TCS Ubiquity QD2040b User manual

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The QD2040b Ubiquity Cloud Site Gateway
connects the site controller network with the
Ubiquity Cloud™ server.
QD2040b
Ubiquity Cloud Site Gateway
|PRODUCT MANUAL

2800 Laura Lane • Madison, WI 53562 | 800.288.9383 • fax: [phone] | www.tcsbasys.com
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• QD2040b Ubiquity Cloud Site Gateway
• External Power Supply
• Wall Mounting Bracket
Description ............................1
Features ..............................1
Material List ...........................1
Factory IP Network Address Configuration . 2
Mounting..............................2
Connections ...........................2
RS-485 Controller Network Wiring & Setup..3
Gateway Configuration Page .............4
Commissioning Tools ...................5
Checkout and Troubleshooting ...........6
LED Description ........................6
Contents
• Site gateway to Ubiquity Cloud: enables controller’s interoperability with Ubiquity Cloud
• Enables Ubiquity Cloud to maintain controller programing and scheduling
• Compatible with all TCS Basys supported controllers
• Controller protocols supported: TCSbus and Modbus
• Supervisory control routines
• Supervisory override strategy
• Auto discovery of networked controllers
• Two integrated RS-485 serial ports
• Additional serial ports can be added via USB ports
• Integrated Ethernet controller with rewall
• Integrated conguration web page
• User adjustable controller monitoring rate
• Remotely upgradeable gateway software
Features
FEATURES & MORE
The QD2040b is typically ordered pre-programmed to customer specific networks and no additional software
configuration is required. This is the preferred purchasing method.
If a QD2040b was purchased without pre-programming it will be shipped with DHCP client enabled. The configuration
page is available through a browser for additional configuration of the QD2040b local IP address. Contact your network
administrator to determine the local IP address (refer to the MAC address available on the product label).
Material List
Factory IP Network Address Configuration

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MOUNTING & CONNECTIONS
The QD2040b is designed to be hung on a wall using the included mounting bracket and mounting screws. It may also be
set on a shelf or table. Do not allow the mounting screws to touch the circuit board inside the enclosure.
When selecting a location to mount the QD2040b, be sure to allow space for cable connections. Locate the QD2040b
away from excessive dust, heat sources, moisture, or direct sunlight. The ideal environment is a server room. The tem-
perature of the room cannot exceed 77ºF (25ºC), good ventilation is mandatory.
COM 1-2: Connect an RS-485 Network (Refer to RS-485 Controller Network Wiring & Setup below)
USB PORT 1-4: Connect an RS-485 Network via a USB to RS-485 converter (QD1010), or connect a TCS ZigBee network
via a wireless gateway (QW1010). Refer to RS-485 Controller Network Wiring & Setup below.
Power: Attach the included power supply to the back unit and insert the power plug into a 120 VAC socket. Upon connec-
tion the unit may power up automatically. If it does not, press the power button.
Ethernet: Connect an Ethernet cable to the specic port on the specied switch on the LAN (this information is deter-
mined by your local network administrator or IT department). If a cellular modem is used, connect the Ethernet cable to
the Ethernet port on the Cellular Modem.
Remaining connections are unused and should not be plugged in.
Mounting
Connections
POWER
CORD
USB
CABLE
USB
CABLE
ETHERNET
CABLE
COM 1 COM 2
REF REFB BA A
USB PORT 2
USB PORT 1USB PORT 3
USB PORT 4
ETHERNETVIDEO AUX VIDEO
POWER
(12VDC)
Rx/Tx Activity LED’s
To RS-485 Converter (QD1010)
To Wall Outlet
To Internet
To Controllers
Not Used Not Used Not Used
QD2040b Connections Diagram

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All controls connected to the network will need to be programmed with the same communication baud rate as well as
a unique communication address from 0 to 255, excluding 248. On controllers with displays, this can either be done
from the face of the controller using the keypad and display, or using TCS Insight software, or by calling TCS Technical
Support. TCS Technical Support can access the QD2040b online and change the address of a controller.
Use 22 AWG, twisted shielded 3-conductor cable for network wiring. Network wiring should start at one controller and
go to the next and then go to the next, and so on until the final controller is reached. Wiring is such that all “A” wires are
connected to “A” wires, all “B” wires are connected to “B” wires, and all “REF” wires are connected to “REF” wires.
A 120 Ω terminating resistor should be placed at each of the two ends of the network directly across the “A” and “B”
wires. If the QD2040b will be at one end of the network, hard wired a 120 Ω terminating resistor across the “A” and “B”
terminals at the QD2040b (See 1 below).
If the QD2040b will be in the middle of the network, do not wire in the terminating resistor on the QD2040b terminal
block (See 2 below). Finally, connect one end (ideally the furthest end from the QD2040b) of the shield wire of the
network wiring to earth ground. TCS recommends a 250 milliseconds time out period for all wired networks, and 1000
milliseconds for wireless networks. If you encounter timeout errors please contact tech support.
NOTE: In the middle of the network, all network wiring shields should be twisted together and taped off to prevent
accidental grounding. More than one ground on the network wiring can result in communication failure.
NOTE: A maximum of 2 terminating resistors can be used. See Figure below.
NETWORK WIRING & SETUP
RS485 Controller Network Wiring and Setup
A
B
REF
Shield
A
B
REF
A
B
REF
Earth Ground
Only at one end
Drain
Wire
Last in Daisy Chain
120Ω
Terminating
Resistor
...
COM 1 COM 2
REF REF
A A
B B
USB PORT 2
USB PORT 1 ETHERNET
USB PORT 3
USB PORT 4
VIDEO AUX VIDEO
Drain
Wire
...
120Ω
Terminating
Resistor
A
B
REF
A
B
REF
A
B
REF
...
Last in Daisy Chain
Shield
Last in Daisy Chain
Earth Ground
Only at one end
120Ω
Terminating
Resistor
A
B
REF
A
B
REF
A
B
REF
Shield
Drain
Wire
COM 1 COM 2
REF REF
A A
B B
USB PORT 2
USB PORT 1 ETHERNET
USB PORT 3
USB PORT 4
VIDEO AUX VIDEO
120Ω
Terminating
Resistor
12
3
3
4
44
1
3
24
QD2040b in the middle of the network
Shielded, twisted 3-conductor communications wiring
with one end earth grounded. (120 Ωbalancing
resistors provided.)
Shielded, twisted
3-conductor
communications wiring
with one end earth
grounded. (120 Ω
balancing resistors
provided.)
NOTES:
1. If using more than 64
controllers, use the second
RS-485 port or additional
QD1010 adapters.
2. Each controller must use
the same baud rate and be
assigned a unique address.
QD2040b in the end of the network

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Once you have made connection and have logged in you are able to configure the operation of the unit by selecting the
proper parameters for your application. All Ubiquity Cloud application software and functionality is accessed by logging
into the central server (www.ubiquitysystems.net) not by using this configuration page.
INSTALLATION INFORMATION
This section contains installer and site related
information. The information entered here is sent to the
central server when a site initially comes online to help
identify the site to link it to the correct Ubiquity site. For
the most part, this information is for reference purposes
only, except for the Site Time. The Site Time is used by
the local network and the QD2040b until the Ubiquity
central server performs a time synchronization with the
site.
NOTE: Be sure to set the correct Time zone so that the
site will correctly adjust the time during future time
synchronizations with the central server.
Once you are finished entering information in this
section,click the Update Installation Info button.
APPLICATION INFORMATION
This section contains settings which define how the
QD2040b interacts with the controller network, and how
it communicates the data to the actual server.
Application Options: You must select a Network Polling
Cycle Time for the QD2040b. This is the time interval
that the unit will poll the entire network of controllers
on all ports. The default setting is 1 minute. You must
select whether or not to allow caching the host name via
DNS. Typically, this is left unchecked. You must select
how often the QD2040b connects to the central server.
Typically this is set to “Always On.”
RS-485 Network - Port Configuration: Here you will
configure each of the COM ports for this site. Typically,
you will leave Auto Detection of Controls on All Ports
enabled so the QD2040b will find and add the controller
as they are included on one of the networks (wired or
wireless). If disabled, new controllers must be added
manually in Ubiquity.
The communication ports are automatically detected
once the QD2040b is powered up. Once detected each
COM port needs to be configured to ensure proper
functioning of the network on each port. Each port can
be enabled or disabled from the drop down menu.
You must also select the proper protocol being used
on each port. The current protocol selections from the
drop down menu are TCSbus or Modbus. You must also
select the communication baud rate for each port. This
setting must be the same as all of the controllers on
that port. You can also adjust the Time-Out Period for
each port. TCS recommends 250ms for wired networks
and 1000ms for all wireless networks.
GATEWAY CONFIGURATION
Gateway Configuration Page

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GATEWAY CONFIGURATION (CONT)
COMMUNICATION INFORMATION
This section contains settings which control how the
QD2040b connects out through the LAN or WAN to the
Internet. All of these settings are determined by your
local network administrator or IT department. The correct
settings, network permissions, and port openings (ports
80 and/or 443) need to be verified with them prior to
installation and connecting to the local network.
Communications Options: The QD2040b supports
both static IP and Dynamic Host Configuration Protocol
(DHCP) IP address allocations. Enter the Central Server
Location, typically www.ubiquitysystems.net by clicking
the “Set Ubiquity Domain Name” button. There are a
few special options which can be enabled: TCP window
scaling, IPV6 and Secure Sockets Layer (SSL requires
port 443 to be open), select whether to enable or disable
these special options. Enter host name if needed
(typically left blank).
Network: Select the desired IP allocation (DHCP or
static IP addressing) to be used. When using static IP, it
is necessary to enter the IP Address, Gateway, Subnet,
DNS1 and DNS2 settings Virtual IP can be used (typically
left blank). The IP settings will need to be established by
the LAN/WAN network administrator prior to installation.
When utilizing DHCP addressing, the IP address settings
are automatically assigned when communication is
established.
Proxy: If a proxy is required, select Static Proxy from the
drop-downy and enter all the related details in the fields
that appear. Once you are finished entering information
in this section, click the Update Commissioning Info
button.
SECURITY INFORMATION
This section contains settings which control the
security of the gateway within the QD2040b and
whether or not it can be accessed through the web
interface. Enabling Secure Mode disables all web
interfaces including the configuration page, and
requires a specially configured USB flash drive or
TCS Technical Support access to the QD2040b if it is
online with Ubiquity central server to “unlock” it.
Here is where you change the default login
credentials used to access the Configuration Page. It
is recommend to change these login credentials.
Once you are finished entering information in this
section, click the Update Security Info button.

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A separate page which contains various commissioning tools can be accessed by clicking the "Commissioning Tools"
button at the bottom of the Setup page. This page gives you access to additional information about the connection
status of the QD2040b and the controller network connected to it.
UBIQUITY CLOUD CONNECTION STATUS
This section displays the status of the connection
between the QD2040b and the central server. You have 3
options for the message that will appear here:
1) Error - No Route to Host -- means the unit does not
currently have an Ethernet connection.
2) Connected -- means the unit is able to communicate
to the Ubiquity central server BUT is not being matched
up with a specific Site, typically this indicates that the
site is not initialized on the central server side yet,
please contact TCS Basys Controls to assign or initialize
the QD2040b to a site
3) Established -- means the unit is communicating
with the Ubiquity central server AND is ready to go. All
Ubiquity functions (monitoring, programming, alarming,
etc.) should be available through the user interface at
this point.
Clicking the green button with the arrow on it on the
right side of the Ubiquity Connection Status title bar will
refresh the connection status.
COMMISSIONING TOOLS
Commissioning Tools
CONTROLLER VIEW
This section allows you to see what controllers have
been found by the QD2040b and view each controller's
address, model, and communication status. The state
field will show AUTO-DETECTED initially when found
by the unit and CONFIRMED once the controller has
been recognized by the Ubiquity central server. This
information allows the installer to verify that each
controller has been found by the QD2040b and is
communicating with the local network.
Clicking the green button with the arrow on it on the
right side of the Controller View title bar will refresh
each controller's status.
SYSTEM COMMANDS
In this section you are able to set a couple of system
flags for the QD2040b itself. "Reboot Unit" sets a flag
which will shut off and restart the QD2040b within a 5
minute Cycle. "Check for Update" contacts the Ubiquity
Central Server for any updates relevant to its particular
model number and software version. Once the update
has been downloaded, it is automatically applied, and
the unit may reboot.
NOTE: The "Check for Update" command requires that
the QD2040b have Internet access to retrieve the update
patch.

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CHECKOUT & TROUBLESHOOTING
CHECKOUT
1. Be sure to check and verify all wiring before powering the QD2040b.
2. Apply power. The Power LED will turn on.
3. If the QD2040b has not been pre-programmed, it can be programmed at this time.
4. The unit is now ready for operation.
TROUBLESHOOTING
Power LED does not light up
Be sure that the power supply module, included with the QD2040b, is plugged in to an outlet that has power. This is a
12V, 5A, tip positive power supply.
No Communications with Controllers on the network
Make sure the baud rate selection for the QD2040b is set to match the baud rate of all the controllers on each port
network. All controllers on the network must have a unique address, excluding the reserved address ‘248’. Network wiring
should also be checked.
The LEDs on the QD2040b indicate the current operating status of the QD2040b.
POWER
This LED will be on when the QD2040b is properly powered.
LAN
The two LEDs on the LAN 10/100/1000 card notes activity on the Ethernet. One light should blink intermittently and
the other should remain on all the time. The blinking light represents communications. The other solid light indicates a
proper Ethernet connection.
RS-485 PORTS (COM 1 & 2)
A set of LEDs allow the occupant to view operational status of the serial communication integrated board. Each port has
two LED’s to the right of the terminals:
GREEN – indicates transmitting (Tx)
YELLOW – indicates Receiving (Rx)
Additionally, a single red LED indicating the serial ports are operational, is located inside the enclosure behind the
terminals.
Checkout & Troubleshooting
LED Description