The Splash Lab TSL.960 Series Maintenance and service guide

TSL.960 / TSL.990
deck mounted sensor faucet
installation + maintenance

3 Safety +warnings
4 Box contents
5 Diagram
6Technical data
8 Before you install
9 Technical drawing
11 How to install
15 Commissioning + operation
16 Troubleshooting
17 Cleaning
18 Maintenance
19 Warranty
Back Cover Contact details
contents
2TSL.960 / TSL.990 MANUAL

TSL.960 / TSL.990 MANUAL 3
For more information contact:
Tel: [phone]
Email: [e-mail]
Read and save these instructions
WARNING !
To reduce the risk of fire, electric shock or injury to persons, observe the following:
+ Use this unit only in the manner intended by the manufacturer. If you have
questions, contact the manufacturer (see back page for more details).
+ Ensure plumbing is installed correctly before activating water supply.
+ All plumbing is to be installed in accordance with applicable codes
and regulations.
TSL.960 / TSL.990

4TSL.960 / TSL.990 MANUAL
box contents
1
3
4
2
5
7
8
10
11
12
9
6
1Faucet assembly
2Inline filter / strainer
3Solenoid valve
4Mains power suply unit
5
6Battery holder (must be specified separately)
7Backnut
8Base O-ring
9Anti-rotation plate
10 Aerator - 1.89lpm - Spray pattern
11 Solenoid connector cable
12 Aerator key
Battery (must be specified separately)

TSL.960 / TSL.990 MANUAL 5
diagram
1 Faucet assembly
2 Anti-rotation plate
3 Backnut
4 Solenoid valve
5 Inline filter / strainer
6 Solenoid connector cable
7 Mains power supply unit
8 Battery holder (not included)
1
3
4
2
5
7
8
6

6TSL.960 / TSL.990 MANUAL
technical data
Overview
The TSL.960 and 990 are stainless steel, deck-mounted sensor faucets, available
in a variety of colored finishes, with a sleek and minimalist design.
Codes Power Finishes
Mains
Mains
Mains
Mains
TSL.990.CS
TSL.990.CP
TSL.990.BK
TSL.990.BR
TSL.990.BZ Mains
Brushed Stainless Steel
Brushed Copper
Brushed Black
Brushed Brass
Brushed Bronze
Light Reflectance Values
Brushed Stainless Steel 58
Brushed Copper 19
Brushed Black 3
Brushed Brass 40
Brushed Bronze 17
Technical Data: Mechanical
Body Material
Coating Type
Weight
Aerator
Min/Max pressure
Flow Rates
Max Hot Water Temperature
AISI 304 Stainless Steel
PVD (colours only)
3 lbs.
Cascade flow
4.25 - 108psi
0.5gpm
Also available as optional extras:
0.35gpm
1gpm
140°F

TSL.960 / TSL.990 MANUAL 7
technical data
Technical Data: Electrical
Power Supply (Battery)
Power Supply (Mains)
Output (Max)
Power Consumption
Solenoid Valve
Water Ingress (PSU)
Cable Lengths
6V CR-P2 Lithium Battery
Mains 110-230 Vac, 50-60Hz, 1.5A
1A
< 87% Active mode, 0.3W No load
6V latching
IP55
Connection to sensor cable - 31 1/2"
Connection to fused supply - 31 1/2"
Technical Data: Sensor
Sensor Type Infra red
Pre-set Sensor Range 8 11/16"
Maximum Sensor Range 9 11/16"
Comfort Delay 2 seconds
Security Time-out 30 seconds
Operating Temperature 32 to 122ºF
Response Time (max) < 300ms
Compliance
7
ADA compliant
ASME A112.18.1/CA B125.1-2018,
NSF/ANSI 61-2017
NSF/ANSI 372-2016,
NSF/ANSI/CAN 61-2022
International Plumbing Code (IPC) 2021, 2018, 2015, 2012 and 2009
International Residential Code (IRC) 2021, 2018, 2015, 2012 and 2009
Uniform Plumbing Code (UPC) 2021, 2018, 2015, 2012 and 2009
Uniform Plumbing Code (UPC) 2021, 2018, 2015, 2012 and 2009
LEED.v4– Compliant for assessment for Water Saving and Eciency

8TSL.960 / TSL.990 MANUAL
Access Requirements
It is critical all components which require fixing behind the wall are easily accessible at
all times during installation and routine maintenance.
Front access: If the underside of the wash basin is tiled in, or is fixed onto a vanity
unit, a front hatch or panel(s) must be constructed below the wash basin for ongoing
maintenance access.
Access Requirements
1. A pre-mixed water supply is required that complies with the current local
plumbing regulations.
2. A minimum dynamic water pressure of 4.25 psi is required for valve to function.
Gravity-fed installations may require the installation of a booster pump to
achieve the optimum operating pressure.
3. All pipework must be flushed through prior to the faucet being connected to
ensure all debris is clear and will not enter the faucet. Chlorination of the
building system must also be performed prior to connection of the faucet.
4. For mains powered faucets, a 3A fused power supply is required. If required,
multiple PSUs can be connected to the mains supply if the fuse is upgraded
accordingly.
before you install
!
Caution
+ The TSL.960 / TSL.990 parts must be put together correctly before
installation.
+ All parts must be installed correctly before powering up the system.

TSL.960 / TSL.990 MANUAL 9
technical drawing
FRONT SIDE
Ø1- 3/16” 5- 15/64”
IR SENSOR
" BSP PROVIDE 1- 11/32” THROUGH HOLE
23- 5/8” LEAD LENGTH
SENSOR CONNECTOR LEAD TO
SENSOR CONNECTOR CABLE TO POWER SUPPLY
SOLENOID VALVE
7- 7/8” LEAD LENGTH
15- 3/4” LEAD LENGTH 27- 9/16”FLEXIBLE HOSE
POWER SUPPLY
SOLENOID VALVE
1
2
5- 5/16”
25/64” MIN 1- 3/8” MAX
5- 5/16”
TSL.990
FRONT
SENSOR CONNECTOR LEAD TO
POWER SUPPLY
10MM MIN 35MM MAX
1
2
" BSP PROVIDED 34MM THROUGH HOLE
SENSOR CONNECTOR CABLE TO
SOLENOID VALVE
IR SENSOR
700MM FLEXIBLE HOSE
POWER SUPPLY
SOLENOID VALVE
135 135
13330
400mm LEAD LENGTH
200mm LEAD LENGTH
600mm LEAD LENGTH
SIDE
SENSOR CONNECTOR LEAD TO
POWER SUPPLY
10MM MIN 35MM MAX
1
2
" BSP PROVIDED 34MM THROUGH HOLE
SENSOR CONNECTOR CABLE TO
SOLENOID VALVE
IR SENSOR
700MM FLEXIBLE HOSE
POWER SUPPLY
SOLENOID VALVE
135 135
13330
400mm LEAD LENGTH
200mm LEAD LENGTH
600mm LEAD LENGTH

10 TSL.960 / TSL.990 MANUAL
technical drawing
TSL.960
FRONT SIDE
Ø1- 3/16” 7- 13/64”
IR SENSOR
" BSP PROVIDE 1- 11/32” THROUGH HOLE
23- 5/8” LENGTH
SENSOR CONNECTOR
SENSOR CONNECTOPR LEAD TO POWER SUPPLY
CABLE TO SOLENOID VALVE
15- 3/4” LEAD LENGTH 27- 9/16” FLEXIBLE HOSE
7- 7/8” LENGTH
POWER SUPPLY
SOLENOID VALVE
25/64” MIN 1- 3/8” MAX
6- 57/64”
1
2
FRONT
SENSOR CONNECTOR LEAD TO
POWER SUPPLY
10MM MIN 35MM MAX
1
2
" BSP PROVIDED 34MM THROUGH HOLE
SENSOR CONNECTOR CABLE TO
SOLENOID VALVE
IR SENSOR
700MM FLEXIBLE HOSE
POWER SUPPLY
SOLENOID VALVE
135 135
13330
400mm LEAD LENGTH
200mm LEAD LENGTH
600mm LEAD LENGTH
SIDE
SENSOR CONNECTOR LEAD TO
POWER SUPPLY
10MM MIN 35MM MAX
1
2
" BSP PROVIDED 34MM THROUGH HOLE
SENSOR CONNECTOR CABLE TO
SOLENOID VALVE
IR SENSOR
700MM FLEXIBLE HOSE
POWER SUPPLY
SOLENOID VALVE
135 135
13330
400mm LEAD LENGTH
200mm LEAD LENGTH
600mm LEAD LENGTH

TSL.960 / TSL.990 MANUAL 11
1
Mark faucet hole center onto the surface
for installation.
Faucet Installation
2
Drill a 1 3/8" diameter hole in the
countertop.
3
Insert the faucet through hole in basin
or countertop.
4
Slide the anti-rotation plate and fixing
nut over flexi hose and sensor cable and
onto mounting shank.
how to install

12 TSL.960 / TSL.990 MANUAL
5
Using fixings suitable to your application,
fix the anti rotation plate using the holes
provided.
Faucet Installation
6
Slide the backnut over the flexible
hose and sensor leads. Tighten using a
spanner.
7
Position the power supply to the
underside of the unit. Before fixing
into place ensure cables can reach
connector positions.
8
Connect the power supply cable to the
sensor cable.

TSL.960 / TSL.990 MANUAL 13
9
Position the solenoid valve to the
underside of the unit. Before fixing into
place, ensure cables can reach the
connector positions.
Faucet Installation
10
Connect the solenoid cable connector
leads to the solenoid valve. observing the
correct polarity of the terminals.
11
Connect the solenoid cable connector to
the sensor connector.
12
Fit the flexible hose nut onto the solenoid
adapter

14 TSL.960 / TSL.990 MANUAL
Faucet Installation
13
Insert conic filter into inlet side of valve
and connect to water supply. The filter
must be fitted, otherwise the warranty
may be invalid.
14
Once all nuts are tightened, open the
water inlet and allow water to flow.
WARNING: Ensure all connections are
fully tightened to ensure full seal of the
faucet.
15
The product is now ready to be wired into
the spur andtested andcommissioned
accordingly.

TSL.960 / TSL.990 MANUAL 15
commissioning
+ Connect the water supply (turn isolation valve on)
+ Turn power supply on and wait 20 seconds
+ Activate the sensor by placing hand within detection range, and water will flow.
Adjusting the sensor range:
The sensor range can be adjusted if required to suit the installation conditions.
1. Disconnect the power supply (battery or mains).
2. Wait a few seconds and reconnect the power supply.
3. Position your hand less than 5cm in front of the sensor whilst the LED flashes.
4. When the LED is contiuously lit (and no longer flashing), position your hand at
the new detection distance.
5. Wait until the LED goes out before removing your hand.
6. When the LED goes out the new detection distance will be set.
operation
The user is to activate the faucet by placing their hands within the range of the infra-
red sensor, to cause the solenoid valve to open for a preset time. The valve will close a
set time after the user’s hands have been removed from the detection range.

Problem Cause Solution
Water not flowing Range is too short Increase detection range.
16 TSL.960 / TSL.990 MANUAL
troubleshooting
Range is too long Decrease detection range.
Sensor is dirty or
obstructed. Clean sensor and remove obstruction.
Faucet isin security time-
out mode.
Replace batteries or
restore power supply.
Solenoid valve is
incorrectly connected
(polarity reversed).
Reconnect solenoid valve
with correct polarity.
Sensor is detecting
reflections from basin or
another object.
Reduce detection range
or remove object causing
reflection.
Water flow does not stop
when user’s hands are
within range
Debris or scale in solenoid
valve. Remove solenoid and clean or replace valve.
Cables between PSU and
solenoid are disconnected. Reconnect cables.
Solenoid valve is
incorrectly connected
(polarity reversed).
Reconnect solenoid valve
with correct polarity.
Water supply pressure is
too high. Reduce water pressure.
Slow response time when
opening or closing
solenoid valve
Cable connections loose. Check all connections are
properly fitted together.
Debris or scale in solenoid
valve. Remove solenoid and clean and replace valve.
Sensor is detecting
reflections from basin or
other object.
Reduce detection range
or remove object causing
reflection.
Water flow reduced Aerator is blocked with
scale or debris. Remove aerator and clean or replace.
Debris or scale in solenoid
valve. Remove solenoid and clean and replace valve.

TSL.960 / TSL.990 MANUAL 17
cleaning
+ Take extra care when cleaning decorative surfaces.
+ For surface cleaning of the faucet use ONLY soap and water, then wipe dry
with a clean cloth ortowel.
+ DO NOT use steel wool or cleaning agents containing alcohol, acid, abrasives or
the like.
+ Use ofanyprohibited cleaning ormaintenance products orsubstances
could damage the surface of the faucet.
+ When cleaning bathroom tiles, the faucets should be protected from any
splattering of harsh cleansers.
All grades of stainless steel will stain or discolor if due care and attention is not taken.
The surface must be regularly cleaned to ensure a long service life of the faucet.
Use a soft cloth or sponge with a mild solution of soapy water as part of the regular
washroom janitorial routine. Do not use abrasive or cream cleaners as these will
damage the surface finish.
If further information is required, contact The Splash Lab technical team for more
detailed stainless steel care guidelines.

18 TSL.960 / TSL.990 MANUAL
maintenance
1. Shut off the water supply to the faucet.
2. Disconnect the solenoid cable from the power supply.
3. Disconnect the solenoid valve from the brass reducing adaptor and the brass
fitting attached to the mains water supply.
4. Remove the filter from the faulty solenoid valve.
5. Re-fit new filter to replacement solenoid valve.
6. Reassemble the parts as shown.
7. Restore the incoming water supply checking there are no water leaks.
8. Reconnect the solenoid cable to the power supply.
Note: the directional flow of water is shown on the solenoid housing with an arrow.

TSL.960 / TSL.990 MANUAL 19
warranty
We believe the future is personal. With a global mindset, we challenge conventional
washroom norms via product innovation to create considered washroom solutions
for corporate, public and hospitality spaces. We use rich raw materials, cutting-edge
automation and considered washroom design to powerfully and positively influence the
lives of people.
Demonstrating our commitment to quality and our belief in the strength of our designs,
we offer the following warranties.
The Splash Lab warrant that its products will be free of manufacturing and material
defects during normal use and environmental conditions as detailed below:
Sensor faucets 1limited warranty + unlimited digital support
If a defect is found in normal use, The Splash Lab will, at their discretion, repair, provide
a replacement part or product, or make appropriate adjustments. Damage caused by
accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty.
Non-operation of the product due to environmental conditions beyond our control,
installation error, incorrect maintenance, water quality, fair wear andtear, incorrect or
inappropriate installation, misuse andabuse isnot covered bythe warranty.
Proof of purchase (original sales receipt) must be provided to The Splash Lab with all
warranty claims.
The above warranty is valid for goods supplied within the United States.
For goods supplied outside of the United States, The Splash Lab will honor the above
stated warranty periods for the parts only.
THE SPLASH LAB DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.

TSL.960 / TSL.990  USA  REV 1-12/06/23
contact
General information
[e-mail]
[phone]
Technical support
[e-mail]
For further contact information
visit: www.thesplashlab.com/usa