Tesla MODEL X 2019 User manual

MODEL X
OWNER'S MANUAL
2019.36.1
Hong Kong

Contents
Overview.............................................................2
Interior Overview.........................................................................2
Exterior Overview....................................................................... 3
Touchscreen Overview..............................................................4
Opening and Closing..................................... 6
Keys and Doors............................................................................6
Windows....................................................................................... 15
Rear Trunk.................................................................................... 16
Front Trunk.................................................................................. 18
Interior Storage and Electronics........................................ 20
Sun Visors....................................................................................23
Seating and Safety Restraints..................24
Front and Rear Seats.............................................................. 24
Seat Belts.....................................................................................29
Seating Children Safely..........................................................32
Airbags.........................................................................................48
Driving...............................................................52
Driver Profiles.............................................................................52
Steering Wheel..........................................................................55
Mirrors...........................................................................................58
Starting and Powering O....................................................60
Gears............................................................................................. 62
Lights............................................................................................ 64
Instrument Panel.......................................................................68
Wipers and Washers............................................................... 74
Brakes............................................................................................75
Traction Control........................................................................ 79
Park Assist.................................................................................. 80
Vehicle Hold................................................................................82
Acceleration Modes................................................................. 83
Active Hood................................................................................85
Trip Information........................................................................ 86
Getting Maximum Range.......................................................87
Rear View Camera....................................................................88
Dashcam...................................................................................... 89
Active Spoiler..............................................................................91
Towing and Accessories.........................................................92
Autopilot..........................................................101
About Autopilot....................................................................... 101
Trac-Aware Cruise Control..............................................104
Autosteer.................................................................................... 110
Autopark..................................................................................... 114
Lane Assist................................................................................. 116
Collision Avoidance Assist....................................................119
Speed Assist..............................................................................122
Using the Touchscreen..............................124
Controls...................................................................................... 124
Climate Controls......................................................................134
Maps and Navigation............................................................ 140
Media and Audio.....................................................................146
Phone.......................................................................................... 149
Air Suspension.......................................................................... 151
Security Settings.....................................................................154
HomeLink®Universal Transceiver...................................... 157
Connecting to Wi-Fi.............................................................. 159
Software Updates...................................................................160
Mobile App................................................................................ 162
Charging......................................................... 163
Electric Vehicle Components............................................. 163
Battery Information................................................................165
Charging Instructions............................................................ 167
Maintenance.................................................. 173
Maintenance Schedule.......................................................... 173
Tire Care and Maintenance..................................................175
Cleaning......................................................................................182
Wiper Blades and Washer Jets..........................................185
Fluid Reservoirs.......................................................................186
Jacking and Lifting.................................................................188
Parts and Accessories........................................................... 189
Specifications............................................... 190
Identification Labels..............................................................190
Vehicle Loading........................................................................ 191
Dimensions and Weights..................................................... 194
Subsystems............................................................................... 197
Wheels and Tires................................................................... 200
Roadside Assistance.................................204
Contacting Tesla Roadside Assistance......................... 204
Instructions for Transporters.............................................205
Consumer Information............................. 208
Easter Eggs..............................................................................208
About this Owner Information.......................................... 210
Disclaimers..................................................................................211
Reporting Safety Defects.....................................................212
Declarations of Conformity................................................. 213
Contents

Overview
InteriorOverview
Note: On RHD (Right Hand Drive) vehicles, the controls illustrated above are arranged similarly,
but are mirrored on the right side of the vehicle.
1. Interior door handles (Opening Doors from the Interior on page 9)
2. Trac-Aware Cruise Control (Trac-Aware Cruise Control on page 104) and Autosteer
(Autosteer on page 110)
3. High beams (High Beam Headlights on page 66), Turn signals (Turn Signals on page 67),
Wipers and washers (Wipers and Washers on page 74)
4. Steering wheel buttons - left (Using Left Steering Wheel Buttons on page 55)
5. Instrument panel (Instrument Panel on page 68)
6. Steering wheel buttons - right (Using Right Steering Wheel Buttons on page 56)
7. Gear selector (Shifting Gears on page 62)
8. Touchscreen (Touchscreen Overview on page 4)
9. Glovebox button (Glove Box on page 20)
10. Cabin climate control (Climate Controls on page 134)
11. Power window switches (Opening and Closing on page 15)
12. Exterior mirror adjustment switches (Mirrors on page 58)
13. Seats (Front and Rear Seats on page 24)
14. Steering column adjuster (hidden from view in the above image) (Steering Wheel on page
55)
15. Horn (Horn on page 57)
16. Brakes (Brakes on page 75)
17. Accelerator pedal (Acceleration Modes on page 83)
18. Hazard warning lights (Hazard Warning Flashers on page 67)
19. Cup holders (Cup Holders on page 22)
Interior Overview
2 Model X Owner's Manual

ExteriorOverview
1. Exterior lights (Lights on page 64)
2. Front doors (Opening and Closing Front Doors from Outside Model X on page 9)
3. Falcon wing doors (Keys and Doors on page 6)
4. Charge port (Charging Instructions on page 167)
5. Active spoiler (optional) (Active Spoiler on page 91)
6. Autopilot cameras (About Autopilot on page 101)
7. Exterior mirrors (Mirrors on page 58)
8. Radar sensor (hidden from view in the above image) (About Autopilot on page 101)
9. Hood/Front trunk (Front Trunk on page 18)
10. Wheels and tires (Wheels and Tires on page 200)
11. Rear view camera (Rear View Camera on page 88 and About Autopilot on page 101)
12. Rear trunk/liftgate (Rear Trunk on page 16)
13. Ultrasonic sensors (Park Assist on page 80 and About Autopilot on page 101)
Exterior Overview
Overview 3

TouchscreenOverview
The main components of the touchscreen are
shown here. The touchscreen is used to
control many features that, in traditional cars,
are controlled using physical buttons (for
example, adjusting the heating and air
conditioning, headlights, etc.). You can also
use the touchscreen to customize Model X to
suit your preferences.
Warning: Always pay attention to road
and trac conditions when driving. To
minimize driver distraction and ensure the
safety of vehicle occupants as well as
other road users, avoid using the
touchscreen to adjust settings while the
vehicle is in motion.
Note: The image below is provided for
demonstration purposes only. Depending on
vehicle options, software version and market
region, your touchscreen may appear slightly
dierent.
1. This area on the top of the touchscreen
displays useful information and provides
shortcuts to various features. In addition
to the time of day and the current outside
temperature, this area displays the
following icons:
Touch to lock/unlock all doors and
trunks.
Touch to display the charging screen
and access charge settings on the
touchscreen.
Access information about your
Model X. See The Tesla "T" on page
5.
Add, configure, or quickly switch
driver profiles (including Valet Mode
and Easy Entry). See Driver Profiles on
page 52.
Displays when a warning notification
is in eect. Touch to display
information about the warning.
Displays when a software update is
available (see Software Updates on
page 160).
Displays when dashcam is ready to be
used (you have inserted a supported
flash drive into a front USB port).
Touch to operate dashcam (see
Dashcam on page 89).
Touch to enable or disable Sentry
Mode to actively monitor the vehicle's
surroundings (see Sentry Mode on
page 154).
Control or program HomeLink devices
(if equipped) (see HomeLink Universal
Transceiver on page 157).
Connected to a Wi-Fi network.
Connected to cellular network. Touch
to connect to Wi-Fi (see Connecting
to Wi-Fi on page 159).
Connect to a Bluetooth device (see
Pairing a Bluetooth Phone on page
149).
Displays the status of the front
passenger airbag (applicable only in
regions where the airbag can be
disabled, as described in Airbags on
page 48).
2. Controls. Touch to control features and
customize Model X to suit your
preferences (see Controls on page 124).
3. Media Player. (see Media and Audio on
page 146).
Touchscreen Overview
4 Model X Owner's Manual

4. Touch the app launcher then choose from
the following apps:
Call. See Phone on page 149.
Camera. Display the area behind
Model X. This area also displays
automatically whenever you shift into
Reverse. See Rear View Camera on
page 88.
Energy. See Getting Maximum Range
on page 87.
Entertainment. Browse the full library
of games and access video streaming
services, all from your vehicle's
touchscreen. To launch, Model X must
be in Park.
Note: Due to vehicle configuration or
market region, Entertainment, Arcade,
and/or Theater may not be available
on your vehicle.
Toybox. Shortcut to Eater Eggs. See
Easter Eggs on page 208.
Note: Swiping up on the app launcher
displays the most recently used app
(provided an app is not currently being
displayed).
Note: Depending on the market region
and vehicle options, your vehicle may not
be equipped with some features.
5. Climate Controls (see Climate Controls on
page 134).
6. Volume Control (see Volume Control on
page 146).
7. The map displays on the touchscreen at all
times (see Maps and Navigation on page
140).
Note: When you touch Controls, choose
an app, or expand Media Player, the
window displays on top of the map. To
close the Controls window, touch Controls
again or touch the Xin the top corner of
the window. To close an app, touch the X
in the top corner of the window. To close
Media Player, drag it all the way down to
the bottom of the touchscreen or touch
the icon again.
The Tesla "T"
Touch the Tesla "T" at the top center of the
touchscreen to display:
• Vehicle name (see Naming Your Vehicle
on page 132).*
• Vehicle configuration.*
• Odometer.*
• Vehicle Identification Number (VIN).*
• Version of software currently installed on
your Model X.
• Acess to release notes associated with the
currently-installed software version.*
• Acess to this owner's manual.
• One-touch access to call Tesla Customer
Support and Roadside Assistance (if
available in your market region).
• One-touch access to all discovered Easter
Eggs (see Easter Eggs on page 208).
*You can also display this information by
touching Controls > Software.
Touchscreen Overview
Overview 5

OpeningandClosing
KeysandDoors
Keyless Locking and Unlocking
Locking and unlocking Model X is convenient.
Although you must be carrying a valid key,
there is no need to use it. Model X has sensors
around the driver's door that can recognize
the presence of a key within a range of
approximately one meter. So, you can keep
your key in your pocket or purse and Model X
detects it as you approach.
When you walk up to Model X carrying your
key, the doors automatically unlock if Passive
Entry is on (Controls > Safety & Security >
Passive Entry). To open the rear trunk, press
the switch located under the trunk’s exterior
handle.
Note: Model X must detect your key near the
driver's door before the doors or rear trunk
unlock.
Note: If Passive Entry is o, you must use the
key to unlock Model X. See Using the Key on
page 6.
If equipped with the premium upgrade
package, and the Automatic Doors setting is
turned on, when you walk up to Model X
carrying your key, doors automatically unlock
and the driver's door partially opens. If not
equipped, or if this setting is turned o, doors
automatically unlock and a door opens when
you press its handle.
Note: You can choose whether you want all
doors, or just the driver's door, to unlock when
you approach Model X carrying your key (see
Door Unlock Mode on page 12).
When carrying your key with you, you can also
open the rear trunk without having to use the
key. Simply press the switch located under the
trunk’s exterior handle. Driver Door Unlock
Mode (see Door Unlock Mode on page 12)
must be o and the vehicle must detect the
key near the driver's door before opening the
rear trunk.
Model X also locks automatically. If you enable
Walk Away Door Lock, Model X locks when
you walk away carrying your key with you (see
Walk-Away Locking on page 12).
In addition, you can set Model X to sound a
soft horn whenever you car locks or unlocks.
To set up, touch Controls > Vehicle > Lock
Confirmation Sound.
While sitting inside Model X, you can also lock
and unlock the vehicle by touching the icon on
the touchscreen's status bar or by touching
Controls > Quick Controls.
Using the Key
To quickly familiarize yourself with the key,
think of the key as a miniature version of
Model X, with the Tesla badge representing
the front. The key has three buttons on the top
that feel like softer areas on the surface, and a
metal button on each side representing the
falcon wing doors.
1. Trunk
• Double-click to open the rear trunk.
• If equipped with a powered liftgate,
double-click to close the rear trunk.
You can also single-click to stop the
liftgate when it is moving.
• Hold the button down for one to two
seconds to open the charge port door.
2. Lock/Unlock All
• Single-click to lock all doors and rear
trunk. Hazard warning lights flash
once.
Note: If a door or the rear trunk is
open, hazard warning lights flash
three times and doors do not lock. But
you can enable a single-click to both
close all doors (and rear trunk) and
lock them, by turning on the Close All
with Key Fob setting (touch
Controls > Vehicle > Close All with Key
Fob). By default, this setting is turned
o and you must triple-click the
button to close and lock all doors.
Keys and Doors
6 Model X Owner's Manual

• Double-click to unlock. Hazard
warning lights flash twice.
Note: If Model X is equipped with the
premium upgrades package and
Automatic Doors is enabled (touch
Controls > Vehicle > Automatic
Doors), doors unlock and the driver's
door opens as you approach Model X.
A subsequent double-click opens the
passenger front door.
3. Front trunk
• Double-click to open the front trunk.
4. Falcon wing doors
• Double-click to open/close the
associated falcon wing door.
• Single-click to stop movement of the
associated falcon wing door.
Subsequently double-clicking reverses
movement of the falcon wing door.
For example if the door was opening,
it closes, and vice versa.
Note: Falcon wing doors are designed
to proactively detect obstacles that
prevent the doors from moving when
an obstacle is detected.
Warning: Model X falcon wing
doors have several sensors to
detect the presence of an object
in the door's path. In most cases,
when an object is detected, the
door stops moving. However, the
sensors are unable to detect all
areas under all circumstances,
particularly when closing,
Therefore, you must monitor the
movement of falcon wing doors
to ensure the door's path of
movement is free of obstacles,
staying prepared at all times to
proactively intervene to stop the
door from contacting an object
(including a person). Failure to do
so can cause serious damage or
bodily injury.
You do not need to point the key at Model X,
but you must be within operating range
(which varies depending on the strength of
the key’s battery).
If Model X is unable to detect the key, the
touchscreen displays a message indicating
that a key is not inside. Place the key where
Model X can best detect it, which is below the
12V power socket (see Key Not Inside on page
60).
Radio equipment on a similar frequency can
aect the key. If this happens, move the key at
least 30 cm away from other electronic
devices (phone, laptop, etc). If the key does
not work, you may need to change its battery.
If the key’s battery is discharged, you can
open Model X by following the unlocking
procedure (see Unlocking When the Key
Doesn't Work on page 13).
Caution: Remember to bring the key with
you when you drive. Although you can
drive Model X away from its key, you will
be unable to power it back on after it
powers o.
Caution: Protect the key from impact,
high temperatures, and damage from
liquids. Avoid contact with solvents,
waxes and abrasive cleaners.
Replacing the Key Battery
The key’s battery lasts for approximately a
year with normal use. When the battery is low,
a message displays on the instrument panel.
Follow these steps to replace it:
Note: Tesla recommends replacing the battery
in all keys at the same time.
1. With the key placed button-side down on
a soft surface, use a small flat-bladed tool
or fingernail to release the bottom cover.
Note: If a lanyard is attached to the key,
you can release the bottom cover by
placing your thumb against the "X" on the
bottom cover, then firmly pulling the
lanyard toward you (hence pushing the
key o of its cover). You can also pry the
cover o by placing a small flat-bladed
tool, a fingernail, or the Tesla-provided
tool against the lanyard cord.
Keys and Doors
Opening and Closing 7

2. Remove the battery by carefully releasing
it from the retaining clips at an angle.
3. Insert the new battery (type CR2354) with
the ‘+’ side facing up. The battery fits
snugly so you must slide it into position at
an angle toward the Positive contact (the
contact located near the center of the
key), then press down firmly on the other
side, ensuring it is held firmly in its
intended position.
Note: Tesla recommends using Panasonic
CR2354 batteries. These can be
purchased through online retailers, local
supermarkets, and drug stores.
Caution: The battery should press
against the spring on the positive
contact. Do not place the battery on
top of the contact and force it down
vertically. Doing so may damage the
contact.
Note: Wipe the battery clean before fitting
and avoid touching the battery's flat
surfaces. Finger marks on the flat surfaces
of the battery can reduce battery life.
4. Holding the cover at an angle, align the
tabs on the widest side of the cover with
the corresponding slots on the key, then
press the cover firmly onto the key until it
snaps into place.
5. Test that the key works by unlocking and
locking your vehicle.
Keys and Doors
8 Model X Owner's Manual

Attaching a Lanyard
The Model X key supports the use of a small
lanyard. To attach a lanyard, release the
bottom cover as described above. Place the
lanyard over the pin on the back side of the
key. Re-align the cover and snap into place.
Getting More Keys
If you lose a key or require an additional one,
contact Tesla. Model X can recognize up to
eight keys.
When ordering a new key for Model X, take all
available keys with you for reprogramming.
Opening Doors from the Interior
To open a front door, pull the interior door
handle toward you.
You can also use the touchscreen to open and
close doors when inside Model X. Touch
Controls > Quick Controls, then choose the
door you want to open or close. In addition, if
Model X is equipped with the premium
upgrades package, when you press the brake
pedal, the driver's door automatically closes.
Note: To prevent children from opening falcon
wing doors using the interior handles, use the
touchscreen, Controls > Vehicle > Child-
Protection Lock, to turn on the child-
protection locks (see Child-Protection Lock on
page 12).
Opening and Closing Front Doors
from Outside Model X
Model X doors are electrically powered. When
you approach Model X carrying the key, you
can specify that you want to unlock only the
driver's door by touching Controls > Vehicle >
Driver Door Unlock Mode.
If equipped, you can also set the driver's door
to open automatically upon your approach.
The door partially opens (between 20° and
45° depending on obstacles detected by
sensors). Touch Controls > Vehicle >
Automatic Doors. If this setting is on, you can
also open the driver's door by double-clicking
the key's lock/unlock button. A subsequent
double-click opens the front passenger door.
Caution: The front doors may not fully
open or close automatically when parked
on a very steep hill. Never rely on Model X
to fully open or close the doors for you
when parked on a steep hill.
Note: Depending on date of manufacture and
options chosen at time of purchase, your
Model X may not be equipped with automatic
doors.
Whenever a door is open, the Door
Open indicator displays on the
instrument panel. Also, the image of
the Model X on the touchscreen's
Controls > Quick Controls window
also provides a visual representation
of an open door or trunk.
To close doors, you can:
• Manually push them shut.
• Use the touchscreen (Controls > Quick
Controls) to close each individual door (or
trunk).
• Single-click or triple-click the key's lock/
unlock button (if the Close All with Key
Fob setting is on, only a single click is
needed to close all doors and trunks—a
triple-click is needed if the setting is o).
Note: Powered doors stop moving if an
obstacle is detected.
Warning: Before allowing an automated
feature to open or close a front door
(rather than doing so manually), it is
important to check that the area around
the door is free of obstacles (such as
people and objects). You must proactively
monitor the door's movement to ensure
that it does not contact a person or
Keys and Doors
Opening and Closing 9

object. Failure to do so can result in
damage or serious injury.
Opening and Closing Falcon Wing
Doors
Model X has electrically-powered falcon wing
doors that easily open and close by pressing a
button, using the key, or touching the
associated icon on the touchscreen
(Controls > Quick Controls). The falcon wing
doors are equipped with several sensors that
detect the presence of people and objects
and, if an object is detected, the door stops
moving. Based on detected objects, the doors
may adjust their outward and upward
movement in an attempt to avoid contacting
the object. For example, if an object is
detected above Model X, the door's
movement may extend further outward but
lower, whereas if an object is detected beside
the door, the door may extend outward much
less.
Warning: It is important to keep your
hands clear of the falcon wing door
frames at all times. Proactively check the
door frame area prior to closing, and
monitor the movement of the door during
closing to ensure that it does not come
into contact with a person or object.
Failure to do so can result in damage or
serious injury.
Warning: Before opening or closing a
falcon wing door, it is important to check
that the area around the door is free of
obstacles (people and objects). Although
the doors have many sensors, it can not
detect all objects at all times, particularly
when moving. At any given moment,
there may be areas near the door that are
not in the detection zone. Therefore,
when opening or closing a falcon wing
door, you and your passengers must
stand away from the door as it is moving,
while proactively monitoring the door's
movement and being prepared to take
corrective action at any time. To stop a
door from moving, single-click the falcon
wing door button on the key, press the
switch on the door or door pillar, or touch
the button on the touchscreen.
To open a falcon wing door from outside
Model X, press the door handle or press the
falcon wing door button on the key (see Using
the Key on page 6).
To open a falcon wing door from inside Model
X, press the switch located on the door pillar,
or touch the associated door icon on the
touchscreen (Controls > Quick Controls):
Note: If Model X is locked, using the switch
(illustrated above) the first time unlocks the
associated door. Pulling it a second time
opens it.
To close a falcon wing door, press the button
located on the inside of the door. You can also
use the key (see Using the Key on page 6), use
the switch on the door pillar (illustrated
above), or touch the associated door icon on
the touchscreen (Controls > Quick Controls).
Note: To prevent children from opening falcon
wing doors using the interior switch, turn on
child-protection locks using the touchscreen
(Controls > Vehicle > Child- Protection Lock).
See Child-Protection Lock on page 12.
Note: You can configure Model X to open the
falcon wing doors to a lower height setting by
using the touchscreen (Controls > Vehicle >
Falcon Door Height).
Keys and Doors
10 Model X Owner's Manual

Note: If a falcon wing door detects an obstacle
while closing, it reverses a few inches before it
stops moving.
Warning: Whenever a front door is
partially open (approximately 20°) as you
are opening or closing the associated
falcon wing door, you MUST keep your
hands (or any object) away from the
opening edge of the front door. When a
falcon wing door passes by a partially
opened front door, the distance between
the two doors is very narrow. Objects,
such as hands or fingers, placed in this
area, are not detected by sensors and can
therefore become pinched between the
doors. To avoid bodily injury, it is a good
practice to keep your hands away from
the front door whenever you are opening
or closing a falcon wing door.
Warning: When opening or closing a
falcon wing door, it is important to
proactively monitor the movement of the
door to ensure that it does not come into
contact with a person or object. Failure to
do so can cause serious damage or injury.
Caution: Remove accumulation of snow
or ice before opening a falcon wing door.
Snow can get inside Model X and ice can
prevent the door from opening.
Caution: In rainy weather, leaving a falcon
wing open while opening the liftgate can
result in rain water falling from the liftgate
into the rear seating area.
Note: Falcon wing doors open only when
Model X is stationary.
Obstacle Detection
A falcon wing door stops moving when one of
its many sensors detects an obstacle, or when
the door senses resistance because it has
made contact with an object. The touchscreen
displays a warning. In these cases, provided it
is appropriate to continue opening or closing
the falcon wing door, you can override
obstacle detection by pressing and holding
the switch located on the door pillar, or
touching and holding the associated door icon
on the touchscreen.
When Model X detects a low ceiling (for
example, in a garage), it opens the falcon wing
doors (and trunk) to a lower height, even if no
obstacle is detected. You can override this
height and open the doors higher by touching
the associated door icon on the touchscreen
(Controls > Quick Controls). The touchscreen
displays a message asking you if you always
want to open the doors to the higher height at
this location, and saves your choice. The next
time you open the falcon wing doors at this
location, Model X opens them to the height
you saved.
Warning: Before overriding a falcon wing
door's default opening height, visually
inspect the area to ensure adequate
clearance between the door and the
detected object.
Warning: Applying adhesive products
such as wraps, stickers, rubber coating,
etc. on the outside of the falcon wing
doors can aect the sensors’ ability to
detect obstacles properly.
Calibration
If the falcon wing doors lose calibration, a
message displays on the touchscreen. To
calibrate the doors, first ensure that both
doors have plenty of space to open and close
and are clear of passengers, objects, etc. Then
press and hold the Calibrate button until five
seconds after calibration is complete. During
calibration, the lower door opens all the way
out (requiring extra space on the side of
Model X), the upper door moves all the way
down, and then the lower door closes.
Interior Locking and Unlocking
From inside Model X, you can use the
touchscreen to lock or unlock doors and
trunks, provided a valid key is inside the
vehicle. Touch the lock icon on the
touchscreen's status bar.
Keys and Doors
Opening and Closing 11

When you stop Model X and engage the Park
gear, you can choose whether you want doors
to unlock or remain locked. To do so, touch
Controls > Vehicle > Unlock on Park. When
enabled, doors automatically unlock when you
engage the Park gear.
You can also unlock doors by pressing the
Park button on the end of the gear selector a
second time (for example, after pressing it one
time to engage the Park gear).
Note: If a door or trunk is still open when you
lock Model X, it locks when you close it.
Door Unlock Mode
You can choose to unlock only the driver's
door when you approach your vehicle carrying
your key or when you shift into Park. To do so,
touch Controls > Vehicle > Driver Door Unlock
Mode.
Child-Protection Lock
Model X has child-protection locks on the
falcon wing doors and liftgate to prevent them
from being opened using interior handles. Use
the touchscreen to turn child-protection locks
on or o. Touch Controls > Vehicle > Child-
Protection Lock.
Note: It is recommended that you turn child-
protection locks on whenever children are
seated in the rear seats.
Drive Away Locking
Model X automatically locks all doors
(including the trunks) whenever your driving
speed exceeds 8 km/h.
Walk-Away Locking
Doors and trunks automatically lock whenever
you walk away carrying the key or if the key is
otherwise not detected by your vehicle (not
present, dead battery, etc.).
To turn this feature on or o, touch Controls >
Vehicle > Walk-Away Door Lock.
Note: If Model X detects an authenticated key
for five minutes after you exit the vehicle and
close all doors, Walk-Away Lock disables and
will not lock when you leave with the key. You
will need to manually lock your vehicle until
after your next drive.
Note: If all doors are closed and you use the
key to unlock Model X, walk away locking is
temporarily suspended for one minute. If you
open a door within this minute, it does not re-
lock until after all the doors are closed and
you have walked away with the key.
Note: If your vehicle was unlocked using the
mobile app, it automatically locks after a short
period of time with all doors closed. If parking
in an area without cellular service, such as an
indoor parking garage, ensure that you have a
functional key fob readily available.
Keys and Doors
12 Model X Owner's Manual

Unlocking When the Key Doesn't
Work
If Model X does not unlock when you walk up
to it, or when you double-click the unlock
button on the top of your key, the key’s
battery may be dead. Even if this is the case,
you can still use the key to unlock and drive
Model X.
Note: Although you can still use your key, you
should consider using the mobile app to
remotely unlock and start the vehicle. Then,
replace your key's battery when convenient.
To unlock Model X (and disable the security
alarm) using the key, first position the key at
the base of the door pillar between the front
door and the falcon wing door, on the driver's
side of the vehicle. Then press the driver's
door handle. If Model X doesn't unlock, try
adjusting the position of the key and try again.
The key must be in the correct position for the
vehicle to unlock. If Model X still doesn't
unlock, remove and reinstall the key's battery
and try again.
Note: The following illustration assumes a left
hand drive (LHD) vehicle. On a right hand
drive (RHD) vehicle, the locations are
mirrored.
To drive Model X after gaining access to the
cabin, place the bottom of the key against the
center console, immediately below the 12V
power outlet, then press and hold the brake
pedal to start Model X.
Note: Unlocking Model X using this method
disables walk away locking. You must
manually re-enable walk away locking after
replacing the key’s battery.
Keys and Doors
Opening and Closing 13

Opening Interior Doors with No
Power
If Model X has no electrical power, the front
doors open as usual using the interior door
handles. To open the rear doors, carefully
remove the speaker grille from the door and
pull the mechanical release cable down and
towards the front of the vehicle. After the
latch is released, manually lift up the door.
Keys and Doors
14 Model X Owner's Manual

Windows
Opening and Closing
Press down on a switch to lower the
associated window. Window switches operate
at two levels:
• To lower a window fully, press the switch
all the way down and immediately release.
• To lower a window partially, press the
switch gently and release when the
window is where you want it.
Similarly, pull a switch to raise the associated
window:
• To raise a window fully, pull the switch all
the way up and immediately release.
• To raise a window partially, pull the switch
gently and release when the window is
where you want it.
Warning: Before closing a window, it is
the driver’s responsibility to ensure that
all occupants, especially children, do not
have any body parts extended through
the window’s opening. Failure to do so
can cause serious injury.
Locking Rear Windows
To prevent passengers from using the rear
window switches, press the rear window lock
switch. The switch light turns on. To unlock
rear windows, press the switch again.
Warning: To ensure safety, it is
recommended that you lock the rear
window switches whenever children are
seated in the rear seats.
Warning: Never leave children unattended
in Model X.
Windows
Opening and Closing 15

RearTrunk
Opening
To open the rear trunk, ensure the vehicle is in
Park then do one of the following:
• Touch Controls > Quick Controls > TRUNK
on the touchscreen.
• Double-click the rear trunk button on the
key.
• Touch the trunk button on the mobile app.
• With Model X unlocked, press the switch
located under the rear trunk's exterior
handle.
Note: If Passive Entry is o, you must use the
key to unlock Model X before you can use the
switch to manually open the rear trunk. See
Using the Key on page 6.
When a door or trunk/liftgate is
open, the instrument panel displays
the Door Open indicator light. The
image of your Model X on the
touchscreen also displays the open
trunk.
To stop a powered liftgate while it is moving,
single-click the rear trunk button on the key
fob. Then, when you double-click the rear
trunk button, it moves again, but in the
opposite direction (provided it was not almost
entirely open or closed when you stopped it).
For example, if you single-click to stop the
liftgate while it is opening, when you double-
click, it closes.
To open the rear trunk from inside Model X in
the unlikely situation that Model X has no
power, see Interior Emergency Trunk Release
on page 17.
If Model X detects a low ceiling (for example,
in a garage), it opens the rear trunk (and
falcon wing doors) to a lower height, even if
no obstacle is detected. You can override this
height manually by opening the rear trunk to a
higher height. Model X asks you on the
touchscreen if you always want to open the
trunk to the higher height in this location, and
saves your choice. The next time you open the
falcon wing doors in this location, Model X
opens them to the height you saved.
Warning: Before opening or closing the
liftgate, it is important to check that the
area around the liftgate is free of
obstacles (people and objects). Although
the powered liftgate can detect obstacles,
it can not detect all objects at all times.
Do not rely on the liftgate to sense an
obstruction when opening or closing. You
must proactively monitor the liftgate to
ensure that it does not come into contact
with a person or object. Failure to do so
may result in damage or serious injury.
Load Limits
Secure all cargo before moving Model X, and
place heavy cargo in the lower trunk
compartment.
Caution: To avoid damage, never load
more than 175 lbs (80 kg) on the rear load
floor (above the lower trunk
compartment) or more than 285 lbs (130
kg) in the lower trunk compartment.
Doing so can cause damage.
Closing
To close the powered liftgate, do one of the
following:
• Touch Controls > Quick Controls > TRUNK
on the touchscreen.
• Double-click the trunk button on the key
fob.
• Press the switch located on the underside
of the liftgate (see Adjusting Liftgate
Opening Height on page 17).
If a powered liftgate senses an obstruction
when closing, it automatically opens and
sounds five chimes. Remove the obstruction
and try closing it again. If it cannot close the
second time, powered operation is temporarily
disabled. Close it manually to restore powered
operation.
Rear Trunk
16 Model X Owner's Manual

Note: The power closing feature is also
temporarily disabled if you leave the powered
liftgate open for more than an hour.
Adjusting Liftgate Opening Height
You can adjust the opening height of the
powered liftgate to make it easier to reach or
to avoid low-hanging ceilings or objects (for
example, a garage door or light):
1. Open the liftgate, then manually lower or
raise it to the desired opening height.
2. Press and hold the button on the
underside of the liftgate for two seconds
until you hear a confirmation chime.
3. Confirm that you have set it to the desired
height by closing the liftgate, then
reopening it.
Accessing the Cargo Area
To access the cargo area inside the Model X
rear trunk, push down on the ridged portion of
the handle of the cargo cover and then pull
up. You can then adjust the position of the
cargo cover or completely remove it from
Model X.
Caution: Never load more than 175 lbs (80
kg) on the rear load floor (above the
lower trunk compartment) or more than
285 lbs (130 kg) in the lower trunk
compartment. Doing so can cause
damage.
Interior Emergency Trunk Release
An illuminated mechanical release located
inside the rear trunk allows you to open the
rear trunk from the inside if Model X has no
electrical power. This mechanical release also
allows a person locked inside to get out.
1. Remove the cover by pulling its lower
edge very firmly toward you.
2. Pull the cable to release the latch.
3. Push the rear trunk open.
Note: The button glows for several hours after
a brief exposure to ambient light.
Warning: Do not allow children to play
inside the trunk or become locked inside.
An unrestrained child could suer serious
injury or death in a crash. A child could
suer heat exhaustion if trapped in the
vehicle, especially without climate control
on.
Rear Trunk
Opening and Closing 17

FrontTrunk
Opening
To open the front trunk:
1. Ensure that the area around the hood is
free of obstacles.
2. Touch Controls > Quick Controls > FRONT
TRUNK on the touchscreen, touch the
front trunk button on the mobile app, or
double-click the front trunk button on the
key.
3. Pull the hood up.
When a door or trunk/liftgate is
open, the instrument panel displays
the Door Open indicator light. The
image of your Model X on the
touchscreen also displays the open
front trunk.
Warning: Before opening or closing the
hood, it is important to check that the
area around the hood is free of obstacles
(people and objects). Failure to do so
may result in damage or serious injury.
Note: The front trunk locks whenever closed
and you lock Model X using either the
touchscreen or externally using the key or
mobile app, you leave Model X carrying your
key (if Walk-Away Locking on page 12 is
turned on), or when Valet mode is active (see
Valet Mode on page 53).
Closing
The Model X hood is not heavy enough to
latch under its own weight and applying
pressure on the front edge or center of the
hood can cause damage.
To properly close the hood:
1. Lower the hood until the striker touches
the latches.
2. Place both hands on the front of the hood
in the areas shown (in green), then press
down firmly to engage the latches.
3. Carefully try to lift the front edge of the
hood to ensure that it is fully closed.
Caution: To prevent damage:
• Apply pressure only to the green
areas shown. Applying pressure to
the red areas can cause damage.
• Do not close the hood with one hand.
Doing so applies concentrated force
in one area and can result in a dent or
crease.
• Do not apply pressure to the front
edge of the hood. Doing so can
crease the edge.
• Do not slam or drop the hood.
Warning: Before driving, you must ensure
that the hood is securely latched in the
fully closed position by carefully trying to
lift the front edge of the hood upward
and confirming there is no movement.
Interior Emergency Release
An illuminated interior release button inside
the front trunk allows a person locked inside
to get out.
Press the interior release button to open the
front trunk, then push up on the hood.
Note: The interior release button glows
following a brief exposure to ambient light.
Front Trunk
18 Model X Owner's Manual

Warning: People should never climb
inside the front trunk. Never shut the
front trunk when a person is inside.
Warning: Care should be taken to ensure
that objects inside the front trunk do not
bump against the release button, causing
the trunk to accidentally open.
Front Trunk
Opening and Closing 19