Teltonika GH3000 Assembly instructions

1

INTRODUCTION .............................................................................................................................................................. 4
PROTECTION OF COPYRIGHT ............................................................................................................................................................. 4
SUPPORT .................................................................................................................................................................................. 4
ABOUT THIS DOCUMENT ................................................................................................................................................................. 4
FOR YOUR SAFETY .......................................................................................................................................................... 5
GH3000 MEMORY ORGANIZATION .................................................................................................................................. 7
SOFTWARE ................................................................................................................................................................... 10
SOFTWARE SETUP PROCESS ............................................................................................................................................................ 10
PERIODICAL DATA STORAGE .......................................................................................................................................... 12
CONFIGURATION ........................................................................................................................................................................ 12
OPERATION ............................................................................................................................................................................. 14
PERIODICAL DATA SENDING .......................................................................................................................................... 16
CONFIGURATION ........................................................................................................................................................................ 16
OPERATION ............................................................................................................................................................................. 17
KEY OARD ................................................................................................................................................................... 20
KEYBOARD CONFIGURATION ........................................................................................................................................................... 20
OPERATION ............................................................................................................................................................................. 22
Function activation/deactivation...................................................................................................................................22
Turn off button ...............................................................................................................................................................22
Locking the keyboard......................................................................................................................................................23
Reset button...................................................................................................................................................................23
UTTON ID ................................................................................................................................................................... 24
CONFIGURATION ........................................................................................................................................................................ 24
OPERATION ............................................................................................................................................................................. 24
TIME ZONES (GMT) ...................................................................................................................................................... 26
CONFIGURATION ........................................................................................................................................................................ 26
OPERATION ............................................................................................................................................................................ 28
DEVICE CONFIGURATION AND OPERATION THROUGH SMS MESSAGES .......................................................................... 29
FAST CONFIGURATION (EASY) .......................................................................................................................................................... 2
ADVANCED CONFIGURATION ........................................................................................................................................................... 32
SMS REQUESTS ........................................................................................................................................................................ 33
SMS information requests...............................................................................................................................................3
SMS management requests.............................................................................................................................................36
SMS management messages, which are not requests....................................................................................................37
ALARM FUNCTION ........................................................................................................................................................ 38
CONFIGURATION ........................................................................................................................................................................ 38
OPERATION ............................................................................................................................................................................. 42
CALL FUNCTION ............................................................................................................................................................ 51
CONFIGURATION ........................................................................................................................................................................ 51
OPERATION ............................................................................................................................................................................. 52
MODEM EMULATION .................................................................................................................................................... 53
2

CONFIGURATION ........................................................................................................................................................................ 53
OPERATION ............................................................................................................................................................................. 53
GEO - ZONE FUNCTION ................................................................................................................................................. 54
CONFIGURATION ........................................................................................................................................................................ 54
OPERATION ............................................................................................................................................................................. 58
PROTECTION OF DEVICE CONFIGURATION ..................................................................................................................... 60
CONFIGURATION ........................................................................................................................................................................ 60
OPERATION ............................................................................................................................................................................. 61
MAN-DOWN FUNCTION ................................................................................................................................................ 62
CONFIGURATION ........................................................................................................................................................................ 62
OPERATION ............................................................................................................................................................................. 63
THE USE OF MAN – DOWN FUNCTION ............................................................................................................................................. 64
AUTHORIZED CONTACT LIST. CALL SECURITY. ................................................................................................................ 66
CONFIGURATION ........................................................................................................................................................................ 66
OPERATION ............................................................................................................................................................................. 67
AUTHORIZED CONTACT LIST. SMS SECURITY. ................................................................................................................. 68
CONFIGURATION ........................................................................................................................................................................ 68
OPERATION ............................................................................................................................................................................. 68
PERIODICAL TRACKING Y SMS ..................................................................................................................................... 70
CONFIGURATION ........................................................................................................................................................................ 70
OPERATION ............................................................................................................................................................................. 71
A-GPS FUNCTION (ASSITED GPS SYSTEM) ...................................................................................................................... 75
CONFIGURATION ........................................................................................................................................................................ 75
OPERATION ............................................................................................................................................................................. 76
SMS NOTIFICATION A OUT LOW ATTERY CHARGE ...................................................................................................... 77
CONFIGURATION ........................................................................................................................................................................ 77
OPERATION ............................................................................................................................................................................. 78
SIM PIN IR PUK CODES .................................................................................................................................................. 79
CONFIGURATION ........................................................................................................................................................................ 7
OPERATION ............................................................................................................................................................................. 80
SOUND NOTIFICATIONS ................................................................................................................................................ 81
CONFIGURATION ........................................................................................................................................................................ 81
OPERATION ............................................................................................................................................................................. 82
MELODIES OF SOUND NOTIFICATIONS ............................................................................................................................................... 82
VI RATION ................................................................................................................................................................... 84
CONFIGURATION ........................................................................................................................................................................ 84
MINUTE MINDER .......................................................................................................................................................... 85
CONFIGURATION ........................................................................................................................................................................ 85
OPERATION ............................................................................................................................................................................. 85
DIGITAL MAPS .............................................................................................................................................................. 86
3

PARKING FUNCTION (DYNAMIC GEO - ZONE FUNCTION) ............................................................................................... 88
CONFIGURATION ........................................................................................................................................................................ 88
OPERATION ............................................................................................................................................................................. 8
AUTO ANSWER FUNCTION ............................................................................................................................................ 96
CONFIGURATION ........................................................................................................................................................................ 6
OPERATION ............................................................................................................................................................................. 6
SPY CALL FUNCTION ..................................................................................................................................................... 97
CONFIGURATION ........................................................................................................................................................................ 7
OPERATION ............................................................................................................................................................................. 7
FUNCTION ACTIVATION Y CALL (ACTION ON CALL) ....................................................................................................... 99
CONFIGURATION ........................................................................................................................................................................
OPERATION .............................................................................................................................................................................
CONFIGURATION THROUGH TERMINAL ....................................................................................................................... 101
FIRMWARE UPDATE .................................................................................................................................................... 102
INSTALLATION ........................................................................................................................................................................ 102
4

Introduction
GH3000 is hand held tracking device with built in functions and characteristics of a mobile phone.
This device is intended for the surveillance and protection of people, cargo, objects. A-GPS (Assisted-
GPS) receiver is able to identify current location coordinates and send them to operation center or a
person.. In case of emergency, the device can activate the alarm function . Device can be used as GPRS
modem when it is connected to computer. Also device can be used as real time navigation if computer
has special software installed in it.
So this all – around device is able to execute various tasks, which are realized through GSM
network and GPS system. Easy installation and operation, small size and user friendly design will help
you to perform your desired task easier.
Protection of copyright
All rights protected. ©Teltonika 2010.
All rights are owned by the author. You may not copy, compile or transfer the present
information to third parties or distribute it without a prior written consent by UAB Teltonika.
Other products and company names mentioned in this Manual may be trademarks or names of
products of such companies.
Support
In case you have problems with the use of the product beyond your possibilities to solve it,
please address them to the Technical Assistance Center (TAC) by e – mail [e-mail] or
contact your local seller. We would be pleased to assist you.
Notice:
Teltonika recommends to read Advanced User manual carefully. Teltonika does not take any
responsibility for problems that occur due to an inappropriate usage of a device, incorrect
configuration or usage of software that was issued by a third party.
Teltonika reserves a right to modify the functionality of the device without any prior notice.
About this document
Advanced device functionality description is described in this document.
5

For your safety
We strongly recommend to read basic safety warnings. You will run the of harm to yourself or to
violet existing laws.
Turn on and use device where it is safe to do this.
Do not use device where mobile phone use is forbidden or where GSM network can be
cause of the damage.
Road safety first.
Do not cross local traffic laws . Always hold your hands on a steering wheel when using
a device. Most important thing when you drive is safety.
Inter fence.
All wireless devices are sensitive to inter fence, so use of device may affect the
performance of another wireless device.
Limit the use of device in hospitals .
Follow any restrictions. Turn off the device while being close to medical devices, where
required.
Limit the use of device in vehicles.
Follow any restrictions. Wireless devices can harm the use of electronic equipment in
vehicles.
e careful in gas stations.
Do not use device of be careful using it near flammable materials.
Limit the use of device while being near explosive materials.
Follow any restrictions. Do not use device where explosive related work are held or
explosives are stored. Follow all internal rules.
Charging
Chargers, personal or laptops, device will be connected to, must comply with the
requirements of DIN EN 60 50-1:2003 standard.
Connection with computer
Computers, device will be connected to, must have USB slot.
Use only original batteries.
The use of a different type or manufacturer batteries can cause an explosion
Use batteries safely.
Prevent batteries from liquid. Place them in a dry and coll place when storing. Prevent
device from high temperatures. Do not try to charge battery straight from electrical
socket.
6

Other
In order to prevent device from mechanical damage and failure it is advisable to
transport it in the shock – resistant packaging.
Connection quality depends on the environment in which device operates. If device
stopped working pro pertly only qualified specialist can help you. In this case, it is
recommended to send device to repair.
Energy
Energy supply circuits, used for device connection, must have safeguards (automatic
bipolar off), which will prevent from power leakage, short - circuiting or incorrect
grounding. Switch must be installed in a readily accessible location. Power must be
constant and the distance between the contacts must not to be less than 3 mm.
Safely remove device
Device can be disconnected from computer or charger by unplugging USB cable from
computer or device.
7

GH3000 memory organization
Device uses external 1MB size memory, which is designed to: device configuration,
coordinates, AGPS data files and other information device uses to work.
File system installed in the device help rationally use device memory.
As mentioned before various types of files can be written in device memory, ( e.g. configuration file –
cfg.xxx, SMS format file – sf.xxx, periodical data file – per.xxx, alarm data file – alarm.xxx, agps.xxx and
so on.
Each file name is drawn from the abbreviation of the file name and its number of separate „ .“ symbol.
i.e. per.001 is periodical data file, which has number is 001 in memory.
All files stored in device memory are coded in HEX format. To read them from memory RS terminal
(using special commands) or Y modem can be used (to find out more about the use of Y modem look
up in internet)
per.xxx and alarm.xxx data files will be discussed in this chapter.
Data and its distribution
Maximum amount of periodical and alarm data cannot extend 500kB (other memory part is for other
type of data). This kind of data can be in periodical and alarm data files :
1) GPS data
2) GSM data
3) Event data
4) Additional information
GPS data
GPS data – result of integrated GPS module calculations. It consist of:
1) Latitude, Longitude
2) Movement speed.
3) Altitude
4) Moving angle
5) Visible satellites.
6) HDOP, VDOP, PDOP.
7) Time of the first fix.
8

GSM data
GSM data is received from integrated GSM module.. It consist of :
1) GSM operator code,
2) GSM signal level,
3) CELL ID number.
Event data
Event data – data generated by device owner or device itself. It consist of:
1) Pressed button ID number,
2) Movement sensor current status,
3) USB status,
4) Cause of Alarm activation.
Additional data
Additional data consist of:
1) battery level in percent.
2) Battery level in mV.
Periodical data files
Periodical data files are named „per.xxx“ in a memory, where xxx stands for data file number in device
memory.
Maximum periodical data amount cannot extend 500kB.
Periodical data file can consist of maximum 10kB data. It means maximum 50 different files with their
unique name can be written to memory.
Alarm data file
Alarm data data files are named „per.xxx“ in a memory, where xxx stands for data file number inf
device memory..
Periodical alarm file can consist of maximum 10kB data. It means maximum 50 different files with
their unique name can be written to memory.
Deleting data
It can happen that all device memory will be filled with data. In this case GH3000 will record new data
over old data. It is also important that alarm data has higher priority than periodical data, that s why
periodical data will never delete alarm data.

Alarm data can be deleted only when all memory designated to periodical, alarm and A-GPS data are
filled only with alarm data or A-GPS file is being sent for the first time. In this case old alarm data will
be deleted and new data will be written to their place.
Notice:
All data sent through GPRS is deleted immediately.
10

Software
Software will help you to get the most of GH3000. It is main tool for device configuration and
data collection. Software files and all drivers, needed for installation process are located in compact
disk. CD comes with device package. All of this also can be found in Teltonika owns internet address at
: www.teltonika.lt/downloads. Before starting software installation process look to official Teltonika
website if there is updated software versions.
Software setup process
Install software before connecting device to computer.
Minimal system requirements
Operating system (OS) MS Windows XP SP1 / Vista / 7
Hard disk space 20 MB
Display resolution 1024 x 768
Windows Installer version 3.0 or greater
Microsoft .NET framework version V2 SP2 or greater
Notice: Contact us or your local dealer if you are using different operating system than listed
above. They will help you installing our software to your operating system.
Insert compact disk to CD - ROM. Right after that setup wizard should pop out (1). Now you
can choose language you want to see instructions during installation process. Now following wizard
instruction install Track Assistant software.
11

2) - press Next.
3) - select components you want to install. i. (4) – choose sofware users.
5) – choose your install directory.
6) – Installing.
7) – setup wizard will ask to connect device to computer. Please connect device and press Ok. If
you press cancel Device drivers will not be installed.
8) - press Continue anyway button if Hardware Installation window pops out. .
You can use installed software right after setup is finished. Software name – Track Assistant.
12

Periodical data storage
You can collect periodical data and store it to memory. It allow to read and use data later.
Various types of data can be saved periodically (see Configuration).
By default this periodical data is saved to memory : device location (longitude, latitude),
altitude, speed, visible satellites. Periodical data logging period by default is 600s (10min)
Configuration
Periodical data saving configuration can be edited in Track Assistant software:
•Device configuration → Tracking and Saving → Periodical track data saving.
Parameter Description
Continues coordinates searching when device
has external power
Enable/Disable. If enable GPS module is always
active and looking for new coordinates.
Coordinate searching timeout
Time in seconds how long device will try to get
coordinate. After this time expires device turns off
GPS module (stop looking for fix) even when he has
not found coordinate. By default this time is 180s
(3min). Maximum searching time: s.
GPS logging period
Enable/Disable periodical data saving. Time in
seconds how often data will be saved. By default
logging period is 600s (10min).
Maximum period : 25 2000s
Do not forget. In order to use GPS receiver, GPS must be enabled:
Device configuration → Tracking and Saving
Choose data you want to collect:
•Device configuration → Connections and Data → Periodical and alarm data.
13
Periodical data saving configuration
Information about periodically saved data

Parameter Description
Save data to the memory
When location available only – saves data only
when location is available.
Always – always saves data. It does not matter if
coordinate was found or not. In this case N/A (Not
Available) will be displayed over coordinate.
Data sending order
Specifies the manner in which data is sent through
GPRS.
Newest first – Newest data will be sent first.
Oldest first – . Oldest data will be sent first
GPS, GSM, Device info
In these fields you can choose what information in
case of emergency (Alarm) will be saved. Detailed
explanation will be found below.
There are 3 main information categories : GPS information, GSM information and Device
information.
GPS info
Latitude, Longitude
Altitude
Angle
Speed
Satellites
HDOP
VDOP
PDOP
ovement
Time of fix
GSM info
GS Cell ID
Signal Quality
Operator code
Roaming
Device info Battery, %
Battery, mV
USB
14

Live
Pressed button ID
Alarm activation cause
Operation
If periodical data saving is enabled, device saves data to memory after time set in logging
period. Data consist of coordinate, so before saving data to memory, coordinate must be found. So
device turns on GPS module and searches for coordinate for given time. If coordinate is found :
1) Before timeout, device turns off GPS module and writes coordinate to memory.
2) Not found. (No Fix), device turns off GPS module and writes N/A to memory (if Save data to
the memory is chosen to Always) or does not write at all (if When location available only is
chosen).
Exp 1 Periodical data saving, when data is saved after coordinate is found (When location available only)
15

Exp 2 Periodical data saving, when data is saved always (Always)
Parameter Description
Coordinate searching timeout Time for how long device tries to find coordinate. After this time
expires device turns off GPS module.
GPS GPS module enable/disabled.
Fix Coordinate found.
Data writing to memory Newest data is written to device memory.
Newest coordinates data is saved in separate BAT RAM memory. This memory has its own power
supply, so coordinates data will not be lost after device is reset ed or turned off. In case of removing
device battery or memory is formatted, newest coordinate data will be deleted.
16

Periodical data sending
It is device ability to send data through GPRS (Packet Radio Service) to server (remote
computers). All collected data will be transferred this way. Data will be deleted from device memory
after it will be successfully transferred to server. The storage will be ready to save new data.
Configuration
Periodical data sending configuration will be found in Track Assistant software:
•Device configuration → Connection and Data → GPRS and Server columns.
Parameter Definition
GPRS
Enable GPRS Enable/Disable GPRS
Hold server connection alive
Enable/Disable function, which allows you to hold
connection with server in order not to reconnect
every time. Recommended if data sending period is
less than 30s. Network operators charge for
connecting to server so you will save too.
GPRS send period Enable/Disable periodical data sending and set
sending period. Maximum period 65535s
Server
Server address
Server (remote computer) address. IP or DNS
address can be filled in. Test connection button
allows to simulate connection with server.
17
Periodical data sending configuration

Server port Server port number. Maximum number 65535.
Protocol
Data sending protocols.
Device supports: TCP/IP and UDP.
More about these protocols will be found here:
www.en.wikipedia.org/wiki/TCP/IP
www.en.wikipedia.org/wiki/UDP
Access point name (APN)
(Used when trying connect through GPRS)
Create new APN – press in order to create new
access point name (APN).
Authentication type. If there is no authentication
select none. Your network operator will provide
which type of authentication to choose. 2 types are
possible:
PAP (Password Authentication Protocol) – password
requiring authentication. It is most common and
used almost by every network operator.
CHAP (Challenge Handshake Authentication
Protocol) – more complex authentication type.
Access point name
User name
Password
APN stands for access point name and is important when connecting through GPRS. APN is
provided from network provider. When device tries to connect to internet, network provider,
depending on a given APN will give a device certain way to reach internet connectivity. If you keep
APN tab blank, device will try connect using APN – internet or without any APN. So sometimes it is
enough to get connectivity without entering APN. If you fail to get connection without entering APN,
please enter it. Your network provider will gladly give this information. Device can store 4 APN
addresses.
Operation
Periodical data saving and periodical data sending through GPRS is enabled. Also server which
will get all data information is entered too. Device periodically sends collected tada to dedicated
server. Sent data is deleted from device memory.
Communication with the server
After given time device connects to server through GPRS and sends its unique IMEI code.
Server confirms device log-in. Right after that device sends data in packets and after every packet
server sends confirmation if data is received correctly. The data are sent until all data saved in memory
is sent.
18

GPRS send period
Collecting data
GPRS data sending
Data1 Data2 Data3 Data4
GPRS
Delete sent data
Delete Data1
Data1
Device memory
Data2
Data3
Data4
Delete Data2
Delete Data3
Data
1
Data
2
Data
3
Exp 1 Periodical data saving : after given time to send data, device connects to server through GPRS and sends
data. Right after that device deletes sent data.
When device fails to send data, it does not delete data and tries to send it when the next
period comes. (show in an example below)
1

GPRS send period
Collecting data
GPRS data sending
Data1 Data2 Data3 Data4
Data2,
Data3
Data1
GPRS
Delete sent data
Delete: Data1
Data1
Device memory
Data2
Data3
Data4
Delete: Data2, Data3
Exp 2 Periodical data sending when device fails to send data. (Data2)
If you are sending data very often, device has to connect to server very often too. In order to
avoid often connectivity, Hold server connection alive parameter should be enabled. Now you will
avoid often connectivity, because now when you connect to server connection wouldn't be lost.
Device working scheme is show below.
20