The Splash Lab TSL.960 Series Maintenance and service guide

TSL.960
deck mounted sensor tap
installation + maintenance

3Safety and Warnings
4Box Contents
5Diagram
6Technical Data
8Before You Install
9Dimensions
10 How To Install
14 Commissioning & Operation
15 Troubleshooting
16 Cleaning
17 Maintenance
18 Warranty
19 Contact Details
contents
2TSL.960 MANUAL

For more information contact:
Tel: [phone]
Email: [e-mail]
TSL.960
Read and save these instructions
WARNING !
+ Use this unit only in the manner intended by the manufacturer. If you have
questions, contact the manufacturer (see back page for more details).
+ Ensure plumbing is installed correctly before activating water supply.
+ All plumbing is to be installed in accordance with applicable codes
and regulations.
TSL.960 MANUAL 3

box contents
1Body
2Solenoid valve cable
3Solenoid valve assembly
4Power supply
5Hex wrench
6Battery
7Battery holder
8Flow regulator
9Filter
10 Aerator
11 Fixing nut
12 Sealing washer
13 Anti rotation plate
14 Aerator key
4TSL.960 MANUAL
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diagram
5TSL.960 MANUAL
8
9
3
6
5
4
2
1
7
1Body
2Aerator
3Anti rotation plate
4Fixing nut
5Flow restrictor
6Solenoid valve assembly
7Filter
8Solenoid valve cable
9Power supply unit(PSU)

technical data
TSL.960 MANUAL 6
Overview
Codes Power Finishes
TSL.960.CS.BAT Battery Brushed Stainless Steel
TSL.960.CP.BAT Battery Brushed Copper
TSL.960.BK.BAT Battery Brushed Black
TSL.960.BR.BAT Battery Brushed Brass
TSL.960.BZ.BAT Battery Brushed Bronze
TSL.960.CS.ELE Mains Brushed Stainless Steel
TSL.960.CP.ELE Mains Brushed Copper
TSL.960.BK.ELE Mains Brushed Black
TSL.960.BR.ELE Mains Brushed Brass
TSL.960.BZ.ELE Mains Brushed Bronze
Light Reflectance Values
Brushed Stainless Steel 58
Brushed Copper 19
Brushed Black 3
Brushed Brass 40
Brushed Bronze 17
Technical Data: Mechanical
Body Material AISI 304 Stainless Steel
Coating Type PVD (colours only)
Weight 1.5Kg
Aerator Cascade flow
Min/Max pressure 0.5 - 7.5 bar
Flow rate 3.8 litres/minute
also available - 1.3l/min spray, 1.89l/min spray
Max Hot Water Temperature 60°C
The TSL.960 is a stainless steel deck mounted sensor tap, available in a variety of
coloured finishes, with a sleek and minamalist design.

technical data
7TSL.960 MANUAL
FRONT SIDE
Technical Data: Electrical
Power Supply (Battery) 6V CR-P2 Lithium Battery
Power Supply (Mains) 100-240V; 1.5A; 50-60Hz PSU.
Output (Max) 6V; 6W max
Power Consumption < 80μA
Solenoid Valve 6V
Water Ingress (PSU) IP67
Cable Lengths Connection to sensor cable - 400mm
Connection to fused supply - 1.5m
Technical Data Sensor
Sensor Type Infra red
Pre-set Sensor Range 120mm
Maximum Sensor Range 250mm
Comfort Delay 2 seconds
Security Time-out 30 seconds
Operating Temperature 0 to 50ºC
Response Time (max) < 300ms
Compliance
WRAS Pending
CE PSU conforms to RoHS, REACH, EN15091
BREEAM Qualities for up to 5 credits as part of water

Access Requirements
It is critical all components which require fixing behind the wall are easily accessible at
all times during installation and routine maintenance.
Front access: If the underside of the wash basin is tiled in, or is fixed onto a vanity
unit, a front hatch or panel(s) must be constructed below the wash basin for ongoing
maintenance access.
Installation Requirements
1. A pre-mixed water supply is required that complies with the current local
plumbing regulations.
2. A minimum dynamic water pressure of 0.5bar is required for valve to function.
Gravity-fed installations may require the installation of a booster pump to
achieve the optimum operating pressure.
3. All pipework must be flushed through prior to the tap being connected to
ensure all debris is clear and will not enter the tap. Chlorination of the building
system must also be performed prior to connection of the tap.
4. For mains powered taps, a 3A fused power supply is required. If required,
multiple PSUs can be connected to the mains supply if the fuse is upgraded
accordingly.
before you install
TSL.960MANUAL 8
!
Caution
+ The TSL.960 parts must be put together correctly before installation.
+ All parts must be installed correctly before powering up the system.

TSL960 MANUAL 9
technical drawing
SIDE
FRONT
IR SENSOR
Ø30 182.79
175
10MM MIN 35MM MAX
M32 PROVIDE 34MM THROUGH HOLE
SENSOR CONNECTOR
LEAD TO POWER SUPPLY
400MM LEAD LENGTH
POWER SUPPLY
SOLENOID VALVE
200MM LENGTH
SENSOR CONNECTOPR
CABLE TO SOLENOID VALVE
600MM LENGTH
700MM FLEXIBLE HOSE
105
140

10 TSL.960 MANUAL
1
Mark tap hole centre onto the surface
for installation.
how to install
Tap Installation
2
Drill 35mm diameter hole in countertop.
3
Insert the tap through hole in basin or
countertop.
4
Slide the anti-rotation plate and fixing
nut over flexi hose and sensor cable and
onto mounting shank.

TSL.960 MANUAL 11
5
Using fixings suitable to your application,
fix the anti rotation plate using the holes
provided.
Tap Installation
6
Slide the backnut over the flexible hose
and sensor leads. Tighten using a
spanner.
7
Position the power supply to the
underside of the unit. Before fixing
into place ensure cables can reach
connector positions.
8
Connect the power supply cable to the
sensor cable.

TSL.960 MANUAL 12
9
Position the solenoid valve to the
underside of the unit. Before fixing into
place, ensure cables can reach the
connector positions.
Tap Installation
10
Connect the solenoid cable connector
leads to the solenoid valve.
11
Connect the solenoid cable connector
to the sensor connector.
12
Fit the flexible hose nut onto the solenoid
adapter.

TSL.960 MANUAL 13
Tap Installation
13
The product is now ready to be
wired into the spur and tested and
commissioned accordingly.
14
Once all nuts are tightened, open the
water inlet and allow water to flow.
WARNING: Ensure all connections are
fully tightened to ensure full seal of the
tap.

14 TSL.960 MANUAL
+ Connect the water supply (turn isolation valve on)
+ Turn power supply on and wait 20 seconds
+ Activate the sensor by placing hand within detection range, and water will flow.
commissioning
operation
Adjusting the sensor range:
The sensor range can be adjusted if required to suit the installation conditions.
1. Disconnect the power supply (battery or mains).
2. Wait a few seconds and reconnect the power supply.
3. Position your hand less than 5cm in front of the sensor whilst the LED flashes.
4. When the LED is contiuously lit (and no longer flashing), position your hand at
the new detection distance.
5. Wait until the LED goes out before removing your hand.
6. When the LED goes out the new detection distance will be set.
The user is to activate the tap by placing their hands within the range of the infra-red
sensor, to cause the solenoid valve to open for a preset time. The valve will close a set
time after the user’s hands have been removed from the detection range.

TSL.960 MANUAL 15
troubleshooting
Problem
Water not flowing
Cause
Range is too short
Solution
Increase detection range
Range is too long Decrease detection range
Sensor is dirty or obstructed Clean sensor and remove obstruction
Tap is in security time-out mode Replace batteries or restore power supply
Solenoid valve is incorrectly connected
(polarity reversed)
Reconnect solenoid valve with correct
polarity
Sensor is detecting reflections from basin
or another object
Reduce detection range or remove object
causing reflection
Water flow does not stop when user’s hands
are within range
Debris or scale in solenoid valve Remove solenoid and clean or replace valve
Cables between PSU and solenoid are
disconnected
Reconnect cables
Solenoid valve is incorrectly connected
(polarity reversed)
Reconnect solenoid valve with correct
polarity
Water supply pressure is too high Reduce water pressure
Slow response time when opening or closing
solenoid valve
Cable connections loose. Check all connections are properly fitted
together
Debris or scale in solenoid valve Remove solenoid and clean and
replace valve
Sensor is detecting reflections from basin
or other object
Reduce detection range or remove object
causing reflection
Water flow reduced Aerator is blocked with scale or debris Remove aerator and clean or replace
Debris or scale in solenoid valve. Remove solenoid and clean and
replace valve

TSL.960 MANUAL 16
cleaning
+ Take extra care when cleaning decorative surfaces.
+ For surface cleaning of the tap use ONLY soap and water, then wipe dry with a
clean cloth or towel.
+ DO NOT use steel wool or cleaning agents containing alcohol, acid, abrasives or
the like.
+ Use of any prohibited cleaning or maintenance products or substances could
damage the surface of the tap.
+ When cleaning bathroom tiles, the taps should be protected from any splattering
of harsh cleansers.
All grades of stainless steel will stain or discolour if due care and attention is not taken.
The surface must be regularly cleaned to ensure a long service life of the tap.
Use a soft cloth or sponge with a mild solution of soapy water as part of the regular
washroom janitorial routine. Do not use abrasive or cream cleaners as these will
damage the surface finish.
If further information is required, contact The Splash Lab technical team for more
detailed stainless steel care guidelines.

TSL.960 MANUAL 17
maintenance
1. Shut off the water supply to the tap.
2. Disconnect the solenoid cable from the power supply.
3. Disconnect the solenoid valve from the brass reducing adaptor and the brass
fitting attached to the mains water supply.
4. Remove the filter from the faulty solenoid valve.
5. Re-fit new filter to replacement solenoid valve.
6. Reassemble the parts as shown.
7. Restore the incoming water supply checking there are no water leaks.
8. Reconnect the solenoid cable to the power supply.
Note: the directional flow of water is shown on the solenoid housing with an arrow.

TSL.960 MANUAL 18
warranty
We believe the future is personal. With a global mindset, we challenge conventional
restroom norms via product innovation to create considered washroom solutions for
corporate, public and hospitality spaces. We use rich raw materials, cutting-edge
automation and considered washroom design to powerfully and positively influence the
lives of people.
Demonstrating our commitment to quality and our belief in the strength of our designs,
we offer the following warranties.
The Splash Lab warrant that its products will be free of manufacturing and material
defects during normal use and environmental conditions as detailed below:
Sensor taps 2 years parts & labour
If a defect is found in normal use, The Splash Lab will, at their discretion, repair, provide
a replacement part or product, or make appropriate adjustments. Damage caused by
accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty.
Non-operation of the product due to environmental conditions beyond our control,
installation error, incorrect maintenance, water quality, fair wear and tear, incorrect or
inappropriate installation, misuse and abuse is not covered by the warranty.
Proof of purchase (original sales receipt) must be provided to The Splash Lab with all
warranty claims.
The above warranty is valid for goods supplied within the United Kingdom.
For goods supplied outside of the United Kingdom, The Splash Lab will honour the
above stated warranty periods for the parts only.
THE SPLASH LAB DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.

TSL.960 MANUAL 19
contact
General information
[email protected]
[phone]
Technical support
[e-mail]
For further contact information visit:
www.thesplashlab.com

TSL.960 • (EUR) • REV 1-24/08/20