Teltonika Voice Fax Gateway User manual

Voice Fax
Gateway
History
Company was established on 15th of April
1998. Main residence is based in Vilnius.
company started with production of
telecommunication devices.
n 2001 company expanded its fields of
activity by starting design and manufacturing
of electronic systems for wireless data transfer.
n 2002 contract of partnership and
collaboration was signed with company Pro-
Sign GmbH (Germany), considering design
and representation of graphic programming
interface iCon-L in Eastern Europe.
n 2003 Teltonika and NOK A became
partners and started integration of NOK A
M2M technology using NOK A N12 module.
t was the beginning of wireless technology
development process.
n 2004, NOK A invited Teltonika to join
presentation of M2M technology innovations
in CeB T 2004. t was very high evaluation of
a small Lithuanian company and its
possibilities, which helped to feel peculiarities
of international business.
n 2004 Teltonika produced more than 10 new
products and solutions using EDGE
technology. t was a condition that made
Teltonika a leader of M2M integration
solutions using EDGE not only in Lithuania,
but also in Europe.
2005 was the year of two successful
international exhibitions: CEB T 2005 and
HANNOVER MESSE 2005. These
shows opened new possibilities for offering
our products and solutions for all world.
n the year 2005 Teltonika became an
international company. We became
Lithuanian - Finnish Company. A few
employees from NOK A joined Teltonika’s
staff. Presently they successfully develop
activity of new companies: Teltonika
nternational GmbH (Düsseldorf) and
Teltonika nternational Oy (Helsinki).
Our vision
Our vision is to provide added value for
people and companies by
creating electronic devices and solutions,
which are based on the latest
achievements of science and technology.
We aim to help people to integrate the
latest technologies in real life, what
would bring more cosiness, comfort,
freedom of mobility and security to their
everyday life.
We seek to make all our solutions an
inconceivable part of people lives.

Voice Fax User Manual
Copyright © 2010 UAB “Teltonika“.
All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in
this document in any form without the prior written permission of UAB “Teltonika“is prohibited.
Other products and company name mentioned herein may be trademarks or trade names of their
respective owners...
Version 1.0
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Voice Fax User Manual
Table of Contents
1ATTENT ON.........................................................................................................................................................4
2GENERAL SAFETY REQU REMENTS.............................................................................................................5
3ABOUT THE DOCUMENT..................................................................................................................................7
4 NTRODUCT ON..................................................................................................................................................7
5PACKAGE CONTENTS.......................................................................................................................................7
6TECHN CAL CHARACTER STCS.....................................................................................................................7
6.1Data Transfer...................................................................................................................................................7
6.2Mechanical characteristics..............................................................................................................................8
6.3Operating characteristics.................................................................................................................................8
6.4 ndication........................................................................................................................................................8
7VO CE FAX PREPARAT ON TO WORK...........................................................................................................9
7.1Connecting antenna and inserting S M card ..................................................................................................9
7.2Devices connection to Voice Fax..................................................................................................................10
7.2.1Connecting phone or fax to Voice Fax..................................................................................................11
7.2.2Call examples........................................................................................................................................11
7.2.2.1Phone call from phone to a mobile phone......................................................................................11
7.2.2.2Phone call from mobile phone to phone.........................................................................................12
7.2.2.3Sending Fax call from Voice Fax to a Voice Fax or PSTN Fax....................................................12
7.2.2.4Receiving Fax call from PSTN or Voice Fax to Voice Fax...........................................................13
7.3Connection of the power supply...................................................................................................................15
7.4 THE START................................................................................................................................................16
7.5 Entering the P N code..................................................................................................................................16
7.5.1Manual P N code entering.....................................................................................................................16
7.5.2Automatic P N code entering................................................................................................................16
8Voice Fax Service menu.......................................................................................................................................17
8.1Volume control.............................................................................................................................................18
8.2 nterval Between Dial And Connection........................................................................................................18
8.3 Prefix............................................................................................................................................................18
8.4 Voice Fax prefix...........................................................................................................................................19
8.5 Caller D Display ........................................................................................................................................19
8.6 Calling line identification restriction...........................................................................................................19
8.7 Call Duration ndicating Signal...................................................................................................................20
8.8Separating or duplicating phone and fax lines..............................................................................................20
8.9Baby Call function........................................................................................................................................21
8.10Changing Service menu password..............................................................................................................21
8.11 P N Code Entering Control........................................................................................................................22
8.12 Prefix Blocking..........................................................................................................................................22
8.12.1 Entry Supplement...............................................................................................................................23
8.12.2Delete Entry.........................................................................................................................................23
8.13 Number Blocking.......................................................................................................................................23
8.13.1Entry Supplement................................................................................................................................23
8.13.2Delete Entry.........................................................................................................................................24
8.14 Set Number of Rings..................................................................................................................................24
8.15 Set number of tries.....................................................................................................................................24
8.16 Set delay between retries............................................................................................................................25
8.17 Turning on/off always answer as fax.........................................................................................................25
8.18 Turning on/off delete facsimile from memory after retries.......................................................................25
8.19 Show incoming number of pages...............................................................................................................26
8.20 Restore Default Settings.............................................................................................................................26
9 Manufacturer parameters.....................................................................................................................................27
10Table of Parameters...........................................................................................................................................28
11ACRONYMS.....................................................................................................................................................29
12TECHN CAL SUPPORT...................................................................................................................................29
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Voice Fax User Manual
1 ATTENTION
Do not rip the device. Do not touch the device if the device
block is broken or its connecting wires are without isolation.
All wireless devices for data transferring may be susceptible to
interference, which could affect performance.
Only qualified personnel may install or repair this product.
The device is not water-resistant. Keep it dry.
The device must be steadily fastened on the mounting place.
The device requires high 230V voltage.
MPORTANT NOTES MUST BE READ BEFORE START NG THE WORK W TH THE
DEV CE!
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Voice Fax User Manual
2 GENERA SAFETY REQUIREMENTS
You will avoid dangerous situations and harming of yourself if you will follow to these
recommendations. You have to be familiar with the safety requirements before starting using the
device!
To avoid burning and voltage caused traumas, of the personnel working with device, please
follow these safety requirements.
nstallation and technical support of the Voice Fax device can
be performed only by a qualified personnel or a person who has
enough knowledge about this device and safety requirements.
Voice Fax device requires 12V 1 A constant power supply
source that satisfies all safety requirements listed in LST EN
60950-1 standard.
The phone or fax connected to the device must satisfy all safety
requirements listed in LST EN 60950-1 standard.
Do not mount or serve device during the thunderbolt.
To avoid mechanical damages of the device it is recommended to transport the Voice Fax
device packed in damage-proof pack. While using the device, it should be placed so, that its indication
LEDs would be visible as they inform in which working mode the device is and if it has any working
problems.
For Voice Fax device‘s network capacity working environment has big influence. f the
device starts working insufficiently only qualified personnel may repair this product. We recommend
to forward it to repair center or to manufacturers. No exchangeable parts inside of the device.
n the installation place and supply circuits protective devices (bipolar release device)
should be tooled up which will protect from short-circuit and earth false. The power of connected
device should satisfy power of release device. The interstice between contacts should be no less than
3mm. Power supply network should be installed near device on easy accessible place.
Protection against overcurrents, short circuits and earth faults shall be provided as a part
of the building installation. Two pole device which disconnects related devices simultaneously must be
installed in the building to avoid grounding faults. To disconnect the device plug off AC/DC power
adapter from the wall outlet or power strip. The interstice between contacts should be no less than
3mm.
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Voice Fax User Manual
Picture 1.Connection scheme of Voice Fax device
Mounting of the device
Disconnect device from power supply before mounting to avoid
voltage effect!
Device service
f the device starts working insufficiently only qualified personnel may repair this product. We
recommend to forward it to repair center or to manufacturers. No exchangeable parts inside of the
device.
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Voice Fax User Manual
3 ABOUT THE DOCUMENT
n this document Voice Fax device technical characteristics are presented, also it is
described how to connect Voice Fax device to other devices and how to configure it..
Voice Fax device is being continuously improved: working quality, adding specific requirements
from the clients.
4 INTRODUCTION
Voice Fax device is created correspondingly to up-to-date telecommunications and electronic
technologies.
Voice Fax emulates the line. Phone calls or facsimile messages in GSM network can be received
with the connected to the device analogue phone or fax device.
t also gives a user exclusive possibility to change parameters using keyboard of locally
connected device by entering Voice Fax Service menu
5 PACKAGE CONTENTS
Voice Fax device is delivered to the client in cardboard box with all required supplements
necessary for work. Package consists of:
Cardboard box.
Voice Fax device.
AC/DC power supply adapter.
User guide.
External GSM antenna.
Note: the manufacturer does not provide SIM card, which is
necessary for connecting to the GSM network! SIM card can be obtained
from your GSM operator!
f any of the components is missing from your package, please contact manufacturer’s
representative or salesperson.
6 TECHNICA CHARACTERISTCS
6.1 Data Transfer
Voice Fax device supports the following data bearers used in GSM network. Which data channel
is used depends on your GSM operator and data transfer capacity in chosen GSM network:
Voice Fax device also has an incoming number detection function. A ES300778-1/2 standard and
MDMF format is used for it.
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Voice Fax User Manual
6.2 Mechanical characteristics
Voice Fax device case is made of plastic. External view and measurements of the device are
shown in picture 4.2.1.
Picture 4.2.1. External view and measurements of the device
6.3 Operating characteristics
The device is powered from a 12V (DC) power supply. Electrical parameters of the device are
shown in Table 4.3.1.
Table 4.3.1. Electrical characteristics of Voice Fax
Parameter Value Units
Power Supply Voltage 12 V
Average Power consumption 1.2 - 7.2 W
Current Consumption when idle 120 - 200 mA
Current Consumption in voice/fax mode 300 - 800 mA
Operating conditions and weight of the device are shown in Table 4.3.2 .
Table 4.3.2. Operating conditions and weight
Parameter Value Units
Weight 200 ± 10 g
Operating Temperature 0 - +55 ºC
Storage Temperature -20 - +70 ºC
Note: If the settings outreach the characteristics given above, the device
can be damaged!
6.4 Indication
Voice Fax has 4 LEDs for device status indication. They are located at the top part of the device.
The indication statuses of the device are described in Table 4.4.1.
Table 4.4.1. Device status description
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Voice Fax User Manual
Status Description
ower LED is on Power supply on
Status on Device is preparing for work or there is no network
Status off Device is ready to work (GSM network is detected,
general configurations are made)
Status blinking slow Voice call or fax transmission is in progress
Status blinking fast Power from battery (for battery versions)
Error LED blinking slow Device is awaiting for P N code
Error LED blinking fast Strength of the signal is below minimum level and
successful fax transmission is not guaranteed.
Error LED blinking with
pauses
The number of blinks shows the number of
unsent/unprinted fax sheets
Error LED on No S M card, wrong P N code or handset off hook
during start up.
Memory LED blinking slow Unsent fax in memory after defined number of retries
Memory LED blinking fast Unprinted fax in memory after defined number of retries
7VOICE FAX PREPARATION TO WORK
Before starting working with Voice Fax device, antenna must be connected. Then, insert S M
card and make sure that it is inserted properly.
7.1 Connecting antenna and inserting SIM card
Antenna mounting place is chosen according to mounting place features. t is recommended to
mount the antenna inside the building. f because of network conditions antenna is to be mounted
outside, it is necessary to set antenna ground and quick-acting security implement against lightning.
Antenna is mounted using the standard SMA connector. S M card must be inserted as is shown in
picture 5.1.1 and make sure that it is inserted properly.
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Voice Fax User Manual
Picture 5.1.1. Connecting antenna and inserting S M card
7.2 Devices connection to Voice Fax
Depending on what action the Voice Fax device must perform, the following connections are to
be made:
Phone
Fax
Picture 5.3.1 Devices connection to Voice Fax
Voice Fax operates in Trunk mode.
n Trunk mode Voice Fax emulates the line. With connected analogue phone, voice phone calls
can be made and received through the GSM network. With connected fax device fax calls can be made
and received.
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Voice Fax User Manual
7.2.1 Connecting phone or fax to Voice Fax
Module generates the voltages necessary for the call. The phone or fax connected to the Voice
Fax device can make and receive incoming calls from the GSM network. The connection to the device
is shown in picture 5.3.2.
Picture 5.3.2. Phone or Fax connection to the Voice Fax
7.2.2 Call examples
To make a voice or fax call, connect the phone to the Voice Fax, insert the S M card and plug the
power supply.
Note: Calling mode may not work in the following situations:
a) when fax transmission in progress; b) when working in Service menu;
Wait until the device gets ready for work. Enter P N code of the S M card if required.
7.2.2.1 Phone call from phone to a mobile phone
Pick up the phone, connected to the Voice Fax, handset. Dialing tone should be heard.
Dial the number and wait for the connection. Time period between two different digits can be
no longer than 3 seconds.
To terminate the call, hang up the phone.
Note: Making international phone call dial 00, instead of +
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Voice Fax User Manual
Picture 5.3.3. Phone call from phone to mobile phone
7.2.2.2 Phone call from mobile phone to phone
Dial the number of the S M card inserted in the Voice Fax and wait for the signal.
Picture 5.3.4. Phone call from mobile phone to phone using the Trunk mode
7.2.2.3 Sending Fax call from Voice Fax to a Voice Fax or PSTN Fax.
nsert sheets you want to send into fax device connected to the Voice Fax.
Time period between two different digits can be no longer than 3 seconds. The blinking Status
LED will indicate that the call is in progress.
To terminate the call, hang up the phone.
Note: Making international phone call dial 00, instead of +
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Voice Fax User Manual
Picture 5.3.3. Sending Fax call from Voice Fax to a Voice Fax or PSTN Fax.
7.2.2.4 Receiving Fax call from PSTN or Voice Fax to Voice Fax
f incoming call is fax call the Voice Fax will answer automatically as fax device after
defined number of rings, default is 2. Voice Fax Status LED will indicate that the call is in progress.
Picture 5.3.4. Receiving Fax call from PSTN or Voice Fax to Voice Fax
Note: SIM card should have separate subscriber numbers for voice and fax and may
not work with single number.
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Voice Fax User Manual
 Note: The fax data transmission is divided into two stages. Voice
Fax receives fax data into internal memor and after reception is successful it
transmits data to locall connected or remote fax device.
 If device fails to transmit data it automaticall makes up to
(default) three redials with (default) 30 second dela s and if it fails, b default
Voice Fax deletes fax data from internal FLASH memor .
 This function can be switched off so after unsuccessful number of
tries fax data will sta in memor and will be possible to retr fax transmission b
picking up handset and pressing # # # later or even after Voice Fax restart.
 It is possible that after successful transmission fax will print 3
same pages. This means that after fax page there was no confirmation and device
automaticall retried current page.
 If option „Delete after tries“ is switched off, unsuccessful
transmission is indicated b LED's. To delete fax data from FLASH memor pick
up the handset and press * * * alternativel ever next fax session will overwrite
previous fax data in the FLASH.
 If it is not possible to send or receive fax few times in a row it might
be because of GSM network problems, please wait few minutes and tr again.
 If device not responding please restart device b pressing reset
button on the back side of the enclosure.
 If b mistake wrong destination fax number is entered and Voice
Fax have started dialing press *** to stop transmission. If *** will be pressed at
the moment of dialing or at the pause between tries, calling will be terminated and
data deleted from flash immediatel . If *** will be pressed at the moment when
device is connecting, sending, calling will be terminated and data deleted from
flash after unsuccessful attempt will be finished.
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Voice Fax User Manual
7.3 Connection of the power supply
Voice Fax module uses 12V 1.12 A direct current power supply source which goes with the
package. The connection of the power supply is shown in picture 5.5.1 .
Picture 5.5.1. Connection of the power supply
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Voice Fax User Manual
7.4 THE START
When the Voice Fax device is set to work, that is, S M card inserted, antenna, phone, analog
phone line and power supply are connected, the Power LED is on. Turned on Status LED indicates,
that the module is preparing for work. The initialization can take up to 20 seconds (it is recommended
to wait). During that time, the module checks the S M card, detects the appropriate GSM network and
checks the operating parameters. When initialization is done, the Status LED turns off.
Note: If IN code request is active on the SIM card, then Error LED starts
blinking and phone signal is busy. That means that the module is waiting for the
IN code.
7.5 Entering the PIN code
There are two possible P N code entering ways in Voice Fax: manual and automatic.
7.5.1 Manual P N code entering
f S M card P N code request is activated, Error LED starts blinking and phone gives busy
signal. This means, that the module is waiting for the P N code which must be entered with the help of
the phone buttons. f the P N code entered correctly, a long phone signal is on the line indicating, that
the Voice Fax is ready for work. f the P N code was entered incorrectly, the Error LED becomes
constant and the phone line is busy. P N code can be entered through the Service menu.
7.5.2 Automatic P N code entering
f S M card P N code request is activated, the Voice Fax device takes the P N code from its
memory. The P N code can be entered into Voice Fax memory using Service menu
(##1111#11#3#<P N code>#).
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Voice Fax User Manual
8 Voice Fax Service menu
Voice Fax device parameters can be changed using ordinary telephone connected to Voice Fax
device through a standard RJ14 connector named HONE. When the device is turned on, wait until it
sets for work. f required enter P N code of the S M card. After a long beep, enter Service menu
password. Standard password is ##1111#. When password is entered Voice Fax controlling through the
phone is activated and user directly accesses Voice Fax main Service menu. Exit from any part of the
Service menu by hanging up the phone or dialing **. While navigating in Service menu, long beeps are
heard on the line. When any function is being activated, short beeps are heard on the line.
Service menu command list of the device is shown in the table.
Command Description
1# Volume level
2# Set time interval between dialing and connecting
3# Prefix
4# Voice Fax prefix
5# Caller D display control
6# Calling line identification restriction
7# Turning on/off the call duration signal
8# Separate/duplicate phone and fax lines
9# Baby Call Function
10# Changing Service menu password
11# P N code entering control
12# Prefix blocking
13# Number blocking
14# Set number of rings
15# Set number of tries
16# Set delay between retries
17# Turning on/off always answer as fax
18# Turning on/off delete facsimile from memory after retries
19# Show incoming number of pages
99# Restoring default settings
Service menu parameters are divided into:
General parameters
Security parameters
Numbers and prefixes blocking
Fax parameters
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General parameters
Fax parameters
Security parameters
Numbers and
prefixes blocking

Voice Fax User Manual
8.1 Volume control
t i possible to change speech volume level. Dial 1# in order to change volume level.
##1111# 1# ... 0#
Press 1 to decrease volume level#.
##1111# 1# 1# 0#
Press 2 to increase volume level#.
##1111# 1# 2# 0#
8.2 Interval Between Dial And Connection
t is possible to change time interval between dialing and connecting with the help of the
phone. Time is set in seconds. Dial 2# in order to change the time interval.
##1111# 2# ... 0#
Now enter numbers from 1to 5 and press #.
##1111# 2# (1...5) # 0#
8.3 Prefix
t is possible in Voice Fax device to activate the function that would automatically add
prefix to dialed number. To do so, dial 3# in main Service menu.
##1111# 3# ... 0#
Now dial 1# to activate prefix adding.
##1111# 3# 1# 0#
Dial 2# in refix menu to disable the function.
##1111# 3# 2# 0#
To add a prefix dial 3# Prefix and #.
##1111# 3# 3# <Prefix># 0#
E.g. n order to add “370” prefix, you have to dial: ##1111#3#3#370#; and for activation:
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Voice Fax User Manual
1#. When dialing 123456 on the phone connected to the Voice Fax device, the device will dial
370123456.
8.4 Voice Fax prefix
t is possible to switch fixed prefix *01* between fax and voice. f prefix is set for fax,
outgoing fax number will require prefix *01*, if set for voice, outgoing voice number will require
prefix *01*. Dial 4# in Service menu in order to get to Voice Fax prefix menu. By default, prefix is for
fax.
##1111# 4# ... 0#
Press 1# to set prefix for fax .
##1111# 4# 1# 0#
Press 2# to set prefix for voice .
##1111# 4# 2# 0#
Note that prefix function is active only if „Line separation“ function is turned off. By default „Line
separation“ function is on, so with default settings Voice Fax prefix is not required.
8.5 Caller ID Display
Voice Fax device has a Caller D detection function. The function allows to see the
incoming phone number on connected phone display.
By default this function is active. Dial 5# in Service menu in order to get to Caller D
menu.
##1111# 5# ... 0#
Dial 1# to enable DTMF function.
##1111# 5# 1# 0#
Dial 2# to disable the function.
##1111# 5# 2# 0#
8.6 Calling line identification restriction
Voice Fax device has a Caller line identification restriction function. Function is
available only if it is supported by the operator. Default option is set to operator default.
Dial 6# in Service menu in order to get to calling line identification restriction menu.
##1111# 6# ... 0#
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Voice Fax User Manual
Dial 1# to set to operator default.
##1111# 6# 1# 0#
Dial 2# to enable calling line identification restriction.
##1111# 6# 2# 0#
Dial 3# to disable calling line identification restriction.
##1111# 6# 3# 0#
f calling line identification restriction is not allowed by operator, disabling or enabling
of calling line identification restriction will take no action.
8.7 Call Duration Indicating Signal
Dial 7# in the main menu in order to get to Signal Indicating Call Duration menu.
##1111# 7# ... 0#
The signal indicating call duration can be turned on/off with the help of the phone. A
short tone signal (beep) will be made each minute during the call.
n signal indicating call duration menu press 1# to enable the function.
##1111# 7# 1# 0#
Press 2# to disable the function.
##1111# 7# 2# 0#
8.8 Separating or duplicating phone and fax lines
By default function is on, fax and phone sockets are separated. t means that outgoing fax
call will be made from device connected to „FAX“ socket and voice call from „VO CE“ socket.
f line separation function is turned off, „FAX“ and „VO CE“ lines are duplicated and voice or fax call
can be made from any socket. To separate voice and fax call *01* prefix will be required.
Dial 8# in Service menu in order to get to socket separation menu.
##1111# 8# ... 0#
Dial 1# to separate phone and fax sockets.
##1111# 8# 1# 0#
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