Telstra V580 User manual

Telstra V580 & V580a
5.8 GHz Digital Cordless Phone /Integrated Answering Machine
If you have any problems with
your phone, refer to the Help
section of this User Guide or
call TecHelp on 1300 369 193.
User
Guide

Introduction
to your Telstra V580 5.8 GHz Digital Cordless Phone /
Telstra V580a 5.8 GHz Digital Cordless Phone with Answering Machine
● 5.8 GHz Digital Cordless Phone
● Digital answering machine with 15 minutes recording time (V580a only)
● 50 Name and number Phonebook
● Use Calling Number Display to see the number of the person calling and keep track of unanswered calls
● Last number redial to display and redial the last 10 numbers called from your handset
=:</+.=:/-><?7
/424?,7
12d
#
A Digital Spread Spectrum (DSS) cordless phone provides excellent clarity,security and range.Since the voice transmission is first digitized
and then distributed across several frequencies,it is almost impossible for others to eavesdrop on your conversations. Channel hopping
increases clarity by limiting the effects of other external sources of interference.
Some Telstra services such as SMS,MessageBank® and Calling Number Display may attract feature and usage charges. Please visit Telstra.com for details.
2

IMPORTANT
This equipment is not designed for making emergency telephone
calls when the power fails. Alternative arrangements should be
made for access to emergency services.
This User Guide provides you with all the information you need to
get the most from your phone.
Before you make your first call you will need to set up your phone.
Follow the simple instructions in‘Getting Started’, on the next few
pages.
Battery cover must be in place at all times when the handset is
placed in the cradle
Need help?
If you have any problems setting up or using your Telstra V580/
V580a please contact the TecHelp line on 1300 369 193.
Alternatively, you may find the answer in ‘Help’at the back of this
guide.
Got everything?
Telstra V580/V580a
● Telstra V580/V580a handset
● Telstra V580/V580a base unit
● Battery pack
● AC power adaptor
● Telephone line cord
● Telephone adaptor plug
● Desk/wall bracket
If you have purchased a Telstra V580/V580a multiple pack,
you will also have the following items for each additional
handset:
● Telstra V580/V580a handset
● Telstra V580/V580a charger
● Battery pack
● AC power adaptor
3

4
In this guide
Introduction 2
Getting started 6
Telephone base installation 6
Install handset battery 8
Battery 9
Headset (Not supplied) 9
Belt clip 9
Wall mounting your Telstra V580/V580a 10
Fitting the bracket to wall mount the phone 10
Fitting the bracket to use the phone on a table/desk 11
Getting to know your Telstra V580/V580a 12
Handset layout 12
Using the NavKey 13
Handset screen icons 13
Handset display screen messages 14
V580 base layout 15
Base unit indicators 15
V580a base layout 16
Telephone settings 17
Ringer volume 17
Ringer tone 17
Key tone 18
Language 18
Clear voicemail 18
Using the Phone 19
Make, answer and end calls with the handset 19
Speakerphone 19
Mute 19
Volume 19
Ringer mute 20
Intercom 20
Conference call 20
Transfer an external call 20
Switch between external and internal calls 21
Answer an incoming call during an intercom call 21
Page handset 21
Phonebook 22
Store a Phonebook entry 22
Chart of characters 23
Search the Phonebook 24
Dial a Phonebook entry 24
Edit a Phonebook entry 24
Delete a Phonebook entry 24

5
Telstra Network Services 25
Calling Number Display 25
Review the call log 25
Dial a call log entry 26
Save an entry to the Phonebook 26
Delete one or all entries 26
MessageBank® and Flashing Message Indicator 26
Call Waiting 27
Redial list 27
Dial from redial 27
Delete a redial entry 27
Using your answering machine (Telstra V580a only) 28
Message capacity 28
Answering system setup 28
Activate the answering system 28
Set the clock 28
Set number of rings 29
Set base ringer 29
Set remote access code 29
Set message alert tone 30
Outgoing announcement 30
Record your announcement 30
Play your announcement 30
Delete your announcement 31
Message playback 31
New message indication 31
Delete all messages 31
Record and play memos 32
Record a memo 32
Memo playback 32
Remote access 32
Remote access commands 33
Commands during playback mode 33
Message window displays 34
Troubleshooting 35
General Information 40
How many phones can I have? 40
Important safety instructions 40
Maintenance 41
Technical specifications 41
Product warranty & Customer service 42
Wall mounting template 43
Using this guide

6
Getting started
Telephone base installation
It is recommended to install the telephone base away from any electronic equipment and appliances such as personal computers, computer routers, television sets,
microwave ovens,and refrigerators.Avoid excessive heat, cold,dust or moisture. When a location is selected,install the telephone base and the charger as shown below.
1. Plug the connector into the power jack at the bottom of the telephone base and chargers.Route cords through slots and plug the power adapter into the electrical outlet.
The power adapter must remain accessible at all times.
@",K]O @"K,K]O
@"@"K
/b^OX]SYX

7
2. Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Route the telephone line cord through slot, then plug the other
end of the cord into the modular wall telephone outlet
6SXO-Y\N
@",K]O
6SXO-Y\N
@"K,K]O
3. Plug the telephone line cord into a telephone jack.
NOTE: Use only the battery and AC power adapter supplied with this telephone. See page 40.
Getting started

8
Getting started
Install handset battery
1. Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires to the colour-coded label.
2. Place the battery in the compartment with the wires in the upper left corner.
3. Position the battery compartment cover and slide it towards the unit until it clicks into place.
4. For optimal performance, we recommend that you charge the handset for 18 hours.
You can keep the battery charged by returning the handset to the telephone base after each use.
When the battery power is fully depleted, a full recharge takes about 16 hours.

9
Battery
After the battery is fully charged, you can expect the following performance:
Operation Operating time
While in use (talking) 8 hours
While not in use (standby*) 96 hours (4 days)
*Handset is off the telephone base but not in use.
The battery needs charging when:
• A new battery is installed in the handset.
• Battery indicator on the handset display is flashing.
NOTE: To purchase replacement batteries contact TecHelp on 1300 369 193.
Headset (Not supplied)
You can plug an ACMA approved 2.5 mm headset into the jack on the side of the
handset (beneath the small rubber flap).
Note: Use only an ACMA approved headset.Do not use the headset while the
handset is placed in the base charging cradle.
Belt clip
Align the pins on the inside edge of the clip with the notches on the sides of the
handset.
Getting started

10
Wall mounting your Telstra V580/V580a
Your telephone base comes with the bracket installed,ready for desktop use.If you prefer to mount your telephone on the wall, it is designed to mount on a standard
Telstra wall mount plate.
Fitting the bracket to wall mount the phone
1. First,insert the lower portion tabs of the wall mounting bracket into the lower grooves in the telephone base,then snap the upper portion tabs of the wall mounting
bracket into place.
2. Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and wall mounting bracket. Slide the
telephone base down on the mounting studs until it locks into place.
3. To remove the bracket,press both upper portion tabs firmly inward and pull the bracket downward until it release from the grooves.
`[[P]R]ZZaP^
`[[P][Z]_TZY_LM
WZbP][Z]_TZY_LM
WZbP]R]ZZaP^
Alternatively to wall mount the phone:
1. Using the template on page 43, drill two 3mm holes. Insert plastic plugs (optional) and partially screw the two screws into place.Ensure there is sufficient space allowed
for mounting the phone before drilling holes.
Caution: Ensure there is no risk of damaging any pipes or wiring that may be behind the wall.
2. Place the wall mount bracket over the two screws.
3. Slide the bracket downwards into position. Tighten the two screws to prevent the wall bracket from moving.

11
Fitting the bracket to use the phone on a table/desk
To place your telephone base on a desk or table, insert the wall mounting/desktop bracket. Insert the lower portion tabs of the bracket into the upper grooves of the
telephone base.
Snap the upper portion tabs of the bracket into place.To remove the bracket,press both upper portion tabs firmly inward and pull the bracket upward until it is released
from the grooves.
Wall mounting your V580/V580a

12
Getting to know your Telstra V580/V580a
Handset layout
-KVV]
<OMKVV
=ZOKUO\ :K_]O <OWY`O
7_^O 3X^<ONSKV
7OX_
=OVOM^
-VOK\
9IPWXVE


!

+,- ./0
456123 789
>?@:;<= ABCD

"


#
=:</+.=:/-><?7
/424?,7
12d
#
1. .LWW^ CALLS
2. PHONEBOOK
3. <OMKVV TALK/RECALL
4. -VOK\ OFF/CLEAR
5. to ABCD
$KEYPAD
6. =ZOKUO\ SPEAKER
7. :K_]O
=POTLW REDIAL/PAUSE
8. <OWY`O
8`_P MUTE/REMOVE
9. 4Y_ INTERCOM
10. :KQO PAGE
11. VOLUME+/-
12. Headset jack (2.5mm)
13. 8PY`
>PWPN_ NavKey

13
Using the NavKey
Press the centre NavKey 8PY`
>PWPN_ to display menus.
Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to navigate through menus.
Press the left or right NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to navigate through menus.
Press the centre NavKey 8PY`
>PWPN_ to select a highlighted menu item.
-KVV]
<OMKVV -VOK\


+,- ./0
456123 789


@;
/:B9
701? =423?
.09?=0
Handset screen icons
• Show on screen when the handset speakerphone is in use.
MUTED • Microphone is muted.
• Ringer off.
NEW • New call log entries.
NEW VOICEMAIL • New voicemail received.
SPEAKER • In speakerphone mode.
• Cycles (low,medium,and full) when handset
battery is charging.
• Flashes when a low battery condition is detected.
• Shows when new voicemail received.
Getting to know your Telstra V580/V580a

14
Handset display screen messages
ALREADY SAVED The telephone number you have entered
is already stored in the directory.
CALL LOG EMPTY There are no call log entries.
CALLING HANDSET X Calling another handset.
CONNECTING The cordless handset is searching for the
telephone base.
PHONE BOOK EMPTY There is no directory entry.
HANDSET X IS CALLING Other handset is calling.
INTERCOM The handset is on an intercom call.
INCOMING CALL There is an incoming call.
INTERCOM ENDED The handset is terminating an intercom
call.
LIST FULL The directory is full.
LOW BATTERY The battery needs to be recharged.
NO SIGNAL, CALL ENDED Communication between handset and
telephone base is lost in intercom call.
OUTSIDE Connected to the external call during call
transfer.
**PAGING** The cordless handset locator has been
activated.
PLACE IN CHARGER The battery is very low. The handset
should be placed in the telephone base or
charger.
RINGER MUTE The ringer is muted temporarily during
incoming call.
SAVED Your operation has been saved.
UNABLE TO CALL TRY AGAIN Target handset is out of range, or on an
external call during intercom call.
UNABLE TO SAVE You are attempting to save caller ID entry
with no name or number.
WARNING CHECK BATTERY! The battery is not installed or not
installed properly in the handset –or-
The battery needs to be replaced.
An incorrect battery has been installed
by mistake.Use only the supplied Telstra
battery or equivalent.
XX MISSED CALLS There are un-reviewed calls in your call
log.
MICROPHONE ON MUTE has been turned off and the person
on the other end can hear you.
LINE IN USE Handset on the telephone line is in use.
ENDED You have just ended a call.
NO LINE There is no telephone line connected.
NEW VOICE MAIL There are new voice mail message(s).
PHONE The handset is in use.
SPEAKER The handset speakerphone is in use.
Getting to know your Telstra V580/V580a

15
V580 base layout
1. CHARGE light
2. IN USE light
3. MessageBank light
4. PAGE handset
5. Antenna
Base unit indicators
3X?]O - Flashes when there is an incoming call, or another handset is in use.
3X?]O - On when the handset is in use.
7O]]KQO,KXU - Flashes when there is a new message on your Telstra Home Messages
101® or MessageBank® service.
-RK\QO - On when the handset is in the telephone base.
:KQO
-RK\QO
3X?]O
7O]]KQO,KXU
>OV]^\K@"
=:</+.=:/-><?7
/424?,7
12d
#
Getting to know your Telstra V580/V580a

16
Getting to know your Telstra V580/V580a
V580a base layout
7O]]KQO]
0
:KQO <OMY\N -VYMU +XXM
+X]aO\9X9PP
@YV
@YV
-RK\QO
3X?]O
7O]]KQO,KXU
=O^?Z
>OV]^\K@"K
=USZ
.OVO^O :VKc=^YZ
=USZ
=:</+.=:/-><?7
/424?,7
12d
#
1. CHARGE light
2. IN USE light
3. MessageBank light
4. Volume +/-
5. Antenna
6. Answer On/Off
7. Skip left
8. Skip right
9. Delete
10. Play/Stop
11. Page
12. Record
13. Clock
14. Announce
15. Set Up
16. Mic
17. Message counter

Telephone settings
Ringer volume
Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, or in the handset menu.
To change the ringer volume:
1. Make sure the handset is in idle mode.
2. Press the volume button to display the current volume level on the screen.
3. Press to choose the desired volume level.When finished, the new volume level will be saved.
-OR-
1. Press the centre NavKey 8PY`
>PWPN_ in idle mode to display the menu.
2. Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to reach RINGER VOLUME then press the centre NavKey 8PY`
>PWPN_ to confirm.
3. Press the left or right NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to adjust the volume. A sample of each ringer volume will be played when scrolling through the choices.
4. Press the centre NavKey 8PY`
>PWPN_ to save. You’ll hear a confirmation tone.
Ringer tone
This feature allows you to choose from ten ringer tones for incoming calls.To choose a ringer tone:
1. Press the centre NavKey 8PY`
>PWPN_ in idle mode to display menu.
2. Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to reach RINGER TONE, and press the centre NavKey 8PY`
>PWPN_ to confirm.
3. Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to choose the desired ringer tone.A sample of the ringer tone will be played when scrolling through the options.
4. Press the centre NavKey 8PY`
>PWPN_ to save. You’ll hear a confirmation tone.
NOTE: Ringer will be off if the volume is set to zero,and a icon will be displayed.
If the ringer is turned off while scrolling through the options in RINGER TONE,the sample of ringer will not be heard.
17

18
Key tone
If you set the key tone to off, you will not hear a beep tone when you press any of the handset keys.
1. Press the centre NavKey 8PY`
>PWPN_ in idle mode to display menu.
2. Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to reach KEY TONE then press the centre NavKey 8PY`
>PWPN_ .
3. Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to choose between ON or OFF then press the centre NavKey 8PY`
>PWPN_ .
Language
The language menu allows you to select between ENGLISH, FRANÇAIS or ESPAÑOL to be used in all menus and screen displays. To change the language:
1. Press the centre NavKey 8PY`
>PWPN_ in idle mode to display menu.
2. Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to reach LANGUAGE then press the centre NavKey 8PY`
>PWPN_ .
3. Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to scroll through the choices, then press the centre NavKey 8PY`
>PWPN_ .
Clear voicemail
In this menu,you can turn off the message waiting indication on the handset screen.
1. Press the centre NavKey 8PY`
>PWPN_ in idle mode to display menu.
2. Press the up or down NavKey 8PY`
>PWPN_
8PY`
>PWPN_ Y\ to reach CLR VOICE MAIL, and press the centre NavKey 8PY`
>PWPN_ .
3. Press the centre NavKey 8PY`
>PWPN_ to confirm when TURN INDICATOR OFF? displays, or press -VOK\ to cancel.
Telephone settings

Using the Phone
Make, answer and end calls with the handset
To make a call press <OMKVV or
=ZOKUO\
, then dial the number.
-OR-
1. Dial the number then press <OMKVV or
=ZOKUO\
2. To answer a call, press <OMKVV ,
=ZOKUO\
or any of the dial pad keys (0-9, #, *).
3. To end a call, press -VOK\ , or put the handset in the telephone base or charger.
Speakerphone
During a call, press
=ZOKUO\
on the handset to select between speakerphone and normal handset use.
Mute
The mute function allows you to hear the other party, but they will not be able to hear you. To use the mute function:
1. During a call, press
<OWY`O
8`_P on the handset.
2. The screen will display the word MUTE.
3. Press
<OWY`O
8`_P again to return to normal conversation.
NOTE: The screen displays the elapsed time as you talk (in hours, minutes and seconds). While entering a number to dial, press
<OWY`O
8`_P or -VOK\ to backspace; press and
hold
:K_]O
=POTLW to insert a pause.
Volume
1. During a call, use the volume button on the right side of the handset to adjust the listening volume.
2. Press the volume control key to adjust the volume to a comfortable level.
19

20
Using the phone
Ringer mute
This feature allows you to mute the ringer temporarily when the telephone is ringing.
Press -VOK\ or
<OWY`O
8`_P on the handset to temporarily silence the ringer.The next call will ring normally.
Intercom
The intercom feature allows conversation between one handset to another.
1. Press 4Y_ to display menu while in idle mode.
2. The screen will display INTERCOM TO:
3. Use the dial pad to select the handset you wish to intercom.
4. The screen of the originating handset will display CALLING HANDSET X.
5. The destination handset will ring, and the screen will display HANDSET X IS CALLING.
6. To answer the intercom call on the handset,press <OMKVV ,
=ZOKUO\
, 4Y_ or any dialling keys (0-9,#,*) on the handset.
7. To end an intercom call, press 4Y_ , -VOK\ , or place the handset back in the telephone base or charger.
Conference call
You can conference up to two registered handsets on an external line.If one handset is on the line,press <OMKVV or
=ZOKUO\
on another handset to join the call.
Transfer an external call
This telephone allows you to transfer an external call from one handset to any other handset.
1. During a call, press 4Y_ to put the call on hold at the originating handset.The screen will display TRANSFER TO:
2. Use the keypad to select the number of the destination handset,and the screen will display CALLING HANDSET X (the handset number is displayed on the
handset when in standby mode).
3. The destination handset will ring and the screen displays HANDSET X IS CALLING.
4. To answer the call at the destination handset,press <OMKVV or
=ZOKUO\
, 4Y_ or any keys (0-9, #, *) on the destination handset.
5. Now the party at the originating handset can have a conversation with the party at the destination handset,and the screen displays INTERCOM.
6. Press -VOK\ on the originating handset to transfer the call.