SystemBase SerialGate 2000 Series User manual

SerialGate
2000 Series
User Guide
Version: 2.3
Jan 26 2016

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History
Modified Date
Version
Pages
Description
Dec. 02. 2013
2.2a
All
New
Feb. 07. 2014
2.2b
66
COM Port Redirector 3.0 release
Mar. 27. 2014
2.2c
All
Serial/IP, low latency, new
options for connection added
Commercial Version Added
Apr. 04. 2015
2.2e
All
Modify Logo and Specification
Update serial options and SNMP
Aug. 27. 2015
2.2f
All
Modbus Master Mode Added.
Jan. 26. 2016
2.3
All
Correcting errors in manual
Copyright 2015 SystemBase Co., Ltd. All rights reserved.
Websites http://www.sysbas.com/ http://www.solvline.com/
Phone [phone]
Fax [phone]
16F Daerung Post Tower-1, 288, Digital-ro, Guro-gu, Seoul, Republic of Korea
For any inquiries or comments, please visit our technical support website at
http://www.solvline.com/

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Contents
Chapter 1. Introduction......................................................................................6
About this document 6
Who should read this document? 6
Manual Contents 7
SerialGate Documents 8
Technical Support 9
Chapter 2. Getting Started ..............................................................................10
Overview 10
Features 10
Package Component 11
Application 12
Chapter 3. Hardware Description ...................................................................14
Exterior of SG-2011 Series 14
SG-2011 Series LED / RESET 16
Exterior of SG-2021 Series 17
SG-2021 Series LED / RESET 18
Exterior of SG-2040 Series 19
SG-2040 Series LED / RESET 21
Exterior of SG-2041 Series 22
SG-2041 Series LED / RESET 23
Exterior of SG-2080 Series 24
SG-2080 Series LED / RESET 25
Exterior of SG-2081 Series 26
SG-2081 Series LED / RESET 27
Exterior of SG-2160 Series 28

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SG-2160 Series LED / RESET 29
Exterior of SG-2161 Series 30
SG-2161 Series LED / RESET 31
Pin Specification (RJ-45) 33
Pin Specification (DB-9 male / DE-09P) 34
Chapter 4. How to Connect.............................................................................35
Connection Guide 35
First-Time Power On 35
Connecting to SerialGate 36
Chapter 5. Configuration from Web Browser ................................................38
Connection 38
Setup Menu 39
Network Settings 41
Serial Settings 45
SNMP Settings 52
Change Password 54
Update Firmware 55
Factory Default 56
Reboot 58
System Log 59
Chapter 6. Configuration via Telnet ...............................................................60
Connection 60
View Commands 61
Network Commands 61
Serial Commands 63
Username/Password Commands 65
System Commands 66

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Chapter 7. Configuration via LCD ..................................................................67
LCD and Key Operation 67
Main Menu 68
STATUS 69
SETTINGS 69
UPDATE 71
INFO 71
REBOOT 71
Chapter 8. Application .....................................................................................72
RFC-2217(Serial IP Redirector) 72
TCP_Server (TCP/IP connection from PC to SerialGate) 74
TCP_Client (TCP/IP Connection: SerialGate to PC) 75
Pairing (Serial Line to Serial Line) 76
Chapter 9. Appendix........................................................................................78
Troubleshooting 78
Firmware Update using FTP 80
Product Specification 82

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Chapter 1. Introduction
This chapter is an introduction to device servers by SystemBase, the SerialGate series.
About this document
This guide is designed for users of SerialGate, for setting configurations, status monitoring,
firmware update, and other administration work related to the SerialGate.
Who should read this document?
This guide is designed for SerialGate users and administrators. It is strongly recommended that
anyone trying to apply, use, and maintain SerialGate to read this document. This guide deals
with the hardware-level integration issues and software-level configuration tips. It will be a great
starting point for any administrators who want to easily monitor and control SerialGate and its
connected devices.

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Manual Contents
Introduction (Chapter 1) is a preface with general information and introductory notices.
Getting Started (Chapter 2) gives a brief introduction of SerialGate series, including features
and applications.
Hardware Descriptions (Chapter 3) explains the layout and pin specifications with block diagram
and drawings.
Installation (Chapter 4) helps you to connect SerialGate to serial and network environment. It
ends up with first time boot-up and status check.
Configuration from the Web Browser (Chapter 5) provides menu-by-menu guide for setting up
the operation environment for SerialGate via web browser.
Configuration via Telnet (Chapter 6) provides a list of commands for setting up the operation
environment for SerialGate via Telnet.
Configuration using LCD (Chapter 7) explains how to monitor status and working environment
of device server.
Application (Chapter 8) provides a variety of application examples widely used in industries.
Appendix (Chapter 9) provides firmware update guides and technical specifications for detailed
information.

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SerialGate Documents
The following table summarizes documents included in the SerialGate document set.
Document Name
Description
User Guide
Integration, configuration, and management tasks are
explained for the administrator
PortView User Manual
Guide for SystemBase device server management
application PortView
SGConfig User Manual
Guide for SystemBase device server configuration
application SGConfig
Serial IP Redirector User
Manual
Guide for Serial IP Redirector
TestView User Manual
User Manual for testing Com port , TCP Server/Client ,
UDP Server/Client
If you need brief information on SerialGate or device servers in general, please visit our
company websites at http://www.sysbas.com/.or http://www.solvline.com/. You can view or
download documents, latest software and firmware updates related to SerialGate. Available
resources are as follows:
Document Name
Description
SerialGate Spec Sheet
Specifications for SerialGate products
SerialGate White Paper
An easy reading for anyone new to device server.
Deals with background and technology Past, present,
and future of device servers along with the overview
of market environment
All documents are updated promptly, so check for the recent document update. The contents in
these documents are subject to change without any notice in advance.

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Technical Support
The customers can get a technical support from SystemBase by following methods:
Please visit our website http://www.solvline.com/ and go to ‘Technical Products Info.’ menu.
There you can read FAQs and the customers can post an inquiries from the ‘Technical Support’
menu.
Lastly, you can call us at the customer center for immediate support. Our technical support
team will kindly help you get over with the problem.
The number is [phone] (Extension number 1). Do not forget to dial the extension
number after getting a welcome message.
The office hour is from 09:00 AM to 06:00 PM KST, Monday to Friday. We are closed on
Saturday, Sunday and national holidays.

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Chapter 2. Getting Started
This chapter includes SerialGate overview, main and distinctive features, package contents for
each product, and application fields.
Overview
SerialGate provides network connectivity to various serial devices (security devices,
communication peripherals, modems, data printing devices, industrial metering devices, etc.).
SerialGate supports RS-232, RS-422, and RS-485 serial communication standards under
various communication speed, with auto-sensing 100baseTX Fast Ethernet and 10baseT
Ethernet connection.
Features
Various features of SerialGate make it a universal yet distinctive device server solution. Here we
present main features of SerialGate. Others will explicitly appear throughout this guide.
-Maximum of 921.6Kbps for serial communication speed
-Three models available: RS-232, Combo(RS-422/485) or All version (RS-232/422/485)
-10/100Mbps Ethernet port
-Serial IP Redirector for better adaptability
-Extensive configuration and monitoring with PortView
-Firmware update by Web manager or FTP
-Configuration using Web browser, Telnet, SNMP, or SGConfig
-SDK package which enables customizing program development provided

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Package Component
SerialGate package is composed of the following components. Make sure every component is
included in your package. All packages include a product, accessories and a CD with utilities
and documents.
SerialGate device: 1 unit
Ethernet Cable: 1 piece
Power adapter: 1 unit
CD (Manual and utilities): 1 piece
Class A Device
The distributor and the user must be aware that SerialGate series are a Class A device
registered only for commercial or business environment. The SerialGate series are not a
Class B device for residential or home use.

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Application
SerialGate can be used in many practical applications in various fields. Here we present some
of them.
Network Serial Communication
PC and SerialGate are connected to the network, and a user gets an access to a device
connected to SerialGate on PC.
Serial Communication Tunneling
SerialGate enables a connection not restricted to distance between PC and serial device. To
enable this feature, a user should change its setting to TCP Server –TCP Client mode or UDP
Server –UDP Client mode referring to Chapter 5 of this manual. In this case, only data can be
transmitted while both data and control signal can be transmitted in Pair_Master and Pair_Slave
mode.

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COM Port Redirection
With Serial IP Redirector, users can use serial port to connect to the SerialGate on the network
as if there are serial ports in the PC. (Maximum Speed: 460.8 Kbps)
Factory / Industrial Automation
PLC, Robot arms, Human-Machine Interface, Warehouse rails
Medical instruments, Inspection equipment controllers
Alarming units
Home Appliances / Electronic Devices
Power controller, gaming machines
Scales, Gas detection units, Water & pollution metering devices
Data collection and distribution units
Financial / Building Automation
Card readers, Barcode scanners, Kiosks, Point-Of-Sale related devices
Serial printers, Cash registers, Credit card authorization terminals
Biometric detection units, Security devices

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Chapter 3. Hardware Description
This chapter provides hardware information including block diagram, layout, pin specification,
dimensions and other hardware-related issues.
Exterior of SG-2011 Series
SG- 2011DIL/ALL, 232 Top SG-2011RIL/ALL, 232 Top
SG-2011DIL/ALL, 232 Front SG-2011RIL/ALL, 232 Front
SG-2011DIL/ALL, 232 Rear SG-2011RIL/ALL, 232 Rear

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Serial Port: DB-9 male (DE-09P) or RJ-45 socket for serial ports
DC-Jack power connector: for connection of 12~48VDC adapter cable
When the power is supplied from the both terminal block and DC adapter connector at
the same time, it may cause irreparable damage to the product.
Terminal block power connector: for connection of 12~48VDC terminal block cable
When the power is supplied from the both terminal block and DC adapter connector at
the same time, it may cause irreparable damage to the product.
Reset button: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed
for longer than 3 seconds, SerialGate will restore its factory default settings.
LED: Operation status of SerialGate. Next section describes the meaning of each LED
display status.
LAN port: 8-pin RJ45 jack connects SerialGate to networking devices such as Ethernet card,
hub, and router.

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SG-2011 Series LED / RESET
LED
Status
Meaning
RDY
(Green)
Blink
Normal operation
On
System Booting
Off
System Error
Serial
Tx/Rx
Green Blink
Serial data transmitted
Orange Blink
Serial data received
LAN Port
(Right Orange)
On
Network connected
Off
Network disconnected
Blink
LAN data being transmitted
LAN Port
(Left Green)
On
100baseT connection detected and data transferred
Off
10baseT connection detected and data transferred
< Reset button features >
Operation
Result
Pressed for less than 3 seconds
Restart SerialGate
Pressed for more than 3 seconds
Restore factory default settings of SerialGate,
and the device will automatically reboot.

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Exterior of SG-2021 Series
SG-2021DIL/ALL, 232 Top SG-2021RIL/ALL, 232 Top
SG-2021DIL/ALL, 232 Front SG-2021RIL/ALL, 232 Front
SG-2021DIL/ALL, 232 Rear SG-2021RIL/ALL, 232 Rear
Serial Port: DB-9 male (DE-09P) or J-45 socket for serial ports
DC-Jack power connector: for connection of 12~48VDC adapter cable
When the power is supplied from the both terminal block and DC adapter connector at
the same time, it may cause irreparable damage to the product.
Terminal block power connector: for connection of 12~48VDC terminal block cable
When the power is supplied from the both terminal block and DC adapter connector at
the same time, it may cause irreparable damage to the product.
Reset button: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed
for longer than 3 seconds, SerialGate will restore its factory default settings.
LED: Operation status of SerialGate. Next section describes the meaning of each LED
display status.
LAN port: 8-pin RJ45 jack connects SerialGate to networking devices such as Ethernet card,
hub, and router.

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SG-2021 Series LED / RESET
LED
Status
Meaning
RDY
(Green)
Blink
Normal operation
On
System Booting
Off
System Error
Serial
Tx/Rx
Green Blink
Serial data transmitted
Orange Blink
Serial data received
LAN Port
(Right Orange)
On
Network connected
Off
Network disconnected
Blink
LAN data being transmitted
LAN Port
(Left Green)
On
100baseT connection detected and data transferred
Off
10baseT connection detected and data transferred
< Reset button features >
Operation
Result
Pressed for less than 3 seconds
Restart SerialGate
Pressed for more than 3 seconds
Restore factory default settings of SerialGate, and the
device will automatically reboot.

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Exterior of SG-2040 Series
SG-2040DCL/ALL, 232 Top SG-2040RCL/ALL, 232 top
SG-2040DCL/ALL, 232 Front SG-2040RCL/ALL, 232 Front
SG-2040DCL/ALL, 232 Rear SG-2040RCL/ALL, 232 Rear
Serial: DB-9 male (DE-09P) or RJ-45 socket for serial ports
DC-Jack power connector: for connection of 12~48VDC adapter cable
When the power is supplied from the both terminal block and DC adapter connector at
the same time, it may cause irreparable damage to the product.
Terminal block power connector: for connection of 12~48VDC terminal block cable
When the power is supplied from the both terminal block and DC adapter connector at
the same time, it may cause irreparable damage to the product.
Reset: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed for
longer than 3 seconds, SerialGate will restore factory default settings.
LED: Operation status of SerialGate. Next section describes the meaning of each LED
display status.

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WAN: Main network port used when connecting SerialGate to networking devices such
as Ethernet card, hub, and router.
LAN: This is a secondary network port operating in NAT mode. It allows connection to sub-
network connected to SerialGate or in bridge mode, operates as a switch port.
SD / MMC: SD memory card works for system log. Available up to 32 GB. (SD memory is
not included in the package)