Telstra 5400 User manual

www.telstra.com
If you have any
problems with your
phone, refer to the Help
section of this User
Guide or call TecHelp on
1300 369 193.
Telstra 5400/5400a
Digital DECT Cordless Telephone
Digital DECT Cordless Telephone & Digital Answering Machine
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Introduction
to your Telstra 5400/5400a Digital DECT
Cordless Telephone
•Large backlit display
•100 name and number Phonebook
•Use Calling Number Display* to see the number of the person calling and keep track of
unanswered calls
•Send and receive text messages^
•Use up to five handsets with the base without the need for additional wiring
● Digital answering machine with 15 minutes recording time (Telstra 5400a only)
* Monthly charges apply.Service available in most areas. Not available for blocked calls.
^For most Telstra and Telstra reseller customers for messages between compatible services. Charges apply.
As a Digitally Enhanced Cordless Telecommunications (DECT) product, your Telstra 5400/5400a
provides: -
• Digital clarity
• Digital range
• Digital security
2
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IMPORTANT
This equipment is not designed for making
emergency telephone calls when the power
fails.Alternative arrangements should be
made for access to emergency services.
This User Guide provides you with all the
information you need to get the most from
your phone.
Before you make your first call you will needs
to set up your phone.Follow the simple
instructions in “Getting Started”, on the next
few pages.
Need help?
If you have any problems setting up or using
your Telstra 5400/5400a please contact
TecHelp on 1300 369 193.
Alternatively,you may find the answer in
‘Help’at the back of this guide.
3
Got everything?
•Telstra 5400/5400a handset
•Telstra 5400/5400a base unit
•2 x AAA NiMH rechargeable
batteries
•AC power adaptor
•Telephone line cord
•Telephone adaptor plug
If you have purchased a
Telstra 5400/5400a with
multiple handsets you will
have received additional
components which are
shown in the extension user
guide.
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4In this guide
Getting started 6
Location 6
Setting up 6
Getting to know your phone 9
Handset buttons 9
Base buttons & LEDs 10
Handset display icons 12
Navigating the menu 13
Menu map 14
Character map 15
Using the phone 16
Switch handset on/off 16
Make a call 16
Preparatory dialling 16
Call timer 16
End a call 16
Receiving calls 16
Handsfree 16
Earpiece/handsfree volume 17
Redial 17
Secrecy (Mute) 17
Paging 18
Keypad lock 18
Internal calls 18
Call another handset 18
3-Way call 18
Transfer a call 19
Caller on hold 19
Phonebook 20
Add entry 20
Dial 20
Edit name and number 20
View details 21
Delete an entry 21
Text messaging (SMS) 22
To register for Telstra’s text messaging service 22
Calling Line Identifications and text messaging 22
Using text messaging 22
Writing tips 23
Character map 23
Using options 24
To write and send a text message 24
Outbox 25
To send a message from the Outbox 25
Receiving and reading text messages 26
Delivery of text messages 26
Open Inbox 26
Deleting 27
SMS settings 27
SMS Service Centre numbers 27
To change the SMS Service Centre phone
numbers 28
Set SMS text alert 28
Sub-addressing for multiple users 29
Receiving sub-addressed text messages 29
Setting up sub-addresses for multiple users 30
Reading sub-addressed text messages 30
Sending sub-addressed text messages 30
Sending text messages from a sub-addressed
user 31
Delete sub-addressed user 31
Default settings for text messaging (SMS) 31
Telstra Network Features 32
Calling Number Display 32
Calls lists 32
View and dial from the Calls list 32
Copy a Calls list number to the Phonebook 33
Delete a number from the Calls list 33
Delete all numbers from the Calls list 33
Redial 34
Flashing Message Indicator 34
Telstra Homeline Features 34
MessageBank® and
Telstra Home Messages 101® 34
Call Waiting 35
57
For your records
Date of purchase:
........................................................................
Place of purchase:
........................................................................
Serial number:
........................................................................
For guarantee purposes proof of purchase is
required so please keep your receipt.
IMPORTANT
Please retain this booklet with your sales
receipt as proof of the date of purchase
Customer Service
If you require assistance in operating this product
please call the TecHelp Information Line – 1300 369
193 – or contact us by e-mail at:
[e-mail]
If you are trying to access a Telstra Network Service
and require assistance specifically related to the
network service or would like to subscribe to the
service,contact Telstra on 132200 for residential or
132000 for business.
Product Warranty
Subject to the conditions below, Telstra guarantees
this product against any defect in materials or
workmanship under conditions of normal use for 13
months from date of purchase.
The benefits conferred by this warranty are in
addition to other warranties and remedies that are
implied under the Trade Practices Act and similar
State and Territory laws (Statutory Rights).
Subject to your Statutory Rights, the goods will not
be eligible for service under this warranty if:
A. Proof of purchase cannot be provided;
B. The defect was caused by an accident,misuse,
abuse, improper installation or operation,vermin
infestation,lack of reasonable care, unauthorised
modification,loss of parts, tampering or attempted
repair by a person not authorised by Telstra; or
C. The product has been damaged by lightning or a
mains power surge.
To obtain service during the terms of this warranty
call the TecHelp Information Line on – 1300 369 193
– or contact us by e-mail at:
[e-mail]
If it is necessary to have the product serviced, the
Customer Service Representative will inform you of
the product return process.
Please ensure that:
A. You provide proof of purchase;
B. Your product is suitably packaged;and
C. You have included all components from the
original purchase.
Subject to your Statutory Rights:
A. Any claim under this warranty is limited to the
cost
of repair or replacement of the product; and
B. If the goods are found to be in sound working
order by the authorised service centre,you may be
charged a fee for service and for any other direct
costs associated with having the product delivered
for service.
© COPYRIGHT 2005 Telstra Corporation Limited
This work is copyright.All rights reserved.Other than for
purposes and subject to conditions prescribed under the
Copyright
Act, no part of it may in any form or by any means
(electronic, mechanical, photo copying, microcopying,
scanning,recording or otherwise) be reproduced,stored in
a retrieval system or transmitted without prior permission
from Telstra Corporation
Limited ABN 33 051 775 556.
™ Trade Mark of Telstra Corporation Limited
® Registered Trade Mark of Telstra Corporation Limited
Product warranty & Customer service
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56
We recommend that you unplug the power
and telephone line cord from the base for the
duration of the storm.
Technical information
How many telephones can you have?
All items of telephone equipment have a
Ringer Equivalence Number (REN),which is
used to calculate the number of items which
may be connected to any other telephone
line.
Your Telstra 5400/5400a has a REN of 0.1. A
total REN of 3 is allowed.If the total REN of 3 is
exceeded,the telephone may not ring.
With different telephone types there is no
guarantee of ringing, even when the REN is
less than 3.
Only use the approved power adaptor and
charger.
Only use approved AAA NiMH rechargeable
batteries.
Connecting to a switchboard
This product is intended for use within
Australia for connection to public telephone
network and compatible PABX’s,which
support tone dialling and timed break recall.If
in doubt please consult your service provider.
Access code and entering a pause
If you are connecting your Telstra 5400/5400a
to a PABX you may need to prefix stored
numbers with an access code (e.g.9) in order
to get an outside line.So that the switchboard
has time to pick up an outside line,you may
also need to add a Pause after the access code.
Entering a pause
A pause is entered when storing a number in
the phonebook on this page or PABX access
code by pressing the
<ONSKV
button and the
display shows P.
Recall
The
3X^<
button is used when connected to
certain PABX’s and with some Telstra network
features,or equivalent services available via
your Network Provider.
Telstra accessories and replacement
items
For a full range of accessories and
replacement items for Telstra products please
call TecHelp on 1300 369 193.
Enter your Telstra 5400/5400a system PIN
here:
........................................................................
General information
5
In this guide
Handset settings 36
Handset ringtone 36
Ringer volume 36
Handset name 36
Language 37
Auto answer 37
Warning tones 38
Handset default settings 38
Base settings 39
Base ringtone 39
Ringer volume 39
System PIN 39
Keep track of your PIN 39
Default base settings 40
Recall mode 40
Setting up your answering machine
(Telstra 5400a only) 41
Message display on the base unit 41
Switching the answering machine on/off 42
Outgoing messages 42
Answer and Record 42
Answer only 42
Select and play outgoing message 42
Record your own outgoing message(s) via
the base 42
Record your own outgoing message(s) via
the handset 43
Delete your own outgoing message(s) via
the base 43
Delete your own outgoing message(s) via
the handset 43
Answer delay 44
Adjust answer delay via the base 44
Adjust answer delay via the handset 44
Audible message alert 45
To set the audible message alert via the base 45
To set the audible message alert via
the handset 45
Listening to your messages 45
Message indicator 45
Play all messages 45
Play new messages only 45
Record a memo 46
Memory full 46
Memory full during a call 47
Call screening - Base 47
Call screening - Handset 47
Power failure 47
Remote access 48
Change the remote access PIN via the
handset 48
Operating your answering machine
from another phone 49
Outgoing message menu 50
Additional handsets and bases 51
Register a new Telstra 5400/5400a handset 51
Select base 52
De-register a handset 52
Help 53
Replacing handset batteries 53
General information 55
Safety 55
Cleaning 55
Environmental 55
Technical information 56
How many telephones can you have ? 56
Connecting to a switchboard 56
Access code and entering pause 56
Recall 56
Accessories and spares 56
For your records 57
Product warranty and Customer service 57
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6Getting started
Location
You need to place your Telstra 5400/5400a within 2 metres of a mains power
and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid
interference.
Your Telstra 5400/5400a works by sending radio signals between the handset
and base. The strength of the signal depends on where you site the base.
Putting it as high as possible ensures the best signal.
Setting up
1. Plug the power adaptor and telephone cable into the back of the base.
2. Plug the power adaptor into the mains wall socket and switch the power
on. When connected correctly,the green Power light on the base comes on.
3. Install the 2 x AAA rechargeable batteries supplied.
Then slide the battery compartment cover into place.
4. Charge the handset for at least 16 hours by placing it on the base.The
red Charging light comes on.The handset is pre-registered to the base as
Handset 1.
The screen will show the standby display and a scrolling battery icon to
show that the handset is charging.
The backlit screen will turn off after approximately 30 sec. Press any key to
turn on the screen again.
WARNING
Do not place your
Telstra 5400/5400a
in the bathroom or
other humid areas.
Handset range
The Telstra
5400/5400a has a
range of up to 300
metres outdoors
when there is a
clear line of sight
between the base
and handset. When
there is no clear line
of sight between the
base and handset,
e.g. base indoors
and handset either
indoors or outdoors,
the range could be
reduced to 50 metres.
Thick stonewalls
severely affect the
range.
Signal strength
The antenna symbol
on your handset
screen indicates
when you are in
range.When you
are out of range,it
flashes.
IMPORTANT
Do not connect the
telephone line until
at least one of the
handsets is fully
charged.
The base must be
plugged into the
mains power at all
times.
55
Important
This equipment is not designed for making
emergency telephone call when the power
fails.Alternative arrangements should be
made for access to emergency services.
This product is intended for connection to
analogue public switched telephone networks
and private PABX’s in Australia.
Safety
General
Only use the power supply included with the
product.Using an unauthorised power supply
will invalidate your guarantee and may
damage the telephone.
Use only the approved rechargeable batteries
supplied. Spare rechargeable batteries are
available your nearest electrical retailer or
from TecHelp 1300 369 193.
Do not open the handset (except to replace
the handset batteries) or the base.This could
expose you to high voltages or other risks.
Contact the TecHelp for all repairs.
Radio signal transmitted between the handset
and base may cause interference to hearing
aids.
It is recommended that advice from a
qualified expert be sought before using this
product in the vicinity of emergency/intensive
care medical equipment.
It is recommended that if you have a
pacemaker fitted you check with a medical
expert before using this product.
Your product may interfere with other
electrical equipment,e.g. TV and radio sets,
clock/alarms and computers if placed too
close.It is recommended that you place
your product at least one metre away from
such appliances to minimise any risk of
interference.
Never dispose of batteries in a fire.There is a
serious risk of explosion and/or the release of
highly toxic chemicals.
Cleaning
Simply clean the handset and base with a
damp (not wet) cloth,or an anti-static wipe.
Never use household polish,as this will
damage the product.Never use a dry cloth as
this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The produce may heat up when the batteries
are being recharged or during prolonged
periods of use. This is normal. However, we
recommend that to avoid damage you do not
place the product on antique/veneered wood.
Do not stand your product on carpets or other
surfaces,which generate fibres,or place it in
locations preventing the free flow of air over
its surface.
Do not submerge any part of your product
in water and do not use it in damp or humid
conditions,such as bathrooms.
Do not expose your product to fire, explosive
or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
General information
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54
Problem
Text messages cannot be sent and screen
displays Unable To Send
Cannot receive text
Answering Machine
Answering machine does not record any messages or
announcements.
Answering machine messages do not have the correct
day and time added.
Possible cause
The base station power supply or telephone line cord might
not be properly connected. Check that the base station
power supply is plugged into the mains socket and switched
on and that the telephone is plugged into the telephone
wall socket.
There might be a fault on the line.
Check your telephone line is working properly.
You might have deleted the server number in error.
Refer to page 28 for instructions on how to enter the
number.
Your SMS memory might be full.
Delete unwanted text messages,see page 27
Check Service Centre number is correct.
The memory may be full. Play and delete old messages, see
page 46.
Set the correct day and time, see page 8.
Help
7
Screen display
5. After 16 hours, plug the telephone line cord into the wall socket and your
Telstra 5400/5400a base.
Setting time on the handset
If you have subscribed to your network’s Calling Number Display service*, the
time (24 hours) and date will be set automatically when you receive your first
call. You can also set the time manually.
1. On the handset, press Menu. Scroll to Handset Settings and press OK.
Scroll to Time Setting and press OK.
2. Enter the time,e.g. 09 30 for 9:30am.Press OK.
The time is saved.
3. Press and hold to return to standby.
Getting started
Which socket?
Power socket
Telephone line
socket
The red Charging
light stays on while
the handset is on the
base, even when the
batteries are fully
charged.
Talk/Standby time
Under ideal
conditions, fully
charged handset
batteries should
give up to 8 hours
talktime or 80 hours
standby on a single
charge.
Battery low
warning
The handset battery
symbol is empty and
flashing and you will
hear a warning beep.
Start recharging
your handset right
away.
When charging the
battery,level bars
are animated.
Replacing batteries
Use only
rechargeable
750mAh or higher
AAA NiMH batteries.
*Excludes blocked
calls. Monthly
charge applies.
Available most areas.
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8
Setting day on the answering machine (Telstra 5400a only)
The message counter on the base unit will flash 0and Cuntil the day is set.
You will need to set the day so that you know when each message was
received.
Once a message has been played back, the machine will announce,for
example, “Tuesday, four fifty, pm.”
From the Handset:
1. Press Menu, scroll to Answer Settings and press OK.
2. Scroll to Day Setting, and press OK.
3. Scroll to the desired day setting, and press OK.
4. Press and hold to return to standby.
Default date and time
The default date and time is Sunday,12.01pm.If the power to the base is lost,
the date and time will revert to this default setting.Your messages will be
unaffected.
To check current date and time setting
The time is shown on the handset idle display. The day is shown on the
handset Answer Settings menu.
Your Telstra 5400/5400a is now ready for use.
Helpline
If you have any difficulties setting up your Telstra 5400/5400a,please call the
TecHelp on 1300 369 193.
Battery
performance
When batteries are
fully charged the
display shows the
battery is full.
To keep your
batteries in the best
conditions,leave the
handset off the base
for a few hours at a
time (after the initial
16 hour charge).
Please note however,
that new NiMH
batteries do not
reach full capacity
until they have
been in normal
use for several
days. Running the
batteries right down
at least once a week
will help them last
as long as possible.
The charge capacity
of rechargeable
batteries will
reduce with time
as they wear out,
so reducing the
talk/standby time of
the handset.
Eventually they will
need to be replaced.
New batteries can
be obtained from
the TecHelp on 1300
369 193 or your local
electrical retailer.
Range indicator
The antenna symbol
on your handset
display indicates
when you are in
range of the base.If
the symbol flashes
and you hear a
warning beep,you
are out of range
and will need to
move closer to the
base. The display
shows Base and the
number of the base
last used.
Getting started
53
Replacing the handset batteries
After a time,you may find that the handset
batteries are running out of charge more
quickly.This is a standard sign of wear and the
batteries will need replacing.
For spare 2 x AAA rechargeable NiMH batteries,
please contact your nearest electrical retailer
or TecHelp on 1300 369 193.
Remove the battery compartment cover and
remove existing batteries. Insert new batteries
and replace the compartment cover.
NOTE: Telstra accepts no responsibility for
damage caused to your Telstra 5400/5400a
handset by using any other type of batteries.
Help
Problems
No display
No dial tone
You cannot link up with the base
No ring on the handset
Buzzing noise on my radio,TV, computer or hearing aid
The charging does not appear to be working
Cannot adjust an option in the base
Possible cause
The batteries may be dead.Recharge or replace the
batteries.Is the handset switched off? To switch the
handset on, see page 16.
Check that the telephone line cord is plugged into the
phone socket.
Check that the base is connected to the mains power and
switched on.
Is the display flashing an antenna icon ? Check that the
base is connected to the mains power and switched on.
Are you are out of range? Move the handset closer to the
base.
Are the batteries low or flat? If so,charge the batteries or
replace them if necessary.
If using more than one base,check that you are connected
to the correct base, see page 52.
Check that the ringer volume is switched on,see page 36.
Check that the base is plugged into the phone socket and
that it is also connected to the mains power and switched
on.
Sometimes, your Telstra 5400/5400a and other DECT
compatible handsets can interfere with other electrical
equipment if placed too close. Try moving it at least one
metre away from such appliances
Check that the base is plugged into the mains socket and
switched on.
Check that you are using the correct power adaptor plug.
Check that the handset has slotted correctly into the base.
Check that the handset batteries have been correctly fitted.
Someone else might be making changes using another
handset. Try again when the other handset user has
finished
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52
Select base
If you handset is registered to more than one base, you can select which base
to use.If you select AUTO your handset will automatically select the base
with the best reception.
1. Scroll to Registration and press OK.
2. Press to Select Base then press OK.
3. Scroll or to select the base (1-4 or Auto) and press OK.
4. Press and hold to return to standby.
De-register a handset
Use one handset to de-register another handset from the same base.
1. Scroll to Registration and press OK.
2. Scroll to De register Handset and press OK.
3. Enter the system PIN (original setting 0000) then press OK.
4. Select a handset (1-5) using the keypad then select OK.Once de-registered
the display will show Handset Not Registered.
All the bases that
a handset can
be linked to are
indicated by an *
Additional handsets and bases
9
Handset buttons
On-screen options
Open the menu and select
the option shown on the
screen above.
Talk/Handsfree
Press to make calls,page
15. Dial numbers and
hold conversation via
the handset loudspeaker,
page 16.
Menu/Volume/Up and
Down
Press to access and
scroll through the menu
options, page 13.Adjust
handset volume,page 17.
1
Press and hold to dial
MessageBank® or Telstra
Home Messages 101®,
page 34.
Int/Recall
Lets you make calls
between handsets
registered to the base,
page 18.
For use with a
switchboard, page 56
and Telstra Calling
Features, page 56.
Getting to know your phone
End/Cancel
Press to end a call,page
16. Press then to
switch keylock on.
Exit the menu,page 13.
2
Press and hold to answer
Call Waiting, page 35.
Redial/Pause/On/Off
Use to redial numbers
dialled, page 17.
Press to enter a pause in a
number, page 56
Press and hold to switch
handset on or off,page 16.
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F5400 UG art.indd, Spread 9 of 30 - Pages (52, 9) 21/9/05 3:28 PM

10
Base buttons and LEDs
Telstra 5400 base unit
Getting to know your phone
Page button
Press to page handset(s),
page 18.
Also used when registering
handsets, page 51.
Power/In use indicator
On = Power on
Flashes (slowly) =During a
call
When the phone rings
When registering handsets
Flashes intermittently, once
every 4 seconds.=When a
message has been left on
MessageBank® or Telstra
Home Messages 101® page
34.
Charging indicator
On = Handset charging
51
Up to five handsets can be registered and operated from the Telstra
5400/5400a. You can make internal calls between two handsets while third is
making an external call.
Each handset can be registered on up to four bases.
If you buy new handsets to use with your Telstra 5400/5400a they will have
to be registered to the base before you can use them.
Register a new Telstra 5400/5400a handset
At the base:
1. Press and hold until you hear the base beep.
On the handset:
2. Scroll to Registration and press OK.
3. Scroll to Register Base and Press OK.
4. If you have more than one base, scroll or to select the base (1-4)
then press OK.
5. When prompted enter the base’s SYSTEM PIN (original setting 0000).
Press OK.
The handset reverts to standby and is given the first available handset
number. You can now use the handset.
You can create
Phonebook entries
and adjust some
handset settings
such as ringer
melody and volume
on an unregistered
handset or out of
range handset.
IMPORTANT
Before registration,
make sure the
handset batteries
are fully charged
and that you are
close to the base.
Additional handsets and bases
F5400 UG art.indd, Spread 10 of 30 - Pages (10, 51) 21/9/05 3:28 PM

50
Outgoing message menu
You can record an outgoing message (OGM) and set the message type from
another telephone.
1. During message playback,press . The machine announces “Outgoing
message menu:” which is:
To play OGM.
To record Answer and Record OGM.
To record Answer Only OGM.
To select Answer and Record OGM.
To select Answer Only OGM.
To hear OGM menu again.
To hear main menu again.
2. When you have selected the option you want,follow the simple voice
prompts.
Setting up your answering machine
11
Telstra 5400a base unit
Getting to know your phone
Page button
Press to page
handset(s), page 18.
Also used when
registering handsets,
page 51.
Vol + &
Vol – buttons
To increase or
decrease the speaker
volume.
OGM button
To record your out
going message.
Answer On/off
button
To turn your
answering machine
on or off.
Delete button
To delete messages
received, page 43.
Power/In use
indicator
On = Power on
Flashes (slowly) =
During a call
When the phone
rings
When registering
handsets
Flashes
intermittently, once
every 4 seconds.=
When a message
has been left on
MessageBank®, page
34.
Play/Pause button
To playback or pause
messages.
Charging indicator
On = Handset
charging
Skip < & Skip >
buttons
To skip forward or
back when listening
to your messages.
Stop button
To cancel a deletion,
if you require to save
a message.
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12
Handset display icons
Battery status
Current time, page 7.
Handset identity
The number of the
handset is displayed while
in standby mode.You can
change the name on the
handsets, e.g. Michael,
Kitchen, Office etc., page
51.
Calls List.
You have xx calls in the
calls list,page 32.
Phone icon flashing = new
calls in the list.
Phone icon steady = only
old calls in the list.
Phone icon absent = calls
list empty.
FMI indicator
Alternates with SMS.
New message
Your have a new message
in your Telstra Home
Message 101® or
MessageBank® service,
page 34.
Answering Machine ON
Handsfree indicator
Range indicator
Flashes when out of
range.
Handset ringer off,
page 36.
Keypad lock, page 18.
Secrecy (Mute)
Name option
Press the button below
to open the Phonebook,
page 20.
SMS indicator
Alternates with FMI.
You have new (unread)
text message entries in
the SMS menu,page 17.
Answering Machine
message status
indicator(s):
Blank=no msgs.
Flashing=new msgs
Steady=only old msgs
Getting to know your phone
*),*-8
 *\X
8IG

*),*-8
 *\X

49
Operating your answering machine from another phone
1. Dial your number. When you hear the outgoing message,press
2. The machine announces, “Please enter your security code”, use the phone’s
keypad to enter your 3-digit PIN.The machine announces “You have‘n’new
messages” and they are played.
3. Using the phone’s keypad you can replay, pause,skip or delete messages
and adjust settings.
To hear the menu of options.
To play/pause your messages.
To play new messages only.
Once to repeat the current message;
Twice to skip back to previous messages.
To delete the current message.
To delete all messages,press when prompted at the end of
playback.
.Twice to skip to the message after.
To switch the answering machine off.
To play the outgoing message menu,see ‘Outgoing message
menu’ below.
To set a new security PIN. Follow the voice prompts.
4. Hang up the phone to end remote access.
Setting up your answering machine
F5400 UG art.indd, Spread 12 of 30 - Pages (12, 49) 21/9/05 3:28 PM

48
Remote access
You can operate your answering machine from most tone-dialling phones by
calling your Telstra 5400a and entering a 3-digit security PIN.
Using a PIN code prevents other people from accessing your machine without
permission.
Change the remote access PIN via the handset
Your 3-digit PIN lets you access your answering machine from another phone.
It should be changed from the original setting of 000.
1. Scroll to Answer Settings and press v.
2. Scroll to Security Code and press OK.
Display shows current PIN code (Default 000) and you hear “Please enter
new security code”.
3. Enter a 3 digit PIN code and press Ok.
You PIN code is announced.
4. Press and hold to return to standby.
IMPORTANT
You should change
the security PIN from
the original setting
of 000.
See ‘Change the
security PIN’, on this
page.
If you make a
mistake when
entering your
PIN you will hear
“Incorrect security
code,please enter
your security code.”
and enter the correct
PIN.
If you make a
mistake again,you
will hear “Thank you
for calling.” and the
machine will hang
up.
If you leave the
machine on pause
for over I minute
it will announce
“Thank you for
calling.”and hang
up.
Setting up your answering machine
13
Navigating the menu
Your Telstra 5400/5400a has a menu system, which is easy
to use.Each menu leads to a list of options.The menu map is
shown on the following page.
When the handset is switched on and in standby, press to
view the menu options. Pressing or will scroll through
the menu options.
The two buttons located below the display allow you to select
options within each menu.
Exit or go back one level in the menu
To go back to the previous level in the menu,press Hang Up
To cancel and return to standby at any time, press and hold
Hang Up
Display power save
If no button is pressed for 30 seconds,
the handset returns to standby
automatically.
Getting to know your phone
F5400 UG art.indd, Spread 13 of 30 - Pages (48, 13) 21/9/05 3:28 PM

14 Getting to know your phone
Menu map
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       -97798,9B=?,+..</==
       ?=/<,9B/=:+<+7/>/<
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   2+8.=/><381/<7/69.C /B>/<8+67/69.C  
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47
When the answering
machine memory is
full the ’F’ symbol
appears in the
message display.
Loudspeaker
volume
Use the and
buttons.
Memory full during a call
When there is approximately 30 seconds of recording memory left, the caller
will hear “Please complete your call within 30 seconds.”
If the memory runs out or the maximum message length of 3 minutes is
reached while a caller is leaving a message,they will hear “Thank you for
calling” before the call is ended.
Call screening - Base
When the answering machine is switched on, you can use the loudspeaker to
listen to callers leaving their messages.
1. Press to interrupt and speak to the caller.
Any message they have already recorded will be kept
Call Screening - Handset
1. Press Screen on the handset to listen to callers leaving messages.
2. Press Talk to stop the answering machine,and speak to the caller from the
handset.
Power failure
If the mains power is lost,your answering machine will keep the following
personalised settings when it is switched on.
After a power failure the following settings will revert to that shown
below.
Outgoing message As last set by you
Answer Delay As last set by you
On/Off As last set by you
Message Indicator On,if any messages have been recorded
Messages Saved
Volume Level 5
PIN As last set by you
Day/time 12:01 PM Saturday
Setting up your answering machine
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46
During playback:
Pause/resume playback.
Once repeats the current message,twice plays the
previous message.
Once plays the next message,twice plays the message after that.
Deletes the current message and you hear“Message deleted”.
Stops playback, machine goes back to Answer On.
At the end of playback:
The machine announces “End of messages.To delete all messages,press delete”.
The machine gives you 8 seconds during which you can press:
to delete all messages;
Or
to cancel message deletion.This will also restore any messages you have
selected individually for deleting.Any messages not deleted are saved.
Record a memo
You can record a message at the handset,which can be listened to and
deleted just like any received message.
1. Pick up the handset and scroll to Record Memo and press OK.
2. You will hear “Please speak after the tone.To end recording press square”.
3. After the beep,speak your memo. While recording,the display will show
To End Recording Press #.
4. Press to end recording.
Memory full
When the recording memory has been used up no more messages can be
taken.The machine will switch to Answer Only mode and play the message
“Hello your call cannot be taken at the moment and you cannot leave a message,
so please call later.”
You must delete existing messages before new ones can be taken.
Cancel operation
Press to end
any operation at
any time.
Loudspeaker
volume
You can adjust the
base loudspeaker
volume at any time.
In standby,you hear
a beep,which gets
louder or softer.
Use the Vol + and
Vol - buttons.
Setting up your answering machine
15
Character map
The following table shows you where each letter and punctuation character can be found. This
will be helpful when storing a name in the directory.
Getting to know your phone
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16
* Monthly charges
apply. Service
available in most
areas. Excludes
blocked calls.
Switch handset on/off
1. Press and hold
<ONSKV
to switch the handset off.
2. Press again or place it in the base to switch the handset back on.
Make a call
1. Press then dial the number you want.
Preparatory dialling
1. Enter the number first. If you make a mistake,press to delete.
Press to dial.
Call timer
1. The display shows the duration of all external calls.
After you hang up, the total call time is shown briefly.
End a call
1. Press or place the handset back on the base.
Receiving calls
Providing you have subscribed to Telstra’s Calling Number Display service*,
the caller’s number (or name if stored in the Phonebook) is displayed.
1. Press or if the handset is on the base, simply lift it up and speak.
Handsfree
Handsfree lets you talk to your caller without holding the handset.It also
enables other people in the room listen to both sides of your conversation.
Using the phone
45
Setting up your answering machine
Audible message alert
When you have new messages,with audible message alert switched on,you
will hear a beep every 10 seconds.The default setting is OFF.
To set audible message alert via the base
Press and hold to change the setting.The prompt will announce the
current setting.
To set audible message alert via the handset
1. Press to Answer Settings and press OK.
2. Press to Message Alert and press OK.
3. Current setting is highlighted. Press ON or OFF to activate.
4. Press and hold to return to standby.
Listening to your messages
Message indicator
When a new message(s) has been received,the display on the base unit will
show numbers 1 to 9,which represents the number of new messages. If 9 is
flashing, this means there are 10 or more messages (up to 59 messages)
Play all messages
Press . The number of messages is announced with the oldest message is
played first.
Play new messages only
Press and hold until you hear “You have‘n’ new messages.”Your new
messages will be played.
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44
Answer delay
Answer delay is the number of times your Telstra 5400a rings before the
answering machine picks up the call and starts playing the outgoing
message.
You can choose between 2–9 rings,or Time Saver.
The default setting is answer after 6 rings.
Adjust answer delay via the base
1. Press .The machine announces, “Calls will be answered after (no.of
rings)” or “Answer Delay,Time Saver.”
2. Press and hold .The machine announces the settings in turn.Release
the button when you hear the answer delay you want.The new setting is
announced.
Adjust answer delay via the handset
1. Press until display shows Answer Settings and press OK.
2. Press until display shows Answer Delay and press OK.
Current setting is shown is the display.
3. Press or to highlight required setting between 2and 9or TS and
press OK.
What is Time Saver?
Time Saver can
save you the cost
of call when you
want to ring in to
find out if you have
new messages.(See
‘Remote access’,
page 48).
If you have new
messages, your
answering machine
answers after 2 rings.
If you do not have
new messages,it
answers after 6 rings.
This gives you a
chance to hang up
before the line is
connected.
Setting up your answering machine
17
Using the phone
Make a handsfree call
1. Dial the number then press twice.Your call can be heard over the
handset’s loudspeaker.
2. To switch back to the handset at any time, press again.
3. Press to end the call.
Adjust earpiece/handsfree volume
1. During a handsfree call, press or to select volume 1-5.
Answer a call in handsfree
When the phone rings:
1. Press twice.The call comes through the handset loudspeaker.
If you want to switch the call to the earpiece,press .
Redial
You can redial up to 20 of the last numbers called.
If you have stored a name in the Phonebook to go with the number, the name
will be displayed instead,see Phonebook,page 20.
Redial a number from the list
1. Press
<ONSKV
to enter the redial list. Scroll or until the number you
want is displayed.
2. Press to dial the number.
Secrecy (Mute)
During a call, you can talk to someone nearby without your caller hearing
you.
1. During the call,press SEC. Display shows Secrecy On. Your caller cannot hear
you.
2. Press Off to return to your caller.
You can switch to
handsfree at any
time during a call.
Just press
.
When in ‘handsfree’,
the display shows
the SPEAKER icon.
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18
Paging
You can use the button on the base to alert handset users that they are
wanted or locate a missing handset.
1. Press on the base. The handset(s) ring.Display shows Paging.
2. Press to stop the handsets ringing or press any button on the
handset.
Keypad lock
You can lock the keypad to prevent accidental dialling while carrying the
handset around.
1. Press then press and hold until the screen shows Unlock .
2. Press Unlock then to use the keypad again.
Internal calls
If you have two or more handsets registered to your base,you can make
internal calls.Two handsets can be holding an internal call while a third is
making an external call.
Call another handset
1. Press then the handset number you want (1-5).Press OK to confirm.
2. To end the call press or replace the handset back on the base.
3-Way call
You can put an external caller on hold,talk to another handset user, then
hold a call between all three.
1. During an external call, press and hold
3X^<
your caller is put on hold.Enter
the handset number you want (1-5).Press OK to confirm.
2. When the other handset answers,press Con and conference appears on the
display.
If the other handset does not answer, press and hold
3X^<
again to speak to
your external caller.
3. To end the call press or replace the handset on the base.
Paging calls cannot
be answered by a
handset.
You cannot make
any calls,including
000 calls while the
keypad is locked.
Answer incoming
calls by pressing
as normal.
The (Unlock) icon is
displayed while the
keypad is locked.
Using the phone
43
Record your own outgoing message(s) via the handset
1. Lift the handset and scroll to Answer Settings and press OK.
2. Press to Outgoing Message and press OK. Scroll to Answer and
Record OGM, or Answer Only OGM. Press OK.
3. Press the NEW option button.You will hear,“Please speak after the tone.To
end recording press square”.
4. After the tone,speak your message. Press to end recording. The
message will be played back to you.
Delete your outgoing message(s) via the base
1. Press and hold .You will hear “Please select outgoing message.”
2. Press to select Answer and Record or press for Answer Only.The
selected message is played.
3. Press .The machine will revert to and play the pre-recorded version of
the outgoing message you deleted
Delete your outgoing message(s) via the handset
1. Lift the handset and scroll to Answer Settings and press OK.
2. Scroll to Outgoing Message and press OK.
3. Use to select either Answer and Record or Answer Only and press OK.
Press to play the message.
4. Press to delete your own outgoing message.You will hear ‘You outgoing
message is....’ followed by the original pre-recorded message.
Setting up your answering machine
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42
Switching the answering machine on/off
1. Press .The machine announces, “Answer on” or “Answer off”. When ON,
the message display shows 0-9.When OFF, the message display shows 0-9
alternating with ‘-‘.
Outgoing messages
The outgoing message (OGM) is the greeting a caller hears when the
answering machine picks up their call.
Your Telstra 5400a gives you a choice of two pre-recorded outgoing messages,
one for Answer and Record and one for Answer Only.
Answer and Record
Callers hear the announcement and are able to leave a message for you.
The pre-recorded message is “Hello,your call cannot be taken at the moment,so
please leave your message after the tone.”
Answer only
Callers hear an announcement but cannot leave a message.The pre-recorded
message is “Hello,your call cannot be taken at the moment, and you cannot
leave a message,so please call later.”
Select and play outgoing message
1. Press and hold .You will hear “Please select outgoing message.”
2. For Answer and Record, press or for Answer Only press .The selected
message is played.
Record your own outgoing message(s) via the base
1. Select the to be recorded by pressing and holding , see above.
2. Press and keep holding until you hear “please speak after the tone,to end
recording release the button”.
3. After the tone,speak your message and then release the button when
you have finished.
Your message will then be played back to you.
Personalise your
OGM
To record your own
outgoing message,
see‘Record your own
outgoing message’,
on this page.
The answering
machine is pre-set to
Answer and Record
mode.
Your own outgoing
message can be up
to 3 minutes long.
You can only delete
your own-recorded
outgoing message.
Setting up your answering machine
19
Transfer a call
You can transfer an external call to another handset.
During the call:
1. Press and hold
3X^<
. Your caller is put on hold.Enter the handset number
you want (1-5).Then press OK.
2. When the other handset answers you can tell them they have a call, then
press .The external caller is transferred.
If the other handset does not answer or you decide not to transfer the call,
press and hold
3X^<
to talk to your caller again.
Caller on hold
You can put an external caller on hold,talk to another handset user, then
resume your external call.
1. During a call,press and hold
3X^<
your caller is put on hold.Enter the
handset number you want.Press OK to confirm.
2. Press and hold
3X^<
to end the internal call and return to your external
caller. The other handset presses Hang Up to end the call.
Using the phone
F5400 UG art.indd, Spread 19 of 30 - Pages (42, 19) 21/9/05 3:28 PM

20 Phonebook
Your Telstra 5400/5400a handset can store up to 100 names and numbers.
Names can be up to 16 characters long and numbers up to 20 digits
If you subscribe to Telstra Calling Number Display service* and want the
names in your Phonebook displayed instead of the phone numbers,you must
store the full telephone number including the area code.
Add entry
1. Press then press New.
2. Enter the name using the keypad and press OK
3. Enter the telephone number. (Enter the full telephone number including
the area code) and press OK.
4. Select ringer melody using the or keys and then press SAVE.
Dial
1. Press .
2. Scroll or the name you want or use the keypad to enter the first
letter of the name,e.g. press four times for names beginning with S.
3. Press to dial.
Edit name and number
1. Press then scroll or to the name you want,then press edit.
2. Edit Name screen is displayed.Press to delete any incorrect characters
then press OK.
3. Edit the number and press OK.Select a ringer melody, and press SAVE.
Display returns to the list of names.
4. Press and hold to return to standby.
Writing tips
Entering names
Use the keypad
letters to enter
names, e.g. to store
TOM:
1. Press once
to enter T.
2. Press three
times to enter O.
3. Press once
to enter M.
If you make a
mistake, press
to delete the last
character or digit.
Press A-a to switch
between upper and
lower case letters.
* Monthly charge
applies. Excludes
blocked calls.
Available most areas.
41
Your Telstra 5400a can digitally record up to 15 minutes of messages,
with each message lasting a maximum of 3 minutes.As well as recording
incomings messages,you can record memos for other users. The 5400a uses
voice prompts to guide you simply through its operation. You can operate
your answering machine from the base unit or remotely,from most tone
dialling telephones,see page 48.
Your 5400a answering machine comes with two pre-recorded outgoing
messages. Answer and Record or Answer Only, but if you wish you can record
your own.
You will need to set the day and time (if you have not already done so) so
that you will know when each message was received, see page 8.
Message display on the base unit
The table below provides an explanation of what is shown on the base unit
display.
Your answering
machine is designed
to answer calls after
13 rings when it is
switched off.This
is to enable you to
operate the remote
access functions
of your answering
machine in the event
your answering
machine is switched
off.
Ready to record
The answering
machine is pre-set to
ON, so it’s ready to
record messages as
soon as the base is
plugged in.
(Remember to
charge the handset
for at least 16 hours
first).
Setting up your answering machine (Telstra 5400a only)
Display
(Blank)
C-0 (flashing)
0-9
9 (flashing)
- Alternating with 0-9
A (flashing)
E (flashing)
F (flashing)
P (flashing)
P-1: Alternating between P & 1
P-2: Alternating between P & 2
R (flashing)
t or 2 to 9
8-0
Definition
Power off.
Day/Time needs to be set.
Answer-on mode,0-9 messages.
10-59 messages.Indicating more than 9
messages.
Power on, but set to answer off mode
Remote access in progress.
Error.
Memory full.
Message paused.
When selecting or playing Answer & Record
outgoing message.
When selecting or playing Answer Only
outgoing message.
Message recording (memo, outgoing message
or incoming message).
Setting or reading answer delay
Counting down
F5400 UG art.indd, Spread 20 of 30 - Pages (20, 41) 21/9/05 3:28 PM