TAIKO AG-800 User manual

AG-800 User’s Manual
SMS Alert Gateway
All contents are subjected to change without prior notice Rev 2.0 Page 1 of 18
Copyright © 2005 Taiko Network Communications Pte Ltd
SMS Alert Gateway
AG-800
USER’S MANUAL
Rev 2.0
01 Nov 2006

AG-800 User’s Manual
SMS Alert Gateway
All contents are subjected to change without prior notice Rev 2.0 Page 2 of 18
Copyright © 2005 Taiko Network Communications Pte Ltd
AG-800 User Manual
Contents Page
System Features .................................................................................................................4
AG-800 Product Specification ..........................................................................................5
Hardware Reference..........................................................................................................6
Installation guide for AG-800 Configuration Software .................................................8
Important Notes.................................................................................................................8
Hardware Setup.................................................................................................................9
Accessing the GUI............................................................................................................10
“Handphone List” Tab...................................................................................................11
“Group List” Tab ...........................................................................................................12
“Point List” Tab..............................................................................................................13
“Communication” Tab...................................................................................................15
Interaction with device by means of SMS .....................................................................16

AG-800 User’s Manual
SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
Introduction
SMS Alert Gateway is designed as a cost effective remote control system alert device. It
monitors up to 8 dry contacts and 4 relay outputs. User-defined SMS is sent to pre-configure
mobile phone numbers when a pre-defined alarm condition happens. These pre-configured mobile
phone numbers can belong to technicians or engineers who are responsible in handling
corresponding alarms. With the aid of this gateway, the alarm condition brings attention to in-
charge personnel immediately. Besides it allows those mobile phone users to trigger any relay
output by using SMS. The relay output can be connected with alarm indication device, such as
alarm, and others.
There is a built-in microprocessor chip running on a real-time operating system. It gives
immediate response to any change in both inputs and outputs condition. A GSM modem is
embedded in the gateway, user has to subscribe a SIM card for the gateway. The gateway can be
installed in any location under GSM coverage.
A software program, “AG-800 GUI” is provided for configuring the gateway. Alert
settings, such as mobile phone numbers, alert SMS message, alarm condition is configurable in a
text-based document and loaded through the “AG-800 GUI”. The program utilizes USB
connection, therefore user can configure the gateway through any computers with USB ports. The
detailed functions and operations are covered in the following sections of the manual.

AG-800 User’s Manual
SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
System Features
1. Tri-band: 900, 1800 and 1900MHz available;
2. Automatic device condition report through SMS every 24 hour interval;
3. To monitor 8 digital inputs and trigger 4 outputs, so 12 alarm points in total;
4. User-defined alarm condition (normally close or open), alarm and recovery SMS
message for each alarm point;
5. Flexible grouping of alarming level (first, second and subsequent group of mobile
phone numbers to be notified once alarm happens) with adjustable interval delay;
6. Alarm and recovery SMS message is reported in text format which includes time stamp
for indicating the time at which the condition occurs;
7. Maximum of 10 mobile phone numbers can be assigned for each alarm point;
8. User-friendly SMS service, such as requesting current status, acknowledging alarm
condition of any points and triggering relay outputs;
9. Administrative right can be assigned for a particular group of mobile phone users.
It includes remote adding, deleting, exchanging of mobile phone numbers and
activating the alarm of a particular point;
10. Configuration can be done remotely via USB port.
11. Device name allocation for easier understanding rather than alarm point number solely.

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
AG-800 Product Specification
Hardware Specifications
1. Power supply: 9~36VDC
2. Power: 1.5W (typ), 7.68W (max)
2. Integrated Tri-Band GSM 900/1800/1900 Modem
3. Dimension (excluding antenna): 95 x 33 x 70mmm (W x H x D)
4. LED indicators: MDM(Modem), ERR(Error), ALM(Alarm), PWR(Power)
5. Number of inputs: 8 Digital inputs, volt-free contacts
6. Number of outputs: 4 Relay Outputs (30mA max)
7. USB port for configuration.

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
Hardware Reference
Below shows the front and back view of the SMS Alert Gateway. All items are marked with a
unique number and further description can be found below.
(1) Antenna
The antenna detects GSM signal for internal modem.
(2) USB Port
To be connected to a PC and used in conjunction with the software interface to
program the SMS alert gateway.
(3) SIM Card Slot
A SIM card is required for the gateway to send SMS. The SIM card tray is taken out by
pressing a small button by the side.
(4) Power LED (PWR)
Indication of the power status.
(5) Alarm LED (ALM)
The LED will be turned on if any of the alarm point is under alarm condition. It will only
be turned off when all alarm points are under normal conditions
(6) Error LED (ERR)
The LED will be turned on under 2 circumstances:-
(a) In-built modem is not detected by the embedded micro-controller.
(1) (2) (3)
(4) (5) (6) (7)
(8) (9)
(4)(5)
(6)
(7)

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
(b) SMS failed to be sent.
The LED will be turned off when the problem is rectified in which:-
(a) Modem is successfully detected.
(b) Next SMS is sent successfully.
(7) Modem LED (MDM)
It blinks slowly whenever the in-built modem detects GSM coverage with the inserted SIM
card. It normally takes about 12 seconds to start blinking in every power cycle.
(8) IO Connector
The connector consists of relay outputs and digital inputs connection. The wording beside
indicates corresponding connection.
DI1, DI2, DI3… etc. Digital Inputs.
DO1, DO2, DO3,…. etc. Digital Outputs.
(9) Power Connector
Connector to provide power supply to the gateway.
V+ 24 VDC
V- GND

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
Installation guide for AG-800 Software
(1) Insert the AG-800 CD into user’s PC CD-ROM.
(2) Install the AG800 configuration by double clicking the “Setup.exe”.
(3) After completion, plug in the AG800 via USB to the PC USB port. Power up the device and
the PC will detect an unknown USB device requiring a driver.
(4) Search for the drivers by locating the folder. It is found in “C:/Program
Files/AG800_1000/drivers” folder. The USB device requires 2 of these drivers to be installed.
Thus proceed to install the other driver which is found in the same folder.
(5) Note that user require to know that which comport the USB is using. To check, go to “Device
Manager” look under “Ports”. There will be a comport in used labeled as “CP2101 USB to UART
Bridge Controller”.
(6) Run the GUI and proceed to configure the gateway based on user’s requirement. Then click
on the Communications tab. Select the appropriate comport to use to connect to the gateway and
select “Write to gateway”. Wait till the write is finish then the user may proceed to disconnect the
device from the system.
(7) Finally, the user may connect the device to any position as long as it is within GSM coverage.
Important Notes
1. Please wait for the modem light to be blinking first before writing any configuration to it.
If after a long time the modem light still fails to blink, check your SIM card or the
antenna.
2. If SIM card is taken out or changed, user is strongly advised to reboot the device. Failure
to do so might cause functionality problems in the device.

AG-800 User’s Manual
SMS Alert Gateway
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Hardware Setup
Connect the SMS alert gateway as shown in the following diagram:
Insert SIM card into the SIM card tray, then turn on the power supply. The power LED
should be lighted and the modem LED should be flashing if the SIM card detected is within the
GSM coverage. Otherwise, the modem LED remains turned off. Ensure the SIM card is not
locked by any PIN.
Connect USB port to PC USB port for configuration. The communication port number
must be known as it is a required field in the configuration software. To know the communication
port that the USB is using, go to “My Computer” and right click. Select “Properties”, under
“Device Manager”, there should be an indication for ports. Expand the “Ports” display to show
which port the USB is currently using.
USB Connection
SIM Card Holder
To power
supply

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SMS Alert Gateway
All contents are subjected to change without prior notice Rev 2.0 Page 10 of 18
Copyright © 2005 Taiko Network Communications Pte Ltd
Accessing the GUI
Double click on the “AG_800.exe” to run the GUI. The following popup should appear.
After selecting “OK”, the configuration GUI should appear. On the GUI, mainly there are a few
main items user will need to be familiar about. Namely:
- “File” option ----- For saving and loading the configuration file.
-“Handphone List” ----- For keying in of commonly used handphone number.
- “Group List” ----- For putting the handphone number to the group as
desired.
- “Point List” ----- To define the logic control for each of the points and
which contact group should the SMS be sent to.
- “Communication” ----- For uploading and downloading of the settings to the
device.

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
“Handphone List” Tab
1. Key in the handphone number including the country code into the box labeled as “HP
Number”.
2. Click on insert to put the number keyed in into the list.
This list is required for later stages to be used at the grouping configuration.
“File” option
for saving and
loading
Key in user
number here
Number
will
appear
here
Click to
insert
number
to list

AG-800 User’s Manual
SMS Alert Gateway
All contents are subjected to change without prior notice Rev 2.0 Page 12 of 18
Copyright © 2005 Taiko Network Communications Pte Ltd
“Group List” Tab
1. Select the handphone number to be added from the list by highlighting it.
2. Check the group you want to add the number to.
3. Click on the “Insert to Group” to insert the number with the appropriate delay to the
list of handphone settings.
4. Use the slider bar labeled “Delay to Next” to dictate any delay you might want before
it sends to the next user.
5. To delete any handphone number, just highlight the column and press delete.
6. Group 8 is for handphone numbers of the administrator.
Settings for the particular group of handphone number can be configured here.
Delay to next number
settings
Settings will be shown
here
Handphone Number
in the list to be
inserted.
Groups available for
configuration
Click on this to insert
to the group

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
Example:
Handphone
List
Delay to
Next
Handphone1
Handphone2 5
Handphone3
Handphone4 10
Handphone5
Below is the situation that will be triggered, with the settings as above.
1. Alarm occurs, SMS will be sent to Handphone1 and Handphone2.
2. After 5 minutes, SMS will be sent to Handphone3 and Handphone4 if within the 5
minutes, Handphone1 and Handphone2 does not acknowledge the alarm.
3. Then if after 10 minutes, Handphone1, Handphone2, Handphone3 and Handphone4 still
does not acknowledge the SMS, an SMS will be sent to Handphone5.
This will provide the option for more levels of escalation delays as user can freely configure up to
10 different levels of escalation and each escalation of up to an hour difference.

AG-800 User’s Manual
SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
“Point List” Tab
1. Select the point to configure.
2. Enable - To enable a point before it can monitor the point’s status.
Alarm Logic - Select the point whether to trigger on open/close contact.
Contact Group - Select which contact group to inform if alarm is triggered.
Reminder Delay - To send 1 reminder SMS if alarm is triggered and not
acknowledged after the delay.
Device Name - The name user wish to assign to the point (17 char max)
ON Message - The message to receive upon triggering alarm. (20 char max)
OFF Message - The message to receive upon recovering alarm. (20 char max)
Settings for each of the points are configured here.
Note: To have the gateway not sending any sms upon alarm or recovery, leave the field under the ON/OFF Message blank.
Note: If there is no escalation to next level, reminder sms will not be sent.
Physical contact
points on the device
Settings for each of
the individual points
Help on SMS
format

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
“Communication” Tab
1. Communication port - To select based on the assignment of the PC upon
installation of the USB driver.
2. Write to/Read from GW - Either to send the settings to the device or to read the
setting from the device.
3. Status - To show the status of the current upload or download in
detail.
4. Overall Progress Bar - Visual display of the progress of the uploading or
downloading status.
Comm port
Selection
Connecting
to Device
Downloading or
Uploading
Status
Overall Progress
Bar

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
Interaction with device by means of SMS
SMS Message Format from device to user
(A) Alarm/Recovery
Message: yyy zzz<dd/mm hr:min>
where yyy: device name assigned for the alarm point x.
zzz: alarm/recovery message defined for the alarm point x.
dd: date mm: month hr: hour min: minute
Eg: (1)Device1 Alarm 1<03/05 13:20> /
(2)Device1 Normal 1<03/05 14:00>
(B) Alarm acknowledged message
Message: yyy Alarm Acknowledged-hp<dd/mm hr:min>
where hp: mobile phone number which send acknowledgement SMS for alarm point x.
Eg: (1)Device1 acknowledged by-6591234567<03/05 13:20>
SMS Message Format from user to device
i: denotes alarm group index (0 to 9), with index 0 referring to group 1 respectively until index 9
referring to group 10.
j: denotes index number 1 to 8 for DI, “a” to “d” for DO.
k: denotes the index listing within a particular handphone group
yyy: device name as to be configured by users in the GUI.
zzz: alarm/recovery message defined for the alarm point x.
Mobile phone numbers are to be added with prefix.

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
For DI:
SMS Request(Case insensitive) Gateway Replies Reply to
GET(j)
yyy In Normal
Condition Sender
yyy In Alarm
Condition <dd/mm
hh:mm> Sender
E.g.: get(1), Get(8)
Get status from a particular point yyy Is Inactive Sender
ACK(j)
yyy Alarm
Acknowledged Sender
yyy Alarm Stopped by-
6591234567<dd/mm
hh:mm>
Handphone
in same
level
E.g.: ack(2), Ack(3)
Acknowledgement from an alarm yyy Not in Alarm State Sender
j: denotes index number 1 to 8.
yyy: device name as to be configured by users in the GUI.
For DO:
SMS Request(Case insensitive) Gateway Replies Reply to
GET(j)
yyy In Normal
Condition Sender
yyy In Alarm
Condition <dd/mm
hh:mm> Sender
E.g.: get(b), Get(d)
Get status from a particular point yyy is Inactive Sender
yyy Set to Close
Admin
Sender
SET(j)
yyy In Close Condition
Admin
Sender
E.g.: SET(a), set(d)
Activate a DO point
yyy zzz <dd/mm
hh:mm> Group
yyy Set to Open
Admin
Sender
OFF(j)
yyy In Open Condition
Admin
Sender
E.g.: off(b), Off(c)
Recover a DO point
yyy zzz<dd/mm
hh:mm> Group
j: denotes index “a” to “d”

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SMS Alert Gateway
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Copyright © 2005 Taiko Network Communications Pte Ltd
yyy: device name as to be configured by users in the GUI.
zzz: alarm/recovery message defined for the alarm point x.
Gateway:
SMS Request(Case insensitive) Gateway Replies Reply to
TIM
Time synchronize Time is updated Anyone
ADDik+6591234567
E.g.:
add11+6591111111
Add09+6597654321
Add mobile phone number
6591234567-HP
has been added Admin Sender
DELik
E.g: del45, Del00
Delete mobile phone number
6591234567-HP
has been deleted Admin Sender
i: denotes alarm group index (0 to 7), with index 0 referring to group 1 respectively until index 7
referring to group 8.
k: denotes the index listing within a particular handphone group, 0 referring to index 1 and 9
referring to index 10.
Note 1: Only administrator mobile phone is allowed to issue commands SET, OFF, ADD,
DEL.
Note 2: Only mobile phone numbers defined in alarm group can issue command ACK.
Note 3: Command TIM and GET are available for any mobile phone users.
Note 4: If users receive message: “Unrecognized SMS”, it indicates that either the SMS
command format is wrong or the condition when SMS issued is unsuitable for that
particular command.
Note 5: At everyday 12 p.m., the gateway will send a status update with the message “In
Normal Condition” implying that it is still in working condition.
Note 6: Upon powering up, the gateway will send a “In Normal Condition” to the
administrator group.
Example I: A non-administrator will receive reply message, “Unrecognized SMS”, if he tries
to trigger any digital output.
Example II: A predefined mobile phone user will receive reply message, or “Unrecognized
SMS”, if he tries to request status of an invalid alarm point.