TBK vision TBK-DVR1100 Series User manual

User Manual
Digital Video Recorder
TBK-DVR1100 series

TBK-DVR1100 Digital Video Recorder User Manual
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User Manual
About this Manual
This Manual is applicable to Digital Video Recorder (DVR) TBK-DVR1100 series.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website.
Please use this user manual under the guidance of professionals.
Legal Disclaimer
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED
WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the EMC
Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product
to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of
as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the
battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Applicable Models
This manual is applicable to the models listed in the following table.
Series
Model
TBK-DVR1100
TBK-DVR1104
TBK-DVR1108
TBK-DVR1116
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or
supplement important points of the main text.
Indicates a potentially hazardous situation, which
if not avoided, could result in equipment
damage, data loss, performance degradation, or
unexpected results.
Indicates a hazard with a high level of risk, which
if not avoided, will result in death or serious
injury.

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Safety Instructions
⚫Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
⚫In the use of the product, you must be in strict compliance with the electrical safety regulations
of the nation and region. Please refer to technical specifications for detailed information.
⚫Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100 to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.
⚫Do not connect several devices to one power adapter as adapter overload may cause over-
heating or a fire hazard.
⚫Please make sure that the plug is firmly connected to the power socket.
⚫If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
⚫Ensure unit is installed in a well-ventilated, dust-free environment.
⚫Unit is designed for indoor use only.
⚫Keep all liquids away from the device.
⚫Ensure environmental conditions meet factory specifications.
⚫Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
⚫Use the device in conjunction with an UPS if possible.
⚫Power down the unit before connecting and disconnecting accessories and peripherals.
⚫A factory recommended HDD should be used for this device.
⚫Improper use or replacement of the battery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used batteries according to the instructions provided by
the battery manufacturer.

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1.1 Product Key Features
General
⚫Connectable to HD-TVI and analog cameras;
⚫Supports UTC protocol for connecting camera over coax;
⚫Connectable to AHD cameras;
⚫Connectable to HDCVI cameras;
⚫Connectable to IP cameras;
⚫The analog signal inputs including HD-TVI, AHD, HDCVI, and CVBS can be automatically
recognized without configuration;
⚫Each channel supports dual-stream. And sub-stream supports up to WD1 resolution;
⚫The main stream support up to 720p resolution;
⚫1080p lite mode is applicable to all the channels;
⚫Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.;
⚫Encoding for both video stream and video & audio stream; audio and video synchronization
during composite stream encoding;
⚫One-key enable or disable H.264+; Defog level, night to day sensitivity, day to night sensitivity,
and IR light brightness configurable for the connected analog cameras supporting these parameters;
4 MP/5 MP signal switch for the supported analog cameras; ⚫
Watermark technology.
Local Monitoring
⚫1/4/6/8/9/16 screen live view is supported, and the display sequence of screens is adjustable;
⚫Live view screen can be switched in group and manual switch and automatic cycle live view are
also provided, the interval of automatic cycle can be adjusted;
⚫CVBS output only serves as the aux output or live view output.
⚫Quick setting menu is provided for live view;
⚫The selected live view channel can be shielded;
⚫VCA information overlay in live view for the supported analog cameras and in smart playback for
the supported analog and IP cameras;
⚫Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA
alarm functions;

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⚫Privacy mask;
⚫Several PTZ protocols (including Omnicast VMS of Genetec) supported; PTZ preset, patrol and
pattern;
⚫Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
⚫Each disk with a maximum of 6 TB storage;
⚫8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤ 8)) can be
connected;
⚫Remaining recording time of the HDD can be viewed;
⚫S.M.A.R.T. and bad sector detection;
⚫HDD sleeping function;
⚫HDD property: redundancy, read-only, read/write (R/W);
⚫HDD group management;
⚫HDD quota management; different capacity can be assigned to different channels.
Recording and Playback
⚫Holiday recording schedule configuration;
⚫Cycle and non-cycle recording modes;
⚫Normal and event video encoding parameters;
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm
and Event;
⚫8 recording time periods with separated recording types;
⚫Supports Channel-Zero encoding;
⚫Main stream and sub-stream configurable for simultaneous recording;
⚫Pre-record and post-record for motion detection triggered recording, and pre-record time for
schedule and manual recording;
⚫Searching record files by events (alarm input/motion detection);
⚫Customization of tags, searching and playing back by tags;
⚫Locking and unlocking of record files;
⚫Local redundant recording;
⚫When HD-TVI, AHD, or HDCVI input is connected, the information including the resolution and
frame rate will be overlaid on the bottom right corner of the live view for 5 seconds. When CVBS

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input is connected, the information such as NTSC or PAL will be overlaid on the bottom right
corner of the live view for 5 seconds.
⚫Searching and playing back record files by camera number, recording type, start time, end time,
etc.;
⚫Smart playback to go through less effective information;
⚫Main stream and sub-stream selectable for local/remote playback;
⚫Zooming in for any area when playback;
⚫Multi-channel reverse playback;
⚫Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,
locating by dragging the mouse on the progress bar;
⚫4/8/16-ch synchronous playback;
Backup
⚫Exports data by a USB, and SATA device;
⚫Exports video clips when playback;
⚫Management and maintenance of backup devices.
Alarm and Exception
⚫Configurable arming time of alarm input/output;
⚫Alarms for video loss, motion detection, video tampering, abnormal signal, video input/recording
resolution mismatch, illegal login, network disconnected, IP confliction, record exception, HDD
error, and HDD full, etc.;
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email
and alarm output;
One-Key disarms the linkage actions of the alarm input;
⚫PTZ linking for the VCA alarm;
⚫VCA detection alarm is supported;
⚫Supports POS triggered alarm;
⚫Supports coaxial alarm;
⚫System will automatically reboot when a problem is detected in an attempt to restore normal
functionality.
Other Local Functions
⚫Manual and automatic video quality diagnostics;
⚫Operable by mouse and remote control;

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⚫Three-level user management; admin user can create many operating account and define their
operating permission, which includes the permission to access any channel;
⚫Completeness of operation, alarm, exceptions and log writing and searching;
⚫Manually triggering and clearing alarms;
⚫Importing and exporting of configuration file of devices;
⚫Getting cameras type information automatically;
⚫Unlock pattern for device login for the admin;
⚫Clear-text password available;
⚫GUID file can be exported for password resetting;
⚫Multiple connected analog cameras supporting Turbo HD or AHD signal can be upgraded
simultaneously via DVR.
Network Functions
⚫1 self-adaptive 10M/100M/1000M network interface or 1 self-adaptive
10M/100Mbps network interface provided;
⚫IPv6 is supported;
⚫TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™ and HTTPS are
supported;
Supports access by Cloud P2P;
⚫TCP, UDP and RTP for unicast;
⚫Auto/Manual port mapping by UPnPTM;
⚫Remote search, playback, download, locking and unlocking the record files, and downloading
files broken transfer resume;
⚫Remote parameters setup; remote import/export of device parameters;
⚫Remote viewing of the device status, system logs and alarm status;
⚫Remote keyboard operation;
⚫Remote HDD formatting and program upgrading;
⚫Remote system restart and shutdown;
⚫Supports upgrading via remote FTP server;
⚫RS-485 transparent channel transmission;
⚫Alarm and exception information can be sent to the remote host;
⚫Remotely start/stop recording;
⚫Remotely start/stop alarm output;

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⚫Remote PTZ control;
⚫Remote JPEG capture;
⚫Two-way audio and voice broadcasting;
⚫Output bandwidth limit configurable;
⚫Embedded WEB server;
⚫if DHCP is enabled, you can enable DNS DHCP or disable it and edit the Preferred DNS Server and
Alternate DNS Server.
Development Scalability
⚫SDK for Windows and Linux system;
⚫Source code of application software for demo;
⚫Development support and training for application system.

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Table of Contents
1.1 Product Key Features ....................................................................................................... 6
Chapter 1 Introduction ................................................................................................................. 17
1.1 Front Panel ............................................................................................ 17
1.2 IR Remote Control Operations ............................................................... 18
1.3 USB Mouse Operation ........................................................................... 22
1.4 Input Method Description ..................................................................... 23
1.5 Rear Panel .............................................................................................. 24
Chapter 2 Getting Started ............................................................................................................. 25
2.1 Starting Up and Shutting Down the DVR ............................................... 26
2.2 Activating the Device ............................................................................ 26
2.3 Using the Unlock Pattern for Login ........................................................ 27
2.3.1 Configuring the Unlock Pattern ............................................................. 27
2.3.2 Logging in via Unlock Pattern................................................................. 29
2.4 Basic Configuration in Startup Wizard ................................................... 31
2.5 Login and Logout ................................................................................... 36
2.5.1 User Login .............................................................................................. 36
2.5.2 User Logout ........................................................................................... 37
2.6 Resetting Your Password .......................................................................... 37
2.6.1 Reseting Password by GUID ................................................................... 37
2.6.2 Reseting Password by Email .................................................................. 39
2.7 Adding and Connecting the IP Cameras .................................................. 40
2.7.1 Activating the IP Camera ...................................................................................... 40
2.7.2 Adding the Online IP Camera ................................................................................ 41
2.7.3 Editing the Connected IP Camera ......................................................................... 45
2.8 Viewing Signal Input Status .....................................................................46
Chapter 3 Live View ...................................................................................................................... 47
3.1 Introduction of Live View .................................................................................................. 47
3.2 Operations in Live View Mode ......................................................................................... 47

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3.2.1 Using the Mouse in Live View ................................................................ 48
3.2.2 Quick Setting Toolbar in Live View Mode ............................................... 50
3.3 Channel-Zero Encoding .................................................................................................. 54
3.4 Adjusting Live View Settings ............................................................................................. 55
3.5 Manual Video Quality Diagnostics .................................................................................... 57
Chapter 4 PTZ Controls ................................................................................................................. 58
4.1 Configuring PTZ Settings ........................................................................ 58
4.2 Setting PTZ Presets, Patrols and Patterns .............................................. 60
4.2.1 Customizing Presets ............................................................................... 60
4.2.2 Calling Presets ........................................................................................ 61
4.2.3 Customizing Patrols................................................................................ 62
4.2.4 Calling Patrols......................................................................................... 63
4.2.5 Customizing Patterns ............................................................................. 63
4.2.6 Calling Patterns ...................................................................................... 64
4.2.7 Customizing Linear Scan Limit ............................................................... 65
4.2.8 Calling Linear Scan ................................................................................. 66
4.2.9 One-Touch Park ...................................................................................... 67
4.3 PTZ Control Panel ..................................................................................... 68
Chapter 5 Recording Settings ....................................................................................................... 70
5.1 Configuring Encoding Parameters .......................................................... 70
5.2 Configuring Recording Schedule ............................................................ 74
5.3 Configuring Motion Detection Recording............................................... 78
5.4 Configuring Alarm Triggered Recording.................................................. 79
5.5 Configuring Event Recording.................................................................. 81
5.6 Configuring Manual Recording.............................................................. 83
5.7 Configuring Holiday Recording.............................................................. 84
5.8 Configuring Redundant Recording........................................................ 86
5.9 Configuring HDD Group ....................................................................... 87
5.10 Files Protection .................................................................................... 89
5.11 One-Key Enabling and Disabling H.264+ for Analog Cameras ............. 91
5.12 Configuring 1080P Lite ........................................................................ 92

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Chapter 6 Playback ....................................................................................................................... 95
6.1 Playing Back Record Files .................................................................... 95
6.1.1 Instant Playback ................................................................................... 95
6.1.2 Playing Back by Normal Search ............................................................ 95
6.1.3 Playing Back by Event Search ............................................................... 98
6.1.4 Playing Back by Tag .............................................................................. 101
6.1.5 Playing Back by Smart Search .............................................................. 103
6.1.6 Playing Back by System Logs ................................................................ 107
6.1.7 Playing Back by Sub-Periods ................................................................ 109
6.1.8 Playing Back External File .................................................................... 110
6.2 Auxiliary Functions of Playback....................................................... 110
6.2.1 Playing Back Frame by Frame .............................................................. 110
6.2.2 Digital Zoom ......................................................................................... 111
6.2.3 Reverse Playback of Multi-Channel ..................................................... 111
Chapter 7 Backup .......................................................................................................................... 113
7.1 Backing up Record Files ..................................................................... 113
7.1.1 Backing up by Normal Video/Picture Search ....................................... 113
7.1.2 Backing up by Event Search ................................................................. 115
7.1.3 Backing up Video Clips ......................................................................... 116
7.2 Managing Backup Devices ................................................................ 117
Chapter 8 Alarm Settings ............................................................................................................. 119
8.1 Setting Motion Detection .................................................................... 119
8.2 Setting Sensor Alarms .......................................................................... 121
8.3 Detecting Video Loss ........................................................................... 124
8.4 Detecting Video Tampering ................................................................. 125
8.5 Setting All-day Video Quality Diagnostics ........................................... 127
8.6 Handling Exceptions............................................................................. 128
8.7 Setting Alarm Response Actions .......................................................... 130
Chapter 9 VCA Alarm ................................................................................................................ 133
9.1 Face Detection ..................................................................................... 133
9.2 Vehicle Detection ................................................................................. 134

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9.3 Line Crossing Detection ....................................................................... 136
9.4 Intrusion Detection .............................................................................. 138
9.5 Region Entrance Detection .................................................................. 140
9.6 Region Exiting Detection ...................................................................... 141
9.7 Loitering Detection .............................................................................. 142
9.8 People Gathering Detection ................................................................ 142
9.9 Fast Moving Detection ......................................................................... 142
9.10 Parking Detection................................................................................. 143
9.11 Unattended Baggage Detection ........................................................... 143
9.12 Object Removal Detection .................................................................. 144
9.13 Audio Exception Detection .................................................................. 144
9.14 Defocus Detection................................................................................ 145
9.15 Sudden Scene Change .......................................................................... 146
9.16 PIR Alarm ............................................................................................. 146
Chapter 10 VCA Search ................................................................................................................ 148
10.1 Face Search .......................................................................................... 148
10.2 Behavior Search ................................................................................... 150
10.3 Plate Search ......................................................................................... 151
Chapter 11 Network Settings ...................................................................................................... 153
11.1 Configuring General Settings .......................................................... 153
11.2 Configuring Advanced Settings ..................................................... 154
11.2.1 Configuring PPPoE Settings .................................................................. 154
11.2.2 Configure P2P ...................................................................................... 154
11.2.3 Configuring DDNS ................................................................................ 155
11.2.4 Configuring NTP Server ........................................................................ 157
11.2.5 Configuring NAT ................................................................................... 157
11.2.6 Configuring More Settings ................................................................... 159
11.2.7 Configuring HTTPS Port ........................................................................ 161
11.2.8 Configuring Email ................................................................................. 162
11.2.9 Checking Network Traffic ..................................................................... 164
11.3 Configuring Network Detection ....................................................... 165
11.3.1 Testing Network Delay and Packet Loss ............................................... 165

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11.3.2 Exporting Network Packet ................................................................... 166
11.3.3 Checking Network Status ..................................................................... 166
11.3.4 Checking Network Statistics ................................................................. 168
Chapter 12 HDD Management ................................................................................................... 169
12.1 Initializing HDDs ................................................................................... 169
12.2 Managing Network HDD ...................................................................... 170
12.3 Managing HDD Group .......................................................................... 173
12.3.1 Setting HDD Groups ............................................................................. 173
12.3.2 Setting HDD Property .......................................................................... 174
12.4 Configuring Quota Mode ..................................................................... 175
12.5 Configuring Disk Clone ......................................................................... 177
12.6 Checking HDD Status ........................................................................... 178
12.7 Checking S.M.A.R.T Information .......................................................... 179
12.8 Detecting Bad Sector ........................................................................... 180
12.9 Configuring HDD Error Alarms ............................................................. 181
Chapter 13 Camera Settings ........................................................................................................ 182
13.1 Configuring OSD Settings ............................................................... 182
13.2 Configuring Privacy Mask .............................................................. 183
13.3 Configuring Video Parameters ....................................................... 185
13.3.1 Configuring Image Settings .................................................................. 185
13.3.2 Configuring Camera Parameters Settings ............................................ 186
Chapter 14 DVR Management and Maintenance .....................................................................188
14.1 Viewing System Information .......................................................... 188
14.2 Searching Log Files ........................................................................... 188
14.3 Importing/Exporting IP Camera Info ........................................... 191
14.4 Importing/Exporting Configuration Files .................................... 191
14.5 Upgrading System ............................................................................ 192
14.5.1 Upgrading by Local Backup Device ...................................................... 192
14.5.2 Upgrading by FTP ................................................................................. 192
14.5.3 Upgrading by Cloud ............................................................................. 193
14.6 Restoring Default Settings ............................................................... 194

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Chapter 15 Others ......................................................................................................................... 195
15.1 Configuring General Settings .......................................................... 195
15.2 Configuring DST Settings ................................................................ 196
15.3 Configuring More Settings .............................................................. 196
15.4 Managing User Accounts ................................................................ 197
15.4.1 Adding a User ...................................................................................... 197
15.4.2 Deleting a User .................................................................................... 201
15.4.3 Editing a User ...................................................................................... 201
Chapter 16 Appendix ................................................................................................................... 202
16.1 Glossary ............................................................................................... 202
16.2 Troubleshooting ................................................................................... 203
16.3 List of Compatible Third-Party IP Cameras .......................................... 207

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Chapter 1 Introduction
1.1 Front Panel
Table 1-1 Description of Front Panel
No.
Name
Function Description
1
POWER
Turns green when the power switch on the rear panel is
turned on.
STATUS
Flickers red when data is being read from or written to
HDD.
Tx/Rx
Flickers green when network connection is functioning
properly.
2
MENU
Accesses the main menu interface.
ESC
Exits and back to the previous menu.
3
IR Receiver
Receiver for IR remote
4
USB Interface
Universal Serial Bus (USB) port for additional devices
such as USB mouse and USB Hard Disk Drive (HDD).

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1.2 IR Remote Control Operations
The DVR may also be controlled with the included IR remote control, shown in Figure 1-9.
Batteries (2×AAA) must be installed before operation.
Figure 1-9 Remote Control
The keys on the remote control closely resemble the ones found on the front panel. Refer to Table
1-7, they include:
Table 1-7 Description of the IR Remote Control Buttons
No.
Name
Description
1
POWER
Power on/off the device.
Power on/off the device by pressing and holding the
button for 5 seconds.

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2
MENU Button
Press the button to return to the main menu (after
successful login).
Press and hold the button for 5 seconds will turn off
audible key beep.
In PTZ Control mode, the MENU button will start wiper (if
applicable).
In Playback mode, it is used to show/hide the control
interface.
3
REC Button
Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can
call a PTZ preset by pressing Numeric button.
It is also used to turn audio on/off in the Playback mode.
4
DIRECTION Button
Navigate between different fields and items in menus.
In the Playback mode, the Up and Down button is used
to speed up and slow down recorded video. The Left and
Right button will select the next and previous record files.
In Live View mode, these buttons can be used to cycle
through channels.
In PTZ control mode, it can control the movement of the
PTZ camera.
No.
Name
Description

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ENTER Button
Confirm selection in any of the menu modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the
video.
In single-frame Playback mode, pressing the button will
advance the video by a single frame.
5
PTZ Button
In Auto-switch mode, it can be used to stop /start auto
switch.
6
DEV
Enables/Disables Remote Control.
7
Alphanumeric
Buttons
Switch to the corresponding channel in Live view or PTZ
Control mode.
Input numbers and characters in Edit mode.
Switch between different channels in the Playback
mode.
8
ESC Button
Back to the previous menu.
Press for Arming/disarming the device in Live View
mode.
9
PLAY Button
The button is used to enter the All-day Playback mode.
It is also used to auto scan in the PTZ Control menu.
10
PREV Button
Switch between single screen and multi-screen mode.