2.4 WARRANTY DETAILS
The “General Terms & Conditions of Sale and Delivery” of the manufacturer or his authorized
representative apply.
• TESUP Limited Warranty does not warrant that the operation of the Wind Turbine will be
uninterrupted, nor does this Limited Warranty guarantee specic performance or energy
production under any conditions.
• TESUP Limited Warranty does not apply to claims arising from installation of your HERA
Wind Pro Wind Turbine at improper or decient site locations as described in this user
manual. TESUP Limited Warranty does not cover any part that was not manufactured by
TESUP, nor does it cover the costs of any repairs or adjustments to your Wind Turbine that
might be needed because of the use of non-HERA Wind Pro parts, components, equipment,
or materials.
• TESUP Limited Warranty does not apply to: (i) consumable parts; (ii) cosmetic damage,
including scratches or dents unless such damage compromises the product’s function;
(iii) damage caused by overload, surges, use with any unsuitable power source, voltage
irregularities or utility system failures that enter the Wind Turbine through the output
side; (iv) damage caused by acts of God (including ood, re, earthquake, lightning, hail
damage, ying debris, wind speeds in excess of 50m/s, tornadoes, hurricanes or other
cyclonic windstorms), misuse, negligence, accident, abuse, or vandalism; (v) damage due to
a failure to service and maintainance, and/or operate the Wind Turbine in accordance with
its User Manual or provided instructions; (vi) a Wind Turbine or any of its parts that has been
modied to alter functionality or capability without the written permission of TESUP; (vii) any
Wind Turbine part whose serial number has been removed or defaced; (viii) damage or loss
to any items or products not manufactured by TESUP that are connected to, powered by, or
otherwise attached to, the Wind Turbine; (ix) any expenses incurred from travel to and from
the repair location, troubleshooting, diagnostic and repair services, equipment expenses, or;
(x) damage due to improper installation of the Wind Turbine that is not in accordance to the
user manual or, (xi) use of the wind turbine in wind regimes with an annual average of 8 m/s
or greater.
2.5 PRODUCT FEEDBACK
Please notify the manufacturer or his authorized representative about any of the following:
• Accidents
• Potential safety hazards associated with the wind turbine system
• Ambiguities in this translation of the original instructions
• Description of the wind turbine system
5TESUP Electronics Ltd. All rights reserved. ©2023 | www.tesup.com
2. General
HERA WIND PRO USER MANUAL
