TEEHO RZ09 Instruction Manual

RZ09
Smart Lock
Thank you for purchasing our products. Please review this manual thoroughly before operating your device.
All pictures in this manual are for illustration purpose only. Actual product may vary due to product upgrade.
User Guide / Installation Instruction

User Guide
P 1
P2
P 3
At a Glance
How to Lock / Unlock
Definitions
Installation Instruction
STEP 1: Prepare the door and check dimensions
STEP 2: Install the latch and strike
STEP 3: Install exterior assembly
STEP 4: Install interior assembly
Factory default settings
Programming guide
P 6
P 7
P 9
P 10
P 12
P 13
The DDLock App is required to operate the lock. After the lock is properly installed,
the first one who register and pair the lock will be the administrator.
IMPORTANT:

USER GUIDE
At a Glance
Exterior Assembly Interior Assembly
Keypad
IC card Touch Area
Fingerprint
Keyhole
Indicator Lights Reset Button
Passage Switch
Battery Cover
1

How to Lock / Unlock
UNLOCK the door from outside
LOCK the door from outside
UNLOCK the door from inside
LOCK the door from inside
Right Hand Left Hand
Auto Lock Mode
In Auto Lock Mode,
the lock will
automatically move to
locked position after 5
seconds, then the
lever can’t be turned.
Auto Lock Mode
In Auto Lock Mode,
the lock will
automatically move to
locked position after 5
seconds, then the
lever can’t be turned.
Tap and hold Lock icon in
App to lock.
Manual Mode
Press # on keypad
for 2 seconds.
4
Card or
Backup Key
2

• Master Code
The default master code is 123456.
Before pairing your lock in DDLock App, please do not change the
default master code.
After pairing successfully, the master code will be changed to a
random 7 digit number, and you can change it to your own master
code in the App(Settings＞Basics＞Admin password).
• Auto Lock & One-touch Lock
Automatically locks the latch after the door closed in 5 seconds. Auto
Lock is disabled by default. The Auto Lock time can be customized
between 1 and 900 seconds.
One-touch Lock is pressing and holding "#" on the touch keypad for 2
seconds to lock from outside.
• Wrong Entry Limit
After 5 times unsuccessful attempts at entering an invalid password,
the device will shut down for 2 minutes.
• Passage Mode
Move the Passage Switch to enable and disable the Passage Mode.
Enable Passage Mode, the lock will stay Unlocked until it’s locked
manually.
In Passage Mode, Auto-lock will be disabled.
• Anti-peeping password
Entering random numbers before or after correct password will also
unlock the door, which can prevent the password being exposed.The
length of anti-peeping password should be within 16 digits.
Definitions
3

INSTALLATION INSTRUCTION
Interior Assembly
Screws (L)
Strike (D)
Mounting
plate (E)
Backup key (A)
Exterior Assembly
(B)
Exterior Assembly
Screw (F)
Latch (C)
Interior
Assembly (G) Battery
Cover (H)
Strike Screws
(I)
Latch Screws
(J)
Mounting
plate Screws (K)
4

Latch x1 Strike x1
Exterior Assembly x1
Mounting Plate x1 Exterior Assembly
Screw (Optional) Strike Screws x2
Mounting Plate Screws x2
Latch Screws x2
A B C
E F I
J
K
D
Parts List
If any parts are missing or damaged, please contact Customer Support.
Interior Assembly x1
Battery Cover x1
G
H
Interior Assembly
Screws x3
L
MReset Tool x1
Drive-In Collar (Optional)
NIC Card x2 O
Backup Key x2
5

Measure to confirm
that the hole in the
door edge is 1"
(25mm).
Measure to confirm
that the backset is
either 2-3/8" or
2-3/4" (60 or 70mm)
2-3/8" or 2-3/4"
(60 or 70mm)
Make sure the hole in
the door frame is
drilled a minimum of
1’’ (25mm) deep, to
leave enough space
for the latch to extend
into the door frame
when the door is
locked.
Measure to confirm
that the door is 1-3/8"
to 2" (35mm to
50mm) thick.
A
Measure to
confirm that the
hole in the door is
2-1/8" (54mm)
B
CD
Prepare the door and check dimensions
1
STEP
1"
25mm
1-3/8" to 2"
(35mm to 50mm)
2-1/8"
(54mm) 1"
25mm
Make sure the door frame is aligned with the door.
There are no obstructions stuck in the door frame.
Notes: 6

2
4
3
chiseled
not chiseled
Install the latch and strike
2
STEP
Backset is the distance from the door
edge to the center of the hole in the door.
The latch is provided with adjustable
design which can fit either 2-3/8’’(60mm)
or 2-3/4’’(70mm) backset.
A
B
Latch backset adjustment
Install the latch
2-3/8"
(60mm)
2-3/4"
(70mm)
If the backset of your door is
2-3/8"(60mm), no need to adjust
the latch.
If the backset of your door is 2-3/4"(70mm), please adjust the latch.
2
Latch Screws (J)
C
1
1
Drive-In Collar (N)
Opening inwards
Opening outwards
7

CInstall strike on the door frame.
DChange Handle Direction (Optional)
Make sure the hole in door frame is
drilled a minimum of 1" (25mm) deep.
IMPORTANT: Strike Screws (I)
D
Change the Handle direction of exterior assembly. Change the Handle direction of interior assembly.
Loosen the screw completely and remove the screw by using a
screwdriver. Rotate the handle to the other side and keep the handle
horizontal. Tighten the screw in the Left-hand or Right-hand screw holes
according to the actual handle direction.
Loosen the reversing screw by using a screwdriver. Rotate
the lever to the other end and keep it horizontal. Tighten the
reversing screw.
1
2
The handle direction can be changed for compatible with both right handed and left handed doors.
Notes:
8

A B
Install exterior assembly
3
STEP
Route the cable below the latch, and insert the
torque blade through the slot in the latch. Secure the mounting plate with the supplied screws. Do not overtighten screws.
Keep parallel to
door edge.
Mounting plate Screws(K)
Exterior Assembly
Screw (F) (Optional)
9

Install interior assembly
4
STEP
Do not load batteries until lock is completely installed.
IMPORTANT:
A
Push the battery cover out in the direction as illustrated.
B
Insert the cable connector to the socket. Push the connector in firmly
until it is completely attached.
10

Install interior assembly
4
STEP
Insert 4 AA Alkaline batteries and put on the
battery cover.
D
Attach Interior Assembly to Mounting Plate and
tighten 3 Screws.
C
Interior Assembly
Screws (L)
11

Factory Default Settings
How to Reset?
Press and hold the Reset button on the interior assembly for 5 seconds
by using the Reset tool, until you hear a short beep and Green light
flashes once.
Settings
Master Code
Auto Lock
Passage Mode
Reset Button
Lock Sound
Wrong Code Entry Limit
Shutdown Time
Factory Defaut
123456
5S
Off
On
On
5 times
2 minutes
Reset button
If the lock is paired successfully, please locate
the lock, go to setting in DDLock App, turn on the
Reset Button before resetting.
IMPORTANT:
12

Support to add 13.56MHz
cards, such as mifare card,
NFC card, Desfire card and
EV1 card.
Notes:
Programming Guide
3 beeps 3 beeps
Change
Master Code 2 Long beeps+2 Green
light flash
3 beeps
Master Code +
3 beeps
Master Code +
New Master Code + Same New Master Code +
1 2
3 beeps 3 beeps
Add User
Code 2 Long beeps+2 Green
light flash
3 beeps
Master Code + New User Code + Same New User Code +
8 0
Master Code +
3 beeps
Delete All
User Card 6 9
2 Long beeps+2 Green
light flash
3 beeps
Add User
Card 1 Long beep +1 Green
light flash
Scan User Card
8 0
IMPORTANT: The default master code is 123456. Before programming in the lock, it's required that you change
the default master code to a new master code of your own.
If you have changed the default master code by following the Programming Guide, you must
reset the lock before pairing this lock to DDlock App.
13

3 beeps 3 beeps
Change
User Code 2 Long beeps+2 Green
light flash
3 beeps
New User Code + Same New User Code +
1 0 Unwanted user
Code +
3 beeps
Delete All
User Code 7 1 Master Code +
2 Long beeps+2 Green
light flash
3 beeps 3 beeps
Add
Fingerprint 1 Long beep +1 Green light flash
Master Code +
8 0 Scan 4 Times Fingerprint (Each time
succeed along with a short beep)
3 beeps
Delete All
Fingerprint 7 0
2 Long beeps+2 Green
light flash
Master Code +
Programming Guide
14

Troubleshooting
Why the lock won’t accept any inputs after I entered a code or fingerprint incorrectly for so many times?
The lock will shut down for 2 minutes after 5 unsuccessful attempts at entering an invalid code or fingerprint.
You can unlock the lock once in the App or wait 2 minutes to continue.
How do I lock manually from outside?
Press and hold # to lock the lock from outside.
The batteries are completely dead before I replace new batteries.
When the batteries are completely dead, the physical keys are available to unlock.
Why does the latch won't turn out completely after installation?
Please review if the exterior assembly is aligned with the door parallelly. The exterior assembly should not be at a crooked angle.
15

FCC Statement ISED Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly
approved by manufacturer could void your authority to operate this
equipment.
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
RF Exposure Information
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator and your
body.
English: This device contains licence-exempt transmitter(s)/receiver(s)
that comply with Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following
two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that
may cause undesired operation of the device.
The digital apparatus complies with Canadian CAN ICES‐3
(B)/NMB‐3(B).
French: Cet appareil contient des émetteurs/récepteurs exempts de
licence qui sont conformes aux RSS exemptés de licence d'Innovation,
Sciences et Développement économique Canada.
L'exploitation est soumise aux deux conditions suivantes :
(1) Cet appareil ne doit pas provoquer d'interférences.
(2) Cet appareil doit accepter toute interférence, y compris les
interférences susceptibles de provoquer un fonctionnement indésirable
de l'appareil.
l'appareil numérique du ciem conforme canadien peut‐3 (b) / nmb‐3 (b).
This device meets the exemption from the routine evaluation limits in
section 2.5 of RSS 102 and compliance with RSS 102 RF exposure,
users can obtain Canadian information on RF exposure and compliance.
cet appareil est conforme à l'exemption des limites d'évaluation courante
dans la section 2.5 du cnr - 102 et conformité avec rss 102 de l'exposition
aux rf, les utilisateurs peuvent obtenir des données canadiennes sur
l'exposition aux champs rf et la conformité.
This equipment complies with Canada radiation exposure limits set forth
for an uncontrolled environment.
Cet équipement est conforme aux limites d'exposition aux rayonnements
du Canada établies pour un environnement non contrôlé.
This equipment should be installed and operated with minimum distance
20cm between the radiator & your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm
entre le radiateur et votre corps. 16

• Protect your User Codes and Master Code.
• Restrict access to your lock’s interior assembly and routinely check your
settings to ensure they have not been altered without your knowledge.
• Do not use an electric screwdriver during installation.
• This manufacturer advises that no lock can provide complete security by
itself.
• This lock may be defeated by forcible or technical means, or evaded by
entry elsewhere on the property.
• No lock can substitute for caution, awareness of your environment, and
common sense.
• Care should be taken to ensure a long-lasting finish. When cleaning is
required use a soft, damp cloth. Using lacquer thinner, caustic soaps,
abrasive cleaners or polishes could damage the coating and result in
tarnishing.
• The lock is water resistant. It can withstand water splashes; however,
do not let water and liquids get into the lock.
• Avoid exposure to direct sunlight. Long-term exposure to direct
sunlight may damage the lock.
Information & Safety Warnings
17