Tadiran Telecom EMERALD ICE Instruction Manual
Emerald ICE
Digital Key
Telephone System
TM
Installation & Maintenance Manual
Record of Revisions
Revision Date of Issue Supercedes Major Changes - Brief Description
Revision A February 6, 2004 Initial Release Changed Automated Attendant procedures.
Miscellaneous other revisions.
Revision B March 3, 2004 Revision A Revised System and Extension Speed Dial
information.
Revision C September 1, 2004 Revision B Revised Section 6, Phone Trunk
Programming.
Revision D August 19, 2005 Revision C Revised specific items throughout. Added
Door Phone Installation and Programming.
Added new KSU Pinnout Graphic. Added
new photographs. Revised installation
instructions.
FEDERAL COMMUNICATIONS COMMISSION RULES
PART 68 COMPLIANCE STATEMENT
ThisequipmentcomplieswithPart68oftheFCCrules.Ontheleftsideoftheinteriorcardframe
(CoralI‐S,CoralI,andCoralIIsystems);orinsidethereardoorsontheleftsideofthecabinet
frame(CoralIIIcabinets)ofthisequipmentisalabelthatcontains,amongotherinformation,the
FCCregistrationnumberandringerequivalencenumber(REN)forthisequipment.Ifrequested,
thisinformationmustbeprovidedtothetelephonecompany.
TheRENisusedtodeterminethequantityofdeviceswhichmaybeconnectedtothetelephone
line.ExcessiveREN’sonthetelephonelinemayresultinthedevicesnotringinginresponsetoan
incomingcall.Inmost,butnotallareas,thesumoftheREN’sshouldnotexceedfive(5.0).Tobe
certainofthenumberofdevicesthatmaybeconnectedtotheline,asdeterminedbythetotal
REN’scontactthetelephonecompanytodeterminethemaximumRENforthecallingarea.
AnFCCcomplianttelephonecordandmodularplugisprovidedwiththisequipment.This
equipmentisdesignedtobeconnectedtothetelephonenetworkorpremiseswiringusinga
compatiblemodularjackwhichisPart68compliant.
Thisequipmentcannotbeusedontelephonecompany‐providedcoinservice.ConnectiontoParty
LineServiceissubjecttostatetariffs.
Ifthisequipmentcausesharmtothetelephonenetwork,thetelephonecompanywillnotifyyouin
advancethattemporarydiscontinuanceofservicemayberequired.Ifadvancenoticeisnot
practical,thetelephonecompanywillnotifythecustomerassoonaspossible.Also,youwillbe
advisedofyourrighttofileacomplaintwiththeFCCifyoubelieveitisnecessary.
Thetelephonecompanymaymakechangesinitsfacilities,equipment,operations,orprocedures
thatcouldaffecttheoperationoftheequipment.Ifthishappens,thetelephonecompanywill
provideadvancenoticeinorderforyoutomakethenecessarymodificationsinordertomaintain
uninterruptedservice.
If trouble is experienced with this equipment, please ContactTadiranTelecomat:(813)523‐0000for
repairand/orwarrantyinformation.Ifthetroubleiscausingharmtothetelephonenetwork,the
telephonecompanymayrequestyouremovetheequipmentfromthenetworkuntiltheproblemis
resolved.
Thefollowingrepairscanbedonebythecustomer:Norepairsallowed.
Thisequipmentishearing‐aidcompatible.
ItisrecommendedthatthecustomerinstallanACsurgearrestorintheACoutlettowhichthis
deviceisconnected.Thisistoavoiddamagingtheequipmentcausedbylocallightningstrikesand
otherelectricalsurges.
Thisequipmentiscapableofprovidinguser’saccesstointerstateprovidersofoperatorservices
throughtheuseofequalaccesscodes.Modificationsbyaggregatorstoalterthesecapabilitiesmay
beaviolationofthetelephoneoperatorconsumerservicesimprovementactof1990andpart68of
theFCCRules.
FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
TheCoralsystemgenerates,uses,andcanradiateradioenergy;and,ifnotinstalledinstrict
accordancewiththisinstallationmanual,maycauseharmfulinterferencetoradio
communications.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttoSubpartJofPart15ofFCCRules,whicharedesignedtoprovidereasonable
protectionagainstsuchinterferencewhenthisequipmentisoperatedinacommercial
environment.Operationofthisequipmentinaresidentialareaislikelytocauseunacceptable
interferencetoradioandTVreception,inwhichcasetheoperatorathisownexpensewillbe
requiredtotakewhatevermeasuresmaybenecessarytocorrecttheinterference.
ToensurecontinuedcompliancewithspecifiedradioenergyemissionslimitsofFCCRules,the
followingprecautionsmustbeobservedwhileinstallingandoperatingtheequipment:
1.Installtheequipmentinstrictaccordancewiththemanufacturer’sinstructions.
2.VerifythatthepowersupplyandassociatedA.C.poweredequipmentareconnectedtoa
properlygroundedelectricalsupply,andthatpowercords,ifused,areunmodified.
3.Verifythatthesystemgrounding,includingMasterGround,D.C.powersystem,and
equipmentcabinets,isinaccordancewiththemanufacturer’sinstructionsandconnectedto
anapprovedearthgroundsource.
4.Alwaysreplacethefactory‐suppliedcoverorkeepthecabinetdoorsclosedwhennot
servicingtheequipment.
5.Makenomodificationtotheequipmentthatwouldaffectitscompliancewiththespecified
limitsofFCCRules.
6.Maintaintheequipmentinasatisfactorystateofrepair.
7.Verifythatemissionslimitingdevices,suchasferriteblocksandradiofrequency
interferencemodules,areproperlyinstalledandfunctional.
If necessary the operator should consult their Supplier,TadiranTelecom,Inc.oranexperienced
radio/televisionengineerforadditionalsuggestions.Thefollowingbookletpreparedbythe
FederalCommunicationsCommissionmaybeofassistance:“HowtoIdentifyandResolve
Radio‐TVInterferenceProblems.”ThisbookletisavailablefromtheU.S.Government
PrintingOffice,Washington,D.C.20402,StockNo.004‐000‐00345‐4.
Emerald ICE Installation, Programming & Maintenance Manual i
TC
AlphabeticalMatrixofProgrammingFeatures
Section Page
12/24-Hour Mode Selection 12-1
Account Code – Voluntary / Forced / Verified 9-1
Alarm Clock – Extension 7-1
Alarm Clock – System (System Reminder) 7-4
Alphanumeric Display (Super Twist) 13-1
Answering Machine Emulation 7-6
Attendant 8-1
Attendant / Extension DSS Console 8-4
Attendant / Extension DSS Console Button Programming 8-6
Attendant Administration (Administration) 13-2
Auto Hold 13-7
Auto Redial 7-15
Automated Attendant 7-8
Automatic CO Line Ringing Modes 12-5
Automatic Selection (CO/Intercom) 13-8
Auto-Record 5-1
Auxiliary Lamp / LED Status Bar 13-9
Background Music (BGM) 13-11
Battery Back-Up (Memory) 13-12
Battery Back-Up (System) 13-13
ii Emerald ICE Installation, Programming & Maintenance Manual
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Busy Lamp Field – DSS 13-14
Busy Ring (Allow/Deny) 13-15
Call Back – Cancel All 13-16
Call Back (CO Line) 13-17
Call Back (Extension) 13-19
Call Duration Timer 13-21
Call Forward – CO Line Predefined (No Answer Condition) 6-1
Call Forward – Extension Predefined 7-22
Call Forward– Extension 5-3
Call Operator / Attendant 8-8
Call Park/Call Park Answer 13-22
Call Pickup-Group 12-8
Caller ID 13-23
Caller ID Log 13-25
Caller Identification Table – Callback 7-26
Camp On (Extension) 13-27
Class of Service – Extension 5-7
CO Line Alternate Route 11-1
CO Line Assignment 5-9
CO Line Calling & I-Use Indication 13-28
CO Line Group 6-8
CO Line Group Directory Number Swapping 11-10
Section Page
Emerald ICE Installation, Programming & Maintenance Manual iii
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CO Line Loop Supervision (Talk/Hold Abandon) 6-10
CO Line Loop Supervision (Talk/Hold Abandon) 7-30
CO Line Name / Label Programming 8-11
CO Line Programming Copy 12-9
CO Line Queuing / Callback 13-29
CO Line Receive Assignment 5-11
CO Line Ring Assignment (Answer Position) 6-13
CO Line Ring Type Assignment 6-15
CO Line Ringing Modes 6-17
CO Line Signaling / Dialing Type (Tone/Pulse) 6-20
CO Line Type Assignment (Trunk Type) 6-22
Conference, Supervised/Unsupervised 7-36
Default Extension 13-31
Dial Pad Confirmation / Touch Tone 13-32
Direct Inward System Access (DISA) 7-40
Direct Station Selection Console (DSS) 8-13
Directory/Feature/Suffix Code Lookup 13-42
Distinctive Ringing – CO Line 6-24
Distinctive Ringing – Extension 13-33
Do Not Disturb 13-34
Do Not Disturb (One Time) 13-36
Do Not Disturb (Override) 13-37
Section Page
iv Emerald ICE Installation, Programming & Maintenance Manual
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End-To-End Signaling/Voicemail Dialing Ratio 7-45
Exclusive Hold 7-58
Extension Feature Status 13-38
Extension Paging Groups 5-13
Extension Password 8-16
Extension Password 13-40
Extension Pick Up Groups 5-15
Extension Programming Copy 12-12
Extension Swapping 5-17
Extension User Name 8-18
External Music Source (Two Standard) 12-17
External Paging 12-19
FAX Tone Detection 11-5
Feature Button Disable 5-19
Feature/DSS button Inquiry 13-43
Feature/DSS Button Programming 13-44
Feature/DSS Button Reset 13-41
Flash – Analog Port (SLT) Flash Recognition 7-47
Flash – CO Line 7-50
Flash – PBX Line 7-52
Forced Intercom (Call Forward) 13-46
Forced Intercom Tone Ring 13-47
Section Page
Emerald ICE Installation, Programming & Maintenance Manual v
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Headset Jack 13-48
Headset Mode 13-49
Hidden Codes 13-51
Hold – Hold Reminder, Common (System), I-Hold Indication 7-54
Hold Abandon 7-60
Holding Call Answer 13-53
Hot Key Enable/Disable 13-54
Hot Line 13-55
Hotel Mode – Alarm Clock Extension 7-62
Intrusion - Extension/CO Line 5-21
Last Number Redial 13-60
Loud Bell / External Page / Music Source – Control 8-20
Making an Intercom Call 13-57
Making Off-Hook Voice Announcements 13-66
Meet Me Conference 7-33
Meet Me Page 13-62
Messaging – Call Me, Text or Voice 8-23
Messaging – Status Text 8-25
Modem 8-27
Monitor-Extension-CO Line 5-23
Music On Hold (Two Source) 6-26
Mute 13-64
Section Page
vi Emerald ICE Installation, Programming & Maintenance Manual
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Night Mode/Activate 13-65
Note Pad 13-63
Numbering Plan 12-21
On-Hook Dialing 13-68
Paging 5-25
Pause / Pause Insertion 7-64
PBX Compatibility 11-8
Phantom Lines / Virtual Numbers 13-70
Phone Lock/Unlock 13-72
Privacy Release 6-28
Private Line 6-30
Pulse to DTMF Conversion 13-74
Recall 13-75
Recorded Announcement Device 5-29
Release Key 13-76
Reminder Tones 13-77
Remote RMP Programming Setup Parameters 8-29
Ring Scheme 12-15
Ringing Level / Muted Ringing 13-78
Ringing Line Priority 13-79
Saved Number Redial 13-80
Single Line Telephone – CO Line Flash 13-81
Section Page
Emerald ICE Installation, Programming & Maintenance Manual vii
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Single Line Telephone / Analog Device Support 13-82
Single Line Telephone-Flash 7-67
Speakerphone 13-84
Speed Dialing – Extension/System 8-33
Station Message Detail Recording (SMDR) 5-32
System Time and Date 12-3
Tenant Groups 5-36
Toll Restriction – Class of Service 9-4
Tone/Pulse/Inter-Digit Duration Selection 7-70
Transfer 7-73
Transfer and Answer Call 13-85
UCD / Hunt Groups 10-1
UCD Agent Log Off/Log On 13-86
UCD Overflow and Reroute
UCD Voice Announce Group 5-41
Voice Announce 13-58
Voice Call Recorder (via voicemail System) 5-45
Voice Page (Allow/Deny) 13-69
Voicemail – Analog Integration 5-47
Voicemail – Digital Integration 10-19
Warning Tone / CO Line Call Limiter 5-57
Section Page
viii Emerald ICE Installation, Programming & Maintenance Manual
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Contents
1 Introduction .................................................................................................................. 1‐1
2 SystemDesign............................................................................................................... 2‐1
2.1 KeyServiceUnit(KSU).....................................................2‐1
2.2 PowerSupply .............................................................2‐2
2.3 BatteryChargerBoard(Optional) ............................................2‐3
2.4 CCB(CommonControlBoard)...............................................2‐4
2.5 610+2(KSU1Component)...................................................2‐6
2.6 BaseBoard................................................................2‐8
2.7 4SLTBoard(AnalogPortModule‐4Circuits)...................................2‐9
2.8 12EKT(DigitalPortModule‐12Circuits) ....................................2‐10
2.9 6COBoard(CentralOfficeModule‐6Circuits) ...............................2‐11
2.10 ModemModule..........................................................2‐12
2.11 CallerIDModule ........................................................2‐13
2.12 4VAABoard(4‐PortVoiceAutomatedAttendant)............................2‐14
2.13 BatteryCharger ..........................................................2‐15
2.14 DeluxeModelTelephone ..................................................2‐16
2.15 StandardModelTelephone ................................................2‐18
2.16 DSS(DirectStationSelectionTerminal) .....................................2‐19
2.17 ExpansionBoards ........................................................2‐20
2.18 SystemLimits/Capacities..................................................2‐21
2.19 ConfigurationFlexibility..................................................2‐27
2.20 PowerConsumptionTable ................................................2‐32
3 Installation.................................................................................................................... 3‐1
3.1 InstallationOutline.........................................................3‐1
3.2 SitePlanning..............................................................3‐3
3.3 RMPInstallation..........................................................3‐15
3.4 KSUInitializationProcedure ...............................................3‐17
4BasicProgramming...................................................................................................... 4‐1
4.1 General ...................................................................4‐1
4.2 DeluxeTelephoneProgrammingAccess.......................................4‐2
4.3 AccessingandSendingModificationstotheRMP ..............................4‐9
Emerald ICE Installation, Programming & Maintenance Manual ix
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5 PhoneExtensionProgramming(01) ...........................................................................5‐1
5.1 Auto‐Record...............................................................5‐1
5.2 CallForward–Extension.....................................................5‐3
5.3 ClassofService–Extension ..................................................5‐7
5.4 COLineAssignment ........................................................5‐9
5.5 COLineReceiveAssignment................................................5‐11
5.6 ExtensionPagingGroups...................................................5‐13
5.7 ExtensionPickUpGroups..................................................5‐15
5.8 ExtensionSwapping .......................................................5‐17
5.9 FeatureButtonDisable.....................................................5‐19
5.10 Intrusion‐Extension/COLine ..............................................5‐21
5.11 Monitor‐Extension‐COLine ................................................5‐23
5.12 Paging ..................................................................5‐25
5.13 RecordedAnnouncementDevice...........................................5‐29
5.14 StationMessageDetailRecording(SMDR)...................................5‐32
5.15 TenantGroups ...........................................................5‐36
5.16 UCDVoiceAnnounceGroup...............................................5‐41
5.17 VoiceCallRecorder(viavoicemailSystem)...................................5‐45
5.18 Voicemail–AnalogIntegration .............................................5‐47
5.19 WarningTone/COLineCallLimiter ........................................5‐57
6 PhoneTrunkProgramming(02) ..................................................................................6‐1
6.1 CallForward–COLinePredefined(NoAnswerCondition)......................6‐1
6.2 ClassofService–Extension ..................................................6‐6
6.3 COLineGroup .............................................................6‐8
6.4 COLineLoopSupervision(Talk/HoldAbandon) ..............................6‐10
6.5 COLineRingAssignment(AnswerPosition) ..................................6‐13
6.6 COLineRingTypeAssignment .............................................6‐15
6.7 COLineRingingModes....................................................6‐17
6.8 COLineSignaling/DialingType(Tone/Pulse) .................................6‐20
6.9 COLineTypeAssignment(TrunkType)......................................6‐22
6.10 DistinctiveRinging–COLine ..............................................6‐24
6.11 MusicOnHold(TwoSource) ...............................................6‐26
6.12 PrivacyRelease...........................................................6‐28
6.13 PrivateLine ..............................................................6‐30
x Emerald ICE Installation, Programming & Maintenance Manual
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7 PhoneCallHandlingProgramming(03)................................................................... 7‐1
7.1 AlarmClock–Extension ....................................................7‐1
7.2 AlarmClock–System(SystemReminder) .....................................7‐4
7.3 AnsweringMachineEmulation..............................................7‐6
7.4 AutomatedAttendant ......................................................7‐8
7.5 AutoRedial..............................................................7‐15
7.6 CallForward–Extension...................................................7‐18
7.7 CallForward–ExtensionPredefined ........................................7‐22
7.8 CallerIdentificationTable–Callback ........................................7‐26
7.9 COLineLoopSupervision(Talk/HoldAbandon) ..............................7‐30
7.10 MeetMeConference......................................................7‐33
7.11 Conference,Supervised/Unsupervised ......................................7‐36
7.12 DirectInwardSystemAccess(DISA)........................................7‐40
7.13 End‐To‐EndSignaling/VoicemailDialingRatio ...............................7‐45
7.14 Flash–AnalogPort(SLT)FlashRecognition .................................7‐47
7.15 Flash–COLine ..........................................................7‐50
7.16 Flash–PBXLine.........................................................7‐52
7.17 Hold–HoldReminder,Common(System),I‐HoldIndication..................7‐54
7.18 ExclusiveHold ..........................................................7‐58
7.19 HoldAbandon...........................................................7‐60
7.20 HotelMode–AlarmClockExtension .......................................7‐62
7.21 Pause/PauseInsertion....................................................7‐64
7.22 SingleLineTelephone‐Flash...............................................7‐67
7.23 Tone/Pulse/Inter‐DigitDurationSelection...................................7‐70
7.24 Transfer.................................................................7‐73
7.25 WarningTone/COLineCallLimiter .......................................7‐76
8 PhoneSystemResourceHandling(04)...................................................................... 8‐1
8.1 Attendant .................................................................8‐1
8.2 Attendant/ExtensionDSSConsole ...........................................8‐4
8.3 Attendant/ExtensionDSSConsoleButtonProgramming .......................8‐6
8.4 CallOperator/Attendant...................................................8‐8
8.5 COLineName/LabelProgramming........................................8‐11
8.6 DirectStationSelectionConsole(DSS) .......................................8‐13
8.7 ExtensionPassword.......................................................8‐16
8.8 ExtensionUserName......................................................8‐18
8.9 LoudBell/ExternalPage/MusicSource–Control ............................8‐20
8.10 Messaging–CallMe,TextorVoice.........................................8‐23
8.11 Messaging–StatusText ...................................................8‐25
8.12 Modem.................................................................8‐27
8.13 RemoteRMPProgrammingSetupParameters ...............................8‐29
8.14 SpeedDialing–Extension/System ..........................................8‐33
Emerald ICE Installation, Programming & Maintenance Manual xi
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9 PhoneRestrictionProgramming(05).........................................................................9‐1
9.1 AccountCode–Voluntary/Forced/Verified...................................9‐1
9.2 TollRestriction–ClassofService .............................................9‐4
10 PhoneTrunkApplicationProgramming(06)........................................................10‐1
10.1 UCD/HuntGroups.......................................................10‐1
10.2 Voicemail–AnalogIntegration ............................................10‐10
10.3 Voicemail–DigitalIntegration ............................................10‐19
11 PhoneExtensionApplicationProgramming(07).................................................11‐1
11.1 COLineAlternateRoute................................................... 11‐1
11.2 FAXToneDetection .......................................................11‐5
11.3 PBXCompatibility ........................................................11‐8
11.4 COLineGroupDirectoryNumberSwapping ...............................11‐10
12 PhoneSystemApplicationProgramming(08) .....................................................12‐1
12.1 12/24‐HourModeSelection ................................................ 12‐1
12.2 SystemTimeandDate.....................................................12‐3
12.3 AutomaticCOLineRingingModes.........................................12‐5
12.4 CallPickup‐Group ........................................................12‐8
12.5 COLineProgrammingCopy ...............................................12‐9
12.6 ExtensionProgrammingCopy.............................................12‐12
12.7 RingScheme............................................................12‐15
12.8 ExternalMusicSource(TwoStandard)......................................12‐17
12.9 ExternalPaging..........................................................12‐19
12.10 NumberingPlan ........................................................12‐21
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13 UserProgramming ................................................................................................... 13‐1
13.1 AlphanumericDisplay(SuperTwist) .......................................13‐1
13.2 AttendantAdministration(Administration) .................................13‐2
13.3 AutoHold ..............................................................13‐7
13.4 AutomaticSelection(CO/Intercom).........................................13‐8
13.5 AuxiliaryLamp/LEDStatusBar ...........................................13‐9
13.6 BackgroundMusic(BGM) ................................................13‐11
13.7 BatteryBack‐Up(Memory) ...............................................13‐12
13.8 BatteryBack‐Up(System)................................................13‐13
13.9 BusyLampField–DSS ..................................................13‐14
13.10 BusyRing(Allow/Deny)................................................13‐15
13.11 CallBack–CancelAll ..................................................13‐16
13.12 CallBack(COLine) ....................................................13‐17
13.13 CallBack(Extension)...................................................13‐19
13.14 CallDurationTimer ....................................................13‐21
13.15 CallPark/CallParkAnswer..............................................13‐22
13.16 CallerID ..............................................................13‐23
13.17 CallerIDLog ..........................................................13‐25
13.18 CampOn(Extension) ...................................................13‐27
13.19 COLineCalling&I‐UseIndication .......................................13‐28
13.20 COLineQueuing/Callback .............................................13‐29
13.21 DefaultExtension......................................................13‐31
13.22 DialPadConfirmation/TouchTone......................................13‐32
13.23 DistinctiveRinging–Extension..........................................13‐33
13.24 DoNotDisturb........................................................13‐34
13.25 DoNotDisturb(OneTime)..............................................13‐36
13.26 DoNotDisturb(Override) ..............................................13‐37
13.27 ExtensionFeatureStatus................................................13‐38
13.28 ExtensionPassword....................................................13‐40
13.29 Feature/DSSButtonReset...............................................13‐41
13.30 Directory/Feature/SuffixCodeLookup....................................13‐42
13.31 Feature/DSSbuttonInquiry .............................................13‐43
13.32 Feature/DSSButtonProgramming........................................13‐44
13.33 ForcedIntercom(CallForward) ..........................................13‐46
13.34 ForcedIntercomToneRing ..............................................13‐47
13.35 HeadsetJack ..........................................................13‐48
13.36 HeadsetMode .........................................................13‐49
13.37 HiddenCodes.........................................................13‐51
13.38 HoldingCallAnswer ...................................................13‐53
13.39 HotKeyEnable/Disable.................................................13‐54
13.40 HotLine..............................................................13‐55
13.41 MakinganIntercomCall ................................................13‐57
13.42 VoiceAnnounce .......................................................13‐58
13.43 LastNumberRedial....................................................13‐60
13.44 MeetMePage .........................................................13‐62
13.45 NotePad ..............................................................13‐63
13.46 Mute.................................................................13‐64
13.47 NightMode/Activate...................................................13‐65
13.48 MakingOff‐HookVoiceAnnouncements..................................13‐66
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13.49 On‐HookDialing.......................................................13‐68
13.50 VoicePage(Allow/Deny) ................................................13‐69
13.51 PhantomLines/VirtualNumbers.........................................13‐70
13.52 PhoneLock/Unlock.....................................................13‐72
13.53 PulsetoDTMFConversion ..............................................13‐74
13.54 Recall.................................................................13‐75
13.55 ReleaseKey ............................................................13‐76
13.56 ReminderTones........................................................13‐77
13.57 RingingLevel/MutedRinging...........................................13‐78
13.58 RingingLinePriority ....................................................13‐79
13.59 SavedNumberRedial...................................................13‐80
13.60 SingleLineTelephone–COLineFlash ....................................13‐81
13.61 SingleLineTelephone/AnalogDeviceSupport.............................13‐82
13.62 Speakerphone ..........................................................13‐84
13.63 TransferandAnswerCall ................................................13‐85
13.64 UCDAgentLogOff/LogOn .............................................13‐86
13.65 UCDOverflowandReroute..............................................13‐87
AppendixA DoorPhoneInstallation ..........................................................................A‐1
A.1 General ..................................................................A‐1
A.2 HardwareInstallation .....................................................A‐3
A.3 Programming.............................................................A‐6
AppendixB FeatureCodes ............................................................................................. B‐1
AppendixCProgrammingQuickReferenceCharts...................................................C‐1
xiv Emerald ICE Installation, Programming & Maintenance Manual
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Emerald ICE Installation, Programming & Maintenance Manual 1-1
Introduction
1
1Introduction
TheTadiranEmeraldIntegratedCommunicationExchange,(ICE)isaversatile,Digital
HybridKeyTelephoneSystemthatincludesmanyadvancedfeatures.Itis
designedtomeetthetelecommunicationsneedsofsmalltomediumbusiness
offices.
TheEmeraldICEisafullydigitalhybridkeytelephonesystem.Utilizing“Loop
Start”centraloffice(TelephoneCompany)lineinterfacesinconjunctionwith
analoganddigitalextensionports,itprovidesofficecommunicationsand
connectivitytothePublicSwitchedTelephoneNetwork(PSTN).
TheEmeraldICEoffersaplethoraofofficeproductivityfeaturesandtelephone
enhancingfeaturesthatincludeCallerIdentification(requiredTelephone
Companysubscription)inthestandardpackage.Unlikemostsystemsthatsupport
CallerID,theEmeraldICEsupportsCallerIDtoEmeraldICEproprietarydigital
extensionsandtothird‐party,CallerIDcapableanalogdevices(cordless
telephones,etc.)
Inadditiontomanystandardfeatures,severaloptionalfeaturesareofferedto
furtherenhanceofficecommunications.Thesebuilt‐invoiceprocessingintegration
packagesare:
•AutomatedAttendant
•BothFlashandHardDriveBasedVoicemail/AutoAttendant
TheEmeraldICEplatformallowstheapplicationofthesevoiceprocessing
platformswithoutlossofvaluablesystemportresources.
TheEmeraldICEiscomprisedofanapplication‐configured,expandableKey
ServiceUnitorKSUplatform.Whenusedwiththefull‐featuredDeluxeTelephone
anditsdisplay,itprovidesaccesstoallsystemfunctions.
TheEmeraldICEsystemarchitectureprovidesanexpandableinterfacefordigital
portgrowthandanalogportgrowth.Thebasicconfigurationsupportsbothdevice
types.(Analogportsmightbeusedforplainoldtelephones,faxmachines,
modems,etc.)
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