the NIGHT /HOLIDAY mode.
If you desire that the callers are able to reach the Security Department or your
answering machine during the night time or during a Holiday, the Night /
Holiday greeting should be recorded accordingly. The callers should be asked
to dial the extension number of the Security Department or the extension to
which the answering machine is connected. Alternatively, the extension of the
Security Department itself could be programmed as the Night Operator
extension. However, the single digit-dialing plan is not available during the
NIGHT mode and HOLIDAY mode.
Recording space
The unit has 4 minutes of recording space available totally on each port for
the Default prompts, the DAY, NIGHT and HOLIDAY greetings for each
language.
The default prompts in English occupy about 50 seconds of space. Hence, in a
single language environment, the balance space of 190 seconds is available
for the Day, Night and Holiday greetings. Each of these greetings may be of
any length as long as the total duration is within 190 seconds.
In a Multilingual environment, the default prompts of the second language
use up 50 to 60 seconds out of these 190 seconds. The Day, Night and Holiday
greetings of both the languages as well as the Pilot greeting must be made
to fit into the balance of 130 to 140 seconds.
Note :
a) The DAY, NIGHT and HOLIDAY greetings may be recorded in any sequence
at any time and may be of any duration subject to the total maximum space
available.
b) Each greeting may be recorded separately without having to record the
other greetings at the same time.
c) Once a new greeting is recorded, restoring the factory default settings
cannot retrieve the default greeting.
9

Programming the Unit
The ATT 2000 Auto Attendant is shipped from the factory with default
settings, which should be good enough to work in most installations.
However, some site-specific parameters may need to be programmed, before
the unit is put into operation.
The following pages list the available programs along with the valid input
parameters and the defaults already programmed in the unit.
The unit has a built in set of voice prompts, which are used to guide the user
during programming and also to ascertain the currently programmed values
in the system.
The unit is fully remote programmable.The user can program and check all of
the values as well as record the DAY / NIGHT / HOLIDAY greeting, from any
remote location, by calling into the unit from a standard touch-tone phone
instrument.
To enter the Programming Mode:
Call in to the ATT 2000 by dialing the extension to which it is connected.The
unit picks up the call and starts playing the DAY / NIGHT / HOLIDAY greeting.
At any time while the greeting is being played, press the `star' key (Þ) to enter
the Programming mode.
As soon as Þis pressed, the DAY / NIGHT / HOLIDAY greeting stops playing.
Now press another Þ, then the 4 digit password followed by the #key. The
default User password is 6789.
Note: The user password provides access to USER PROGRAMS only, whereas
the Installer Password provides access to ALL PROGRAMS.
If the password is valid, the unit prompts you with the message Enter
Program Number. If the password is invalid, you will hear the message This
entry is invalid and the unit returns to the DAY / NIGHT / HOLIDAY greeting.
Press ÞÞ 6789 #to enter programming mode.
Press ### to exit programming mode.
Note:
In the example given above, the ÞÞ are the password access digits, 6789 is
the password itself and #is the entry terminator. If the caller presses Þ6789,
it is treated as a transfer to an extension.
10
Programming the Unit

General Programming Rules
All the digits for the program number and the values for that program should
be entered one after the other. Where multiple extensions are being entered,
a Þis used to append and #to end that particular program.
If the unit responds with the message “This entry is invalid” it means that
either you entered a program number which does not exist or that the
parameters for that program are invalid or out of range.
If a digit is input while the unit is playing a voice prompt, the voice prompt
stops playing and the unit waits for further inputs. Hence, until the user is
familiar with the programming methodology, it is recommended that the
user wait for the voice prompts to finish playing fully before proceeding with
the next program inputs.
Some programs require a variable number of digits to be entered, while the
rest of the programs require a fixed number of digits to be entered. Where a
variable length entry is permitted, if less than the maximum number of digits
permitted for that program is entered, the # key should be used to terminate
the entry sequence.
For the fixed length entry programs, the unit starts processing the entered
digits as soon as all the digits are entered.
The # key is not to be used for terminating the entry sequence for these programs.
All 1xx and 3xx program numbers are for programming values and 2xx and
4xx program numbers are used to playback the programmed values.This
helps in ascertaining the programmed values.
If no digits are entered for 40 seconds, the unit times-out and exits from the
programming mode.While the password is being entered, if no digits are
entered, the unit times out within 5 seconds and returns to the main greeting.
On successful completion of a program, the old values are overwritten with
the new values in the unit's non-volatile memory and will come into effect
after exiting from the programming mode. The unit may take about 1 second
to write the values in the non-volatile memory. If more than 1 digit is entered
during this period, it may lead to an error or unexpected operation.
The values that are currently programmed in the system may also be
ascertained by `listening' to the values prompted by the system.The #key is
not prompted since it is used to terminate an entry.
After the programming is over and the user exits the programming mode by
pressing ###, the unit starts playing the DAY / NIGHT / HOLIDAY greeting and
the user may now dial another extension or test the parameters that were
just programmed.
11
General Programming Rules

List of available programs
User Programs (101–499)
Program No. Name of the Program
101/201 No Of Rings To Pickup
102/202 Transfer Type
103/203 Single Digit Dialing Plan
104/204 Operator Ext.
105/205 Fax Extensions
106/206 Invalid Leading Digits
107/207 Valid Extension List
108 Delete Valid Extension
109/209 Invalid Extension List
110 Delete Invalid Extension
111/211 No. of Rings For No Answer
112/212 Reroute-on-busy extension
113/213 Night Operator Extension
114/214 Set Real Time
115/215 Set Office hours / Day hours
116/216 Prompt Extension while Transferring
117/217 Record / Listen to Main Greeting
118/218 Record / Listen to Night Greeting
119/219 Change User Password
120/220 Primary Language Number
121/221 Pilot Greeting Enable/Disable
122/222 Record / Listen to Pilot Greeting
123/223 Program Holiday dates
124/224 Delete Holiday dates
125/225 Record / Listen to Holiday greeting
126/226 Ghost Call check
301-332 Record Submenu Messages
401-432 Listen To Submenu Messages
199 Load Default User Parameters
399 Delete All Submenu Messages
12
List of Available Programs

Default User Parameter Table
Prog. No. Default Value Name of the Program
101 : 1 No. of Rings for Pick up
102 : 1 Transfer type
103 : - Single Digit plan
104 : 0 Operator Extension
105 : - Fax Extension
106 : 56789 Invalid Leading Digits
107 : - Valid Extension List
108 : - Delete Valid Extension
109 : - Invalid Extension List
110 : - Delete Invalid Extension
111 : 5 No. of rings for No Answer
112 : - Reroute on Busy Extension
113 : - Night / Holiday Operator Extension
114 : - Real Time
115 : 0000 0000 Day / Night hours
116 : 0 Prompt Extension Number Disabled
117 : - Record DAY greeting
118 : - Record NIGHT greeting
119 : 6789 User password
120 : 1 Language Number
121 : 0 Pilot Greeting Disabled
122 : - Record Pilot Greeting
123 : - Program Holiday dates
124 : - Delete Holiday dates
125 : - Record Holiday greeting
126 : 0 Ghost Call Check Disabled
13

Program # 101: Number of rings to pick up
When the PBX routes an incoming call to the unit, it may be programmed
to answer the call on either the first ring or anywhere up to the ninth ring.
Enter 101 n where n = 0 to 9 rings
If Þis entered, the unit prompts the message “This entry is invalid”.
Default value = 1
Length of entry = fixed 1 digit
Note: If 0-rings-for-pick-up has been programmed, the incoming call is
picked up immediately as soon as the port receives the first ring pulse
without waiting for the first ring to complete.
Program # 201:
To listen to the currently programmed value for the Number of rings to
pick up -
You will hear: “Two Zero One (0.6 sec silence) One”
Program # 102: Transfer Type
To select the TRANSFER TYPE
ATT 2000 Supports 3 types of transferring an incoming call.
Type 0 - Semi supervised
Type 1 - Fully supervised
Type 2 - Blind mode
Semi supervised: In this mode, the unit transfers the call to an extension, if
it returns a ring signal. If that extension is busy or invalid, the appropriate
message is played back to the caller.
Fully supervised: In this mode, the unit waits for the extension to answer
before transferring the incoming call. If there is no answer from the
extension, the unit plays back the message “I am sorry, there is no answer
from that extension” and then allows the caller to dial 0 for the operator or
dial another extension or hang up. The number of rings that the unit waits
before deciding there is no answer from the called extension depends on
the value programmed under program # 111.
When a call is transferred to an extension, the ATT 2000 intelligently
analyses two consecutive call progress cycles to decide whether the called
extension is busy or invalid or if there is no answer. If the called party
answers, the call is patched through immediately.
Some PBXs return a BUSY signal when an Invalid extension is dialed. In
such cases, the unit plays back the message “I am sorry, that extension is
14

busy” for invalid extension transfers. If it is very important to distinguish
between a BUSY and INVALID extension, all invalid extensions must be
programmed in the unit (Invalid leading digits and list of invalid
extensions)
Blind mode: In this mode, the unit does not check for ‘ring–no answer’ ,
‘busy', and ‘re-order’ signals from the PBX and the call is transferred as long
as it is not part of the invalid extension list.The unit dials out the extension
and hangs up.
This mode is normally used where the PBX is used in the Integrated mode
of call transfer, where the call transfer occurs much faster than in the Semi
supervised or Fully supervised mode of operation.
Enter 102 n where n = 0, 1 or 2
If any other value is entered, the unit prompts the message “This entry is
invalid”.
Default value = 1
Length of entry = fixed 1 digit
Program # 202:
To listen to the currently programmed value for the Transfer type -
You will hear: “Two zero Two (0.6 sec silence) One”
Program # 103: Single Digit Dialing Plan (See the Audiotex section also)
The user has the option of allowing access to a group of extensions by
dialing a single digit. For example, the DAY greeting may be “... dial 1 for
Sales, 2 for Accounts and 3 for Reservations”. And when the caller dials 1
you can make the unit transfer the call to say 127 or 1255, if 2 is dialed -
transfer to 3291 or 416 and if 3 is dialed - transfer to 201 or 4720 and so on.
In the above example, a single digit plan for 1, 2, and 3 has been enabled.
The dialing plan may be enabled for the digits 1 to 8. For each digit, two
extensions may be programmed and the extensions may be 2 to 5 digits in
length. The dialing plans for the digits 0 and 9 are not allowed.
The programming sequence for the above example is as follows:
103 1 127 Þ1255 #Enter program number
103 2 3291 Þ416 #Enter program number
103 3 201 Þ4720 #Enter program number
The dialing plan for each digit must be programmed separately.
To enter only one extension for a digit, enter 103 1 127 #. To delete both
extensions entered earlier, enter 103 1 #.
15

To delete only one of the two extensions entered earlier, first delete both
extensions and then re-enter the required extension.
The mode of transfer to these extensions depends on the `transfer mode'
selected under program #102.
The dialing plan for 0 and 9 are not allowed, since they are reserved for the
Operator extensions. It is also not necessary to enable the plan for digits in
a sequence. For example, the dialing plan may be enabled for digits 1, 4
and 8 only.
The Operator digit, (if other than 0 or 9) should not be part of the single digit
plan.
All the extensions that are entered here are treated as Valid extensions and
are not subject to the Invalid leading digit check or the Invalid extension
list check. The extension numbers may also be repeated between the plans
for different single digit plans.
Default: None
All single digit plans are disabled by default.
Program # 203:
This program prompts the Single digit plan for all digits that have been
programmed.
You will hear (for the example on previous page) -
Two Zero Three (0.6 sec silence) One (0.6 sec silence) One Two Seven Star
One Two Five Five (0.6 sec silence), Two (0.6 sec silence) Three Two Nine
One (0.6 sec silence) Four One Six (0.6 sec silence) Three (0.6 sec silence)
Two Zero One Star Four seven Two Zero…
Program # 104: Operator Extension
The user may program multiple extensions as “DAY Operator extensions”.
These extensions may be of different lengths. For example, you may enter
104 0 Þ261 Þ3564 #.
In the above example, one Single digit, one 3 digit and one 4 digit
extension has been programmed, Press Þto separate two extensions.
Press #to terminate the entry. At least 1 digit must be programmed. For
example, the entry 104 1 # is a valid entry. However, the extensions
programmed here must be valid extensions for the PBX.
When a caller requests a transfer to the Operator extension, ATT 2000 dials
the first extension in the above list. If the unit encounters a busy / no
answer signal from the first extension, it tries the second and if even that is
busy / no answer, it tries the third extension in the list.
If a blind mode of transfer has been selected, the unit dials the first
16

extension and hangs up.The unit performs a ‘no answer’ check on the
operator extensions if a Fully supervised mode has been selected.The
actual mode of transfer must be set by your Installer at the time of
installation separately for the Operator extensions.
Default value = 104 0 #
Length of entry = maximum of 16 digits, including the #key
The #key is used to terminate the entry sequence. If a Þis entered as the
first digit or if two consecutive Þs are entered anywhere else in the string,
the system treats it as an invalid entry.
If 16 digits are entered and then the #key is pressed, the unit checks for
validity of the 16 digits and then stores them if valid. But the #key is
processed as the first digit of the next program number - which will make
the unit exit the programming mode. Hence, the #key must be used only
if the total number of digits entered is less than 16.
Program # 204:
To listen to the currently programmed value for the Operator extensions -
You will hear:
“Two zero four (0.6 sec silence) Zero”
The #at the end is not prompted as it is an indicator of the end of the
string.
Program # 105: Fax Extensions
The user may program multiple extensions as “Fax extensions”. These
extensions may be of different lengths. For example, you may enter 105
200 Þ5001 #. To disable the fax detection, enter #as the first character.
Press Þto separate two extensions. Press #to terminate the entry. For
example, the entry 105 1 #is valid.
When a call is routed to the ATT 2000, it goes off hook and starts playing
the DAY / NIGHT / HOLIDAY greeting normally. As soon as the Fax tone is
detected, it stops playing the greeting and transfers to the Fax extension.
This feature allows the caller to listen to the greeting (to confirm that he
has called the correct number) and then press the START button on his fax
machine.The automatic transfer to the fax extension takes place as long as
the fax tone is detected before the greeting finishes playing.
If the unit encounters a Busy or No-answer signal from the first extension, it
tries the second and if even that is Busy / No-answer, it tries the third
extension in the list. If all the extensions are Busy / No-answer, the call is
transferred to the Operator, so that the fax call may be attended to
manually, if possible.
17

If a blind mode of transfer has been selected, the unit dials the first
extension and hangs up.
Default value = 105 #
The fax detection is disabled by default.
Length of entry = maximum of 16 digits, including the #key
The #key is used to terminate the entry sequence. If a Þis entered as the
first digit or if two consecutive Þs are entered anywhere else in the string,
the system treats it as an invalid entry.
If 16 digits are entered and then the # key is pressed, the unit checks for
validity of the 16 digits and then stores them if valid. But the # key is
processed as the first digit of the next program number - which will make
the unit exit the programming mode. Hence, the #key must be used only
if the total number of digits entered is less than 16.
Program # 205:
To listen to the currently programmed value for the Fax extensions -
You will hear:
“Two Zero Five”
The #at the end is not prompted as it is an indicator of the end of the
string.
Program #106: Invalid Leading digits
All extensions with these leading digits are treated as invalid extensions,
except if that specific extension is listed as a Valid extension OR if that
leading digit is part of the Single digit dialing plan.
For example 106 3456789#makes all extensions whose first digit is 3 or 4
or 5 or 6 or 7 or 8 or 9 as Invalid. So, if the caller dials 501, he will hear the
message “This entry is invalid” unless the extension 501 is programmed in
the VALID LIST of extensions
Enter all digits one after other and press # to terminate the entry.
Default value: 106 56789#
Length of entry = maximum of 9 digits, including the #key
The #key must be used to terminate the entry, only if the total number of
digits entered is less than 9. If a Þis entered, the unit prompts “This entry is
invalid” and ignores the entire string of digits that were entered.
Program # 206:
To listen to the currently programmed Invalid Leading digits -
You will hear:
18

“Two zero Six (0.6 sec silence) Five Six Seven Eight Nine”
The #at the end is not prompted as it is an indicator of the end of the
string.
Program # 107: Valid Extension List
To enter the list of Valid Extensions -
Under this program, the extensions are entered one by one. After entering
the program number, enter the first extension to be placed in the list-of-
valid-extensions.The extensions may be of any length from 2 to 5 digits.
The unit checks for validity and stores the extension in the memory. If the
entry is invalid or if it is a duplicate entry, the unit does not store that value.
An all-0 extension is invalid. Press Þto enter the next extension. The entire
list of extensions may be entered one after the other without waiting for
any response from the unit. Press #to terminate the programming.
Length of entry = Total of 256 digits (inclusive of the Þbetween 2
extensions)
The maximum numbers of valid extensions that may be stored are: 84
extensions of 2 digits or 63 extensions of 3 digits or 50 extensions of 4
digits or 42 extensions of 5 digits.
After all the available space for the valid extensions is used up, if another
extension is entered, the unit prompts “This entry is invalid” and returns to
the “Enter Program number” prompt.
Default value: 107 #
There are no default entries for this program.
Program # 207:
To listen to the currently programmed list of valid extensions -
You will hear: “Two Zero Seven (0.6 sec silence)”
The # at the end is not prompted as it is an indicator of the end of the
string.
Note: An entry in the list of valid extensions overrides the Invalid leading
digit entries and the list of Invalid extensions. For example, if 5 is an invalid
leading digit but extension 534 is entered in the list of valid extensions, it is
treated as a valid extension.
Program # 108: Delete Valid Extension
To delete one or all of the Valid extensions -
Enter the extension to be deleted after the program number. For example -
108 245 will delete extension 245 from the list of Valid extensions.
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If that extension is not present in the list of Valid Extensions, you will hear
the message “This entry is invalid” and the unit returns to the “Enter
Program number” prompt.
To delete all Valid extensions -
Enter 108 00000. (5 zeros must be entered)
Program # 208:
This program also prompts the Valid list of extensions. (Same as program #
207)
Program # 109: Invalid Extension List
To enter the list of Invalid Extensions -
Under this program, the extensions are entered one by one. After entering
the program number, enter the first extension to be placed in the list-of-
invalid-extensions.The extensions may be of any length from 2 to 5 digits.
The unit checks for validity and stores the extension in the memory. If the
entry is invalid or if it is a duplicate entry, the unit does not store that value.
An all-0 extension is invalid. Press Þto enter the next extension. The entire
list of extensions may be entered one after the other without waiting for
any response from the unit. Press # to terminate the programming.
Length of entry = Total of 256 digits (inclusive of the Þbetween 2
extensions)
The maximum numbers of invalid extensions that may be stored are: 84
extensions of 2 digits or 63 extensions of 3 digits or 50 extensions of 4
digits or 42 extensions of 5 digits.
After all the available space for the invalid extensions is used up, if another
extension is entered, the unit prompts “This entry is invalid” and returns to
the “Enter Program number” prompt.
Default value: 109 #
There are no default entries for this program.
Note: An entry in the list of valid extensions overrides the entry in the list of
Invalid extensions.
Program # 209:
To listen to the currently programmed list of invalid extensions -
You will hear:
“Two Zero Nine (0.6 sec silence)”
The # at the end is not prompted as it is an indicator of the end of the
string.
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