TRENDnet TEW-WLC100P User manual

TRENDnet User’s Guide
Cover Page

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TRENDnet User’s Guide
Table of Contents
i
Contents
Product Overview ...........................................................................1
Package Contents .......................................................................................................... 1
Features......................................................................................................................... 1
Product Hardware Features........................................................................................... 2
Product Application ....................................................................................................... 3
Basic Installation & Setup................................................................4
Access Point Compatibility ............................................................................................ 4
A. Initial Controller Setup .............................................................................................. 4
B. Connect your wireless access points ......................................................................... 6
C. Initial Wireless Setup ................................................................................................. 7
Mounting Installation......................................................................9
Desktop Hardware Installation ............................................................................ 9
Rack Mount Hardware Installation...................................................................... 9
Controller Management ................................................................10
Access your wireless controller management page .................................................... 10
Change your controller administrative login password............................................... 10
Change your controller LAN IP address ....................................................................... 11
Upgrade your controller firmware .............................................................................. 12
View your controller system log .................................................................................. 14
Backup and restore your controller configuration settings......................................... 14
Reboot your controller ................................................................................................ 16
Set idle timeout for users logged into controller management .................................. 16
Reset your controller to factory defaults .................................................................... 17
Controller default settings........................................................................................... 17
Create additional users to access controller management ......................................... 18
Set your controller date and time settings.................................................................. 18
Power over Ethernet (PoE) Settings ............................................................................ 19
Power over Ethernet (PoE) Scheduling........................................................................ 20
Access point management and configuration ................................21
Access Point Compatibility .......................................................................................... 21
Manage and configure access points .......................................................................... 21
Discover and add access points ......................................................................... 21
Configuring controller managed access points.................................................. 22
Manually add an access point ........................................................................... 26
Remove access points from the controller........................................................ 26
Simultaneously upgrade firmware for multiple access points .......................... 27
Upgrade access point firmware using the online upgrade................................ 27
Moving APs to a new controller ........................................................................ 29
Wireless groups and profiles ....................................................................................... 30
Creating a wireless profile ................................................................................. 30
Creating a new wireless group .......................................................................... 33
Assigning access points to a wireless group ...................................................... 33
Captive Portal .............................................................................................................. 35
A. To Internal Portal URL ................................................................................... 35
B. To Advertisement URL................................................................................... 38
C. Captive Portal with RADIUS (CoovaChilli)...................................................... 39
WAP Maps™ ................................................................................................................ 40
Upload floor plans ............................................................................................. 40
Monitoring access points and clients .......................................................................... 42
Viewing the controller dashboard ..................................................................... 42
View client connections..................................................................................... 43
Technical Specifications ................................................................ 44
Troubleshooting ...........................................................................46
Appendix ......................................................................................49

© Copyright 2017 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-WLC100P
1
Product Overview
TEW-WLC100P
Package Contents
The package includes:
TEW-WLC100P PoE+ wireless LAN controller
Quick Installation Guide
CD-ROM (User’s Guide)
Power adapter (54V DC, 1.67A)
Rackmount kit
If any package contents are missing or damaged, please contact the retail store, online
retailer, or reseller/distributor from which the product was purchased.
Features
TRENDnet's PoE+ Wireless LAN Controller, model TEW-WLC100P, is designed to simplify
management and setup processes for your access points. This new controller features
seamless WiFi roaming, helping your devices stay connected when transitioning from one
access point to another within the network. Fast BSS Transition, or fast roaming, along
with Opportunistic Key Caching (OKC) ensures optimal roaming conditions for your
mobile WiFi clients. Simultaneously manage up to 128 access points, perform batch
firmware upgrades, and monitor network connection status. It supports both PoE and
PoE+ devices with a 60W PoE power budget.
Centralized AP Management
Easily manage up to 128 access points (AP) across your wireless network
Gigabit PoE+
Four gigabit PoE+ ports lets users power access points directly from the controller.
Supports both PoE (802.3af) and PoE+ (802.3at) devices with a 60W PoE power budget.
Intelligent Radio Resource Management
802.11k provides a more efficient WiFi roaming environment by intelligently managing
neighboring APs and passing mobile clients off to the next best acces point.
Seamless WiFi Roaming
802.11r and Opportunistic Key Caching (OKC) preauthenticates those WiFi clients with
neighboring APs making for a fast and seamless transition.
Captive Portal
Create a customized web portal for users to authenticate using unique user names and
passwords.
Access Point Monitoring
Monitor each access point and connection status of network devices

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WAP Maps™
Upload floor plans to create WAP Maps™ for a visual overview of each access point’s
location
Batch Firmware Upgrades
Simultaneously upgrade firmware on multiple access points
Rack Mount Design
Sturdy metal housing with rack mount hardware included
Disclaimer
*For wireless controller compatibility, access points must have the corresponding
firmware versions listed below.
TEW-755AP (Firmware Version: 1.04 or above)
TEW-821DAP (Firmware Version: 1.06 or above)
TEW-825DAP (Firmware Version: 1.02 or above)
Product Hardware Features
Front View
Rear View

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Reset Button –Press and hold this button for 15 seconds and release to
reset the controller to factory defaults. The ports LEDs will turn off to
indicate that the reset was initiated.
Gigabit Port (5) –Connect to your LAN network or a non-PoE network
device.
Gigabit PoE+ Ports (1-4) –Connect to PoE, PoE+, or non-PoE network
devices.
Power Port –Connect the included power adapter to your controller
power port and then to an available power outlet.
Note: Use only the adapter that came with your controller.
USB Port –Backup/restore configuration and upgrade firmware using a
USB storage device.
*Note: Support for FAT32/NTFS only.
Security Slot –Can be used to with third party lock to physically secure
your controller to a specific location.
LED Indicators
POWER/SYSTEM LED
On
:
When the System LED is on, the device is receiving power.
Off
:
When the System turns off, the power adapter is not
connected or the device is not receiving power.
USB
On
:
When the USB LED is on, this indicates that a USB device
is currently plugged into the USB port.
Off
:
When the USB LED is off, this indicates there is no USB
device plugged into the USB port or the USB device is not
recognized.
Port LEDs
Top Row
LEDs
On
(Green)
:
Indicates that a network device (router, switch, access
point, computer, etc.) has been physically connected to
one of the five Gigabit ports (1-5).
Off
:
Indicates no physical Ethernet connection or no network
devices physically connected to any of the Gigabit ports
(1-5).
Bottom
Row
LEDs
On
(Green)
:
Indicates that the port is currently supplying power to a
PoE device that has been physically connected to the
Gigabit PoE+ ports (1-4).
Off
:
Indicates no power is currently being supplied to a PoE
device that has been physically connected to the Gigabit
PoE+ ports (1-4).
PoE Max
:
This indicates that the device PoE budget has supplied the
maximum amount of power available via PoE and will not
supply any additional power to PoE devices.
Product Application
The wireless LAN controller can be used to manage and control up to 128 TRENDnet
indoor access points (compatible with TEW-755AP/TEW-821DAP/TEW-825DAP) for
centralized management in a small business wireless LAN. Features such as seamless
wireless roaming, captive portal guest authentication, VLAN to SSID mapping, and batch
firmware upgrade will simply your deployment and monitoring of a wireless LAN in your
small business.

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Basic Installation & Setup
Access Point Compatibility
Before you proceed, please ensure you are using one of the access point models in the
list and the firmware version of your access point has been upgraded accordingly to the
versions indicated in the list below. You can download the access point firmware from
http://www.trendnet.com/support which include instructions on how to upgrade the
firmware.
Before any access points are added to the wireless controller, make sure to reset the
access points to factory default after completing the firmware upgrade. Access points
must be in the factory default state when adding the access points to the controller.
All access point configuration settings must be completed through the controller
management interface.
Access Point Model
Description
Controller Compatible
Firmware Version
TEW-755AP
N300 PoE Access Point
1.04 or above
TEW-821DAP
AC1200 Dual Band PoE Access Point
1.06 or above
TEW-825DAP
AC1750 Dual Band PoE Access Point
1.02 or above
Important Note: Make sure your existing network is using a DHCP server to distribute IP
addresses to the access points. By default, TRENDnet access points listed below will
obtain an IP address automatically through DHCP or otherwise default back to
192.168.10.100 / 255.255.255.0 if a DHCP server is not available on your network. Each
access point must be assigned a unique IP address on the same network. The wireless
controller and access points must be connected to the same IP subnet on your network.
(e.g. 192.168.10.x / 255.255.255.0)
A. Initial Controller Setup
Note: Before connecting the wireless controller to the network and connecting other
devices such as access points, follow the steps to set up your controller IP address
settings and administrator password first.
3. Assign a static IP address to your computer’s network adapter in the subnet of
192.168.10.x (e.g. 192.168.10.25) and a subnet mask of 255.255.255.0.
Note: For more information on assigning a static IP address to your computer’s network
adapter, please refer to the Troubleshooting section.
4. Open your web browser, and type in the default IP address of the controller in the
address bar, and then press Enter. The default IP address is 192.168.10.200.

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5. Enter the User Name and Password, and then click Login. By default:
User Name: admin
Password: admin
Note: User name and password are case sensitive.
6. To change the controller administrator password, click Account Settings and click
Edit.
7. In the New Password and Confirm Password fields, enter the new administrator
password and click OK to save the new password settings. You will be prompted
immediately afterwards to login to the controller management page with the password.
8. Click Management and click on LAN.

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9. Configure the controller IP address settings to match the requirements of your
network and click Apply.
10. Using an Ethernet cable, connec the non-PoE Gigabit Ethernet port 5 located on the
back of the wireless controller to your network (e.g. router, switch, etc.)
11. After you have configured the wireless controller administrator password and IP
address settings accordingly, reconfigure your computer’s network adapter back to the
original settings to obtain IP address settings automatically using DHCP.
Note: For more information on configuring your computer’s network adapter to obtain IP
address settings automatically, please refer to the Troubleshooting section.
B. Connect your wireless access points
Important Note: Please make sure your access points have met the requirements in the
Access Point Compatibility section.
1. Using an Ethernet cable, connect each wireless access point to PoE+ ports 1-4 (green)
located on the back of your wireless controller or your network.
Note: If powering the access points using their power adapters, you can connect the
access points directly to your network or the wireless controller. If powering the access
point using power over Ethernet (PoE), you can connect your access points to your
network or to the wireless controller using a separate PoE injector (not included) or
PoE/PoE+ switch (not included).

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C. Initial Wireless Setup
1. Using your computer and web browser, access the wireless controller management
page using the newly assigned IP address settings (configured in Section A) and login.
Note: If the IP address settings were not changed in Section A, the IP address settings for
the controller are 192.168.10.200 / 255.255.255.0.
2. Click Monitor and click Devices.
3. The access points will be discovered automatically and appear in the Device List.
Note: If the access points do not appear, make sure the access points are powered by
checking the physical LEDs and physical cable connections and refresh the page.
4. After the access points are discovered and appear in the Device List, under the Action
column, click on each access point to add them to the wireless controller.
5. Once the access points have been added to the wireless controller, the Status will
change from NEW to RUN.
6. Click Configuration and click Wireless Groups/Profiles.

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7. In the list below, click Create to create a new wireless profile.
8. In the Edit Wireless Group window, enter the wireless network name/SSID for the
wireless network. (e.g. TRENDnet-WiFi)
Note: The SSID is the wireless network name used to broadcast and be discovered by
your wireless client devices to connect to your wireless network.
9. For Roaming options, select 802.11k and OKC wireless roaming protocols to ensure
fast transition wireless connectivity for client devices when roaming between multiple
access points.
10. For Authentication method, select WPA/WPA2-PSK. For the Security Mode, select
WPA2-Personal. For the WPA Cipher, select AES and enter the Pre-Shared Key required
to connect to your wireless network. Click OK.
Note: The pre-shared key is the key/password (8-63 alphanumeric characters) client
devices will be required to enter in order to connect to your wireless network.
Note: It may take up to 1 minute for configuration settings to be applied to the access
points.
11. The initial wireless settings are complete.
Note: The access points must be connected to the same IP subnet as your wireless
controller. (e.g. 192.168.10.x / 255.255.255.0)

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Mounting Installation
Desktop Hardware Installation
The site where you install the hub stack may greatly affect its performance. When
installing, consider the following pointers:
Note: The controller model may be different than the one shown in the example
illustrations.
Install the controller in a fairly cool and dry place.
Install the Controller in a site free from strong electromagnetic field generators
(such as motors), vibration, dust, and direct exposure to sunlight.
Leave at least 10cm of space at the front and rear of the hub for ventilation.
Install the controller on a sturdy, level surface that can support its weight, or in
an EIA standard-size equipment rack. For information on rack installation, see
the next section, Rack Mounting.
When installing the Controller on a level surface, attach the rubber feet to the
bottom of each device. The rubber feet cushion the hub and protect the hub
case from scratching.
Rack Mount Hardware Installation
The controller can be mounted in an EIA standard-size, 19-inch rack, which can be
placed in a wiring closet with other equipment. Attach the mounting brackets at the
controller’s front panel (one on each side), and secure them with the provided screws.
Note: The controller model may be different than the one shown in the example
illustrations.
Then, use screws provided with the equipment rack to mount each controller in the
rack.

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Controller Management
Access your wireless controller management page
Note: Your controller default management IP address http://192.168.10.200 is accessed
through the use of your Internet web browser (e.g. Internet Explorer®, Firefox®,
Chrome™, Safari®, Opera™) and will be referenced frequently in this User’s Guide.
1. Open your web browser and go to the IP address http://192.168.10.200. Your
controller will prompt you for a user name and password.
2. Enter the user name and password. By default:
User Name: admin
Password: admin
Note: User Name and Password are case sensitive.
Change your controller administrative login password
Account Settings
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Account Settings and click on Edit.
3. In the New Password and Confirm Password fields, enter the new password and click
OK. You will be prompted immediately to log back into the controller management page
with the new password. Note: The password can be up to 32 alphanumeric characters.
Note: If you change the controller login password, you will need to access the controller
management page using the User Name “admin” and the new password.

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Change your controller LAN IP address
Management > LAN
This section allows you to change your controller LAN IP address settings. Typically, the
IP address settings should be changed to match your existing network subnet in order to
access the switch management page on your network.
Default Controller IP Address: 192.168.10.200
Default Controller IP Subnet Mask: 255.255.255.0
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
.
2. Click on Management and click on LAN.
3. Review the settings. When you have completed making changes, click Apply to save
the settings.
LAN MAC: Displays the controller LAN MAC address. (This parameter cannot be
changed).
IP Address: Enter the new controller IP address. (e.g. 192.168.200.200)
Netmask: Enter the new controller subnet mask. (e.g. 255.255.255.0)
Gateway: Enter the default gateway IP address. (e.g. 192.168.200.1 or typically
your router/gateway to the Internet).
DNS1/DNS2: Enter the primary and secondary DNS servers IP address in order to
resolve domain or host names. (e.g. 192.168.200.20)
Management VLAN ID: By default, the management VLAN ID assigned to the
access points and controller is VLAN ID 1. To change the management VLAN ID of
the access points only, leave “Set to AP only” checked and check “Enable”, then
enter the new management VLAN ID to assign. To change both the controller and
access points management VLAN ID, uncheck “Set to AP only” and check
“Enable”, then enter the new management VLAN ID to assign.
Note: The gateway and DNS IP addresses must be assigned to the correct Internet
gateway/router and DNS name resolution server address in order for the controller to
check for available online firmware updates.

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Upgrade your controller firmware
Management > Maintenance
TRENDnet may periodically release firmware upgrades that may add features or fix
problems associated with your TRENDnet controller model and version. To check if
there is a firmware upgrade available for your device, please check your TRENDnet
model and version using the link. http://www.trendnet.com/support.
In addition, it is also important to verify if the latest firmware version is newer than the
one your controller is currently running. To identify the firmware that is currently
loaded on your controller, log in to the controller, click on the Administrator section and
then on the Status. The firmware used by the controller is listed at the top of this page.
If there is a newer version available, also review the release notes to check if there were
any new features you may want or if any problems were fixed that you may have been
experiencing.
Important Note: If your current firmware version is 2.00, you will need to upgrade to
firmware version 2.01 before upgrading to version 2.02 or above.
Please note the following:
Do not interrupt the firmware upgrade process. Do not turn off the device or
push the reset button during the firmware upgrade.
If you are upgrading the firmware using a laptop computer, ensure that the
laptop is connected to a power source or ensure that the battery is fully
charged.
Disable sleep mode on your computer as this may interrupt the firmware
upgrade process.
Do not upgrade the firmware using a wireless connection, only use a wired
network connection.
Any interruptions during the firmware upgrade process may permanently
damage your controller.
Upgrade firmware from computer hard drive
1. If a firmware upgrade is available (http://www.trendnet.com/support), download the
firmware to your computer.
2. Unzip the file to a folder on your computer.
3. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
4. Click on Management and click on Maintenance.
5. Depending on your web browser, in the Firmware Management section, click Browse
or Choose File.
6. Navigate to the folder on your computer where the unzipped firmware file (.img) is
located and select it.
7. Click Upload Firmware. If prompted, click Yes or OK.
8. Wait for the controller to complete the firmware.
Upgrade firmware from USB storage device
1. If a firmware upgrade is available (http://www.trendnet.com/support), download the
firmware to your computer.
2. Unzip the file to a folder on your computer.
3. Rename the firmware file (Default: TEW-WLC100-XXXX-FW.img) to upload.tar.gz. and
save the file to the USB storage device. (FAT32 format only)
4. Plug in the USB storage device (FAT32 format only) into the USB port located on the
back of the controller.
5. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
6. Click on Management and click on Maintenance.
5. Select USB.
7. Click Upload Firmware. If prompted, click Yes or OK.
8. Wait for the controller to complete the firmware.

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Upgrade firmware using the online upgrade
The controller management page will display a notification if the new firmware upgrade
is available and provide you with the option to upgrade the firmware via online through
the controller management page.
*Note: Available in controller firmware 2.02 and above.
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Management and click on Maintenance.
3. If new firmware is available online, a notification will appear next to the current
firmware version.
4. Click the “New Update” notification.
5. In the Online Firmware Update prompt, click OK to start the online firmware upgrade
process. Please wait for the firmware upgrade process to complete.
Note: By default, the Internal Memory settings is selected to temporarily download the
firmware files to the controller’s internal memory for the firmware upgrade process. If a
USB storage device is plugged into the controller’s USB port, the external storage device
will appear as an available storage location to download the firmware files for the
firmware upgrade process.
Please note the following:
Do not interrupt the firmware upgrade process. Do not turn off the device or
push the reset button during the firmware upgrade. Rebooting or resetting
during the firmware upgrade process may permanently damage your
controller.
6. During the online upgrade, messages will be displayed next to the current firmware
version to indicate the firmware upgrade status. After the firmware upgrade has
completed successfully, the new firmware version will be displayed.
Downloading –Indicates that the new firmware files are currently being
downloaded to the selected storage location.
Updating - Indicates that the device is currently being updated to the new
firmware.
Completed –Indicates that the firmware upgrade has completed
successfully.
Failed –Indicates that the firmware upgrade process failed.
Note: You can try the online firmware upgrade again or manually download
the firmware file from the TRENDnet website and upgrade the firmware
manually.

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View your controller system log
Management > System Logging
Your controller system log can be used to obtain activity information on the
functionality of your controller or for troubleshooting purposes.
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Management and click on System Logging.
3. To filter which logging you would like to view, you can select from one of the
following options.
All –Displays all logging.
Admin –Displays only successful or failed controller logins or logouts to the
controller management interface.
Wireless –Displays only information about access point and wireless client
connections.
Time Limit - You can select the time interval (Time Limit of the most recent
logging to display from the current time (0-30 min, 30-60 min, or 1-2 hrs prior to
the current time). You can also
Search –Allows you to enter a custom filter/keyword to search in system logging,
for example AP or client MAC address, etc.
Backup and restore your controller configuration settings
Management > Maintenance
You may have added many customized settings to your controller and in the case that
you need to reset your controller to default, all your customized settings would be lost
and would require you to manually reconfigure all of your controller settings instead of
simply restoring from a backed up controller configuration file.
To backup your controller configuration:
Backup configuration to file on computer hard drive
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Management and click on Maintenance.
3. Next to Encrypt Key, enter a custom encryption key (8 alphanumeric characters max.)
to use for the backup configuration file and click Apply.
4. Click Backup Configuration.
5. Depending on your web browser settings, you may be prompted to save a file (specify
the location) or the file may be downloaded automatically to the web browser
settings default download folder. (Default Filename: backup_cfg_WLC100.cfg)

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Backup configuration to file on USB storage (FAT32 supported only)
1. Plug in a USB storage device (FAT32 format only) into the USB port located on the
back of the controller.
2. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
3. Click on Management and click on Maintenance.
4. Select USB.
5. Next to Encrypt Key, enter a custom encryption key (8 alphanumeric characters max.)
to use for the backup configuration file and click Apply.
6 Click Backup Configuration. The file will be backed up to your USB storage device
(Default Filename: cfg.tar.gz)
To restore your controller configuration:
Restore configuration from file on computer hard drive
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Management and click on Maintenance.
3. Next to Encrypt Key, make sure the encryption key is the same key assigned when the
backup configuration file was created. If not, enter the correct encryption key (8
alphanumeric characters max.) assigned to the backup configuration file and click Apply.
4. Click Browse.
5. A separate file navigation window should open.
6. Select the controller configuration file to restore and click Restore Configuration.
(Default Filename: backup_cfg_WLC100.cfg). If prompted, click Yes or OK.
7. Wait for the controller to restore settings.
Restore configuration from file on USB storage device (FAT32 supported only)
1. Rename the backup configuration file (Default Filename: backup_cfg_WLC100.cfg) to
cfg.tar.gz and save the file to the USB storage device. (FAT32 format only)
2. Plug in the USB storage device (FAT32 format only) into the USB port located on the
back of the controller.
3. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
4. Click on Management and click on Maintenance.
5. Select USB.
6. Next to Encrypt Key, make sure the encryption key is the same key assigned when the
backup configuration file was created. If not, enter the correct encryption key (8
alphanumeric characters max.) assigned to the backup configuration file and click Apply
7. Click Restore Configuration. If prompted, click Yes or OK.
8. Wait for the controller to restore settings.

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Reboot your controller
Management > Maintenance
You may want to restart your controller if you are encountering difficulties with your
controller and have attempted all other troubleshooting.
There are two methods that can be used to restart your controller.
Turn the controller off for 10 seconds using the controller On/Off switch located
on the rear panel of your controller or disconnecting the power port, see
“Product Hardware Features” on page 2.
Use this method if you are encountering difficulties with accessing your controller
management page. This is also known as a hard reboot or power cycle.
OR
Controller Management Page –This is also known as a soft reboot or restart and
steps are shown below.
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Management and click on Maintenance.
3. In the Backup/Restore System Configuration section, click Reboot Controller.
4. Wait for the device to reboot.
Set idle timeout for users logged into controller management
Management > Maintenance
You can set the amount of idle time before automatic log out when a user is logged into
the controller management page.
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Management and click on Maintenance.
3. In the field, enter the amount of time in seconds (120-3600) to specify the amount of
idle time before a user is automatically logged out of the controller management page
and click Apply.

© Copyright 2017 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-WLC100P
17
Reset your controller to factory defaults
Management > Maintenance
You may want to reset your controller to factory defaults if you are encountering
difficulties with your controller and have attempted all other troubleshooting. Before
you reset your controller to defaults, if possible, you should backup your controller
configuration first, see “Backup and restore your controller configuration settings” on
page 15.
There are two methods that can be used to reset your controller to factory defaults.
Reset Button –Located on the rear panel of your controller, see “Product
Hardware Features” on page 2. Use this method if you are encountering
difficulties with accessing your controller management page.
OR
Controller Management Page
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Management and click on Maintenance.
3. In the Backup/Restore System Configuration section, click Restore to factory default.
Controller default settings
Administrator User Name
admin
Administrator Password
admin
Controller IP Address
192.168.10.200
Controller Subnet Mask
255.255.255.0
Controller Default Gateway
192.168.10.1
Primary DNS Server
192.168.10.1

© Copyright 2017 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-WLC100P
18
Create additional users to access controller management
Management > User
You may want to create additional administrative accounts or user accounts with read
only privileges to the controller management configuration.
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Management and click on User.
3. To create a new user, click Create.
4. Enter the user name and password for the new account.
5. Select the permission settings for the new user account and click OK to create the
new account.
admin –administrative users can access controller management and modify controller
configuration settings. Full access.
normal –restricted users can access controller management and view configuration but
cannot modify any controller configuration settings. Restricted access.
Set your controller date and time settings
Configuration > Sites
1. Log into your controller management page (see “Access you wireless controller
management page” on page 10).
2. Click on Configuration and click on Sites.
3. Review the settings below to set up the device date and time accordingly. Click Apply
when to apply the configuration settings.
System Time –Displays the controller current date and time.
Daylight Savings Time –Check the Enable option to configure the period when
daylight savings time should be active and time offset when DST is active.
oOffset –Select the time offset when DST is active.
oDST Start –Select the Month, Week, Day, and Hour when the DST
period should start.
oDST End - Select the Month, Week, Day, and Hour when the DST
period should start.