Telstra 13950 User manual

TELSTRA 13950 DECT6.0
CORDLESS PHONE WITH
VIDEO DOORBELL
USER GUIDE
This telephone has been designed for ease of use.
Please read the instructions and keep it handy for future reference.
If you have any problems with your phone, refer to the Help section of this User
Guide.

2
INTRODUCTION
To your Telstra 13950 DECT6.0 Cordless Phone with Video Doorbell
Doorbell – The doorbell takes photos and streams video and/or audio to the
cordless handsets.
Phonebook – The home phonebook stores up to 50 entries.
Telstra’s Calling Number Display* lets you see who’s calling. Your phone stores
details of the last 30 callers in the Call List.
Answering machine, with up to 15 minutes digital recording time and helpful
voice prompts.
* IMPORTANT
You need to subscribe to Telstra’s Calling Number Display service to be able to see
the caller’s number or name when called, or in the Calls List. See page 58 for more
details.
This User Guide provides you with all the information you need to get the most

phone. Follow the simple instructions on the next few pages.
NEED HELP?
PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF YOU
EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA PRODUCT, OR
PLEASE CONTACT THE TECHELP INFORMATION LINE 1300 369 193 OR CONTACT US
BY EMAIL AT: [e-mail]
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GOT EVERYTHING?
The package contains the following items:
Telstra 13950 cordless handset
Battery compartment cover
AAA NiMH battery pack
Telstra 13950 telephone base
AC power adaptor
Doorbell with wall mount cover
2 Screws for doorbell wall mount
2 Wall anchors
Screw for doorbell (bottom)
Telephone line cord
Wall mount bracket
2 AA Alkaline batteries
Telephone plug
1 User guide
If you have purchased Telstra 13950 Multi-handset pack, you will also have the
following for each additional handset:
Telstra 13950 cordless handset
Battery compartment cover
AAA NiMH battery pack
Telstra 13950 handset charger with charger adaptor
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IN THIS GUIDE
Important safety instructions 9
Getting started 11
Location 11
Setting up 11
Installation options 25
Re-chargeable battery low warning 29
Re-chargeable battery performance 29
Date and time 30
Getting to know your phone 31
Telephone base buttons 31
Handset buttons 33
Doorbell buttons 36
Handset and telephone base display 37
Navigating the menus 38
Handset menu layout 39
Keystroke table 40
Using the doorbell 41
Make and answer a chime 41
Start a video streaming session 41
Extend a video streaming session 41
End a video streaming session 41
Answer an incoming call during video streaming 42
View captured photos 42

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Delete a captured photo 42
Delete all captured photos 42
Night vision 42
Using the phone 43
Make, predial, answer or end a call 43
Handset speakerphone 43
Volume control 43
Mute 43
Temporary ringer silencing 44
Chain dialing 44
PAGE handset 45
Redial 45
Equalizer 45
Transfer a call 46
Join a call in progress 46
Intercom 46
Answer an incoming call during an intercom call 47
Call transfer using intercom 47
Phonebook 49
Add a phonebook entry 49
Review phonebook entries 49
Alphabetical search 49
Dial a phonebook entry 50
Edit a phonebook entry 50
Delete a phonebook entry 50

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Speed dial 51
Assign a speed dial entry 51
Reassign a speed dial entry 51
Delete a speed dial entry 52
Dial a speed dial number 52
Phone settings 53
Using the menu 53
Ringer volume 53
Ringer tone 53
Chime volume 54
Chime tone 54
Quiet mode 54
Set date and time 55
Calling Number Display Voice announce 55
Clear voicemail indicators 55
Rename base/handset 56
Key tone 56
LCD brightness 56
Dim mode 57
Wallpaper 57
Telstra network services* 58
Calling Number Display 58
Memory match 59
Call list display screen message 59
Missed call indicator 60
Review the call list 60

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Dial a call list entry 60
Save a call list entry to the phonebook 60
Delete call list entries 61
Flashing message indicator (FMI) 61
Telstra home messages 101 or messageBank 62
Call waiting 62
3-Way chat 63
Answering machine 64
Announcement 64
Record your own announcement 64
Play your announcement 65
Delete your announcement 65
Answer on/off 65
Call screening 66
Number of rings 66
Remote access code 66
Message alert tone 67
Message recording time 67
Answering machine and voicemail 68
Message capacity 69
New message indication 69
Call screening 69
Call intercept 70
Temporarily turn off the message alert tone 70
Message playback 70
Delete all old messages 71
Record, play and delete memos 72

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Remote access 72
Help 74
General information 85
Replacing the handset battery 85
Safety 85
Cleaning 86
Environmental 86
How many telephones can you have? 87
Customer service & Product warranty 88

9
IMPORTANT SAfETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be

Read and understand all the instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water (for example, near a bath tub, kitchen sink,
swimming pool) or in humid areas.
Do not overload wall outlets and extension cords as this can result in the risk of

Unplug this product from the wall outlet and contact TecHelp on 1300 369 193
under the following conditions:
When the power supply cord or plug is damaged or frayed.
If the product does not operate normally by following the operating
instructions.
If the product has been dropped and the outer casing has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone during an electrical storm. There may be a remote risk of
electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the supplied NiMH (Nickel Metal Hydride) battery. The operation
periods for the handsets are only applicable with the default battery capacity.
The use of other battery types or non rechargeable batteries/primary mobile
batteries can be dangerous. These may cause interference and/or unit damage.
Telstra will not be held liable for damage arising from such noncompliance.
Use only the AC power adaptors supplied with this product. Please contact
TecHelp on 1300 369 193 for replacement adaptors.
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Please ensure that the battery is inserted according to the correct polarity as
indicated on the re-chargeable battery and the internal markings inside the
handset battery compartment.




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LOCATION
Place your Telstra 13950 within 2 metres of the mains power socket and telephone
socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid
interference. Your Telstra 13950 works by sending radio signals between the base,
handset and doorbell. The strength of the signal depends on where you locate the
base. Putting it as high as possible ensures the best signal.
The maximum range between the base station and the handset is approximately
300 meters.
SETTING UP
Telephone base installation
Plug the mains power adapter cable into the base station, plug the other end of
the mains power adapter into a mains power wall socket.
1.
Note:
desk.
GETTING STARTED

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Telephone
line cord
If you have DSL high-speed

(not included) is required.
Telephone base
power adapter
Mains power
wall socket
Telephone
wall jack
Telephone line jack Power cord jack
Insert one end of the telephone line cord into the base station and the other end


CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, plug the telephone line cord into the modem/router/terminal adapter
provided by your cable/VoIP service provider. Contact your cable/VoIP service

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Handset battery installation
Please charge the battery for a minimum
of 16 hours prior to use.
WARNING:DO NOT BURN OR
PUNCTURE BATTERIES
Please charge thebattery for a minimum
of 16 hours prior to use.
WARNING:DO NOT BURN OR
PUNCTURE BATTERIES
Battery Pack BT164392/BT264392 2.4V 550mAh Ni-MH WARNING : DO NOTBURN OR PUNCTURE BATTERIES Made in China CR1222
Insert the battery connector securely
into the socket, matching the
orientation of the engraved label.
1. Place the battery with the label
IMPORTANT facing up and
the wires inside the battery
compartment.
2.

battery compartment, then slide it
towards the center of the handset
until it clicks into place.
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Charger installation
Plug the power cable into the charger base.
Plug the other end into the a mains power wall socket.
Place the handset in the handset charger to charge.
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Note:
desk.
Mains power
wall socket

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Doorbell battery installation
Remove the wall mount cover at the back.
Install two AA batteries into the battery compartment, matching the polarity
markings (+ and -) inside the battery compartment.
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Locating the doorbell
Before mounting the doorbell on a wall, make sure you test if the location you install

To test the location for installation:
Hold the doorbell in the location where you want to install the doorbell, then follow
the steps below to test the reception range and video capture angle.
Press MENU when the handset is idle.
Press or to scroll to Settings, then press SELECT.
Press or to scroll to Doorbell setup, then Press SELECT.
Press /DOORBELL on the doorbell to check the video streaming quality. Press
ISO on the handset, then press +or -
If audio feedback occurs, press on the handset to turn off the
speakerphone.
If the desired location is in good range, the handset displays .
 in red.
Press INFO for instructions to relocate your handset and/or telephone base.
When the reception is in good range, the handset displays . Press OK to
return to the video streaming.
 
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
Make sure the visitor is standing a reasonable distance away from the doorbell.

Avoid mounting it on an enclosed area where it may cause echoes.
Avoid mounting it to where it is exposed to direct sunlight.

opposite to a white wall.
Two built-in infrared LEDs are for night vision. Make sure the surrounding light

Test at the front door to determine when the infrared LEDs turn on. When they
are in operation, they turn red.
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Infrared LEDs

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

To adjust the camera angle:


•
Rotate
to Left
Angle
Adjustment
Rotate
to Right
Rotate
to Left
Angle
Adjustment
Rotate
to Right
CAUTION

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The diagrams below demonstrate an example of doorbell camera position to view a
visitor about 50 centimetres from the camera. The camera in this example is set in
default angle (0 degree).

camera lens).
You may install the doorbell in a lower position. The diagram on the next page
demonstrates an example of doorbell camera position to view a visitor about
50 centimetres from the camera. The camera in this example is set in 10 degrees
angle upward.
Top viewSide view
60 degrees
Shooting area
58 centi-
metres
50 centimetres
45
centi-
metres
50 degrees
160 centi-
metres
50
centi-
metres
Shooting area

20
You may install the doorbell on the left or right side. The diagram below demonstrates
an example of doorbell camera position to view a visitor about 50 centimetres from
the camera. The camera in this example is set in 10 degrees angle to the right.
After you have tested the reception range and found the desirable location to install
the doorbell, press END on the handset to end the video streaming and proceed to
Doorbell installation.
Top view
60 degrees
Shooting area
60 centi-
metres
50 centimetres
Side view
50
centi-
metres
50
degrees
Shooting area
110 centi-
metres
48
centi-
metres