Tadiran Telecom EMERALD ICE User manual

Emerald ICE
Digital Key
Telephone System
TM
Flash Voicemail Installation Manual

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any specific agreement protecting TADIRAN TELECOM, INC. (herein referred to as
the “Manufacturer”) rights in the aforesaid information. Neither this document nor
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herein for any purposes other than those for which it was disclosed is strictly
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The Manufacturer reserves the right, without prior notice or liability, to make
changes in equipment design or specifications.
Information supplied by the Manufacturer is believed to be accurate and reliable.
However, no responsibility is assumed by the Manufacturer for the use there of nor
for the rights of third parties which may be affected in any way by the use thereof.
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you have encountered an error, please notify the Manufacturer. All specifications are
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© Copyright by TADIRAN TELECOM, INC., 2004.
All rights reserved worldwide.
All trademarks contained herein are the property of their respective holders.

ICE Flash Voice Mail Card Installation & Maintenance Manual Record of Revisions
ROR
Record of Revisions
Catalogue Number Release Date Supercedes Comments
Initial Release August 12, 2003
Revision A February 11, 2004 Initial Release Added ProComm
Keyboard editor settings.
Revision B May 3, 2004 Revision A Added System Voice
Prompts

ICE Voice Mail Card Installation & Maintenance Manual Table of Contents
TOC
Table of Contents
1 INTRODUCTION .................................................................................................................................. 1-1
SYSTEM FEATURES .................................................................................................................................. 1-2
Voice Messaging Functions ................................................................................................................ 1-2
Automated Attendant Functions.......................................................................................................... 1-2
INTENDED AUDIENCE............................................................................................................................... 1-3
BASIC OPERATION ................................................................................................................................... 1-3
DOCUMENT OVERVIEW............................................................................................................................ 1-4
APPLICABLE DOCUMENTS........................................................................................................................ 1-4
PREREQUISITES ........................................................................................................................................ 1-5
General Information and Disclaimers ................................................................................................ 1-5
Electro-Static Discharge Warning ...................................................................................................... 1-6
Hazardous Voltage Warnings ............................................................................................................. 1-6
General Safety Guidelines................................................................................................................... 1-6
Warranty Limitations .......................................................................................................................... 1-7
FCC Regulations................................................................................................................................. 1-7
Warranty Repairs................................................................................................................................ 1-8
Document Conventions ....................................................................................................................... 1-8
2 SYSTEM SPECIFICATIONS.............................................................................................................. 2-1
GENERAL SPECIFICATIONS....................................................................................................................... 2-1
3 SYSTEM PROGRAMMING ................................................................................................................ 3-1
HYPERTERMINAL SETUP.......................................................................................................................... 3-2
PROCOMM SETUP ..................................................................................................................................... 3-3
Procomm for Windows Version 4.7 Up............................................................................................... 3-3
DTMF PROGRAMMING ACCESS............................................................................................................... 3-4
PROGRAMMING THE EMERALD ICE FLASH VOICE MAIL SYSTEM VIA HYPERTERMINAL ........................ 3-5
PROGRAMMING GUIDELINES .................................................................................................................... 3-6
4 EMERALD ICE FLASH VOICE MAIL SYSTEM CARD INSTALLATION ................................ 4-1
EMERALD ICE FLASH VOICE MAIL SYSTEM CARD INSTALLATION.......................................................... 4-3
5 EMERALD ICE FLASH VOICE MAIL SYSTEM SETUP .............................................................. 5-1
EMERALD ICE FLASH VOICE MAIL SYSTEM STARTUP............................................................................. 5-1
Initialization and PBX Integration...................................................................................................... 5-3
MENU OPTION 1-OPEN &CLOSE SCHEDULE .......................................................................................... 5-7
Field Descriptions............................................................................................................................... 5-8
Open and Close Schedule Example..................................................................................................... 5-8
MENU OPTION 2–NUMBER PLAN............................................................................................................ 5-9
Field Descriptions............................................................................................................................. 5-10
Number Plan Example ...................................................................................................................... 5-11
Single Digit Dialing with Automated Attendant Functions ............................................................... 5-13
General Delivery Mailbox................................................................................................................. 5-13
RAN – Recorded Announcement Mailboxes...................................................................................... 5-14
MENU OPTION 3-INVALID DIGITS......................................................................................................... 5-15
MENU OPTION 4-AUTOMATED ATTENDANT CONFIGURATION ............................................................. 5-16
Field Descriptions............................................................................................................................. 5-17
MENU OPTION 5–[FUTURE USE] .......................................................................................................... 5-19
MENU OPTION 6-REAL TIME CLOCK .................................................................................................... 5-19
Field Descriptions/Detailed Instructions .......................................................................................... 5-20
MENU OPTION 7-VERSION NUMBER..................................................................................................... 5-21
Field Descriptions............................................................................................................................. 5-21

Table of Contents ICE Voice Mail Card Installation & Maintenance Manual
TOC
MENU OPTION 8-SET SYSTEM PASSWORD............................................................................................ 5-22
MENU OPTION 9-MAILBOX ASSIGNMENT............................................................................................. 5-23
Field Descriptions............................................................................................................................. 5-24
Examples of Adding and Deleting Mailboxes ................................................................................... 5-26
MENU OPTION 10 -CLASS OF SERVICE .................................................................................................. 5-28
OPTION 11-FREE SECTORS (RECORDING TIME REMAINING ................................................................... 5-29
MENU OPTION 12 -PBX INTEGRATION.................................................................................................. 5-30
Field Descriptions............................................................................................................................. 5-31
PBX Integration Examples................................................................................................................ 5-34
Special Fax Detection Function........................................................................................................ 5-35
MENU OPTION 13 -SYSTEM INITIALIZATION ......................................................................................... 5-35
MENU OPTION 14 -MESSAGES WAITING ............................................................................................... 5-36
Field Descriptions............................................................................................................................. 5-36
MENU OPTION 15 -DEBUG INFORMATION SCREEN................................................................................ 5-37
6 SYSTEM ADMINISTRATOR MAILBOX FUNCTIONS ................................................................. 6-1
ENTERING THE SYSTEM ADMINISTRATOR MAILBOX................................................................................ 6-1
ADMINISTRATOR OPTIONS –DETAILED DESCRIPTIONS ........................................................................... 6-2
System Greetings [Press 1]................................................................................................................. 6-2
Mailbox Administration [Press 2]....................................................................................................... 6-4
Auto Attendant Configuration [Press 3] ............................................................................................. 6-9
Set Date and Time [Press 4] ............................................................................................................. 6-10
Set Operation Mode [Press 5] .......................................................................................................... 6-11
Select PBX Integration [Press 6] ...................................................................................................... 6-13
Record a Prompt [Press 7] ............................................................................................................... 6-14
Listen to a Prompt [Press 8]............................................................................................................. 6-15
Change Open and Close Schedule [Press 9] .................................................................................... 6-16
7 OPTIONAL EQUIPMENT ................................................................................................................... 7-1
THREE-HOUR EXPANSION MODULE......................................................................................................... 7-1
INSTALLATION ......................................................................................................................................... 7-2
8 SYSTEM VOICE PROMPTS ............................................................................................................... 8-1

ICE Voice Mail Card Installation & Maintenance Manual LIST OF FIGURES
LOF
List of Figures
Figure 1. Emerald ICE Flash Voice Mail System Circuit Card (Side View) ................... 4-2
Figure 2. Installation of Emerald ICE Flash Voice Mail System Card............................... 4-3
Figure 3. Enter Password Screen .......................................................................................... 5-1
Figure 4. Programming Main Menu ................................................................................... 5-2
Figure 5. System Initialization Screen.................................................................................. 5-3
Figure 6. PBX Integration Selection Screen......................................................................... 5-5
Figure 7. PBX Integration Screen.......................................................................................... 5-5
Figure 8. Open and Close Schedule Screen......................................................................... 5-7
Figure 9. System Numbering Plan Screen........................................................................... 5-9
Figure 10. Numbering Plan Screen Example.................................................................... 5-11
Figure 11. Invalid Digits Screen.......................................................................................... 5-15
Figure 12. Automated Attendant Setup Screen................................................................ 5-16
Figure 13. Internal Clock Settings ...................................................................................... 5-19
Figure 14. Internal Version Number Screen ..................................................................... 5-21
Figure 15. Password Setup Screen...................................................................................... 5-22
Figure 16. Mailbox Assignment Screen ............................................................................. 5-23
Figure 17. Class of Service Setup Screen ........................................................................... 5-28
Figure 18. Free Sectors Screen............................................................................................. 5-29
Figure 19. PBX Integration Selection Screen..................................................................... 5-30
Figure 20. PBX Integration Screen...................................................................................... 5-31
Figure 21. Messages Waiting Screen.................................................................................. 5-36
Figure 22. Debug Information Screen................................................................................ 5-37
Figure 24. 3- Hour Expansion Module ................................................................................ 7-1

ICE Voice Mail Card Installation & Maintenance Manual LIST OF TABLES
LOT
List of Tables
Table 1. Document Conventions ............................................................................................ 1-8
Table 2. Accessible Program Features ................................................................................... 3-1
Table 3. Terminal Programming ............................................................................................ 3-6
Table 4. Telephone Programming.......................................................................................... 3-7