Synology NAS RS822+ Manual

Synology NAS RS822+/RS822RP+
Hardware Installation Guide

Table of Contents
Chapter 1: Before You Start
Package Contents 3
Synology RS822+/RS822RP+ at a Glance 4
System Fans 5
System Modes and LED Indicators 6
Other LED Indicators 8
Hardware Specication 9
Spare Parts 10
Safety Instructions 11
Chapter 2: Hardware Setup
Tools and Parts for Component Installation 12
Install Drives 12
Start up Your Synology NAS 14
Install a Memory Module on Synology NAS 15
Install PCle Add-in Cards 17
Chapter 3: System Maintenance
Replace the Power Supply Unit (PSU) 18
Chapter 4: Install DSM on Synology NAS
Install DSM with Web Assistant 19
Learn More 19
Synology_HIG_RS822+/RS822RP+_20220323
2

3
Synology NAS RS822+/RS822RP+ is an enterprise server consisting of both system hardware and the software
operating system, DiskStation Manager (DSM). This manual will guide you through all conguration aspects of
your RS822+/RS822RP+, including the hardware components, setup procedures, and system maintenance.
Note: All images below are for illustrative purposes only, and may di󰀨er from the actual product.
Package Contents
Main unit x 1 AC power cord x 11
Rack mount kit x 2
Drive tray key x 2
Screws for 3.5" drives x 20 Screws for 2.5" drives x 20 Rack mount kit screws x 8
Before You Start 1
Chapter
1AC power cord: RS822+ x1; RS822RP+ x2

4Chapter 1: Before You Start
Synology RS822+/RS822RP+ at a Glance
Front
Back
No. Article Name Location Description
1 Power Indicator
Front
Displays power status of the Synology NAS. For more information,
see "System Modes and LED Indicators".
2 Power Button
1. Press to power on your Synology NAS.
2. To power o󰀨 the Synology NAS, press and hold until you hear a
beep sound and the Power LED starts blinking.
3 ALERT Indicator Displays warnings regarding fan or temperature. For more
information, see "Other LED Indicators".
4 DRIVE Status
Indicator
Displays the status of each drive. For more information, see "Other
LED Indicators".
5 Beep O󰀨 Button Press to deactivate the beep that sounds when a malfunction
occurs.
6 STATUS Indicator Displays the status of the system. For more information, see
"System Modes and LED Indicators".
7 Drive Tray Install drives (hard disk drives or solid state drives) here.

5Chapter 1: Before You Start
No. Article Name Location Description
8 Power Port
Back
Connect power cord here.
9 Fan Disposes of excess heat and cools the system. If the fan
malfunctions, the Synology NAS will emit a beeping sound.
10 Console Port This port is used for manufacturing only.
11 PCI Express
Expansion Slot
Supports additional PCIe network interface cards or M.2 SSD
adapter cards.
12 1GbE RJ-45 Port Connect RJ-45 network cable here
13 RESET Button
1. Mode 1: Press and hold until you hear a beep sound to restore
the IP address, DNS server, and password for the admin
account to default.
2. Mode 2: Press and hold until you hear a beep, release the
button immediately, then press and hold again until you hear
three beeps to return the Synology NAS to "Not Installed" status
so that DiskStation Manager (DSM) can be reinstalled.
For detailed information on how to reset your Synology NAS,
please refer to this article.
14 USB 3.2 Gen 1 Port Connect external drives or other USB devices to the Synology
NAS here.
15 eSATA Port Connect external SATA drive or Synology Expansion Unit1to the
Synology NAS.
16 Redundant Power
LED
Displays the status of redundant powers supplies, alerting the user
of power supply or fan failure
System Fans
If any fan failure occurs, please refer to the images below to locate the failed fan(s) indicated in DSM. The fans
are numbered as below.
To replace the failed fan(s), please contact Synology Technical Support at www.synology.com/support for
technical assistance.
1For more information about Synology Expansion Unit supported by your Synology NAS, please visit www.synology.com.

6Chapter 1: Before You Start
System Modes and LED Indicators
System Modes and Denitions
There are 7 system modes in Synology NAS. The System modes and their denitions are as below:
System mode Denition
Powering on
Synology NAS is powering on when you press the power button or restarting when
you run operations in DSM. During the boot up process, the device also performs
hardware initialization, such as hardware reset or BIOS initialization.
Shutting down Synology NAS is shutting down as a result of pressing the power button or operation
in DSM.
DSM not ready
DSM is not ready for use. This could either be:
• Synology NAS is powered on, but DSM is not properly installed.
• Synology NAS is currently powering on and initializing services necessary for
DSM to fully function.
• The attached UPS device has insu󰀩cient power; DSM stops all services to
prevent data loss (enters safe mode).
DSM is ready for use DSM is fully functioning and users can sign in.
Hibernation Synology NAS has been idle for a while and is now in Hibernation mode.
Application
Certain packages/services (e.g., USB Copy and Find me service) while in operation
will control the actions of the LED. After the operation is complete, the LED indicator
will return to its normal state.
Powered o󰀨 Synology NAS is powered o󰀨.
Identify System Modes
You can identify the system mode through the POWER and STATUS LED indicators. Please refer to below table
for more details.
System mode
LED Indicator
POWER STATUS
Green Green Orange
Powering on Blinking O󰀨 O󰀨
Shutting down Blinking Static O󰀨
DSM not ready Static Blinking O󰀨
DSM is ready for use Static Static O󰀨
Hibernation Static O󰀨 O󰀨
Application Static Switching
Powered o󰀨 O󰀨 O󰀨 O󰀨

7Chapter 1: Before You Start
Transitions between System Modes
To better understand the transition between system modes, please refer to below examples:
• Powered on with no DSM installed:
Powered o󰀨 > Powering on > DSM not ready
• Powered on with DSM installed:
Powered o󰀨 > Powering on > DSM not ready > DSM is ready for use
• Enter hibernation then wake up from hibernation:
DSM is ready for use > Hibernation > DSM is ready for use
• Shutdown Synology NAS:
DSM is ready for use > Shutting down > Powered o󰀨
• Power failure with UPS attached:
DSM is ready for use > DSM not ready (due to power failure, DSM enters safe mode) > Shutting down >
Powered o󰀨 > Powering on (power has recovered, DSM will reboot) > DSM not ready > DSM is ready for use

8Chapter 1: Before You Start
Other LED Indicators
LED Indicator Color Status Description
DRIVE status
Green
Static Drive ready and idle
Blinking Accessing drive
Orange1Static
Locating drive
Drive deactivated by user
Port disabled2
Drive health status is Critical or Failing
Removing this drive will cause system
damage; this is the only drive with
DSM installed
O󰀨 No internal Drive
ALERT
Orange Blinking System error3
O󰀨 System normal
Rear 1GbE LAN
(on right side of jack)
Green Static 1 Gbps connected
Orange Blinking 100 Mbps connected
O󰀨 10 Mbps connected/No network
Rear 1GbE LAN
(on left side of jack)
Green
Static Network connected
Blinking Network active
O󰀨 No network
Redundant Power
Green Static Power supply unit normal
O󰀨 Power supply unit o󰀨
Note:
1 When the drive LED indicator is orange, we recommend you sign in to DSM and go to Storage Manager >
HDD/SSD for more information.
2 Please try to restart your Synology NAS or re-insert the drives, then run the HDD/SSD manufacturer's
diagnostic tool to check the health status of the drives. If you can sign in to DSM, please run the built-in
S.M.A.R.T. test to scan the drives. If the problem remains unresolved, please contact Synology Technical
Support for help.
3 If the ALERT LED continuously blinks orange, this indicates there are system errors such as fan failure,
system overheating, or volume degrade. Please sign in to DSM for detailed information.

9Chapter 1: Before You Start
Hardware Specication
Item RS822+/RS822RP+
CPU AMD Ryzen V1500B
RAM DDR4 2 GB
Compatible Drive Type 3.5"/2.5" SATA x 4
External Port
• USB 3.2 Gen 1 x 2
• eSATA x 1
LAN Port 1GbE (RJ-45) x 4
Size (H x W x D) (mm)
• RS822+: 44 x 430.5 x 457.6 / 44 x 480 x 492.6 (with server ears)
• RS822RP+: 44 x 430.5 x 483.6 / 44 x 480 x 518.6 (with server ears)
Weight (kg)
• RS822+: 6.4
• RS822RP+: 8.0
Agency Certication • FCC Class A • CE Class A • UKCA • BSMI Class A
• EAC • VCCI • CCC • RCM • KC • UL
HDD Hibernation Yes
Scheduled Power On/O󰀨 Yes
Wake on LAN Yes
Environment Requirement
• Line voltage: 100V to 240V AC
• Frequency: 50 / 60Hz
• Operating Temperature: 32 to 95˚F (0 to 35˚C)
• Storage Temperature: -5 to 140˚F (-20 to 60˚C)
• Relative Humidity: 5% to 95% RH
Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

10 Chapter 1: Before You Start
Spare Parts
Visit www.synology.com/products/spare_parts if you need to replace system fans, disk trays, or power supply
units.
Model Name Picture Description
Disk Tray (Type R8) 3.5"/2.5" Drive Tray With Lock
FAN 40*20_3 System Fan 40*40*20 mm
PSU 150W-RP Module_2
PSU 150W_2 PSU 150W Open Frame
Redundant PSU Module 150W

11 Chapter 1: Before You Start
Safety Instructions
Keep away from direct sunlight and away from chemicals. Ensure a stable environment
with no abrupt changes in temperature or humidity.
Place the unit right side up at all times.
Keep the unit away from liquids.
Before cleaning, unplug the power cord. Do not use chemical or aerosol cleaners. Wipe
with damp paper towels.
To prevent the unit from falling over, do not place it on carts or any unstable surfaces.
The power cord must plug into the correct supply voltage. Ensure the supplied AC
voltage is correct and stable.
Warning, electric shock hazard. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.
Risk of explosion if the battery is replaced by an incorrect type. Dispose of used
batteries appropriately.
Power cord must be plugged into a socket-outlet with earthing connection.
Keep body parts away from moving fan.
This product must be installed by qualied personnel in a restricted access location (like
dedicated equipment rooms, service closets).

12
Tools and Parts for Component Installation
Please prepare below tools and parts before setting up your Synology NAS:
• A screwdriver
• At least one 3.5" or 2.5" SATA drive (please visit www.synology.com/compatibility for compatible drive
models)
Warning: If you install a drive that contains data, the system will format the drive and erase all existing data.
Please back up any important data before installation.
• Rail mounting kit
Warning: We suggest mounting your Synology NAS on a cabinet before installing any drives since the heavy
weight will increase the installation di󰀩culty.
Install Drives
Please follow the steps below for drive installation:
1 Pull out the drive tray handle in the direction as shown below.
2 Install drives:
• For 3.5" drives: Place the drive in the drive tray. Flip the tray over and tighten screws into the four spots
indicated below to secure the drive in place.
Hardware Setup 2
Chapter

13 Chapter 2: Hardware Setup
• For 2.5" drives: Place the drive in the drive tray. Flip the tray over and tighten screws into the four spots
indicated below to secure the drive in place.
3 Insert the loaded drive tray into the empty drive bay and push it into position.
Note: Make sure that the drive tray is completely inserted. Otherwise, the drive might not function properly.
4 Push the handle inward to secure the drive tray.
5 Insert the drive tray key into the drive tray lock, turn the key clockwise (to the "I" position) to lock the drive tray
handle, and then remove the key.
6 Repeat the steps above to install all prepared drives.
7 Drives are numbered as shown below.
Note: If you plan to create a RAID volume, we recommend installing drives of identical size to make the best
use of drive capacity.

14 Chapter 2: Hardware Setup
Start up Your Synology NAS
1 Connect one end of each power cord to the power ports located on the back of your Synology NAS and the
other end to a power outlet.
2 Connect at least one LAN cable to one of the LAN ports and the other end to your switch, router, or hub.
3 Press the power button to turn on your Synology NAS.
Congratulations! Your Synology NAS is now online and detectable from a network computer.

15 Chapter 2: Hardware Setup
Install a Memory Module on Synology NAS
Optional Synology memory modules are designed to expand the memory of your Synology NAS. Follow the steps
below to install, check, or remove a memory module on your Synology NAS.
To install the memory module
1 Shut down your Synology NAS. Disconnect all cables from your Synology NAS to prevent possible damage.
2 Remove the top cover.
1 Remove the four screws on the top cover of your Synology NAS.
2 Slide open the top cover to the front-end of your Synology NAS, then lift it up and put it aside.
Note:
When you remove the top cover, sensitive internal components are exposed. Avoid touching anything
other than the memory assembly when removing or adding memory.

16 Chapter 2: Hardware Setup
3 The memory slots are located as shown below. You will nd a memory module that is pre-installed.
4 Insert the new memory module into the empty slot.
1 Align the small gap between the gold connectors of the memory module with the notch on the empty slot.
Insert the memory module into the slot. Make sure that the module is properly inserted.
2 Gently push down the memory module until you hear a click.
Note:
• Hold the memory module by its edges and avoid touching the gold connectors.
• Synology will not provide full product warranty or technical support if a non-Synology memory module is
used for memory upgrade.
5 Place the top cover back and slide it into secure position, then fasten the screws you removed in step 2.

17 Chapter 2: Hardware Setup
To remove the memory module
1 Follow step 1 to 2 of the "To install the memory module" section to shut down your Synology NAS,
disconnect the cables, and remove the top cover.
2 Push the levers on both sides of the memory module outward. The memory module will be released from its
slot.
3 Hold the memory module by its edges and remove it from the slot.
4 Follow step 5 of the "To install the memory module" section to place the top cover back and fasten the
screws were removed.
Install PCle Add-in Cards
RS822+ and RS822RP+ models provide one PCIe slot for optional add-in card expansion, allowing network
interface card to be installed.
To install the network interface card
1 Shut down your Synology NAS. Disconnect all cables from your Synology NAS to prevent possible damage.
2 Follow step 2 of the "To install the memory module" section to remove the top cover.
3 Install the network interface card.
1 Lift the black latch from the expansion slot's cover. Remove the cover from the expansion slot.
2 Align the card's connector with the expansion slot and insert the card into the slot.
3 Place back the black latch to secure the newly inserted card in place.
Note: Conrm that the network interface card is fully inserted. Otherwise, the network interface card might not
be able to function properly.
4 Follow step 5 of the "To install the memory module" section to place the top cover back and fasten the
screws were removed.

18
Replace the Power Supply Unit (PSU)
If a PSU or its fan malfunctions, please follow the steps below to replace the malfunctioning PSU.
1 Unplug the power cord from the PSU that is to be replaced.
Note: By pressing the Beep O󰀨 button, you can silence the long beep when it sounds.
2 On the rear panel, push the lever of the PSU inward as shown.
3 Pull the PSU out of your Synology NAS.
4 Prepare a new PSU. Insert it into the empty slot until you hear a click.
3
System Maintenance
Chapter

19
4
Chapter
After hardware setup is completed, please install DiskStation Manager (DSM) – Synology's browser-based
operating system – on your RS822+/RS822RP+.
Install DSM with Web Assistant
Your RS822+/RS822RP+ comes with a built-in tool called Web Assistant that helps you download the latest
version of DSM from the Internet and install it on your RS822+/RS822RP+. To use Web Assistant, please follow
the steps below.
1 Power on your RS822+/RS822RP+.
2 Open a web browser on a computer connected to the same network as your RS822+/RS822RP+.
3 Enter either of the following into the address bar of your browser:
1 nd.synology.com
2 synologynas:5000
4 Web Assistant will be launched in your web browser. It will search for and nd the Synology NAS within the
local network. The status of your RS822+/RS822RP+ should be Not Installed.
5 Click Connect to start the setup process and follow the onscreen instructions.
Note:
• The Synology NAS must be connected to the Internet to install DSM with Web Assistant.
• Recommended browsers: Chrome, Firefox.
• Both the Synology NAS and the computer must be in the same local network.
6 If you accidentally leave the installation process before it is nished, sign in to DSM as admin (default
administrative account name) with the password left blank.
Learn More
Your RS822+/RS822RP+ is now ready for action. For more information or online resources about your RS822+/
RS822RP+, please visit Synology's o󰀩cial website, which contains step-by-step tutorials and frequently
asked questions.
Install DSM on Synology NAS

SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READ CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT
BETWEEN YOU (EITHER AN INDIVIDUAL OR A LEGAL ENTITY) AND SYNOLOGY, INC. ("SYNOLOGY") FOR THE
SYNOLOGY SOFTWARE INSTALLED ONTO THE SYNOLOGY PRODUCT PURCHASED BY YOU (THE "PRODUCT"),
OR LEGALLY DOWNLOADED FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BY
SYNOLOGY ( "SOFTWARE").
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY USING THE PRODUCTS CONTAINING THE
SOFTWARE, INSTALLING THE SOFTWARE ONTO THE PRODUCTS OR DEVICE CONNECTED TO THE PRODUCTS.
IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, DO NOT USETHE PRODUCTS CONTAINING THE
SOFTWAREOR DOWNLOAD THE SOFTWARE FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL
PROVIDED BY SYNOLOGY.INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU
PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Limited Software License. Subject to the terms and conditions of this EULA, Synology grants you a limited, non-
exclusive, non-transferable, personal license to install, run and use one copy of the Software loaded on the Product or on
your device connected to the Product solely relating to your authorized use of the Product.
Section 2. Documentation. You may make and use a reasonable number of copies of any documentation provided with the
Software; provided that such copies will only be used for internal business purposes and are not to be republished or
redistributed (either in hard copy or electronic form) to any third party.
Section 3. Backup. You may make a reasonable number of copies of the Software for backup and archival purposes only.
Section 4. Updates. Any software provided to you by Synology or made available on the Synology website at
www.synology.com ("Website") or any other channel provided by Synology that updates or supplements the original
Software is governed by this EULA unless separate license terms are provided with such updates or supplements, in which
case, such separate terms will govern.
Section 5. License Limitations. The license set forth in Sections 1, 2 and 3 applies only to the extent that you have ordered
and paid for the Product and states the entirety of your rights with respect to the Software. Synology reserves all rights not
expressly granted to you in this EULA. Without limiting the foregoing, you shall not authorize or permit any third party to: (a)
use the Software for any purpose other than that in connection with the Product; (b) license, distribute, lease, rent, lend,
transfer, assign or otherwise dispose of the Software; (c) reverse engineer, decompile, disassemble or attempt to discover
the source code of or any trade secrets related to the Software, except and only to the extent that such conduct is
expressly permitted by applicable law notwithstanding this limitation; (d) adapt, modify, alter, translate or create any
derivative works of the Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice on the
Software or Product; or (f) circumvent or attempt to circumvent any methods employed by Synology to control access to the
components, features or functions of the Product or Software. Subject to the limitations specified in this Section 5, you are
not prohibited from providing any services hosted by Synology NAS server to any third party for commercial purpose.
Section 6. Open Source. The Software may contain components licensed to Synology under the GNU General Public
License ("GPL Components"), currently available at http://www.gnu.org/licenses/gpl.html. The terms of the GPL will control
solely with respect to the GPL Components to the extent that this EULA conflicts with the requirements of the GPL with
respect to your use of the GPL Components, and, in such event, you agree to be bound by the GPL with respect to your
use of such components.
Section 7. Audit. Synology will have the right to audit your compliance with the terms of this EULA. You agree to grant
Synology a right to access to your facilities, equipment, books, records and documents and to otherwise reasonably
cooperate with Synology in order to facilitate any such audit by Synology or its agent authorized by Synology.
Section 8. Ownership. The Software is a valuable property of Synology and its licensors, protected by copyright and other
intellectual property laws and treaties. Synology or its licensors own all rights, titles and interests in and to the Software,
including but not limited to copyright and any other intellectual property rights.
Section 9. Limited Warranty. Synology provides a limited warrant that the Software will substantially conform to Synology's
published specifications for the Software, if any, or otherwise set forth on the Website, for a period required by your local
law. Synology will use commercially reasonable efforts to, in Synology's sole discretion, either correct any such
nonconformity in the Software or replace any Software that fails to comply with the foregoing warranty, provided that you
give Synology written notice of such noncompliance within the warranty period. The foregoing warranty does not apply to
any noncompliance resulting from any: (w) use, reproduction, distribution or disclosure not in accordance with this EULA;
(x) any customization, modification or other alteration of the Software by anyone other than Synology; (y) combination of
the Software with any product, services or other items provided by anyone other than Synology; or (z) your failure to
comply with this EULA.
Section 10. Support. During the period specified in the Section 9, Synology will make available to you the support services.
Following the expiration of the applicable period, support for Software may be available from Synology upon written