Taylor QS11 User manual

Models QS11/23
Modular Grills
Original Operating Instructions
074606--M
5/24/04 (Original Publication)
(Updated 3/4/13)

Complete this page for quick reference when service is required:
Taylor Distributor:
Address:
Phone:
Service:
Parts:
Date of Installation:
Information found on the data label:
Model Number:
Serial Number:
Electrical Specs: Voltage Cycle
Phase
Maximum Fuse Size: A
Minimum Wire Ampacity: A
EMay, 2004 Taylor
All rights reserved.
074606-M
The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072

Table of Contents Models QS11 & QS23
Table of Contents
Section 1 To the Installer 1............................................
Installer Safety 1........................................................
Site Preparation 1.......................................................
Air Clearance 1.........................................................
Electrical Connections 2.................................................
Installation 3...........................................................
Installation of Cable Kit 3................................................
Ventilation and Clearance 3..............................................
Grease Disposal Container 3.............................................
Leveling Procedures 4...................................................
Section 2 To the Operator 7...........................................
Section 3 Safety 8....................................................
Section 4 Operator Parts Identification 10...............................
QS11 10................................................................
QS23 11................................................................
QS11 Accessories 12.....................................................
QS23 Accessories 14.....................................................
Section 5 Important: To the Operator 16.................................
Operating Screen and Controls 17.........................................
Maintenance Menu 19....................................................
Maintenance Menu Flowchart 22...........................................

Models QS11 & QS23 Table of Contents
Table of Contents -- Page 2
Section 6 Operating Procedures 23.....................................
Opening Procedures 23...................................................
Cooking Procedures 25...................................................
Cleaning Between Product Runs 26........................................
Cleaning the Grease Tray Partition 27......................................
Closing Procedures 28...................................................
Weekly Cleaning Procedures 29...........................................
Section 7 Troubleshooting Guide 30....................................
Section 8 Warranty Explanation 32......................................
Parts 32................................................................
Labor 32................................................................
Section 9 Parts List 33.................................................
Wiring Diagram 39.......................................................
Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of instructions.
EMay, 2004 Taylor (Original Publication)
(Updated March, 2013)
All rights reserved.
074606-M
The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072

1
Models QS11 & QS23 To the Installer
110120
Section 1 To the Installer
The following are general installation instructions. For
complete installation details, please see the checkout
card.
Installer Safety
In all areas of the world, equipment should be
installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.
SOnly Taylor authorized service personnel
should perform installation and repairs on
the equipment.
SAuthorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.
SAuthorized service personnel must ensure
that the proper PPE is available and worn
when required during installation and
service.
SAuthorized service personnel must remove
all metal jewelry, rings, and watches before
working on electrical equipment.
The main power supply(s) to the equipment
must be disconnected prior to performing any repairs.
Failure to follow this instruction may result in personal
injury or death from electrical shock or hazardous
moving parts as well as poor performance or damage
to the equipment.
Note:Allrepairsmustbeperformedbyan
authorized Taylor Service Technician.
This unit has many sharp edges that can
cause severe injuries.
Site Preparation
Review the area where the unit will be installed before
uncrating the unit. Make sure all possible hazards to
the user and the equipment have been addressed.
Air Clearance
Clearances from the grill to other surfaces are required
for adequate air circulation:
Rear: 3 inches (76 mm) minimum.
Sides: 3 inches (76 mm) to combustible
surfaces;
0 inches (0 mm) to non-combustible
surfaces;
0 inches (0 mm) between grills in
multiple installations.
Failure to comply with these minimum
clearance requirements will hinder grill perform-
ance and cause damage to its components.

2
To the Installer Models QS11 & QS23
130304
Electrical Connections
The QS series grills have one electrical connection.
Check the data plate on the grill for voltage, cycle,
phase and electrical specifications. Refer to the wiring
diagram provided inside the protective control panel
door at the front of the grill for proper power
connections. The power connection is located behind
the access line cover on the front of the grill.
In the United States, this equipment is intended to be
installed in accordance with the National Electrical
Code (NEC), ANSI/NFPA 70--1987. The purpose of
the NEC code is the practical safeguarding of persons
and property from hazards arising from the use of
electricity. This code contains provisions considered
necessary for safety. Compliance therewith and
proper maintenance will result in an installation
essentially free from hazard!
In all other areas of the world, equipment should be
installed in accordance with the existing local codes.
Please contact your local authorities.
The Proper Wire Size and Branch Circuit Overcurrent
Device shall be selected according to the data label
information and in accordance with CEC Part I 2006,
Section 14--100(e)(i).
FOLLOW YOUR LOCAL ELECTRICAL CODES!
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
This equipment is provided with a grounding lug
that is to be properly attached to the rear of the frame
by the authorized installer. The installation location is
marked by the equipotential bonding symbol (5021 of
IEC 60417--1) on the removable panel and the frame.
SStationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source, must have an
all-pole disconnecting device with a contact
gap of at least 3 mm installed in the external
installation.
SAppliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI, to
protect against the leakage of current,
installed by the authorized personnel to the
local codes.
SSupply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57), installed with the proper
cord anchorage to relieve conductors from
strain, including twisting, at the terminals
and protect the insulation of the conductors
from abrasion.
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent, or similarly qualified person, in order
to avoid a hazard.
The proper wire size and fused circuit should be
selected according to grill data label information.
Incoming power must be connected to the terminals
with black characters on a white background, as
shown:
Figure 1

3
Models QS11 & QS23 To the Installer
110120
Installation
This machine is designed for indoor use only.
DO NOT install the machine in an area where
a water jet could be used to clean or rinse the machine.
Failure to follow this instruction may result in serious
electrical shock.
This grill must be installed on a level surface.
Failure to comply may result in personal injury or
equipment damage.
Installation of Cable Kit
Kit A.--3 Ft. Restrain Cable (part no. 074948) must be
installed to limit the movement of the grill. This is
necessary in order to protect the electrical conduit
from stress. The cable is made of flexible conduit.
To install the kit, look at the back of the unit. There is
a 1/2” hole on the left side of the frame, about half way
down. Remove the plug and attach the cable.
Ventilation and Clearance
To ensure proper operation of this appliance it must be
installed so that products of combustion are efficiently
removed. Do not store anything on top of the grill.
Most service can be performed from the front of the
grill. When inspecting heating elements, the unit must
be disconnected and pulled out of the hood enclosure.
Allow four feet in front of the appliance for this purpose.
Grease Disposal Container
If the grill is not factory--equipped with grease disposal
containers, the store is required to provide appropriate
grease disposal containers in accordance with NSF
Standard 4 requirements.

4
To the Installer Models QS11 & QS23
Leveling Procedures
Figure 2
Step 1
The leveling adjustment needs to be performed when
the grill is properly gapped and at operating
temperature. Level the grill without the release
material sheets in place.
Step 2
To allow adjustment of the gap pins, loosen the two
1/8” allen screws located on the sides of the front and
rear gap slides.
Figure 3
Step 3
Raise both gap pins on the front gap slide until the
bottom of the screwdriver slot is flush with the top edge
of the gap slide. Repeat this step for the rear gap slide.
Slide the gap slide to the right.
Figure 4

5
Models QS11 & QS23 To the Installer
Step 4
For each cook surface requiring adjustment, place the
four gap blocks on the cook surface, approximately 2”
(51 mm) in from each corner. (Figure 5)
Figure 5
Step 5
Lower the cook surface assembly. Loosen and slowly
move the T-handle to the left until the gap
indicator/pointer is at #8 on the gap indicator plate, and
tighten the T-handle.
Figure 6
Step 6
Wearing proper protection, carefully attempt to raise
the gap slide to evaluate which gap pin is in need of
adjustment.
Figure 7
With the gap slide raised, slowly turn the gap pin
needing adjustment until it makes contact with the
cook surface. Note: Do not use force to adjust the pins.
Repeat these steps for both gap slides.
Figure 8
Step 7
Raise the upper cook surface and remove the four gap
blocks.

6
To the Installer Models QS11 & QS23
090401
Step 8
Lower the upper cook surface into the COOK position.
Figure 9
Step 9
Wearing proper protection, attempt to rock the cook
surface assembly. Apply slight pressure on the
locating pins at opposite corners to each other as
shown in Figure 10.
Figure 10
Step 10
If the unit rocks, split the adjustment for gap pins
across the uneven corners, as shown in Figure 11.
Figure 11
Step 11
After adjusting, verify the unit for stability/rock.
Step 12
If all adjustments on the cook surface are correct, and
no rocking occurs, tighten the two allen screws located
on the sides of the front and rear gap slides to lock all
adjustments from moving.
IMPORTANT: It is highly recommended
that the gap slides and the gap slide
retainers (as shown in Figure 12) be
removed at least weekly for cleaning these
parts and the cook surface shroud behind
these parts.
These parts are easily removed by removing
the locating pins and holding both parts,
because they are not attached together, and
pulling them from the cook surface.
Take the gap slides and the gap slide retainers
to the sink for cleaning. (Be sure to re-install
the gap slides as they were removed, i.e., “F”
front.) See Weekly Cleaning Procedures
on page 29.
Figure 12

7
Models QS11 & QS23 To the Operator
110120
Section 2 To the Operator
The grill you have purchased has been carefully
engineered and manufactured to provide dependable
operation. The QS series grills are designed to deliver
“cook-to-order” menu items. The two-sided cooking
method increases speed of service and assures safe
product integrity.
These grills, when properly operated and maintained,
will produce a consistent quality product. Like all
mechanical products, they require cleaning and
maintenance. A minimum amount of care and
attention is necessary if the operating procedures in
this manual are followed closely.
This Operator’s Manual should be read before
operating or performing any maintenance on your
equipment.
It is strongly recommended that all personnel
responsible for the equipment’s operation and
cleaning, review these procedures for proper training
and assurance that no misunderstandings exist.
In the event that you require technical assistance,
please contact your local authorized Taylor Distributor.
Note: Warranty is valid only if the parts are authorized
Taylor parts, purchased from an authorized Taylor
Distributor, and the required service work is provided
by an authorized Taylor service technician. Taylor
reserves the right to deny warranty claims on
equipment or parts if non--approved parts or
refrigerant were installed in the machine, system
modifications were performed beyond factory
recommendations, or it is determined that the failure
was caused by neglect or abuse.
Note: Constant research results in steady
improvements; therefore, information in this
manual is subject to change without notice.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other similar
legislation in effect after August 13, 2005. Therefore,
it must be collected separately after its use is
completed, and cannot be disposed as unsorted
municipal waste.
The user is responsible for returning the product to the
appropriate collection facility, as specified by your local
code.
For additional information regarding applicable local
laws, please contact the municipal facility and/or local
distributor.

8
Safety Models QS11 & QS23
130304
Section 3 Safety
We, at Taylor Company, are deeply concerned about
the safety of the operator when he or she comes in
contact with the grill and its parts. Taylor has gone to
extreme efforts to design and manufacture built-in
safety features to protect both you and the service
technician. As an example, warning labels have been
attached to the grill to further point out safety
precautions to the operator.
IMPORTANT -- Failure to adhere to the
following safety precautions may result in severe
personal injury or death. Failure to comply with
these warnings may damage the machine and its
components. Component damage will result in
part replacement expense and service repair
expense.
To Operate Safely:
DO NOT operate the grill without reading
this Operator’s Manual. This manual should be kept in
a safe place for future reference.
This appliance is to be used only by trained
personnel. It is not intended for use by children or
people with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning the
use of the appliance by a person responsible for their
safety. Children should be supervised to ensure that
they do not play with the appliance.
This equipment is provided with a grounding lug
that is to be properly attached to the rear of the frame
by the authorized installer. The installation location is
marked by the equipotential bonding symbol (5021 of
IEC 60417--1) on the removable panel and the frame.
SDO NOT operate the grill unless it is
properly grounded.
SDO NOT operate the grill unless all service
panels are restrained with screws.
SDO NOT use the cord if it is frayed.
SAll repairs must be performed by an
authorized Taylor service technician.
SDO NOT attempt any repairs unless the
power supply to the grill has been
disconnected.
SFor Cord Connected Units: Only Taylor
authorized service technicians or licensed
electricians may install a plug or
replacement cord on these units.
SStationary appliances which are not
equipped with a power cord and a plug or
other device to disconnect the appliance
from the power source must have an
all--pole disconnecting device with a contact
gap of at least 3 mm installed in the external
installation.
SAppliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected, not used for long
periods, or during initial installation, shall
have protective devices such as a GFI to
protect against the leakage of current and
be installed by authorized personnel to the
local codes.
SSupply cords used with this unit shall be
oil-resistant, sheathed, flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic elastomer-
sheathed cord (Code designation 60245 IEC
57) installed with the proper cord anchorage
to relieve conductors from strain, including
twisting, at the terminals and protect the
insulation of the conductors from abrasion.
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent, or similarly qualified person, in order
to avoid a hazard.
Failure to follow these instructions may result in
electrocution. Contact your local Taylor Distributor for
authorized service.

9
Models QS11 & QS23 Safety
130304
Grill clearance must be maintained at least
3” (76 mm) from all combustible materials
(0” to non--combustible materials).
Failure to comply could result in a fire hazard.
All grills require 3” (76 mm) of air clearance in the rear.
Failure to comply will hinder grill performance.
DO NOT use a water jet to clean or rinse the
grill. Failure to follow this instruction may result in the
following:
Sserious electrical shock
Sburns from hot steam
Sliquid collecting inside the grill and
destroying electrical components.
SDO NOT prepare or remove product without
proper equipment.
SDO NOT allow untrained personnel to
operate this grill.
SUSE EXTREME CAUTION when cleaning
the grill.
Failure to follow these instructions may result in severe
burns from high temperatures.
This grill must be placed on a level surface.
Failure to comply may result in personal injury or
equipment damage.
Access to the service area of the unit is
restricted to persons having knowledge and practical
experience with the appliance, in particular as far as
safety and hygiene are concerned.
Cleaning and sanitizing schedules are
governed by your Federal, State, or local regulatory
agencies and must be followed accordingly. Please
refer to the cleaning section of this manual for the
proper procedure to clean this unit.
CAUTION: DO NOT attempt to use the grill
during a power outage. Grills require electrical
power for operation. In the event of a prolonged power
outage, place the unit in the “OFF” position.
DO NOT slide the grill with the legs attached.
Failure to follow this instruction may damage the grill.
NOISE LEVEL: Airborne noise emission does not
exceed 70 dB(A) when measured at a distance of 1.0
meter from the surface of the machine and at a height
of 1.6 meters from the floor.

10
Operator Parts Identification Models QS11 & QS23
071102
Section 4 Operator Parts Identification
QS11
2
1
3
4
Figure 13
ITEM DESCRIPTION PART NO.
1COVER-TOP 079969
2TRAY A.-GREASE X79940-SER
ITEM DESCRIPTION PART NO.
3STANDOFF-REAR 079288
4STANDOFF-FRONT 079289

11
Models QS11 & QS23 Operator Parts Identification
071102
QS23
2
1
3
4
Figure 14
ITEM DESCRIPTION PART NO.
1COVER-TOP 079969
2TRAY A.-GREASE X79940-SER
ITEM DESCRIPTION PART NO.
3STANDOFF-REAR 079288
4STANDOFF-FRONT 079289

12
Operator Parts Identification Models QS11 & QS23
071102
QS11 Accessories
5
3
4
8
13
14
19 18
9
7
20
15 16 17
11
10
6
12
S
I
Z
Z L
E
1
2
Figure 15

13
Models QS11 & QS23 Operator Parts Identification
071102
QS11 Accessories -- Parts Identification
ITEM DESCRIPTION PART NO.
1SCRAPER A.-GROOVE X79246
2SCRAPER A.-GROOVE X79668
3SCRAPER-TEFLON WIPER 075887
ITEMS 4-12 ARE INCLUDED IN X70300 KIT
4SCRAPER-TROUGH 079726
5BAR-RELEASE SHEET 079930
6SHEET-SEAMED RELEASE 078804
7SPRING-.438 OD X .046 X 1.75 079704
8STANDOFF-REAR 079288
9BLOCK-GAGE PLATEN KIT 079912
10 CLEANER-SIZZLE 1 QT 545A 079895
11 BRUSH-.625 X 1.500 074166
12 STANDOFF-FRONT 079289
*CARD-CHECKOUT-GRILL GM 049990
*GUIDE-CHECK OUT-QS 051934
*INSTRUCTION-GRILL OPER 074825-INS
*KIT A.-3FT RESTRAIN CABLE 074948
ITEM DESCRIPTION PART NO.
ITEMS 13-20 ARE INCLUDED IN X79689 KIT
13 SCREW-3/8-16X1/2 HEX HEAD 001081
14 WASHER-3/8 EXTERNAL 001087
15 SCREW-10-32X3/8 SLTD 024298
16 BAR-STOP 079673
17 BAR-REAR-COVER SUPPORT 079855
18 GUARD A.-FRONT X79426-SP
19 SLEEVE-STOP BAR 079688
20 COVER A.-REAR X79674
*NOT SHOWN

14
Operator Parts Identification Models QS11 & QS23
071102
QS23 Accessories
5
34
8
13
14
19 18
9
7
20
15 16 17
11
10
6
12
S
I
Z
Z L
E
1
2
Figure 16

15
Models QS11 & QS23 Operator Parts Identification
QS23 Accessories -- Parts Identification
ITEM DESCRIPTION PART NO.
1SCRAPER A.-GROOVE X79246
2SCRAPER A.-GROOVE X79668
ITEMS 3-12 ARE INCLUDED IN X70300-2 KIT
3SCRAPER-TEFLON WIPER 75887
4SCRAPER-TROUGH 079726
5BAR-RELEASE SHEET 079930
6SHEET-SEAMED RELEASE 078804
7SPRING-.438 OD X .046 X 1.75 079704
8STANDOFF-REAR 079288
9BLOCK-GAGE PLATEN KIT 079912
10 CLEANER-SIZZLE 1 QT 545A 079895
11 BRUSH-.625 X 1.500 074166
12 STANDOFF-FRONT 079289
*CARD-CHECKOUT-GRILL GM 049990
*CARD-GRILL CLEANING 050885
*GUIDE-CHECK OUT-QS 051934
*INSTRUCTION-GRILL OPER 053656-INS
*KIT A.-3FT RESTRAIN CABLE 074948
ITEM DESCRIPTION PART NO.
ITEMS 13-20 ARE INCLUDED IN X79873 KIT
13 SCREW-3/8-16X1/2 HEX HEAD 001081
14 WASHER-3/8 EXTERNAL 001087
15 SCREW-10-32X3/8 SLTD 024298
16 BAR-STOP 079673
17 BAR-REAR-COVER SUPPORT 079855
18 GUARD A.-FRONT X79426-SP
19 SLEEVE-STOP BAR 079688
20 COVER A.-REAR X74329
*NOT SHOWN

16
Important: To the Operator Models QS11 & QS23
Section 5 Important: To the Operator
Figure 17
ITEM DESCRIPTION
1Power Switch
2Keys
3LED Display
4Indicator Lights
5Timer Button
Power Switch (Rocker)
When placed in the ON position, the power switch
allows control panel operation. The power switch is
located on the front panel.
Indicator Light
The lights on the front panel indicate when the heaters
are operating.
Heating Zones
Each side (zone) of the grill is equipped with three
independent heating elements. The independent
elements assure even temperatures and quick
temperature recovery.
Timer Button
Used to start and stop the cook timer.
Release Material Sheets
Release material sheets are used on the upper grill
plate to prevent food product from sticking.