TCS QD3040 User manual

2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com v.1902.13
|PRODUCT Manual
The QD3040 BACnet Edge connects the
local site BACnet controller network with
Ubiquity Cloud.
QD3040
BACnet Edge Device
BACnet® is a registered trademark
of ASHRAE.

23
2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
• Site gateway to Ubiquity: enables controller’s interoperability with UbiquityTM
• Enables Ubiquity to maintain controller programming and scheduling
• Compatible with listed BACnet controllers (See ordering section)
• Two integrated RS-485 serial ports
• Integrated Ethernet controller with rewall
• Integrated conguration web page
• Remotely upgradeable gateway software
Contents
Features...........................................................................................................................................2
Material List.....................................................................................................................................3
Factory IP Network Address Conguration........................................................................................3
Mounting..........................................................................................................................................3
Connections......................................................................................................................................3
RS-485 Controller Network Wiring & Setup.......................................................................................4
Gateway Conguration Page............................................................................................................6
Commissioning Tools.......................................................................................................................9
Checkout & Troubleshooting...........................................................................................................10
LED Description..............................................................................................................................10
FEATURES
Features

32800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
The QD3040 is typically ordered pre-programmed to customer specific networks and no additional software configuration
is required. This is the preferred purchasing method.
If a QD3040 was purchased without pre-programming it will be shipped with DHCP client enabled. The configuration page
is available through a browser for additional configuration of the QD3040 local IP address. Contact your network adminis-
trator to determine the local IP address (refer to the MAC address available on the product label).
Material List
• QD3040 Ubiquity Site Gateway
• External Power Supply
• Wall Mounting Bracket
SETUP
Factory IP Network Address Configuration
Mounting
The QD3040 is designed to be hung on a wall using the included mounting bracket and mounting screws. It may also be
set on a shelf or table. Do not allow the mounting screws to touch the circuit board inside the enclosure.
When selecting a location to mount the QD3040, be sure to allow space for cable connections. Locate the QD3040 away
from excessive dust, heat sources, moisture, or direct sunlight. The ideal environment is a server room. The temperature
of the room cannot exceed 77ºF (25ºC), good ventilation is mandatory.
Connections
COM 1-2: Connect an RS-485 Network (Refer to RS-485 Controller Network Wiring & Setup below)
Power: Attach the included power supply to the back unit and insert the power plug into a 120 VAC socket. Upon connec-
tion the unit may power up automatically. If it does not, press the power button.
Ethernet: Connect an Ethernet cable to the specific port on the specified switch on the LAN (this information is deter-
mined by your local network administrator or IT department). If a cellular modem is used, connect the Ethernet cable to
the Ethernet port on the Cellular Modem.
Remaining connections are unused and should not be plugged in.

45
CONNECTIONS
2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
RS-485 Controller Network Wiring & Setup
POWER
CORD
ETHERNET
CABLE
COM 1 COM 2
REF REFB BA A
USB PORT 2
USB PORT 1USB PORT 3
USB PORT 4
ETHERNETVIDEO AUX VIDEO
POWER
(12VDC)
Rx/Tx Activity LED’s
To Wall Outlet
To Internet
To Controllers
Not Used Not Used Not Used
QD3040 Connections Diagram
NOTES:
1. USB cable is provided with
QD1010 and QW1010.
NOTE: In the middle of the network, all network wiring shields should be twisted together and taped off to prevent acci-
dental grounding. More than one ground on the network wiring can result in communication failure.
NOTE: A maximum of 2 terminating resistors can be used. See Figure below.

5
WIRING
2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
A
B
REF
Shield
A
B
REF
A
B
REF
Earth Ground
Only at one end
Drain
Wire
Last in Daisy Chain
120Ω
Terminating
Resistor
...
COM 1 COM 2
REF REF
A A
B B
USB PORT 2
USB PORT 1 ETHERNET
USB PORT 3
USB PORT 4
VIDEO AUX VIDEO
Drain
Wire
...
120Ω
Terminating
Resistor
A
B
REF
A
B
REF
A
B
REF
...
Last in Daisy Chain
Shield
Last in Daisy Chain
Earth Ground
Only at one end
120Ω
Terminating
Resistor
A
B
REF
A
B
REF
A
B
REF
Shield
Drain
Wire
COM 1 COM 2
REF REF
A A
B B
USB PORT 2
USB PORT 1 ETHERNET
USB PORT 3
USB PORT 4
VIDEO AUX VIDEO
120Ω
Terminating
Resistor
12
3
3
4
44
QD3040 at end of the network.
QD3040 in the middle of the net-
work.
1 3
2
Shielded, twisted 3-conductor com-
munications wiring with one end earth
grounded. (120 Ωbalancing resistors
provided.)
Can use up to the total of 64 controllers.
For more controllers, will need to add
another QD3040
4
NOTES:
1. If using more than 64 controllers,
use the second RS-485 port or
additional QD1010 adapters.
2. Each controller must use the
same baud rate and be assigned
a unique address.

67
WIRING
2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
A
B
Shield
A
B
A
B
Earth Ground
Only at one end
Drain
Wire
Last in Daisy Chain
120Ω
Terminating
Resistor
...
COM 1 COM 2
REF REF
A A
B B
USB PORT 2
USB PORT 1 ETHERNET
USB PORT 3
USB PORT 4
VIDEO AUX VIDEO
Drain
Wire
...
120Ω
Terminating
Resistor
A
B
A
B
REF
A
B
...
Last in Daisy Chain
Shield
Last in Daisy Chain
Earth Ground
Only at one end
120Ω
Terminating
Resistor
A
B
REF
A
B
A
B
Shield
Drain
Wire
COM 1 COM 2
REF REF
A A
B B
USB PORT 2
USB PORT 1 ETHERNET
USB PORT 3
USB PORT 4
VIDEO AUX VIDEO
120Ω
Terminating
Resistor
12
3
3
4
44
QD3040 at end of the network.
QD3040 in the middle of the net-
work.
1 3
2
Shielded, twisted 3-conductor com-
munications wiring with one end earth
grounded. (120 Ωbalancing resistors
provided.)
Can use up to the total of 64 controllers.
For more controllers, will need to add
another QD3040
4
NOTES:
1. If using more than 64 controllers,
use the second RS-485 port or
additional QD1010 adapters.
2. Each controller must use the
same baud rate and be assigned
a unique address.

72800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
Gateway Configuration Page
GATEWAY
CONFIGURATION PAGE
Once you have made connection and have logged in you are able to configure the operation of the unit by selecting
the proper parameters for your application. NOTE: If the configuration page cannot be reached, contact TCS Technical
Support -- the unit’s web interface maybe locked out due to the “remote access mode” option in the security section. All
Ubiquity Cloud Application software and functionality is accessed by logging into the Central Server (www.ubiquitysys-
tems.net) not by using this configuration page.
INSTALLATION INFORMATION
The Site Time is used by the local network and the QD3040 until the Ubiquity central server performs a time synchroniza-
tion with the site.
NOTE: Be sure to set the correct Time zone so that the site will correctly adjust the time during future time synchroniza-
tions with the central server.
Once you are finished entering information in this section,click the Update Device Info and Update Time Info buttons,
respectively.

89
2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
GATEWAY
CONFIGURATION PAGE
APPLICATION INFORMATION
This section contains settings which define how the QD3040 interacts with the controller network, and how it communi-
cates the data to the actual server.
Application Options: Secure Sockets Layer (SSL requires port 443 to be open)
RS-485 Network - Port Configuration: Here you will configure each of the COM ports for this site. The communication
ports are automatically detected once the QD3040 is powered up. Once detected each COM port needs to be configured
to ensure proper functioning of the network on each port. Each port can be enabled or disabled from the drop down menu.
You must also select the proper protocol being used on each port. The current protocol selections from the drop down
menu are BACnet. You must also select the communication baud rate for each port. This setting must be the same as all
of the controllers on that port. You can also adjust the Time-Out Period for each port. BACnet recommends 600ms for
wired networks. Reties are what you expect, number of tries before considering the device not communicating.
MAC: is the local bus line address just like you set in a stat. This is due to BACnet having a multi-master system as op-
posed to the TCS bus being 1: master and multiple slaves.
Max Master: Refers to upper limit of addresses that the unit will communicate with.
Example if you have Max Master set to 10 and you set you device address to 11 the unit will not communicate with that
device.
NETWORK INFORMATION
This section contains settings which control how the QD3040 connects out through the LAN or WAN to the Internet. All of
these settings are determined by your local network administrator or IT department. The correct settings, network per-
missions, and port openings (WAN Outbound, ports 80 and/or 443) need to be verified with them prior to installation and
connecting to the local network.
Communications Options: The QD3040 supports both static IP and Dynamic Host Configuration Protocol (DHCP) IP
address allocations. Enter the Central Server Location, typically www.ubiquitysystems.net by clicking the “Set Ubiquity Do-
main Name” button. Select whether to enable or disable special options. Enter host name if needed (typically left blank).

92800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
Network: Select the desired IP allocation (DHCP or static IP addressing) to be used. When using static IP, it is necessary to
enter the IP Address, Gateway, Subnet, DNS1 and DNS2 settings. The IP settings will need to be established by the LAN/
WAN network administrator prior to installation. When utilizing DHCP addressing, the IP address settings are automatical-
ly assigned when communication is established.
Proxy: If a proxy is required, check Use Proxy check box and enter all the related details in the fields that appear. Once you
are finished entering information in this section, click the Update Commissioning Info button.
SECURITY INFORMATION
This section contains settings which control the security of the device within the QD3040 and whether or not it can be ac-
cessed through the web interface. Call TCS Technical Support for access to the QD3040 if it is online with Ubiquity Cloud
to "unlock" it.
Once you are finished entering information in this section, click the Update Security Info button.
Here is where you change the default login credentials used to access the Configuration Page. It is recommend to change
these login credentials.
GATEWAY
CONFIGURATION PAGE

10 11
2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
Commissioning Tools
A separate page which contains various commissioning tools can be accessed by clicking the "Commissioning Tools"
button at the bottom of the Setup page. This page gives you access to additional information about the connection status
of the QD3040 and the controller network connected to it.
UBIQUITY CONNECTION STATUS
This section displays the status of the connection between the QD3040 and the central server. You have 3 options for the
message that will appear here:
1) Error - No Route to Host -- means the unit does not currently have an Ethernet connection.
2) Connected -- means the unit is able to communicate to the Ubiquity central server BUT is not being matched up with a
specific Site, typically this indicates that the site is not initialized on the central server side yet, please contact TCS Basys
Controls to assign or initialize the QD3040 to a site
3) Established -- means the unit is communicating with the Ubiquity central server AND is ready to go. All Ubiquity func-
tions (monitoring, programming, alarming, etc.) should be available through the user interface at this point.
Clicking the green button with the arrow on it on the right side of the Ubiquity Connection Status title bar will refresh the
connection status.
COMMISSIONING TOOLS CHECKOUT &
TROUBLESHOOTING

11 2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
CONTROLLER VIEW
This section allows you to see what controllers have been found by the QD3040 and view each controller's Port, Device
ID, RS485 Addr, Model, Firmware, Vendor Name, Comm Status, Protocol, Protocol Version and Last Communication. This
information allows the installer to verify that each controller has been found by the QD3040 and is communicating with
the local network.
Clicking the green button with the arrow on it on the right side of the Controller View title bar will refresh each controller's
status.
SYSTEM COMMANDS
In this section you are able to set a couple of system flags for the QD3040 itself. "Reboot Unit" triggers the QD3040 to
reboot. "Check for Update" contacts the Ubiquity Central Server for any updates relevant to its particular model number
and software version. Once the update has been downloaded, it is automatically applied, and the unit may reboot. Restart
Application button triggers the QD3040 to restart.
NOTE: The "Check for Update" command requires that the QD3040 have Internet access to retrieve the update patch.
Checkout & Troubleshooting
CHECKOUT
1. Be sure to check and verify all wiring before powering the QD3040.
2. Apply power. The Power LED will turn on.
3. If the QD3040 has not been pre-programmed, it can be programmed at this time.
4. The unit is now ready for operation.
TROUBLESHOOTING
Power LED does not light up
Be sure that the power supply module, included with the QD3040, is plugged in to an outlet that has power. This is a 12V,
7A, tip positive power supply.
No Communications with Controllers on the network
Make sure the baud rate selection for the QD3040 is set to match the baud rate of all the controllers on each port network.
All devices on the network must have a unique address, including the QD3040 with by default is 1. Max Master should also
be checked, if it is lower that the default setting of 128. Network wiring should also be checked.
LED Description
Three LEDs on the QD2040 allow the occupant to view the current operating status of the QD3040.
POWER
This LED will be on when the QD3040 is properly powered.
LAN
Two LEDs are built into the RJ-45 LAN connector.
• Link LED (Green)
• Data Rate LED (Green/Yellow)
The LEDs indicate when the board is powered up and the LAN subsystem is operating. If Link Green is off then LAN link is
not established. If on, LAN link is established. If blinking LAN activity is occurring.
CHECKOUT &
TROUBLESHOOTING

12 PB
2800 Laura Lane • Middleton, WI 53562 | 800.288.9383 • fax: 608.836.9044 | www.tcsbasys.com
CHECKOUT &
TROUBLESHOOTING
If Data Rate Green/Yellow is Off, 10 Mbits/s data rate is selected. Green means the 100 Mbits/s data rate is selected.
If yellow, 1000 Mbits/s data rate is selected. One light should blink intermittently and the other should remain on all the
time. The blinking light represents communications. The other solid light indicates a proper Ethernet connection.
RS-485 PORTS (COM 1&2)
Each port has the proper biasing resistors as specified by the BACnet standard. Each port is also optically isolated, which
cleans up the signal and also protects the unit from taking stray voltage off the RS-485 Lines.
A set of LEDs allow the occupant to view operational status of the serial communication integrated board. Each port has
two LED's to the right of the terminals:
GREEN – indicates transmitting (Tx)
YELLOW – indicates Receiving (Rx)
Additionally, a single red LED indicating the serial ports are operational, is located inside the enclosure behind the
terminals.
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