Teltonika TMT250 Installation guide

TMT250
Mini Tracker Easy
Quick Manual v1.0

Quick Manual v1.0 // TMT250 2
Telematics
CONTENT
Know your device................................................................................................................................................................................................3
Set up your device ..............................................................................................................................................................................................4
PC Connection (Windows)..................................................................................................................................................................................5
How to install USB drivers (Windows) ..............................................................................................................................................................5
Conguration(WINDOWS)..................................................................................................................................................................................6
QUICK SMS CONFIGURATION............................................................................................................................................................................8
Default conguration settings...........................................................................................................................................................................9
Troubleshooting............................................................................................................................................................................................... 10
Mounting recommendations.......................................................................................................................................................................... 10
Led indications ................................................................................................................................................................................................. 11
Basic characteristics ........................................................................................................................................................................................ 11
Safety information ........................................................................................................................................................................................... 14
Certication and Approvals ............................................................................................................................................................................ 16
Warranty ........................................................................................................................................................................................................... 16
Warranty disclaimer ........................................................................................................................................................................................ 17

Quick Manual v1.0 // TMT250 3
Telematics
KNOW YOUR DEVICE
ALARM
BUTTON
BATTERY
SOCKET
MAGNETIC
CONTACTS
CORDS FIXING
HOLE
MICRO SIM
SLOT
RGB LED
ON/OFF
BUTTON
TOP VIEW TOP VIEW (WITHOUT COVER)

Quick Manual v1.0 // TMT250 4
Telematics
SET UP YOUR DEVICE
HOW TO INSERT MICTO-SIM CARD AND CONNECT THE BATTERY
1COVER OPENING 3REMOVING PROTECTION 2COVER REMOVAL
Unscrew 4 screws counterclockwise
4BATTERY CONNECTION 5ATTACHING COVER BACK
Remove the cover. Insert Micro-SIM card as shown
with PIN request disabled or
read Wiki1 how to enter it later
in Teltonika Congurator2. Make
sure that Micro-SIM card cut-o
corner is pointing forward to slot.
1 wiki.teltonika-mobility.com/view/
TMT250_Security_info#SIM_Card
2 wiki.teltonika-mobility.com/view/
Teltonika_Congurator
Connect the battery as shown to the
device.
After conguration, see PC Connection
(WINDOWS)1. When it is done, reattach
the cover and push it in place.
1 Page 5, “PC Connection (Windows)”
Attach device cover back and screw in all
4 screws.

Quick Manual v1.0 // TMT250 5
Telematics
PC CONNECTION (WINDOWS)
HOW TO INSTALL USB DRIVERS (WINDOWS)
1. Please download COM port drivers from here1.
2. Extract and run TeltonikaCOMDriver.exe.
3. Click Next in driver installation window.
4. In the following window click Install button.
5. Setup will continue installing the driver and eventually the conrmation window will appear. Click Finish to complete the
setup.
1 wiki.teltonika-mobility.com/images/d/d0/TeltonikaCOMDriver.zip
1. Connect device to computer using Magnetic USB cable or Bluetooth connection:
• Using Magnetic USB cable
• You will need to install USB drivers, see "How to install USB drivers (Windows)1"
• Using Bluetooth
• TMT250 Bluetooth is enabled by default. Turn on Bluetooth on your PC, then select Add Bluetooth or other device >
Bluetooth. Choose your device named – “TMT250_last_7_imei_digits”, without LE in the end. Enter default password 5555,
press Connect and then select Done.
2. You are now ready to use the device on your computer.
1 Page 5, “How to install USB drivers (Windows)”

Quick Manual v1.0 // TMT250 6
Telematics
MS .NET REQUIREMENTS
Operating system MS .NET Framework version Version Links
Windows Vista
Windows 7
Windows 8.1
Windows 10
MS .NET Framework 4.6.2 32 and 64 bit www.microsoft.com1
1 dotnet.microsoft.com/en-us/download/dotnet-framework
At rst the device will have default factory settings set, unless pre-congured device settings are ordered. These settings should be
changed according to the user’s needs. Main conguration can be performed via Teltonika Congurator1 software. Get the latest
Congurator versions from here2. Congurator operates on Microsoft Windows OS and uses prerequisite MS .NET Framework.
Make sure you have the correct version installed.
1 wiki.teltonika-mobility.com/view/Teltonika_Congurator
2 wiki.teltonika-mobility.com/view/TMT250_Stable_rmware
CONFIGURATION (WINDOWS)

Quick Manual v1.0 // TMT250 7
Telematics
Downloaded Congurator will be in compressed archive.
Extract it and launch Congurator.exe. After launch software
language can be changed by clicking 🌐 in the right bottom
corner. Turn On device by connecting Magnetic USB cable or
pressing Power On button for 2 sec. When device is turned on
LED should start blinking. Then connect device to computer
using Magnetic USB cable. For conguration also can be used
Bluetooth (Device Bluetooth is enabled by default, default
password 5555) connection.
Conguration process begins by pressing on connected device.
Various Status window1 tabs display information about GNSS2,
GSM3, I/O4, Maintenance5 and etc. TMT250 has one user
editable prole, which can be loaded and saved to the device.
After any modication of conguration the changes need to
be saved to device using Save to device button. Main buttons
oer following functionality:
 Load from device – loads conguration from device.
 Save to device – saves conguration to device.
 Load from le – loads conguration from le.
 Save to le – saves conguration to le.
 Update rmware – updates rmware on device.
 Read records – reads records from the device.
 Reboot device – restarts device.
 Reset conguration – sets device conguration to
default.
Most important congurator section is GPRS – where all
your server and GPRS settings6 can be congured and Data
Acquisition7 – where data acquiring parameters can be
congured. More details about TMT250 conguration using
Congurator can be found in our Wiki8.
After connection to Congurator Status window will be
displayed.
1 wiki.teltonika-mobility.com/view/TMT250_Status_info
2 wiki.teltonika-mobility.com/view/TMT250_Status_info#GNSS_Info
3 wiki.teltonika-mobility.com/view/TMT250_Status_info#GSM_Info
4 wiki.teltonika-mobility.com/view/TMT250_Status_info#I.2FO_Info
5 wiki.teltonika-mobility.com/view/TMT250_Status_info#Maintenance
6 wiki.teltonika-mobility.com/view/TMT250_GPRS_settings
7 wiki.teltonika-mobility.com/view/TMT250_Data_acquisition_settings
8 wiki.teltonika-mobility.com/view/TMT250_Conguration

Quick Manual v1.0 // TMT250 8
Telematics
QUICK SMS CONFIGURATION
Default conguration has optimal parameters present to ensure best performance of track quality and data usage.
Quickly set up your device by sending this SMS command to it:
Note: Before SMS text, two space symbols should be inserted.
GPRS SETTINGS:
 2001 – APN
 2002 – APN username (if there are no APN username,
empty eld should be left)
 2003 – APN password (if there are no APN password,
empty eld should be left)
SERVER SETTINGS:
 2004 – Domain
 2005 – Port
 2006 – Data sending protocol (0 – TCP, 1 – UDP)
« setparam 2001:APN;2002:APN_username;2003:APN_password;2004:Domain;2005:Port;2006:0»
1 2 3 4 5 6
1
2
3
4
5
6

Quick Manual v1.0 // TMT250 9
Telematics
DEFAULT CONFIGURATION SETTINGS
After successful SMS conguration, TMT250 device will synchronize time and update records to congured server. Time intervals
and default I/O elements can be changed by using Teltonika Congurator1or SMS parameters2.
1wiki.teltonika-mobility.com/view/Teltonika_Congurator_Introduction
2wiki.teltonika-mobility.com/view/TMT250_Parameter_list
DEVICE MAKES A RECORD ON MOVING IF ONE OF THESE EVENTS HAPPEN:
MOVEMENT AND IGNITION DETECTION:
MOVEMENT
will be detected by accelerometer
120
seconds passes
TRAVELED DISTANCE
100 meters
ANGLE DIFFERENCE
between last coordinate and current
position is greater than 10° degrees
SPEED DIFFERENCE
between last coordinate and current
position is greater than 10 km/h
DEVICE MAKES A RECORD ON STOP IF: RECORDS SENDING TO SERVER:
1
Hour passes
IF DEVICE HAS MADE A RECORD
120 sec on move and 600 send on stop

Quick Manual v1.0 // TMT250 10
Telematics
TROUBLESHOOTING
TMT250 DOESN’T SEND DATA TO YOUR CONFIGURED SERVER:
• Check if the device is turned on.
• Check if the SIM card is properly inserted.
• Check if the device has registered to the network.
• Data Acquisition settings are congured correctly.
• Check if your APN, Domain and Port are entered correctly and GPRS
IF THE DEVICE IS NOT DETECTED BY THE PC OR CONFIGURATOR WHILE PLUGGED IN:
• Check if the device is turned on and the battery is charged to a
• sucient level.
• Try using a dierent COM port.
• Try dierent Micro-USB cable.
• Reinstall Teltonika COM Driver.
• Reinstall MS .NET Framework.
More information about troubleshooting can be found in here1:
1 wiki.teltonika-mobility.com/view/FAQ
If these recommendations did not help, please contact your sales manager or contact us directly through Teltonika VipHelpDesk.
Find recommendations on how to ll in a query in our FAQ page in the Teltonika Wiki Knowledge base.
MOUNTING RECOMMENDATIONS
We recommend using the device in such a way, that device buttons an LEDs are easily and quickly accessible.
When using the Man-down feature, the device must be stably xed in the congured base position.

Quick Manual v1.0 // TMT250 11
Telematics
BEHAVIOUR MEANING
Red LED ashes
frequently GSM Error
Green LED ashes
frequently No GPS Fix
Green LED ashes
rarely GPS Fix
Red LED and
vibration on for 2 sec Device o
Green LED and
vibration on for 2 sec Device on
Green LED ashes
periodically I Am Alive
Green LED ashes
periodically Charging
Green LED on all the
time Fully Charged
Red LED ashes Charger Error
Red LED ashes
when the level of the
battery is 10%
Battery Low
LED INDICATIONS
DEFAULT STATUS LED INDICATIONS
BASIC CHARACTERISTICS
MODULE
Name Teltonika TM2500
Technology 2G (GSM/GPRS) / GNSS/Bluetooth
(4.0 + LE)
GNSS
GNSS GPS, GLONASS, GALILEO, BEIDOU
Receiver Tracking: 33
Tracking sensitivity -165 dBM
Position accuracy < 3 m
Velocity accuracy < 0.1m/s (within +/- 15% error)
Hot start < 1 s
Warm start < 25 s
Cold start < 35 s
CELLUAR
Technology GSM/GPRS
2G bands Quad-band GSM 850 / 900 / 1800 /
1900 MHz
Data transfer GPRS: Max 107Kbps (DL)/Max
85.6Kbps (UL)
Data support SMS (Text/Data)

Quick Manual v1.0 // TMT250 12
Telematics
POWER
Internal battery 3.8 V 800 mAh rechargeable
Lithium-ion polymer battery
BLUETOOTH
Specication Bluetooth 4.0 + LE
Supported
peripherals
Bluetooth LE Movement sensors, LE
Magnet sensors, LE Temperature
and Humidity sensors and LE
Temperature sensors support,
iBeacon and Eddystone beacon
support
PHYSICAL SPECIFICATION
Dimensions 44 x 43 x 20 mm (L x W x H)
Weight 40 g
INTERFACE
GNSS antenna Internal High Gain
Cellular antenna Internal GSM High Gain
USB 4 pin magnetic USB Cable
LED indication 1 RGB LED
SIM Micro-SIM
Memory 128 MB internal ash memory
OPERATING ENVIRONMENT
Operating humidity Under 85% non-condensing
Ingress Protection
Rating IP67
Battery charge
temperature 0 °C to +45 °C
Battery discharge
temperature -20 °C to +58 °C
Battery storage
temperature -20 °C to +45 °C for 3 months
FEATURES
Sensors Accelerometer
Scenarios
Alarm button, Man-down detection,
Inside tracking, Movement/No
Movement Events, 50 Manual
Geofence zones, Over Speeding,
Action on call feature, on Demand
Tracking, Smart algorithm of GPRS
data sending for GPRS trac saving,
Asset tracking
Sleep modes
Online Deep Sleep, Deep Sleep,
Ultra Deep Sleep, GPS Sleep, Low
power mode
Conguration and
rmware update
FOTA Web, Teltonika Congurator
(USB, Bluetooth)
SMS Conguration, Events, Debug

Quick Manual v1.0 // TMT250 13
Telematics
GPRS commands Conguration, Debug
Time
Synchronization GNSS, NITZ, NTP
CERTIFICATION & APPROVALS
Regulatory CE/RED, EAC, Anatel, UKCA, RoHS,
REACH, IP67

Quick Manual v1.0 // TMT250 14
Telematics
This message contains information on how to operate TMT250
safely. By following these requirements and recommendations,
you will avoid dangerous situations. You must read these
instructions carefully and follow them strictly before operating
the device!
SAFETY INFORMATION Charging precautions
SELV LPS chargers, personal computers or laptops
that device will be connected to must comply with
the requirements of IEC 60950:2005 standard.
Limit the use of device in vehicles
Please follow all restrictions. Wireless devices
can interfere with other electronic equipment in
vehicles.
Use only original batteries
Using uncertied manufacturer or dierent type
batteries may cause the device to malfunction or
even explode
Interference
All wireless devices are sensitive to electromagnetic
interference, as a result wireless devices aect the
performance of each other.
Power supplies
Power supply circuits used to charge the device
connection must have safeguards, which prevent
power leakage, short circuits or in- correct electrical
grounding. Any used switches ought to be installed
in a readily accessible location. Power must be
uninterrupted and the distance between the
contacts must be 3 mm or larger.
Operate the device in suitable conditions
Do not use the device where mobile connectivity is
forbidden.
Use batteries safely
Protect batteries from moisture. Place them in a
cool and dry place when storing. Avoid extensive
operation at high temperatures. Do not attempt
charging battery directly from the electrical mains.
All utilised batteries shall comply with IEC 62133.
Road safety rst
Comply with local trac laws, always hold your
hands on a steering wheel when using a device.
Your safety is of importance when you drive. Other
In order to prevent device from mechanical damage
it is advisable to transport it in a shock–resistant
packaging. If device stopped working properly
regardless of the settings only a qualied specialist
can help. It is recommended to contact your local
seller or your UAB Teltonika manager in such a case.
Limit the use of device in hospitals
Please follow all restrictions. Turn o the device in
the vicinity of medical devices when required Use the right screwdriver
In order to prevent device’s cover from mechanical
damage it is recommended to use screwdriver,
which is included in the package. Do not use
electrical screwdrivers.
Be cautious near ammable materials and liquids

Quick Manual v1.0 // TMT250 15
Telematics
If you carry out repairs yourself, connect the GPS
tracker incorrectly or operate it incorrectly, liability
and warranty claims are excluded.
Never place the GPS tracker near an open re or hot
surfaces.
Remove device safely
Device must be disconnected from computer or
charger by unplugging the magnetic USB cable from
the device.
Make sure that the GPS tracker (also when charging
the battery) is kept away from heat sources and
high temperatures, such as direct sunlight in a
vehicle. Disregarding of this instruction may result
in destruction of the battery and overheating,
explosion and re.
Do not immerse the device in any liquids including
salt water, ionized water, or soapy water, or
alcoholic beverage. Liquid damage not covered
under warranty.
Do not short circuit the battery or charging contacts.
Exposing the metal strips of the battery to a close
contact with a metallic object, such a coin, a clip or a
set of keys can cause accidental short-circuiting and
damage battery and other components.
Charging precautions
Do not attempt to charge a wet device.
Do not remove the battery with sharp or pointed
objects. Do not drop, disassemble or modify it.
Use only Teltonika Telematics approved batteries
for replacement. Using uncertied manufacturer
or dierent type batterie may cause the device to
malfunction or even explode.
If device is stored for a longer time, we recommend
to remove battery from the device to prevent
damage to battery life.
Only use the original accessories or accessories
with approved by technical support for the charging
process. If the battery is charged otherwise, this may
result in overheating, explosion or re.
Use only the original parts supplied to charge the
GPS tracker. If the charging cable is damaged,
replace it only with original accessories from the
manufacturer or parts approved by our support
team.
To be able to disconnect the charging cable from
the mains as quickly as possible in the event of a
failure, connect the power supply unit where it is
easily accessible.
If you notice any visible damage to your GPS tracker
or charging cable, do not use it
Battery should not be disposed of with general
household waste.
Bring damaged or worn-out batteries to your local
recycling center or dispose them to the battery
recycle bin found in stores.

Quick Manual v1.0 // TMT250 16
Telematics
CERTIFICATION AND APPROVALS
This sign on the package means that it is necessary
to read the User‘s Manual before your start using the
device. Full User‘s Manual version can be found in
our Wiki1.
1 wiki.teltonika-mobility.com/view/TMT250
This sign on the package means that all used
electronic and electric equipment should not be
mixed with general household waste.
CHECK ALL CERTIFICATES
All newest certicates may be found in our Wiki2.
2 wiki.teltonika-mobility.com/view/TMT250_Certication_%26_Approvals
WARRANTY
We guarantee our products 24-month warranty1period.
All batteries carry a 6-month warranty period.
Post-warranty repair service for products is not provided.
If a product stops operating within this specic warranty time, the product can be:
• Repaired
• Replaced with a new product
• Replaced with an equivalent repaired product fullling the same functionality
• Replaced with a dierent product fullling the same functionality in case of EOL for the original product
1 Additional agreement for an extended warranty period can be agreed upon separately.

Quick Manual v1.0 // TMT250 17
Telematics
WARRANTY DISCLAIMER
• Customers are only allowed to return products as a result of the product being defective, due to order assembly or
manufacturing fault.
• Products are intended to be used by personnel with training and experience.
• Warranty does not cover defects or malfunctions caused by accidents, misuse, abuse, catastrophes, improper maintenance
or inadequate installation – not following operating instructions (including failure to heed warnings) or use with equipment
with which it is not intended to be used.
• Warranty does not apply to any consequential damages.
• Warranty is not applicable for supplementary product equipment (i. e. PSU, power cables, antennas) unless the accessory is
defective on arrival.
• More information on what is RMA1
1 wiki.teltonika-gps.com/view/RMA_guidelines